Business Development Manager

Roles & Responsibilities

What You'll Do

•    Design and build the core Node.js services and REST APIs from scratch, built to scale as we grow.

•    Own system design end to end: service boundaries, data flow, caching, queueing, failure modes, and scale.

•    Ship AI/ML-powered features, including LLM and agentic capabilities.

•    Use LLMs and agentic tooling across the SDLC, from design and code generation to testing and debugging.

•    Model data and optimize SQL/NoSQL queries for performance; integrate with third-party platforms.

•    Debug production issues, own reliability, and set the engineering standards the rest of the team will grow into.

Ideal Candidate

What You'll Bring

•     Experience: 6+ years building production backend systems in Node.js for B2C products at meaningful scale.

•     System Design: This one matters a lot to us. You can reason clearly about scalability, reliability, and trade-offs under real constraints.

•     Fundamentals: Strong grasp of API design, service-oriented architecture, data structures, algorithms, and clean code.

•     Databases: Depth in SQL and/or NoSQL, data modeling, query optimization, and performance tuning.

•     AI-Native: You already use LLMs and agentic approaches to maximize your own efficiency as an engineer.

•     Mindset: You enjoy the pace and breadth of a small team, and you are happy picking up whatever moves the product forward.

Strong senior Dialer Manager Profile

Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology

Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution

Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs

Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.

Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.

Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.

Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc

Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams

Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

Key Responsibilities:

• Analyze and report on quality trends, root causes, and areas for improvement.
• Ensure compliance with internal policies, industry standards, and client specifications.
• Assist in developing and improving quality assurance processes, procedures, and templates.
• Perform audits, inspections, and evaluations of processes and systems.
• Provide feedback and training to staff on quality issues and performance metrics.

Key Skills:

• Strong analytical and problem-solving skills
• Attention to detail
• Excellent written and verbal communication
• Proficiency in using QA/testing tools and software

1. PHP Developer/Sr. PHP Developer:

• Reviewing (if already developed) current system workflow and database design.
• Analyzing the needs of system and producing detailed specification document
• Create a step by step flow chart or psudocode for computing systems that shows how program code must be written in order to work properly.
• Develop a functional modules according as required under deadline.
• Integrating 3rd party tools wherever required.
• Perform and document unit testing for developed functions.
• System maintenance by monitoring and correcting software defects.
• Continuously updating technical knowledge and skills as per industry standards.
• Contribute to technical writers to create users documents.
• All tasks must be carried out at the highest standards.

• Strong experience on any of the modern PHP based frameworks like Laravel, Cake PHP, Symphony, etc.
• Ability to create Data Structures and Algorithms.

Experience of developing highly scalable web services and APIs using PHP.

• Development skills of Database design and information schema using NoSQL/SQL.
• Source control management (e.g. Git, SVN, Mercurial) to enable teams to work together to manage source code.
• Working over cloud computing platform like Amazon Web Service (AWS), Google Cloud Platform (GCP), Microsoft Azure
• Strong designing / problem solving skills.

• Education: BCA, MCA, Msc IT, Bsc IT or any equivalent qualification
• Work Experience: 2-6 year of experience in same field
• Good Communication skill (Preferred)
• Can work under pressure
• Meet deadlines

Job Responsibilities:

·         Testing of Mobile based application (Android)

·         Design & Develop Automation Tools for testing Mobile application

·         Automation of test procedures/scenarios/cases

·         Creation of Test Plan, Specification, Test case, Test scripts and Scenarios

·         Continuous enhancement of test suites for test coverage & efficiency improvement

·         Test Execution (Manual & Automation): Functional, regression, performance, etc.

·         Test Result Analysis, Defect Management and Test status reporting & Monitoring

·         Collaborate Closely with customer & Development team for all project activities

Experience:

·         A minimum of 2 years & maximum of 5 years of relevant experience in a similar role

Qualification:

·         Bachelor of Engineering (BTECH / BE) or Masters (MTECH / MS / MCA ) in Computer Science/Electronics/Information Science/Instrumentation from reputed institutions

Skills Required:

Mandatory

·         Strong skill in testing mobile apps developed using Android Java & C# RESTful API

·         Strong skills in C# /Java programming language

·         Strong Hands on experience in Test Automation Development (Mobile Apps)

·         Experience in tools - Appium, Selenium, UI Automator, Robot FW, Espresso, etc.

·         Proficiency in creating Test Plan, Test Cases, Test Scripts and execution

·         Experience in different types of testing (stress, load, functional, performance etc.)

·         Experience in API (RESTful API) testing is desirable

·         Knowledge of DB Testing, stored procedure creation & Optimization

·         Experience in various test tools & generation of test artifacts

Optional

·         Skills in Testing GUI windows/Web/Mobile (iOS) based application

·         Exposure to other programming languages C / C++/python

·         Exposure of Versioning / Configuration & Defect Tracking tools are added advantage

·          Strong organization & time management skills with the ability to prioritize task & meet deadlines in a dynamic and fast paced environment

·          Hands on experience in Device and Emulator/Simulator Management

·          Exposure to languages Swift, Kotlin, Objective-C, JavaScript, Flutter, etc

Job Description

It is a platform for parents to find and book kids' activity classes in their neighbourhood.

We are currently hiring a Frontend developer for a startup in the B2C marketplace space based out of Mumbai.  This startup is an Online Marketplace, that serves as a Discovery and Booking Platform for Kids’ Activity Classes. Operations were launched in  November 2019, and have over 20KParents and 500+ educators listed on our Platform across the major Tier-I and Tier-II cities in India.

Platform details are listed below :

1. A SaaS platform for educators to simplify the management of their classes and workshops.
2. Educators get access to a dashboard and use our Class Management tool to create listings, view registrations, manage bookings and payments.
3. The dashboard also provides analytics for teachers to track visitor traffic, see drop offs and understand which social media channel generates maximum ROI for them.
4. Discovery & Booking Platform for parents so that they can search, view and book classes and workshops for their children.

Top 2 role must have’s

1. You should have REACT JS experience of building a product
2. You should be willing to work in a very early stage startup

Tech skills required for this role:

• Front end design in REACT JS at least 1.5 years
• AWS server
• Mongo Database
• API's written in Nodejs

• Identify and reach out to prominent educational businesses, clients, educators/institutions via calls & visits and virtually.
• Explain and close business proposals deals.
• Interact and onboard identified educators/institutions to our platform
• Ensure retention by relationship-building, problem-solving and nurturing of on boarded educators/institutions.
• Tap new channels of growth for sourcing prominent clients.
• Set new product strategy and vision.
• Brainstorm with the team and strive for constant improvement of processes and come up with new ideas to boost growth.
• Manage the ongoing customer relationship, ensuring that they are effectively adopting and deriving the maximum value from our platform.
• Manage payments, solving client problems by successful collaboration within internal teams.

Introduction

http://www.synapsica.com/">Synapsica is a https://yourstory.com/2021/06/funding-alert-synapsica-healthcare-ivycap-ventures-endiya-partners/">series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis. 

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting.  We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls">https://www.youtube.com/watch?v=FR6a94Tqqls

Your Roles and Responsibilities

Synapsica is looking for a Principal AI Researcher to lead and drive AI based research and development efforts. Ideal candidate should have extensive experience in Computer Vision and AI Research, either through studies or industrial R&D projects and should be excited to work on advanced exploratory research and development projects in computer vision and machine learning to create the next generation of advanced radiology solutions.

The role involves computer vision tasks including development customization and training of Convolutional Neural Networks (CNNs); application of ML techniques (SVM, regression, clustering etc.), and traditional Image Processing (OpenCV, etc.). The role is research-focused and would involve going through and implementing existing research papers, deep dive of problem analysis, frequent review of results, generating new ideas, building new models from scratch, publishing papers, automating and optimizing key processes. The role will span from real-world data handling to the most advanced methods such as transfer learning, generative models, reinforcement learning, etc., with a focus on understanding quickly and experimenting even faster. Suitable candidate will collaborate closely both with the medical research team, software developers and AI research scientists. The candidate must be creative, ask questions, and be comfortable challenging the status quo. The position is based in our Bangalore office.

Primary Responsibilities

• Interface between product managers and engineers to design, build, and deliver AI models and capabilities for our spine products.
• Formulate and design AI capabilities of our stack with special focus on computer vision.
• Strategize end-to-end model training flow including data annotation, model experiments, model optimizations, model deployment and relevant automations
• Lead teams, engineers, and scientists to envision and build new research capabilities and ensure delivery of our product roadmap.
• Organize regular reviews and discussions.
• Keep the team up-to-date with latest industrial and research updates.
• Publish research and clinical validation papers

Requirements

• 6+ years of relevant experience in solving complex real-world problems at scale using computer vision-based deep learning.
• Prior experience in leading and managing a team.
• Strong problem-solving ability
• Prior experience with Python, cuDNN, Tensorflow, PyTorch, Keras, Caffe (or similar Deep Learning frameworks).
• Extensive understanding of computer vision/image processing applications like object classification, segmentation, object detection etc
• Ability to write custom Convolutional Neural Network Architecture in Pytorch (or similar)
• Background in publishing research papers and/or patents 
• Computer Vision and AI Research background in medical domain will be a plus
• Experience of GPU/DSP/other Multi-core architecture programming
• Effective communication with other project members and project stakeholders
• Detail-oriented, eager to learn, acquire new skills
• Prior Project Management and Team Leadership experience
• Ability to plan work and meet the deadline