Associate Director - Enterprise Sales (B2B SaaS),

Job description

• A Java Full Stack Developer is responsible for designing, developing and maintaining the full stack of an application using Java programming language
• They are expected to have expertise in both front-end and back-end development, as well as the ability to integrate the two
• Key responsibilities include: Design, develop, and maintain both client-side and server-side applications
• Write clean, efficient, and well-documented code
• Develop and implement RESTful APIs
• Collaborate with other developers to integrate user-facing elements with server side logic
• Test and debug applications
• Stay up to date with emerging trends and technologies in web development
• Requirements for the role include: Strong experience with Java and Java-based web development frameworks
• Experience in front-end technologies such as HTML, CSS, JavaScript, and Angular or React
• Experience with databases (eg, MySQL, MongoDB) and ORM (Object Relational Mapping) frameworks
• Familiarity with Agile software development methodologies
• Good understanding of RESTful API design
• Ability to write well-documented, reusable, and testable code

We are looking "Tele Marketer" for Reputed Client @ Coimbatore Permanent Role 

Experience: 0-3 Yrs

Preference:

a. Fluency in English, Tamil and Hindi should be excellent.

b. Should be good in cold calling

Interview Rounds: 

1. Online Assessment 

2. Face-to-Face Interview in Coimbatore

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

Ruby on Rails Full Stack Engineer

Job Description:

TeamExtn is looking for a passionate Ruby on Rails Engineer. It will be expected from you to build pragmatic solutions on mission-critical initiatives. If you know your stuff, see the beauty in code, have knowledge in depth and breadth, advocate best practices, and love to work with distributed systems, then this is an ideal position for you.

Does this click with you:

• 8 hour work day
• You know your stuff...
• Believe in quality more than deadlines
• Flat hierarchy
• Set the ground rules
• Become a part of the expansion
• Flexible working hours
• You will be responsible for:
• Collaborating on the design decisions

We are looking for:

• 3 of overall software development experience with Ruby on Rails
• Expertise working on SQL and No-SQL databases
• Experience using HTTP and AMQP transport mediums and streaming technologies like Kafka
• Inner-drive to take the team to the next level in a fast-paced environment
• Familiarity with Frontend libraries like React.js is big plus

Interview Process:

We schedule a technical round that can go up to 2 hours, where we have technical discussions plus remote pairing sessions.

We double-check the potential team member is a culture fit. Culture fit is as important to us as writing code. Once we know that you are a great fit, we discuss and finalize numbers on the same call. You will have three days to take up the offer.

TeamExtn is a niche software consulting agency to implement pragmatic solutions that believes in getting the work done more than talking big. Come and join us in our growth journey.

Location: 

Mumbai preferred; remote is an option

Position: Graphic Designer (Full Time)

Location: New Delhi

Company Profile:

Mindler’s disruptive career assessment and counselling products are loved by thousands of users globally, and it is growing at a very fast pace. We are looking for assertive, energetic, and creative people to join our awesome team, including people from ISB, Harvard, IIT, and other top-tier institutes. With a unique and scalable model to address the unorganized career counselling sector, Mindler works on both the demand and supply side of the career guidance problem through its revolutionary products which include:

• Mindler’s Career Platform for Students: The platform aids career discovery, mapping & planning for students through state of the art career guidance tools including career assessments, college planners, entrance exam trackers, virtual internships, profile building, resume building, personalized mentoring, alumni tracking & scholarship discovery

• Mindler’s SAAS Platform for Institutions/ Career Coaches: The platform automates the process of career guidance for career experts & help educators add effectiveness while creating a comprehensive career guidance ecosystem in their institution

• Mindler’s International Certified Career Coach (ICCC) Program: The ICCC program is a multi-level global credentialing programs for educators; jointly delivered along with world’s leading career coach credentialing bodies - NCDA (USA) and CDA (USA)

Job Profile:

A Graphic Designer is a critical part of our mission to promote our brand as fresh, innovative and trustworthy. This vital position requires a creative and innovative thinker to create and support our visual brand identity across various channels. As a Graphic Designer at Mindler, you will be working closely with the marketing team to conceptualise and design new graphics, marketing collaterals, blog visuals, infographics and social media posts.

You Should Have: 

• 2-6 years of relevant experience
• Excellent command over design software, especially Adobe Illustrator and Adobe Photoshop
• Exceptional creativity and design skills
• Strong attention to detail
• A desire to innovate, ideate and come up with out-of-the-box ideas
• Experience with UI/UX is a plus

The Games Lead will work with a cross-disciplinary team to manage the development process on a new, unannounced FPS shooter game.

This person will work primarily with engineering and QA to support and facilitate the on-time and on-budget delivery of our game.

Responsibilities

• Manage hybrid Scrum-based development process using different tools such as Clickup.com, Asana, JIRA, spreadsheets, Miro, and other tools used to manage teams and processes.
• Work with engineering in planning and development oversight: manage daily check-ins, track progress, and lead end-of-sprint retros.
• Ensure we are getting the most out of engineering, work closely with design to ensure on-target implementation, and track against the schedule to keep on time and on budget.
• Ensure that we are utilizing the most effective development processes possible.
• Create reports that quantitatively track our progress every week and highlight progress and areas for improvement.
• Coordinate QA and support for maximal efficiency and effectiveness.
• Own the product roadmap, development schedule, and overall project P&L.
• Ensure we approach development focused on a key risks-based approach working closely with all disciplinary leads and the CEO.

Qualifications

• Prior lead PM or producer role on at least 1 successful F2P mobile title full lifecycle.
• Experience working on at least 3 mobile game titles, full lifecycle.
• Expert knowledge of all major development processes: You should know the whys (why are we doing things in specific ways?) and not just the actions/motions of the practices.
• Expert knowledge of all major PM tools (Asana, JIRA, and Monday at the minimum).
• Excellent leader and motivator of teams.
• World-class problem solver.
• Appropriate alignment with our company’s Values.
• Ability to think outside of process (when necessary).
• Willingness to abandon politics and bullshit and instead focus on problems & solutions and the delivery of as high quality of a product as our team can possibly create.
• An extremely hard working and get it done work attitude.