Area sales manager- Laminates/Sunmica

We are looking for enthusiastic and technically candidate to join our Technical Support team. The role involves providing L1 technical support, troubleshooting customer issues, and assisting in product implementation and maintenance under guidance.

L1 EXPERIENCE COMPULSORY

• Provide L1 technical support via ticketing system, email, and remote sessions.
• Troubleshoot basic technical issues related to installation, configuration, and usage.
• Assist senior engineers in debugging, testing, and customer support activities.
• Follow defined support processes, documentation, and SOPs.
• Maintain proper case notes, troubleshooting steps, and resolutions.
• Ensure timely responses and adherence to SLA.
• Learn and develop technical expertise on enterprise IT and security products.

Required Skills and Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering, or related field.
• Basic understanding of Windows, Linux, networking, and troubleshooting concepts.
• Good communication and problem-solving skills.
• Willingness to learn enterprise security and IT products.
• Ability to work in shifts and handle customer interactions professionally.

Essentials

- Communicate clearly and confidently so customers immediately understand what is happening.

- Show empathy, stay professional, and treat every issue with respect.

- Take full ownership of tickets instead of passing responsibility.

- Manage time effectively by prioritizing issues based on impact and urgency.

- Pay close attention to details to avoid repeat questions or mistakes.

Job Description: We are looking for a skilled Content Strategist with at least 3 years of experience to join our team. You will be in charge of creating and implementing a content strategy that is in line with our overarching marketing and business goals in your capacity as a content strategist. In order to produce interesting, pertinent, and valuable content that appeals to our target audience, you will closely collaborate with our marketing, design, and product teams.

Roles and Responsibilities:

• Develop engagement strategies and content calendars for official online communities/groups on platforms like Instagram, Facebook, Twitter & more

• Conduct research to understand our target audience and their needs, and develop buyer personas and content maps to guide content creation

• Drive partnerships & collaboration with relevant online communities, superusers & social media influencers

• Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches

• Create a social engagement playbook/guideline for community moderators and ensure that content is published on schedule

• Write and edit high-quality, engaging, and informative content for a variety of channels (social media posts, blogs, newsletters etc.)

• Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 

• Formulate customer delight moments

• Use data and analytics to measure the success of our content, and make data-driven decisions to improve content performance

• Stay up-to-date with industry trends and best practices in content marketing and SEM, and make recommendations for continuous improvement

• Responsible for developing a sense of community amongst the Client creator base

• Ensure all Client creators are benefiting from the community

• Develop non-product solutions that will enable retention and increase customer satisfaction

• Develop partnerships that will help in creator retention

• Contribute to the development of our overall marketing and business strategies, and provide insights and recommendations based on your expertise in content marketing

Requirements:

• Graduate with at least 3 years of experience in social media marketing, community engagement, content marketing, content strategy, or a related field

• Bachelor's degree in marketing, communications, journalism, or a related field would be a plus

• Active and engaged participant in social media

• Excellent writing, editing, and proofreading skills, with a keen eye for detail

• Strong communication and presentation skills to communicate the message effectively

• Strong interpersonal skills and ability to build relationships with cross-functional stakeholders

• Highly organized, detail-oriented, and able to manage/execute multiple ongoing projects

• Familiarity with content management systems (CMS) and email marketing platforms

• Proficiency in SEM best practices and the ability to optimize content for search engines

• Proficient knowledge of Data Analytics and strong analytical skills, with the ability to analyze data and use insights to improve content performance

• A passion for content marketing and a desire to stay up-to-date with the latest trends and best practices

• Ability to identify and track relevant community KPIs

• Good network among influencers

We offer competitive salaries, a collaborative work environment, and opportunities for growth and development. If you are passionate about creating exceptional user experiences and meet the requirements above, we encourage you to apply!

Job Title: Business Development Executive

Location: 7th Floor, APMC Krushi Bazaar, 704, Ring Rd, beside North Extension, Sahara Darwaja, Vijay Nagar, Begampura, Surat, Gujarat 395003

Working Hours: 10:00 AM to 7:00 PM

Experience: 2-4 Years in the IT Industry

Key Responsibilities:

• Generate and pursue leads to expand the client base.
• Build and maintain strong client relationships.
• Understand client needs and propose IT solutions.
• Negotiate and close contracts effectively.
• Collaborate with internal teams for seamless project delivery.
• Track sales performance and prepare regular reports.

Qualifications:

• Bachelor’s degree in Business, IT, or a related field.
• 2-4 years of relevant experience in IT sales or business development.
• Strong communication, negotiation, and interpersonal skills.
• Basic knowledge of IT services and software solutions.

• We are looking for an UI Developer with minimum 3 years of experience in (React.js and/or Angular.js) who is motivated to combine the art of design with the science of programming
• Candidates need to have expertise in user interface designing and developing great user experiences in web and mobile applications

Role :

• Design and development of data-driven, highly scalable web applications with a rich user interface
• The successful candidate will work closely with our Engineering team and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Responsibilities :

• Develop new user-facing features.
• Ensure the technical feasibility of UI/UX design.
• Build reusable code and libraries for future use.
• Optimize application for maximum speed and scalability.
• Assure all user input is validated before submitting it to the backend.

• Proficiency in HTML, CSS, Javascript, Bootstrap, JQuery and AJAX.
• Must have : jQuery, jQuery UI, AJAX, Subversion, JSON/XML, bootstrap, SASS, CSS, HTML, Angularjs or React Js
• Comfortable coding in server side languages (PHP, Python, Java, .net) that drive interface requirements/rendering
• Strong experience taking static images/prototypes and converting to web interfaces
• Experience with consuming JSON/XML data via JS frameworks
• Basic usage of Linux command line
• Understanding of server - side CSS
• Good understanding of Angular JS and/or React JS
• Must have knowledge of cross-browser development
• Experience with graphic design applications such as Adobe Illustrator/captivate
• Experience with responsive and adaptive design
• Utilizing a variety of mark - up languages to write web pages
• Understanding of SEO principles
• Proficient understanding of code versioning tools such as Git and BitBucket.

CoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to rapidly achieve Continuous and Autonomous Cloud Governance at Scale. CoreStack enables enterprises to realize outcomes such as 40% decrease in cloud costs and 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well Architected Framework (WAF). We work with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government.

Responsibilities:

• Part of a Cloud Governance product team responsible for installing, configuring, automating and monitoring various Cloud Services (IaaS, PaaS, and SaaS)
• Be at the forefront of Cloud technology, assisting a global list of customers that consume multiple cloud environments.
• Ensure availability of internal & customers' hosts and services thru monitoring, analysing metric trends, investigating alerts.
• Explore and implement a broad spectrum of open source technologies. Help the team/customer to resolve technical issues.
• Extremely customer focused, flexible to be available on-call for solving critical problems.
• Contribute towards the process improvement involving the Product deployments, Cloud Governance & Customer Success.

Skills Required

• Minimum 3+ Years of experience with a B.E/B.Tech
• Experience in managing Azure IaaS, PaaS services for customer production environments
• Well versed in DevOps technologies, automation, infrastructure orchestration, configuration management and CI/CD
• Experience in Linux and Windows Administration, server hardening and security compliance
• Web and Application Server technologies (e.g. Apache, Nginx, IIS)
• Good command in at least one scripting language (e.g. Bash, PowerShell, Ruby, Python)
• Networking protocols such as HTTP, DNS and TCP/IP
• Experience in managing version control platforms (e.g. Git, SVN)

Expert in Machine Learning (ML) & Natural Language Processing (NLP).

Expert in Python, Pytorch and Data Structures.

Experience in ML model life cycle (Data preparation, Model training and Testing and ML Ops).

Strong experience in NLP, NLU and NLU using transformers & deep learning.

Experience in federated learning is a plus

Experience with knowledge graphs and ontology.

Responsible for developing, enhancing, modifying, optimizing and/or maintaining applications, pipelines and codebase in order to enhance the overall solution.

Experience working with scalable, highly-interactive, high-performance systems/projects (ML).

Design, code, test, debug and document programs as well as support activities for the corporate systems architecture.

Working closely with business partners in defining requirements for ML applications and advancements of solution.

Engage in specifications in creating comprehensive technical documents.

Experience / Knowledge in designing enterprise grade system architecture for solving complex problems with a sound understanding of object-oriented programming and Design Patterns.

Experience in Test Driven Development & Agile methodologies.

Good communication skills - client facing environment.

Hunger for learning, self-starter with a drive to technically mentor cohort of developers. 16. Good to have working experience in Knowledge Graph based ML products development; and AWS/GCP based ML services.

• Building components for the company’s advanced health tech platform using Java, Solr, SpringBoot, DialogFlow
• Communicating effectively in a cross-functional product development team and presenting ideas and solutions effectively
• Prioritizing and managing workload and meeting critical project milestones and deadlines
• Effectively collaborating with a team as well as taking initiative and working independently to solve problems

Desired Candidate Profile