Associate Founder's Staff

1–3 years of experience in Customer Success, Technical Support, or Client-Facing roles in a B2B SaaS environment

● Strong communication skills and a customer-first mindset

● Proven ability to support software products for HR or engineering teams

● Experience working directly with business clients and resolving customer issues

● Basic coding knowledge or technical literacy (e.g., ability to read or understand code

logic)

ASSISTANT MANAGER/ MANAGER -BUSINESS DEVELOPMENT

Department - Business Development

Location – Navi Mumbai

POSITION OVERVIEW

The Business Development Manager will be responsible for driving client acquisition, managing client relationships, preparing business proposals, reviewing and negotiating agreements, and ensuring smooth coordination between internal teams and clients. The role requires strong communication, legal understanding of agreements, negotiation skills, and the ability to analyze client profitability.

KEY RESPONSIBILITIES

1. CLIENT ACQUISITION & PROPOSAL MANAGEMENT

• Prepare business proposals as per client requirements.

• Work on RFPs, ensure timely submission, and coordinate with internal teams for inputs.

• Analyze client requirements, propose appropriate solutions, and support conversion of leads into active clients.

2. AGREEMENT & LEGAL DOCUMENTATION

• Review and provide legal advice on Letters of Intent (LOIs) and Service Agreements with clients.

• Negotiate contract clauses in LOIs and agreements to ensure they are in the best interest of the company.

• Recommend legal alternatives, risk mitigation strategies, and protective clauses for agreements.

• Review and vet Non-Disclosure Agreements (NDAs) received from clients.

• Prepare and process addendums for revisions in pricing, additional services, or process changes.

3. CONTRACT MANAGEMENT

• Maintain an updated database of all signed agreements with clients.

• Track agreement expiry dates and follow up with clients for timely renewals until closure.

• Support the closure process for agreements and verify commercial and operational details with the Operations Head.

4. INTERNAL COORDINATION & HANDOVER

• Coordinate with the Operations Head to obtain details of the assigned Client Account Manager after agreement closure.

• Share approved fees, scope of work, turnaround time (TAT), operational requirements, client contact details, and other specifications received from the client.

5. BUSINESS & PROFITABILITY ANALYSIS

• Periodically analyze client profitability and share insights with management.

• Recommend pricing or process improvements when needed.

QUALIFICATIONS & SKILLS REQUIRED

• Bachelor’s degree in Business Administration, Marketing, Law, or related field (MBA Preferred).

• 3–6 years of experience in Business Development, preferably in background verification or service-based industries.

• Strong understanding of contract drafting, legal terms, and negotiation processes.

• Excellent communication, presentation, and interpersonal skills.

• Ability to manage multiple clients and work under deadlines.

• Strong analytical skills with experience in profitability analysis.

• High attention to detail and documentation accuracy.

KEY COMPETENCIES

• Client Relationship Management

• Proposal & Agreement Drafting

• Contract Negotiation

• Legal & Risk Understanding

• Analytical Thinking

• Coordination & Collaboration

• Problem Solving

• Business Acumen

About the opportunity:

We are looking for someone who has Proven and demonstrable experience as a creative visual designer working on user experience problems and UI design for interactive digital experiences and experience working alongside an agile environment focusing on an iterative approach and working with Product Owners and Developers.

Roles and responsibilities:

• Create and show solutions – Including prototypes, mockups, and other visual designs and user flows using tools such as Figma, Principle, Framer, Whiteboard
• Communicate clearly – Present your work to the Product Team, Developers, and Stakeholders explaining your rationale and vision
• Follow and validate standards – Prepare and maintain UI style guides, visual strategies, page layouts, processes, icons, and color palettes using component library files
• Analyze and Improve – Work with and improve the user experience offered by providing wireframes and storyboards for UX improvements
• Produce pixel-perfect design specifications for user interface elements and user experience processes that are validated through research and testing
• Utilize data from end-user feedback, Google Analytics, business requirements, technical considerations, and context experts to deliver a user experience that surpasses expectations
• Work closely with software engineers to ensure your designs are implemented and functionally complete to a high standard of polish and assist with usability testing
• Working with an interdisciplinary team of developers and collaborating with the marketing team to create novel designs and solutions
• Interpreting insights from end-user feedback and designing with the business in mind while still being innovative and delightful

Desired skills and experience:

• Good to have some experience with building a video-based web application experience in tools such as Figma
• Understanding of HTML/CSS
• Attention to detail and understanding of what makes a good interactive experience for the end-user
• Experience creating low/mid/high fidelity interactive prototypes
• Proven communication skills with the ability to clearly articulate a problem space with verbal, written, and presentation skills to a variety of audiences and stakeholders.
• Experience in user testing, usability testing, and working with user acceptance criteria and excellent proofreading skills.
• Open to collaboration and ability to incorporate constructive feedback.
• Experience in web and email design is good to have. 
• SaaS expertise.
• A/B testing tools usage is an asset.

Job Title: Logistics Sales Coordinator (Fresher)

Experience: US  Sales: 1 year (preferred).

Freshers with excellent communication skills in English are encouraged to apply.

Salary - Up to 22k

We are looking for a proactive and enthusiastic Sales Executive to join our team for the US Logistics Process. The role involves engaging with international clients, managing a blended process of calls and emails, and contributing to the success of our logistics operations. Whether you're a seasoned professional or a fresher with excellent communication skills, this role offers exciting opportunities to grow and excel, along with incentives for exceeding targets.

Key Responsibilities:

· Communicate with international clients to promote our services via calls and emails.

· Consistently deliver high-quality results and meet/exceed performance targets.

· Address and resolve client concerns professionally and efficiently.

· Multitask effectively and make quick, independent decisions when needed.

· Ensure clear and professional communication with clients at all times.

· Adhere to company quality standards and operational guidelines.

· Collaborate with team members to drive growth and achieve business goals.

Qualifications and Skills:

· Bachelor's Degree in any field (preferred).

· Freshers with excellent communication skills in English are welcome to apply.

· Candidates with 1+ years of experience in international logistics or sales are preferred.

· Strong negotiation and persuasion skills.

· Fluency in English (mandatory).

· Open to working in night and evening shifts (US time zone).

· Ability to work independently and as part of a team.

Why Join Us?

· Attractive incentives for exceeding sales and performance targets.

· Opportunity to work in an exciting, fast-growing international logistics process.

· Supportive work environment with ample opportunities for growth.

· Exposure to global clients and international logistics processes.

Work Schedule:

· Night Shifts (US time zone).

· Monday to Friday.

· Full-time, in-office position.

Language Requirement:

· Fluency in English (required).

If you're driven to achieve targets, have strong communication skills, and are eager to grow in a challenging yet rewarding role, this is the perfect opportunity for you!

Position Description:

TTEC Digital is looking for enthusiastic Developers for Genesys Contact Center products and custom developed Cloud solutions.  As a Developer, you will function as an active member of the Development team in the following phases of a project’s lifecycle: Design, Build, Deploy, Accept, web and windows services, API’s and applications that integrate with our customers back end CRM systems, databases, and external 3rd party API’s.

Responsibilities:

• Works with customers as needed to translate design requirements into application solutions, ensuring the requirements are met according to the team’s and practice area’s standards and best practices.
• Communicates with project manager/client to identify application requirements.
• Ensures applications meet the standards and requirements of both the client and project manager.
• Conducts tests of the application for functionality, reliability and stabilization.
• Deploys/implements the application to the client.
• Maintains and supports existing applications by fixing problems, addressing issues and determining the need for enhancements.
• Demonstrates concern for meeting client needs in a manner that provides satisfaction and excellent results for the client, leading to additional opportunities within the client account.
• Performs all tasks within the budget and on time while meeting all necessary project requirements. Communicates regularly if budget and/or scope changes.
• Demonstrate professionalism and leadership in representing the Company to customers and vendors.
• Core PureConnect handler development & maintenance.
• Monitor and respond to system errors. Participate in on-call rotation.
• Follow-up on and resolve outstanding issues in a timely manner.
• Update customer to reflect changes in system configuration as needed.
• Understand system hardware/software to be able to identify problems and provide a remedy.
• Handle TAC/Engineering escalations as directed by the team lead or team manager.

Requirements

• Bachelor’s degree in computer science, business, or related area.
• 3+ years of relevant experience and proven ability as a software developer.
• Experience with the Microsoft development platform.
• Experience with .NET Framework.
• Professional experience with integration services including XML, SOAP, REST, TCP/IP, JavaScript, and HTML.
• Deep Understanding of application architecture.
• Familiarity in data modeling and architecture.
• Deep expertise and familiarity with the Pure Cloud development platform.

We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits.  We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client support, delivery, and satisfaction.

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection

• 3-6 years of relevant work experience in a Data Engineering role.
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
• Experience building and optimizing data pipelines, architectures, and data sets.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Strong analytic skills related to working with unstructured datasets.
• A good understanding of Airflow, Spark, NoSQL databases, Kafka is nice to have.
• Premium Institute Candidates only

Responsibilities :

• Design, develop Digital communication waveforms like QAM, QPSK, OFDM
• Simulate and analysis link budget, path loss, Noise margins, Coding gain for various path loss models.
• Should be strong in signal processing, AGC, Channel encoding, Channel estimation, Collision detection.
• Jointly work with other PHY development teams for implementing the designs.
• Should have knowledge in legacy modulation techniques like FM and AM