
Client Servicing
at A leading Digital Marketing organization in Hyderabad
Manage client relationship to ensure client delight
Educate the client on the workflow and processes and manage client expectations
Interact and lead production team to ensure effective execution of project deliverables
Allocate proper briefs to team members, lead & guide the team for effective planning &
execution.
To monitor and ensure team performance by developing and propagating client service
focused KPIs / Success Metrics across the team and ensure that it is consistently achieved
To be responsible for client retention and growth by adhering to the quality and timelines of
annual maintenance contracts
To support management in developing, benchmarking and deploying client service
strategies focused towards client retention and delight
To handle everyday coordination with clients, and service them timely with the help of
delivery team
Researching on the brand to get information on brand essence, competition, past consumer
connects programs etc.
To ensure immediate response to client issues as per severity and priority
Work on building proposals, service agreements for new client acquisition

Similar jobs
Responsible for end to end ownership of project deliverables and regular interactions with the clients to provide project status updates Work on the estimations for a given project Identify the risks and provide a mitigation plan promptly Responsible for generating reports, invoice and billing People responsibilities include ensuring optimal retention of talent and improving the performance of team members through continuous feedback Timely reporting of the projects to the client and management
Responsibilities include:
- Coordination and completion of projects on time within budget and scope.
- Oversee all aspects of projects. Set deadlines, assign responsibilities, and monitor, and summarize the progress of the project.
- Prepare reports for clients and internal stakeholders regarding the status of the project.
- Work on the estimations for a given project.
- Identify the risks and provide a mitigation plan promptly.
- Generation of reports, invoices, and billing.
- People's Management includes ensuring optimal retention of talent and improving the performance of team members through continuous feedback.
Experience and Expertise:
- Overall 7-12 years of experience and at least 4 years of project delivery management experience.
- Should have worked on SaaS products and have experience in handling a team (at least 10-15).
- Sound knowledge of SDLC, and quality process with respect to delivery management.
- Experience in Mobile application development and programming knowledge is a plus.
- Good presentation skills, Excellent verbal and written communication skills, and the ability to interact with customers at all levels
● 5+ years of experience as a Data engineer or related role.
● 5+ years of experience in application development using Python
● Strong experience with SQL and good to have NoSQL.
● Experience with Agile engineering practices.
● Preferred experience in writing queries for RDBMS, cloud-based data warehousing solutions like
Snowflake.
● Ability to work independently or as part of a team.
● Experience with cloud platforms, preferably AWS, is good to have
● Experience with ETL/LT tools and methodologies.
● Experience working on real-time Data Streaming and Data Streaming platforms
Main responsibilities and duties:
Reviews deals on Salesforce with a commercial mindset and assesses the strength and
revenue potential of the deal.
Has a good understanding of deal structures, and key KPIs e.g. discount, fee etc and uses this
knowledge to suggest improvements to submitted deals in order to maximise potential
profit.
Works closely with the Merchandiser to ensure deals on-site are bringing in incremental
sales and aren’t cannibalising other deals.
Provides relevant focus to the sales team to improve quality of deal submissions.
Prioritises approved deals on the copy board, ensuring deals are written in priority order,
ensuring deals launch in time for key selling periods.
Schedules launch date of deals.
Identifies top deals that require a more in-depth write-up from the copy team and ensures
these are written in a timely manner.
Technical Skills required:
BCom/BBA/MBA Degree or previous experience in a relevant sector
Proficiency in Microsoft tools (e.g. excel)
Ability to analyse data sets in order to arrive at logical conclusions
Experience in tools such as SQL and Power Bi useful but not essential
Soft Skills required:
Ability to prioritise and multitask, responding to ad-hoc data requests whilst taking care of
ongoing tasks / projects
Ability to work with people with a variety of styles and working cultures
Analytical mindset
Attention to detail
Strong communication
Commercial Acumen
We are looking for a React+Iconic developer to build our cross-platform mobile application. You must be adept with React, ReactQuery, and Iconic and MUST have experience of using these technologies in a production environment.
You would be expected to also contribute to a couple of browser-based portals that support the product. You must have worked beyond JWT and used RSA and AES encryption and decryption.
You must have experience and be adept with Object Oriented Javascript and writing extensive business workflows in Javascript. You would be an expert in responsive design and should have experience converting Figma designs to reality
Coordinate between sales engineer and customer.
Communicate with prospective customers and explain their benefits about products.
Create Invoice and quotation.
Monitoring sales engineer performance and coordinating with them for lead.
Customer Complaint Resolution.
Basic Knowledge of computers.
Fluency in Communication.
Candidates with knowledge of multiple languages are welcomed.
Salary 100000 to 200000 Per Year
Attractive Incentives
Insurance Facility

Responsibilities:
You will get a chance to create products from scratch. While you will get the advantage of the scale of the organization, you are expected to come up with creative solutions to challenging problems.
On a typical day, you'd work with highly skilled engineers to solve complex problems. This is an early-stage initiative. Your ability to translate business requirements, and develop and demonstrate quick prototypes or concepts with other technology teams will be of great value.
You will learn and work on a variety of languages such as C/C++, python, and Linux as well as work on BLE, MEMS, biometric sensors, and the latest wireless technologies.
Requirements:
6+ years of Embedded firmware development experience in C/C++
BLE/GPS/GSM/RTOS stack expertise
Hands-on experience with Lab equipment (VNA/RSA/MSO etc).
Testing environment setup using automation scripts and networking equipment, practices for the full software development life cycle, including coding standards, code reviews, source control management, continuous
Familiar with Wireless/IoT network protocols and standards.
Experience with microcontrollers, sensors, and serial communication.
Preferred experience with wearOS/TizenSuperior presentation and communication skills, both written and verbal
Bachelor/Masters's degree in electrical/electronic/communications engineering, information technology, physics, or a related field from
Tier 1 Tier 2 Engineering colleges only (IITs/NITs/IIITs/BITS etc. )
Result-oriented and ready to take ownership. Exhibit strong team
Note:- Stipend is 7k-12k
Job description
Job Brief -
We are looking for a talented and competitive Global Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales representative will play a fundamental role in achieving our ambitious customer acquisition. You must be comfortable handling inbound/outbound calls, handling Marketing activities to reach out to prospects on communication & Digital platforms, working with channel partners, generating interest, qualifying prospects, closing the deals.
Responsibilities, Duties, and Required Skills
Research new prospects and generate interest through e-mailers and cold calling
Follow up with prospects for feedback on the sales process
Team up with channel partners to build a pipeline of exciting deals
Update CRM software on existing prospects and customers contacts
Route qualified opportunities to the appropriate sales executives for further action
Market research for identifying prospects.
Generating account-level contact information
Lead Generation & Qualification
Inside Sales via remote selling (online/phone)
Closely working with field sales team for closures
Managing engagement with leads remotely (online/phone)
Support marketing team during branding and lead generation events.
Experience in Inside Sales function in SaaS-based companies or IT Enterprise B2B Sales
Experience in SaaS/HR Tech Vertical is a plus
Required Skills
- Must maintain and exhibit the highest standards of ethical conduct
- Proven ability to generate a pipeline for the sales team in B2B sales
- Have worked in Software / IT companies
- Excellent creative thinking skills with an emphasis on developing innovative solutions to complex problems that may not have one clear answer.
- High attention to detail and excellent organizational skills, adhering to deadlines while ensuring accuracy
We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We- re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. We are hiring a HR Manager who can take care of hiring and team building.
Responsibilities:
- Develop and implement HR strategies and initiatives aligned with the overall business strategy
- Bridge management and employee relations by addressing demands, grievances or other issues
- Manage the recruitment and selection process
- Support current and future business needs through the development, engagement, motivation and preservation of human capital
- Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
- Nurture a positive working environment
- Oversee and manage a performance appraisal system that drives high performance
- Maintain pay plan and benefits program
- Assess training needs to apply and monitor training programs
- Report to management and provide decision support through HR metrics
- Ensure legal compliance throughout human resource management
- Coordinate with hiring managers to identify staffing needs.
- Determine selection criteria.
- Source potential candidates through online channels (e.g. social platforms and professional networks).
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Must have experience in bulk hiring, college hiring, etc.
- Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
- Design job descriptions and interview questions that reflect each position's requirements.
- Lead employer branding initiatives.
- Forecast quarterly and annual hiring needs by department.
- Foster long-term relationships with past applicants and potential candidates.
Requirements:
- Proven working experience as HR Manager or other HR Executive
- People oriented and results driven
- Demonstrable experience with Human Resources metrics
- Knowledge of HR systems and databases
- Ability to architect strategy along with leadership skills
- Excellent active listening, negotiation and presentation skills
- Competence to build and effectively manage interpersonal relationships at all levels of the company
- In-depth knowledge of labor law and HR best practices
- Must have experience in hiring preferably for BPOs.
- Familiarity with social media, resume databases and professional networks.
- Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
- Excellent verbal and written communication skills.
- A keen understanding of the differences between various roles within organizations.
- Degree in Human Resources or related field
Out of many tools and technologies, we use Java, MongoDb, Cassandra, Redis, Twem, Netty extensively for our back-end development.
- Leading the entire Backend platform for a product portfolio.
- End to end delivery new features.
- Evolving the architecture for performance and scalability.
- Design, develop and own components of a highly scalable, distributed web services platform.
- Constantly strive to improve software development process and team productivity.
- Mentor and train team members
- Lead module development independently
Required background, Knowledge, Skills and Abilities
- 5.5+/ 7+ Years of experience in a scalable product/ecommerce organization·
- Excellent Java skills, Understanding of Spring framework & MVC approach
- Strong knowledge of Performance optimization and caching techniques.
- Strong Object Oriented Programming concepts, data structure and algorithms
- Experience in developing scalable, fault-tolerant, distributed backend services
- Experience with prevalent design patterns and advanced system designing
- Good experiences with databases and Schema design. We heavily use NoSQL databases
- Strong Problem Solving skills






![[x]cube LABS](/_next/image?url=https%3A%2F%2Fcdnv2.cutshort.io%2Fcompany-static%2F639877aa0ad87e002533a1c5%2Fuser_uploaded_data%2Flogos%2Fx_whiteB_eeCk0gqs.png&w=256&q=75)


