Valuebound is a technology services firm trusted by enterprises and high-growth startups to solve complex digital challenges. We specialize in Digital Transformation, CMS platforms, and AI/ML-led innovation. Our clients include Fortune 500 companies and global organizations across sectors like BFSI, Media, Healthcare, and Manufacturing.

As we continue to scale, we’re looking for an experienced Account Manager who will serve as the strategic point of contact for our key enterprise and mid-market accounts, someone who can foster long-term client relationships, drive revenue growth, and ensure seamless project delivery in collaboration with our delivery, AI, and pre-sales teams.

Key Responsibilities

Client Relationship Management
Build strong, lasting relationships with CXOs, business heads, and key stakeholders across client organizations.
Act as the primary point of contact for ongoing engagements, ensuring high client satisfaction and proactive communication.
Conduct regular QBRs (Quarterly Business Reviews) and strategic check-ins with clients.
Account Growth & Revenue Ownership
Own revenue targets for assigned accounts and work towards achieving growth through upselling, cross-selling, and renewals.
Identify opportunities to expand Valuebound’s footprint by understanding client pain points and aligning our capabilities (CMS, Digital Engineering, AI/ML, etc.).
Collaborate with pre-sales and delivery teams to create tailored proposals and pitch new solutions.
Project Oversight & Delivery Collaboration
Serve as the bridge between client expectations and internal teams to ensure timely and quality delivery of services.
Work closely with project managers, solution architects, and engineering leads to proactively mitigate risks or delivery challenges.
Escalate and resolve client issues effectively and with urgency.
Strategic Planning & Account Mapping
Map key stakeholders and decision-makers within client organizations to understand business priorities and influence strategy.
Stay on top of client industry trends and how they might impact the client’s roadmap or create new opportunities for Valuebound.
Operational Excellence
Maintain up-to-date account health dashboards, risk logs, and expansion plans.
Ensure adherence to CRM hygiene, reporting frameworks, and internal governance processes.

Key Skills & Competencies

Strong client relationship and stakeholder management capabilities.
Excellent verbal and written communication skills, including storytelling, executive presentations, and negotiation.
Strong strategic thinking and commercial acumen, and the ability to align client goals with Valuebound’s service offerings.
High responsiveness, ownership mindset, and a proactive approach to solving problems.
Collaborative team player who can work closely with delivery, marketing, pre-sales, and leadership teams.

Preferred Qualifications & Experience

3–6 years of experience in a client-facing role within a technology services company.
Prior experience managing enterprise and mid-market clients (mandatory).
Proven track record in retaining and expanding key accounts.
Exposure to international clients (especially US-based) is a strong plus.
Understanding of digital transformation, CMS (Drupal/Adobe/WordPress), AI/ML, or custom product development services.
Bachelor’s degree in Business, Engineering, or related fields; MBA is a plus.

What You’ll Love About Valuebound

Work with cutting-edge clients across industries and geographies.
Collaborate with teams building AI products, next-gen CMS solutions, and more.
Flat, transparent, and ambitious work culture focused on growth and innovation.
Opportunity to grow into a leadership role as we scale toward ₹100 Cr ARR.

About Valuebound

Key Responsibilities

Client Relationship Management
Build strong, lasting relationships with CXOs, business heads, and key stakeholders across client organizations.
Act as the primary point of contact for ongoing engagements, ensuring high client satisfaction and proactive communication.
Conduct regular QBRs (Quarterly Business Reviews) and strategic check-ins with clients.
Account Growth & Revenue Ownership
Own revenue targets for assigned accounts and work towards achieving growth through upselling, cross-selling, and renewals.
Identify opportunities to expand Valuebound’s footprint by understanding client pain points and aligning our capabilities (CMS, Digital Engineering, AI/ML, etc.).
Collaborate with pre-sales and delivery teams to create tailored proposals and pitch new solutions.
Project Oversight & Delivery Collaboration
Serve as the bridge between client expectations and internal teams to ensure timely and quality delivery of services.
Work closely with project managers, solution architects, and engineering leads to proactively mitigate risks or delivery challenges.
Escalate and resolve client issues effectively and with urgency.
Strategic Planning & Account Mapping
Map key stakeholders and decision-makers within client organizations to understand business priorities and influence strategy.
Stay on top of client industry trends and how they might impact the client’s roadmap or create new opportunities for Valuebound.
Operational Excellence
Maintain up-to-date account health dashboards, risk logs, and expansion plans.
Ensure adherence to CRM hygiene, reporting frameworks, and internal governance processes.

Key Skills & Competencies

Strong client relationship and stakeholder management capabilities.
Excellent verbal and written communication skills, including storytelling, executive presentations, and negotiation.
Strong strategic thinking and commercial acumen, and the ability to align client goals with Valuebound’s service offerings.
High responsiveness, ownership mindset, and a proactive approach to solving problems.
Collaborative team player who can work closely with delivery, marketing, pre-sales, and leadership teams.

Preferred Qualifications & Experience

3–6 years of experience in a client-facing role within a technology services company.
Prior experience managing enterprise and mid-market clients (mandatory).
Proven track record in retaining and expanding key accounts.
Exposure to international clients (especially US-based) is a strong plus.
Understanding of digital transformation, CMS (Drupal/Adobe/WordPress), AI/ML, or custom product development services.
Bachelor’s degree in Business, Engineering, or related fields; MBA is a plus.

What You’ll Love About Valuebound

Work with cutting-edge clients across industries and geographies.
Collaborate with teams building AI products, next-gen CMS solutions, and more.
Flat, transparent, and ambitious work culture focused on growth and innovation.
Opportunity to grow into a leadership role as we scale toward ₹100 Cr ARR.

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Full Stack Developer - Averlon

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About Valuebound

Founded :

2008

Type :

Services

Size :

20-100

Stage :

Profitable

About

Valuebound is a Drupal based enterprise Web solutions provider with a focus on exclusive deliverables across hi-tech, education, media & publishing industries.The web applications we create are feature rich with an extensive online scalability that exceeds millions of page-views each month. The consulting expertise that our Drupal specialists bring in is well-reflected in the thought partnership we share with our clients while developing an enterprise level project.We follow the Agile Scrum methodology, which helps us in creating a collaborative environment that includes our clientele as well. This approach has created avenues for an increased visibility and effective brainstorming during the project development phase. We at Valuebound specialize in Drupal Development, 3rd party integration, Drupal Support, Product Consulting and Management, Migration to Drupal, Drupal Performance Tuning and QA practice for Drupal Projects.

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