Associate – Founder's Office

Job description:

Job Description

Company: Wenodo

Location: IT Park, Bhopal

Experience Required: 1+ Year

Wenodo is looking for a dedicated and solution-oriented IT Support Executive to join our team. If you have a passion for solving technical issues, supporting users, and ensuring smooth IT operations, this opportunity is for you!

Key Responsibilities:

• Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Issue Resolution: Diagnose and resolve customer issues, ensuring timely solutions to enhance customer satisfaction.
• Product Knowledge: Maintain a thorough understanding of the company's products or services to provide accurate information and support to customers.
• Documentation: Accurately document customer interactions, issues, and resolutions in the ticketing tool.
• Escalation: Identify and escalate complex issues to appropriate internal teams when necessary.
• Feedback: Gather customer feedback and provide insights to improve products, services, and customer support processes.
• Team Collaboration: Work closely with other departments, such as Development and other support team, to ensure a cohesive approach to customer service.

Qualifications:

• Experience: Minimum of 1 year of experience in customer support or a related role.
• Technical Skills: Proficiency in using ticketing tool and Microsoft Office Suite. Familiarity with support processes is advantageous.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
• Problem-Solving: Strong analytical and problem-solving abilities to address customer issues efficiently.
• Interpersonal Skills: Ability to build and maintain positive relationships with customers and team members.
• Time Management: Effective time management skills, with the ability to handle multiple tasks simultaneously.

Work Location: In person

Key Responsibilities

Design and develop facade concepts, details, and technical drawings.

Collaborate with architects, engineers, and contractors to ensure design integration.

Prepare 2D/3D models, renderings, and specifications for facade systems.

Research and recommend materials, finishes, and sustainable technologies.

Review shop drawings, prototypes, and mock-ups for compliance with design intent.

Provide technical support during tendering, procurement, and construction phases.

🛠️ Skills & Competencies

Proficiency in AutoCAD, Revit.

Strong knowledge of facade materials (glass, aluminum, stone, composites).

Understanding of building physics and envelope performance.

BE / Diploma /Mech / Civil

Solution Oriented Mindset

• Assist project in all technical aspects of tooling and DevOps
• Proactively lead tools new versions release cycle and documentation
• Proactively identify risks related to application /deliverables and propose a mitigation plan
• Provide custom solutions as per customer requirements

Autonomy & Problem Solving Mindset

• Work in complete autonomy to deliver project deliverables, for advanced technical deliverables, with required level of quality
• Must have troubleshooting skills

Agile Mindset

• Contribute to improvement of internal process, tooling, and quality process
• Design, build and collect technical materials as part of project executions in a spirit of reusability for future engagements and maintain knowledge on best practices, tools, and reusable components for CAST analysis

Urgent requirement for a well-experienced content writer. A Content Writer, or Content Creator, is responsible for creating high-quality, informational content to promote our brand, products, or services. Their duties include researching and writing content for various platforms, optimizing content for search engines, and collaborating with other teams like designers and developers to ensure that the content aligns with the company’s brand message.

• Researching and writing high-quality content like product descriptions, blog posts, articles, social media posts, website content, and other marketing materials, etc.
• Optimizing content for search engines using keywords, meta tags, and other SEO techniques
• Collaborating with other teams like designers and developers to align content with the company’s brand
• Measuring the content’s success by tracking KPIs like website traffic and conversions
• Creating and executing a content calendar
• Reviewing, editing, and proofreading content
• Stay up-to-date with industry trends and adapt content strategies accordingly.

Salary: 15K to 25K

Experience: 2-3 Years

Location: 1201, Gopal Heights, Netaji Subhash Place, Pitam Pura, Delhi, 110034

Regards

99webmart

Client: MNC (WFO)

Role: DOT NET DEVELOPER

Exp: 4 years to 6 years

CTC : UPTO 30 lpa.

NOTE:Serving notice period (30days/immediate joiner.

Candidates from Bangalore location only apply.

• Hands-on working knowledge and experience is required in:

• Extensive experience working on C#, .net and .net core frameworks
• Relational Databases (SQL Server, Oracle, PostgreSQL, etc.)
• NoSQL Databases (Mongo, Cloud Spanner, etc.)
• Agile Methodologies (Scrum, TDD, BDD, etc.)
• Experience working with distributed teams across regions and time zones
• Strong organizational skills
• Display detailed, critical, quality-oriented, skeptical thinking about the product

• Experience with several of the following tools/technologies is desirable:

• GIT, Jira, Jenkins, SharePoint, Visual Studio Code.
• Microservices Architecture, Domain Driver Design, Test Driven Development is a bonus
• Design Patterns and implementing the Design Patterns
• Development of Complex Application and System Architectures
• Data Structures and Algorithms using Typescript, C# and .NET
• Experience working in Google Cloud will be a big bonus as all our systems are in the Cloud
• Knowledge of REST and gRPC API’s is a bonus

• Knowledge of the following technologies is a plus:

• Continuous Integration and Continuous Delivery Tools like GitHub, Git, etc.
• Containerization Technologies (Docker)

About Drip Capital & Tech Team

The engineering team at Drip Capital is responsible for building and maintaining the online global trade financing platform that supports the interactions between buyers, sellers, financing partners, insurance agents, global retail partners, trade agents, shipping & transportation companies, supply chain and warehousing companies worldwide. 

Our primary goal is to ensure that customers are provided time-critical capital and at the same time balance requirements related to risk, fraud management, and compliance. The services are accessed by customers worldwide and hence the engineering systems need to be policy-driven, easily reconfigurable, and able to handle multiple regional languages. We use machine learning for risk classifications/predictions, intelligent document parsing subsystems, robotic process automation, REST APIs to connect our microservices, and a cloud-based data lake and warehouse for data storage and analysis.

Our team comprises talent from top-tier institutions including Wharton, Stanford, and IITs with years of experience at companies like Google, Amazon, Standard Chartered, Blackrock, and Yahoo. We are backed by leading Silicon Valley investors - Sequoia, Wing, Accel, and Y Combinator. We are a global company headquartered in Silicon Valley along with offices in India and Mexico.

Your Role 

As an AppSec Engineer in Drip Capital’s engineering team, you will have the opportunity to take ownership of :

• Contribute to and improve secure SDLC practice
• Design architecture, methods, and controls required to meet security, compliance, and audit requirements.
• Designing and implementing cloud and network security solutions.
• Do comprehensive threat modelling for our applications and infrastructure in an Agile flow
• Perform secure code review and security assessments of web, android and iOS applications, and cloud infrastructure (infrastructure as code).
• Proactively identify vulnerabilities across our platform and work with developers in fixing them.
• Automate and simplify security, as “Complexity is the enemy of Security”.
• Handle Vulnerability Management and Patch Management processes.
• Participate in the investigation related to Privacy/Security incidents and response activities.
• Work with DevOps to implement the security tools and automation of the security tasks.
• Mentor other engineers and evangelize security practices through cross-functional work with DevOps and engineering teams.
• Testing the deployed security solutions to make sure they function as planned.

Our Checklist 

• A minimum of 4 years of experience as an AppSec Engineer
• Hands-on experience in secure design and architecture review of backend services, payments systems like payment gateways.
• Hands-on experience in secure code review and automation of common security workflows.
• Hands-on experience and a proven record of securing one or more of the cloud platforms: Azure, GCP, AWS and Hosted Cloud Solutions.
• Good understanding of OWASP and SANS testing methodologies.
• Good understanding of software security weaknesses and vulnerabilities.
• Good knowledge in securing architecture of web, mobile applications and cloud infrastructure.
• Ability to contribute as an individual and as part of a team
• Working knowledge of any scripting language; Python or Go preferred
• Experience in writing custom tools/scanners/extenders is a plus
• Red teaming experience is a plus

If you love to explore the security aspects of a distributed system that makes decisions related to global trade finance, let's talk!