Associate PR Manager

🧾 Job Description – Technical Writer

Position Title: Technical Writer

 Department: Business Solution Group

 Reports To: BSG Head

 Location: Onsite (Mumbai)

 Employment Type: Full-time

Role Summary

We are looking for a detail-oriented Technical Writer who will be responsible for creating, curating, and maintaining high-quality technical documentation for our products, APIs, integrations, and deployment guides. The ideal candidate will collaborate with engineering, product, QA, and customer support teams to translate complex technical concepts into user-friendly content for internal and external stakeholders.

Key Responsibilities

●    Create and maintain detailed technical documentation including:

○    API guides (Swagger/OpenAPI)

○    Product manuals

○    Integration documents

○    Deployment & configuration guides

○    Architecture diagrams and functional flows

●    Collaborate with engineering and product teams to understand features, flows, and business logic

●    Coordinate with SMEs (developers, QA, infra) to extract technical insights

●    Own version control of documents for each release or sprint

●    Maintain documentation repository (e.g., Confluence, GitHub, Notion)

●    Ensure all customer-facing documents are reviewed and approved before release

●    Translate engineering JIRA tickets and release notes into readable, structured release documentation

●    Align documentation structure with ISO/Infosec and compliance audit requirements

●    Proofread and review documents for grammar, formatting, and consistency

●    Create templates and documentation standards to be followed across teams

Required Skills & Qualifications

●    3–5 years of experience as a Technical Writer, preferably in software, fintech, or BFSI

●    Strong command of English language (grammar, structure, clarity)

●    Experience in creating API documentation (Swagger/OpenAPI/Postman)

●    Proficiency in documentation tools like MS Word, Confluence, Markdown, Google Docs, etc.

●    Basic understanding of software development life cycle (SDLC) and Agile

●    Ability to read/understand code snippets and translate technical details clearly

●    Ability to handle multiple priorities

●    Familiarity with versioning tools (Git), JIRA, and RESTful APIs

●    Bachelor’s degree in English, Technical Communication, Engineering, or related field

Nice to Have

●    Experience in documenting cloud-based SaaS systems

●    Exposure to fintech/banking APIs and workflows

●    Knowledge of JSON, YAML, and Postman collections

●    Working knowledge of video-based documentation or walkthroughs

About UpSolve:

We built and deliver complex Al solutions which help

drive business decisions faster and more accurately. We

are a typical Al company and have a range of solutions

developed on Video, Image and Text.

About Role:

Interact with business leaders to understand

requirements.

Manage client onboarding and solution deployment.

Keep track of commitments and ensure in-time

delivery

Organize and execute regional channel partner

connects and propose networking events with them

Develop and execute outreach strategy for targeted

real estate channel partner firms for the relationship

management

Network with key contacts within the related industries

to expand the contact base

About You:

Minimum C1 English level

Proven experience managing teams

Ability to work in a dynamic and fast changed

environment

A metrics driven mindset with a strong

t wl a stong analytical

approach

Strong customer references

Experience building organisations and training top

talent

Strong communication and interpersonal skills to build

sustainable relationships

Location: Mumbai

We are looking for a UX Designer to design software and platforms that meet people’s needs. You will combine interfaces and workflows to enhance user experience.

In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential.

Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.

• Understand product specifications and user psychology
• Conduct concept and usability testing and gather feedback
• Create personas through user research and data
• Define the right interaction model and evaluate its success
• Develop wireframes and prototypes around customer needs
• Find creative ways to solve UX problems (e.g. usability, findability)
• Work with UI designers to implement attractive designs
• Communicate design ideas and prototypes to developers
• Keep abreast of competitor products and industry trends

• Proven experience as a UX Designer, https://resources.workable.com/ui-designer-job-description" target="_blank">UI Designer or similar role
• Strong portfolio of design projects
• Background in project management and research
• Familiarity with interaction design and information architecture
• Proficient in design software (e.g. UXPin, Balsamiq)
• Knowledge of HTML/CSS; JavaScript is a plus
• Problem-solving aptitude
• Analytical mind with a business acumen
• Excellent communication skills
• BSc in Design, Computer Science, Engineering or a related field

Must have :

• Strong Experience in Python development
• Familiarity with Data Structures and Algorithms
• Experience in developing Enterprise scale applications
• Exposure to NLP
• Exposure / awareness of AI, ML
• Exposure to Windows Azure is an added advantage
• God understanding of project architecture and software development processes such as Agile and Scrum

Responsibilities :

• Partner with Business Stakeholders to translate business objectives into clearly defined analytical Projects
• Own the end-end process, from recognizing the problem to implementing the solution
• Understand customer’s requirements and design the optimum solution using Icertis’ AI applications
• Configure, Extend, and optimize Icertis AI app through Python scripts, NLP NER Analysis and other mechanisms
• Take full ownership of project / product features to implement, provide bug fixes and write tests and tooling for those features to ensure they work well at cloud scale.
• Plan and identify solutions and risks in assigned work
• You are expected to be hands on and write code on day to day basis and also mentor other team members

Job Role: SAP FICO

Experience: 5+

Location: Pan India

Notice Period: Immediate to 15 Days

Position: C2H

Job Description:

o CA/ICWA candidates are preferred but otherwise should be a Post Graduate as minimum educational qualification like MBA/MCom, etc o Should have 5-8 plus years of experience in SAP FI and CO with S4Hana experience. Add on with FSCM, Funds Management experience would be added advantage o Must have at least 2 Implementation or support projects on S4 Hana with experience in Product costing and COPA in Controlling module o Should have at least 4 plus end-to-end Implementations and Support experience.

o SAP Finance (S4 Hana) – Basic knowledge in FI submodules- GL, AR, AP & Assets

 o SAP Finance – Month end closing activities, Validations and Substitutions & Reporting. o Should have worked on two Implementation projects in Controlling in S4 Hana. o SAP Controlling -Should have hands on experience in Overheads Cost Controlling, in product costing like product cost planning, cost object controlling and actual costing & ML, Profitability analysis, COPA Planning, Settlement, Month end closing process

o Integration between FICO and other core modules like MM/ SD / PP /PS o Should have strong Domain experience in Finance o Leadership experience, minimum 3 years in a team lead role. Strong executive presence and ability to interact with Customer Top Management

 o SAP Certification in preferred o Good Business process understanding

 o Knowledge of SAP Best practices and building blocks o Should be able to design and configure business scenarios o Solution focused - be able to provide solutions

o Knowledge in User exits, BAPI and uploading tools like LSMW, BDC & LTMC. o Developing functional specifications for new developments / change requests

o Day to Day monitoring of tickets and work towards closure

o Analyzing the issues and provide estimates o Development of functional specification documents for changes and enhancements o Issue Resolution based on SLA o Co-ordinate with technical team to resolve the issues in the given objects

o Must be a very good team player with good interpersonal and communication skills

o Business Travel: Project specific travelling is mandatory for all the SAP Consultants

That is what makes us special: • Team-oriented corporate culture, collaboration as equals and steady knowledge transfer • Active participation in shaping your future • Individually tailored mentoring program • Sustainable career support with our career model and individual development programs • International project opportunities and network

Our client is a chain of hospitals that focus on providing high quality healthcare for all. Their hospitals have over 17 centers of excellence across all medical specialties. Through their proprietary technology, hospitals can maintain medical quality standards, give their patients a better experience and also serve them at cheaper prices.

Headquartered in Bangalore, they have their network of hospitals across locations in Bangalore and Chandigarh. Currently they have 40+ hospitals with 2000+ beds. All of their hospitals are accredited by the National Accreditation Board for Hospitals & Healthcare Providers (NABH).

Our client is funded by tier-1 investors and has raised a total of $6.3M in funding over 1 round.

• Developing, implementing and maintaining performance management and talent review processes
• Maintaining a deep understanding of the business and culture inside and out so that you can provide strategic HR partnership to the business and the teams you support
• Acting with the employee experience top of mind, continuously seeking feedback, inefficiencies, and maintaining business relationships based on trust and respect
• Resolving employee relations issues; providing coaching and counselling to management and staff; collaborating with legal counsel on issues as appropriate
• Administrating total rewards program
• Designing compensation and benefits packages
• Managing employees’ grievances
• Setting up and running a learning & development function customized for the needs of each function
• Evaluating and improving employee NPS
• Owning overall hiring process and scale to match organization growth

Desired Candidate Profile

• At least 7+ years of experience
• Previous experience in a fast paced startup environment
• Good problem solving skills
• Outstanding communication skills, specifically in written form and presentation and public speaking skills