Human Resources (HR) Executive

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

*Qualifications:*

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

*Responsibilities:*

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

*Salary and Benefits:*

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Job Title: Senior Data Scientist

Location: Hyderabad, India

Experience Level: 3+ years

Job Summary:

We are seeking a highly skilled Senior Data Scientist to join our dynamic team. The ideal candidate will have expertise in Machine Learning (ML), Deep Learning (DL), Natural Language Processing (NLP), Computer Vision, Transformers, Retrieval-Augmented Generation (RAG), and Generative AI (LLMs, Diffusion Models, etc.). Additionally, proficiency in Prompt Engineering is required. The role also demands secondary skills in Django, Database Management (MySQL, NoSQL), and REST API development.

Required Skills & Qualifications:

 Programming: Proficiency in Python.

 Machine Learning & Deep Learning: Strong experience in developing and deploying ML/DL models.

 NLP: Expertise in working with NLP frameworks such as Hugging Face Transformers, SpaCy, NLTK, etc.

 Computer Vision: Experience with OpenCV, TensorFlow, PyTorch, or other relevant frameworks.

 Generative AI: Hands-on experience with LLMs, diffusion models, GANs, VAEs, and other generative techniques.

 Transformers & RAG: Strong understanding of transformer architectures (BERT, GPT, LLAMA, etc.) and retrieval-augmented generation methods.

 Prompt Engineering: Ability to design, optimize, and implement effective prompts for AI applications.

 Django: Experience in building and maintaining backend services and APIs.

 Database Management: Proficiency in MySQL and NoSQL databases for efficient data handling.

 REST API Development: Experience in developing and integrating APIs for AIpowered applications.

 Cloud & Deployment: Knowledge of cloud platforms (AWS, GCP, Azure) and deployment tools like Docker & Kubernetes.

Responsible for maintaining all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks, manage and supervise all SEM campaigns on Google, Yahoo and Bing in order to maximize ROI.

Developing creative digital marketing strategies to meet the decided target.

Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects.

Experience with SEO marketing and related tools.

Strong SEO/SEM capabilities (imperative).

Established capabilities in Google Analytics.

Optimize copy and landing pages for search engine marketing.

Create a report of competitor advertising links.

Sound knowledge of Wordpress, MySQL, XHTML, CSS, Jquery and JavaScript.

Improving the usability, design, content and conversion of the company website.

Review and suggest new technologies and keep the company at the forefront of developments in digital marketing.

Good experience in creating content and copy for the online mediums including blogs, websites, infographics, online videos, competitions, and social media campaigns. Impeccable spelling and grammar.

Keep pace with SEO, search engine, social media and internet marketing industry trends and developments.

Experience in managing and guiding a team and bringing out the best results.

Job Types: Full-time, Part-time, Fresher, Freelance

Salary: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• SEO: 1 year (Preferred)
• PPC Campaign Management: 1 year (Preferred)
• total work: 1 year (Preferred)

Ability to Commute:

• Hyderabad, Telangana (Required)

Ability to Relocate:

• Hyderabad, Telangana: Relocate before starting work (Required)

Position: React JS Developer

Location: Chennai/Bangalore

Experience: 3-5 Years

Job Responsibilities:

• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Building reusable code and libraries for future use
• Collaborating with other team members.
• Supporting software deployment and provide post production support (as and when needed)
• Documenting application changes and developing updates.

Required Skills:

• 3-5 years of experience developing and implementing software applications.
• Previous experience working as a React.js Developer.
• Knowledge in e-Commerce domain will be a plus.
• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with REST API's 
• In-depth understanding of Javascript, the DOM, and relevant concepts.
• Knowledge of modern authorization mechanisms, such as JSON Web Token. 
• Experience with user interface design.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Experience with browser-based debugging and performance testing software.
• Proficient understanding of code versioning tools, such as Git, Github.
• Excellent troubleshooting skills.

• Maintain Network Infrastructure - Configure, Upgrade and Troubleshoot - WAN and LAN Connectivity, Routers Firewalls, Switches, IP Telephony, Cloud and internal Servers Linux related technologies, Windows Server, SQL Server and Virtual Technologies: VMware and Microsoft VDI Systems.
• Prior experience working in an ITIL environment
• Internetworking - OSI, TCP/IP Model, Ethernet, IPv4 Subnetting.
• ACL, Security, NAT, QoS, WAN, Cloud, Automation
• IP Routing & Switching e.g., BGP, EIGRP, OSPF, RIP, RIP V2, and Multicast, Spanning Tree, VLANs, L2/L3 Switching & Routing.
• Wireless LAN technologies
• Knowledge of Networking, AD, DNS, DHCP, VPN, DNS, DHCP and GPO.
• Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.
• Excellent listening skills.
• Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively to find timely solutions.
• A deep problem solver, multitasking skill, able to think on your own and develop quick, sound solutions to complex problem.
• Taking ownership of issues through to resolution on all appropriate requests.
• Categorize and prioritize end user support requests and service requests by utilizing a customer ticketing system to track tickets and provide up-to-date status and information. Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.
• Ability to work with minimal supervision.
• Support Desktop Team - Configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Applications, Software applications, Windows and other Operating System.

Our client is a World’s #1 Co-Op and Collaborative Marketing Platform,looking for a Senior UX designer to join the Product Experience team assisting in research, design, and development of an innovative user-need based, engaging, and intuitive online SaaS platform. Work with real customers of the SaaS platform to better the design and advocate for users’ needs.

Key Attributes you'd need to possess:

• Problem Solver - Quick on your feet, some problems require creative solutions. Communicating those with peers and clients effectively, for presentations and walk through as well as support on client calls if needed.

• Team Player- Builds strong partnerships with product & engineering teams, and understands how to handle creative differences between teams and stakeholders to manage consistency at a brand level.

• User-Driven - Advocate for the user and get them the best experience driven by design. We believe in data, the numbers don’t lie! Using data to back design decisions get you extra points! 

• Business Acumen- Should be willing to learn and understand complex business challenges, and formulate solutions to solve the problems effectively. Someone who makes intelligent decisions - work effectively, plan better, and formulate solutions that can deliver returns.

Typical work week look like:

• Research- Conducting user research, client interviews, and usability testing to understand user needs; studying data patterns that highlight these using prospecting tools for performing Client-need Analysis, track their pain-points to develop a reach-out strategy.

• Ideation and Brainstorming- Brainstorming and designing new features for our SaaS platform based on research, tech requirements, and feature requests. Lots of white-boarding, paper scribbles, and ideas!

• Dev Support- Communicating with web developers, including providing input on any needed digital enhancements

• Manage the Brand Guidelines and Visuals- Designing and managing the information architecture for the marketing website and product, drafting information flows and designing wireframes, mockups and prototypes. Branding and Illustrations for OnlineSales.ai and its marketing website or any events the company will be showcased in.

Our ideal candidate should have:

• 4+ years of work experience in designing digital products or experiences

• Relevant Degree/Diploma or experience/certification in Product or Experience design

• Great understanding of user-centric design, responsive design and designing for web

• Good communication skills

• Software skills - Adobe CC or similar. Any tool you are comfortable with to design and prototype.

• Any experience in digital marketing is a plus.

• Good to have knowledge of CSS, HTML - we work hand in hand with developers.
  
  Thanks
  Anamika

Our client is a leading provider of specialised marketing services that enables businesses across different sectors to grow effectively. This decade old venture founded by a woman entrepreneur offers innovative solutions by leveraging cutting edge technology based on the individual needs of the client. Their services include market research, in- store promotions, store launches, road shows, retail merchandising, events and exhibitions, among others.

Headquartered in Mumbai, the company has presence in Delhi, Bangalore and Chennai as well as dedicated local teams across other metros and small towns in India. This agency has worked with more than 100 companies and 800 brands and delivered top notch marketing strategies through integrated BTL and digital channels. Some of its clients include ITC, Zydus Wellness, PnG, Crompton, HUL, Tata and Nestle.

• Building long-term relationships with clients
• Making presentations
• Planning and monitoring content calendars
• Addressing client queries effectively and in a timely manner
• Investigating and determining clients wants and needs
• Planning and implementing digital strategies for clients
• Presenting and training on social media strategies to clients, addressing queries
• Coordinating requirements internally within team
• Analyzing the effectiveness of digital campaigns
• Monitoring insights and analytics
• Setting up a list of KPIs to track for each client
• Preparing and presenting reports on their progress
• Keeping abreast with new trends in digital technology

Desired Candidate Profile

• Minimum 3+ years of working experience as a Digital Account Manager or field related to Client Servicing/Project Management/Customer Service
• 2 years of experience with Social Media and Google Adwords campaigns
• Strong communication skills to communicate requirements and updates with clients and internally with the team, over the phone, email and in-person
• Sense of ownership and pride in your performance and its impact on company’s success
• Ability to think critically and problem-solving skills
• Attention to detail
• Good time-management skills    

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

• Love for coding: A fanatic about writing beautiful and scalable code.
• Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.
• Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems. 
• Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.
• Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact. 

KEY QUALIFICATIONS

• BE/BTech in Computer Science or related field. 
• Minimum 3+ years of UI/Frontend development and a strong understanding of building complex layouts using JavaScript, CSS and HTML.

KEY SKILLS

• Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript, some experience with ReactJS, Redux, React Native, Webpack, and Typescript or similar library/tools.
• Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.
• Experienced with web standards and protocols such as HTTP, DNS, TCP/IP, and socket APIs in general.
• Familiar with web security, SEO, accessibility and internationalization.

1. Building REST API's & Services In Django Framework
2. Building reusable code and libraries for future use
3. Optimization of the application for maximum speed and scalability
4. Implementation of security and data protection
5. Design and implementation of the database schema
6. Design and implementation of data storage solutions
7. Implementing CI/CD pipeline

• Proficient knowledge of a back-end programming language Python
• Hands-on experience with Python Frameworks like Django
• Proficient knowledge of MySQL, PostgreSQL
• Creating database schemas that represent and support business processes (Relational & NoSQL)
• Understanding of queueing systems like Redis/AWS SQS
• User authentication and authorization between multiple systems, servers, and environments
• Data migration, transformation, and scripting
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
• Proficient understanding of code versioning tools, such as Git

• Experience in Docker
• HandsOn Knowledge with implementing CI/CD pipelines
• Experience in managing applications on AWS
• Management of hosting environment, including database administration and scaling application to support load changes
• Product wide application-level thinking on API and data modeling