A decade old, the firm has grown to great heights, beside partnership with the best universities and organizations across the globe. They are backed by a global publishing house, that is more than 200 years old, whose international operations cover the USA, Europe, Asia, Canada, and Australia - known for published works of more than 450 Nobel Laureates in categories across Economics, Chemistry, Peace, Economics, and Physiology among others.
- Meeting an Alumni when they sign their offer letter and making the first introduction.
- Liaising with HR on any on-boarding queries.
- Managing the Alumni’s induction to company and the client in partnership with HR.
- Making sure the Alumni is legally compliant and aware of company's and any clients main policies and procedures.
- Managing Alumni’s attendance on-site and minimize absence/tardiness
- Making sure every Alumni is met during their first week and first month on site.
- Making sure every Alumni is met every quarter thereafter.
- Attending the performance review for the Alumni’s first 6 months on site.
- Monitoring the Alumni’s performance closely during the 6th, 12th and 18th-month formal automated appraisals.
- Managing and reviewing 6th, 12th and 18th-month appraisals onSalesforce.com.
- Working with HR and client line manager on any learning and development, performance management or employee relations as required.
- Motivating and ensuring Alumni’s achievement of all learning and development milestones
- Attending the conversion meeting with the Alumni when they have completed their two years on site.
- Liaising with any internal client main point of contact for the Alumni they have on site to make sure program running smoothly internally.
- Ensuring 100% compliance onSalesforce.com, keeping all relevant records up to date and notes on all meetings.
- Being responsible for creating strong and empathetic relationships with all alumni graduates.
- Liaising with the HR Associate responsible for Alumni in escalating any employee relations, engagement, training or other related issues.
- Coordinating all training requirements post-deployment including; requests, conversations regarding the correct intervention with both Alumni and line manager and sourcing the correct partnerships
- Actively contributing to new business development and client penetration opportunities, feeding back commercial propositions and driving an increase to the overall number of Alumni graduates.
- Working with your counterparts responsible for Associates to define, develop and expand ideas for monthly social/business events for Alumni Associates and all Associates and organise and plan in partnership with internal stakeholders.
- Working closely with your counterparts and the marketing team, to promote all relevant events to our Alumni Associate population.
- Being responsible for all events being on budget and well attended.
- Assisting with Company-wide events.
- Promoting the company’s brand at University level events.
What you need to have:
- Undergraduate degree in business or another related industry highly desirable.
- Membership of a recognised relevant accredited body is highly desirable.
- Excellent knowledge of HR, Financial products, relationship management
- Communication and inter-personal skills.
- Leadership and team management skills
- Must understand processes related to on-boarding and induction of the Alumni
- Understand facilitation with various senior stakeholders to ensure adequate support and resources are available to all Alumni Associates.
- Have handled responsibility for all alumni events throughout the calendar year and assisting with company events
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