Associate / Sr Associate - Website (Shopify Expert) at Growify · Delhi · 1 - 3 years · ₹2L - ₹5L / yr · Bootstrapped · Posted 17 May 2022
Job brief:
A website catalogue specialist contributes to the growth of the online business for our clients. The individual is responsible for ensuring the high quality and timely update on websites for each of our client’s brands.
Job description:
- Manage website operations for eCommerce including update product catalog through Shopify
- Responsible for individual and bulk listing with high quality Product Specifications across the Website
- Write engaging and descriptive product descriptions to improve customer experience
- Ensure that the catalog contains accurate, comprehensive and high-quality product information
- Create appropriate website content aligned with the Client’s strategy.
- Do the quality check for the catalog images as per Image guidelines, to review product catalogs based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.
- Collaborate with multiple stakeholders like Design Team, Marketing Team and other internal and external stakeholders on their requirements to deliver better results.
- Keep up-to-date with industry best practices and monitor competitor websites.
Job Requirement:
- Graduate degree in computer science, or related qualification.
- 1+ years of work experience as a website specialist.
- Hands on experience on Shopify and SEO Management
- Ability to troubleshoot website issues in a fast-paced environment.
- Strong attention to detail with an analytical mind and outstanding problem-solving skills.
- Excellent content creation and writing skills.
- Fantastic time management skills with the ability to multitask
Shubham Vishwakarma
Full Stack Developer - Averlon
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Role :Ecommerce Executive
Location : Pune- Hadapsar
Industry: FMCG - Food Products (D2C Brand)
Employment Type: Full-Time, Permanent
Roles and Responsibilities:
1. Online Catalog Management
Ensure menu and product catalog hygiene across all e-commerce platforms.
Update product listings, descriptions, pricing, and availability.
Regularly audit online catalogs to identify and resolve bugs or inconsistencies.
2. E-Commerce Platform Operations
Handle operations on platforms like Amazon, Shopify, Big Basket, Swiggy Instamart,
Blinkit, and others.
Liaise with platform points of contact (POCs) to align on promotions, campaigns, and
strategies.
Coordinate with platforms to resolve technical or operational issues promptly.
3. Sales and Performance Optimization
Meet and exceed sales targets through data-driven strategies and promotions.
Formulate and execute marketing strategies to boost product visibility and increase sales.
Research and on board new e-commerce portals to expand the brand’s digital footprint.
Analyse sales trends, identify gaps, and optimize listings for maximum visibility and
conversion.
4. Customer Coordination
Address and resolve customer queries and complaints across e-commerce platforms.
Collaborate with customer service teams to enhance the buying experience and build
customer loyalty.
Implement strategies for improving customer satisfaction and online reviews.
5. Logistics and Order Fulfilment
Coordinate with production, warehousing, and logistics teams to ensure seamless order
fulfilment.
Track and resolve issues related to order delays, returns, and cancellations.
Monitor inventory levels to prevent stock outs or overstocking.
6. Online Reputation Management
Monitor and manage the brand’s online reputation across all platforms.
Respond to customer feedback and reviews professionally and promptly.
Work with the marketing team to implement strategies for maintaining a positive brand
image.
7. Data Analysis and Reporting
Use tools like Excel to analyse sales data, customer trends, and platform performance.
Generate and present weekly and monthly performance reports.
Provide actionable insights to optimize campaigns and product placements.
8. Collaboration and Coordination
Work closely with internal teams, including marketing, production, warehousing, and
logistics.
Partner with digital media teams to develop promotional campaigns for e-commerce
platforms.
Stay updated on the latest trends in the e-commerce landscape and implement best practices.
Desired Candidate Profile:
Experience: Minimum 2 years in e-commerce operations, preferably in FMCG or D2C
sectors.
Platforms Expertise: Hands-on experience with Amazon, Shopify, Swiggy Instamart,
Flipkart, and similar platforms.
Skills:
Strong proficiency in Microsoft Excel for data analysis and reporting.
Excellent organizational and multitasking abilities.
Strong communication skills for internal and external coordination.
Analytical mind-set to identify trends and formulate data-driven strategies.Education: Bachelor’s degree (B.B.A/B.M.S or equivalent preferred).
Key Skills:
E-Commerce Management: Online catalog management, platform operations, order
fulfilment.
Digital Marketing: Campaign planning, lead generation, promotional strategies.
Customer Relationship Management: Handling customer queries, feedback, and reputation
management.
Data Analysis: Sales performance tracking, trend analysis, and reporting.
Logistics Coordination: Inventory and order flow management.
E-Commerce Executive
Industry: FMCG - Food Products (D2C Brand)
Employment Type: Full-Time, Permanent
Roles and Responsibilities:
1. Online Catalog Management
Ensure menu and product catalog hygiene across all e-commerce platforms.
Update product listings, descriptions, pricing, and availability.
Regularly audit online catalogs to identify and resolve bugs or inconsistencies.
2. E-Commerce Platform Operations
Handle operations on platforms like Amazon, Shopify, Big Basket, Swiggy Instamart, Blinkit, and others.
Liaise with platform points of contact (POCs) to align on promotions, campaigns, and strategies.
Coordinate with platforms to resolve technical or operational issues promptly.
3. Sales and Performance Optimization
Meet and exceed sales targets through data-driven strategies and promotions.
Formulate and execute marketing strategies to boost product visibility and increase sales.
Research and on board new e-commerce portals to expand the brand’s digital footprint.
Analyse sales trends, identify gaps, and optimize listings for maximum visibility and conversion.
4. Customer Coordination
Address and resolve customer queries and complaints across e-commerce platforms.
Collaborate with customer service teams to enhance the buying experience and build customer loyalty.
Implement strategies for improving customer satisfaction and online reviews.
5. Logistics and Order Fulfilment
Coordinate with production, warehousing, and logistics teams to ensure seamless order fulfilment.
Track and resolve issues related to order delays, returns, and cancellations.
Monitor inventory levels to prevent stock outs or overstocking.
6. Online Reputation Management
Monitor and manage the brand’s online reputation across all platforms.
Respond to customer feedback and reviews professionally and promptly.
Work with the marketing team to implement strategies for maintaining a positive brand image.
7. Data Analysis and Reporting
Use tools like Excel to analyse sales data, customer trends, and platform performance.
Generate and present weekly and monthly performance reports.
Provide actionable insights to optimize campaigns and product placements.
8. Collaboration and Coordination
Work closely with internal teams, including marketing, production, warehousing, and logistics.
Partner with digital media teams to develop promotional campaigns for e-commerce platforms.
Stay updated on the latest trends in the e-commerce landscape and implement best practices.
Desired Candidate Profile:
Experience: Minimum 2 years in e-commerce operations, preferably in FMCG or D2C sectors.
Platforms Expertise: Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms.
Skills:
Strong proficiency in Microsoft Excel for data analysis and reporting.
Excellent organizational and multitasking abilities.
Strong communication skills for internal and external coordination.
Analytical mind-set to identify trends and formulate data-driven strategies.
Education: Bachelor’s degree (B.B.A/B.M.S or equivalent preferred).
About the Company
We are a fast-growing D2C FMCG food brand focused on delivering high-quality food products through both owned and third-party e-commerce platforms. The organization operates in a dynamic, customer-first environment and emphasizes innovation, digital expansion, and operational excellence across online marketplaces. With a strong presence across leading e-commerce and quick-commerce platforms, the company is rapidly scaling its digital footprint nationwide.
Roles and Responsibilities
1. Online Catalog Management
- Ensure product catalog hygiene across all e-commerce platforms
- Update product listings, descriptions, pricing, and availability
- Conduct regular audits to identify and resolve listing issues or inconsistencies
2. E-Commerce Platform Operations
- Manage day-to-day operations on platforms such as Amazon, Shopify, BigBasket, Swiggy Instamart, Blinkit, and others
- Coordinate with platform points of contact (POCs) for promotions, campaigns, and operational alignment
- Resolve technical and operational issues in a timely manner
3. Sales and Performance Optimization
- Drive sales growth through data-backed strategies and promotions
- Plan and execute initiatives to improve product visibility and conversion
- Identify and onboard new e-commerce platforms to expand digital reach
- Analyse sales trends and optimize listings for performance
4. Customer Coordination
- Handle customer queries, complaints, and feedback across platforms
- Work closely with customer support teams to enhance the buying experience
- Implement strategies to improve customer satisfaction and online ratings
5. Logistics and Order Fulfilment
- Coordinate with production, warehousing, and logistics teams
- Track and resolve issues related to delays, returns, and cancellations
- Monitor inventory levels to avoid stock-outs or overstocking
6. Online Reputation Management
- Monitor brand reviews and ratings across e-commerce platforms
- Respond to customer feedback professionally and promptly
- Collaborate with marketing teams to maintain a positive brand image
7. Data Analysis and Reporting
- Analyse sales and platform performance using Excel and related tools
- Prepare weekly and monthly performance reports
- Share actionable insights to optimize campaigns and product placement
8. Cross-Functional Collaboration
- Work closely with marketing, production, warehouse, and logistics teams
- Coordinate with digital media teams on platform-specific promotions
- Stay updated on e-commerce trends and best practices
Desired Candidate Profile
Experience:
- Minimum 1 years of experience in e-commerce operations
- FMCG or D2C background preferred
Platform Expertise:
- Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms
Education:
- Bachelor’s degree (BBA, BMS, or equivalent preferred)
We are looking for a detail-oriented and analytical E-commerce Product Catalog & Research Analyst to manage the integrity, accuracy, and quality of product data across various e-commerce platforms and internal CMS tools. The ideal candidate will play a key role in maintaining high standards for catalog content, optimizing product listings for SEO, and supporting the digital merchandising strategy through continuous research and analysis.
Key Responsibilities:
- Oversee product catalog data integrity across e-commerce platforms and internal content management systems (CMS).
- Review and enhance product titles, descriptions, images, metadata, and categorization to ensure alignment with SEO best practices and platform-specific requirements (Amazon, Flipkart, Shopify, etc.).
- Conduct regular audits of product listings to ensure design, content, and merchandising accuracy.
- Identify and correct listing errors, inconsistencies, or mismatches across platforms.
- Collaborate with cross-functional teams including marketing, content, and design to ensure high-quality product representation.
- Stay updated on platform policies, competitor listings, and category trends to inform catalog improvements.
- Research and analyze catalog performance metrics to support decision-making and optimization strategies.
- Assist in building and maintaining product taxonomies and attribute structures for new and existing SKUs.
Qualifications:
- Bachelor’s degree in Business, Marketing, E-commerce, or a related field.
- 5-7 years of experience in product catalog management, e-commerce operations, or a similar analytical/content role.
- Familiarity with e-commerce platforms (Amazon Seller Central, Flipkart Seller Hub, Shopify, Magento etc.) and CMS tools.
- Strong attention to detail, organizational skills, and ability to handle large volumes of product data.
- Good understanding of SEO, product taxonomy, and digital merchandising best practices.
- Proficiency in Excel/Google Sheets and basic data analysis.
- Excellent written and verbal communication skills.
Preferred Skills:
- Experience working with PIM systems or catalog automation tools.
- Exposure to analytics tools (Google Analytics, Data Studio) for tracking product performance.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon