Client Servicing
at A leading Digital Marketing organization in Hyderabad
Manage client relationship to ensure client delight
Educate the client on the workflow and processes and manage client expectations
Interact and lead production team to ensure effective execution of project deliverables
Allocate proper briefs to team members, lead & guide the team for effective planning &
execution.
To monitor and ensure team performance by developing and propagating client service
focused KPIs / Success Metrics across the team and ensure that it is consistently achieved
To be responsible for client retention and growth by adhering to the quality and timelines of
annual maintenance contracts
To support management in developing, benchmarking and deploying client service
strategies focused towards client retention and delight
To handle everyday coordination with clients, and service them timely with the help of
delivery team
Researching on the brand to get information on brand essence, competition, past consumer
connects programs etc.
To ensure immediate response to client issues as per severity and priority
Work on building proposals, service agreements for new client acquisition
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that
wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Junior Key Accounts Manager
Experience Level: 1+ years in Agency set-up
Location: Bangalore/ Gurugram/Mumbai, Onsite
Job Description: We are looking for a Junior KAM with experience in handling key accounts and developing new business for our company. This is the perfect opportunity for someone who is excited by
the prospect of growing with the company in a friendly environment and having a key role in the process.
Responsibilities:
● Handling Key Accounts and nurturing Business Relationships.
● Brand Life Cycle Planning & Management.
● Sales, Upselling & Cross-Selling Web and Digital marketing services/solutions including SEO,
Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services.
● Identifying opportunities for new business development through following up on leads and conducting research on target clients.
● Excellent presentation, pitches, proposal, negotiation, and customer relationship skills. Maintain an active schedule of prospecting calls.
● Plan and execute projects end to end (Starting from briefs to reports to billing).
● Negotiating and timely follow-up to ensure that the delivery is on time.
● Research the market and keep a close eye on market trends.
Qualities you'll bring :
● Proactive and a Self-starter.
● Knowledge about digital marketing and trends.
● Keen problem solver.
● Effective written and oral communication skills.
● Must be able to thrive in a fast-paced environment.
Experience:
● 1+ years in advertising.
● Prior experience of client handling and management
● Experience with direct client servicing at any Marketing Agency
● Excellent communication and presentation skills
● Broad understanding of the business development process
About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Social Media Account Manager
Experience Level: 2+ years in Agency set-up
Location: Bangalore, On-site
Job Overview:
We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.
Job Description:
● Create campaign strategies and monitor the execution to achieve the brand objectives.
● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.
● Develop, implement and manage a brand's social media strategy on a monthly basis.
● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.
● Measure the success of every social media campaign, as per required metrics.
● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.
● Communicate with industry professionals and 3rd party vendors if and when required.
● Provide constructive feedback to the team(copy & design) to achieve desired results.
Requirements:
● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).
● 2+ years of proven experience in social media management within a client-based agency or related environment.
● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.
● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.
● Profound understanding of social media platforms, algorithms, content formats, and best practices.
● Proven track record of generating exceptional results via integrated marketing strategies
(online + offline).
Python
Flask
Kubernetes- 5+ years of experience
- FlaskAPI, RestAPI development experience
- Proficiency in Python programming.
- Basic knowledge of front-end development.
- Basic knowledge of Data manipulation and analysis libraries
- Code versioning and collaboration. (Git)
- Knowledge for Libraries for extracting data from websites.
- Knowledge of SQL and NoSQL databases
- Familiarity with RESTful APIs
- Familiarity with Cloud (Azure /AWS) technologies
We are seeking a detail-oriented and highly skilled Quality Assurance (QA) Engineer with expertise in manual and automation testing. You will play a critical role in ensuring the quality, reliability, and performance of our software products by conducting thorough testing, identifying defects, and collaborating with cross-functional teams.
Roles and Responsibilities
- Develop, execute, and maintain detailed test plans, test cases, and test scripts to ensure optimal software performance.
- Perform manual and automated testing for web, desktop, and mobile applications using tools such as Selenium, JUnit, or TestNG.
- Conduct regression testing to ensure that existing functionalities are unaffected by new updates or enhancements.
- Analyze product requirements, system specifications, and code to design test strategies that align with project goals.
- Collaborate with development teams to troubleshoot issues, resolve defects, and ensure timely delivery of high-quality products.
- Ensure compliance with software development life cycle (SDLC) quality standards and best practices.
- Document and report testing phases, defect details, and resolutions clearly and concisely.
- Continuously optimize QA processes and explore new methodologies and tools to enhance testing efficiency.
- Prepare and set up test environments and test data for seamless execution of testing efforts.
- Stay up-to-date with industry trends, tools, and advancements in software testing and automation.
Required Skills and Qualifications
- Bachelors degree in Computer Science, Engineering, or a related field.
- Proven experience (1+ years) as a QA Tester or similar role in manual and automation testing.
- Proficiency in testing tools and frameworks such as Selenium, JUnit, TestNG, and basic programming knowledge (e.g., SQL, Java, or Python).
- Solid understanding of Agile methodologies and QA principles.
- Strong analytical, problem-solving, and critical thinking skills with a keen eye for detail.
- Excellent communication, documentation, and organizational skills.
- Ability to work collaboratively in global teams and multitask effectively.
Our client is a SaaS platform that integrates technologies including Artificial Intelligence, Machine Learning, Big Data Analytics, and Automation to offer brands a comprehensive Customer Experience Management Suite. Our powerful analytics algorithms have empowered established brands to solidify their presence in the digital realm and revolutionize their customer experience endeavors.
Position Description: We are seeking a dynamic Manager - Enterprise Sales to drive revenue growth and expand our B2B SaaS client base. The ideal candidate will have a proven track record of exceeding sales targets, nurturing client relationships, and deep expertise in the SaaS sector.
Key Responsibilities:
- Develop and execute high-impact sales strategies to surpass targets in the B2B SaaS sector.
- Identify and cultivate new business opportunities through strategic networking and leveraging industry connections.
- Build and maintain strong relationships with enterprise-level clients, understanding their needs and delivering tailored SaaS solutions.
- Collaborate with the marketing team to create targeted campaigns and compelling collateral for enterprise clients.
- Conduct product demonstrations and presentations to key stakeholders, highlighting the value proposition of our SaaS products.
- Manage contract negotiations and guide prospects through the sales process from initial contact to deal closure.
- Stay informed about industry trends, competitors, and market conditions to seize opportunities and mitigate risks.
Requirements
- Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.
- 5+ years of successful B2B SaaS Enterprise Sales experience, consistently exceeding sales targets.
- Deep understanding of the SaaS industry, including trends, technologies, and customer pain points.
- Excellent communication, negotiation, and presentation skills.
- Ability to foster and maintain relationships with enterprise-level clients.
- Strong analytical skills to translate client needs into effective SaaS solutions.
- Capacity to work independently and collaboratively in a team environment.
- Willingness to travel for client engagement and industry events.
Benefits
- Medical Coverage: Comprehensive healthcare coverage for you and your family.
- Fast-Paced and Dynamic Work Environment: Opportunity to thrive in an innovative, agile workplace with real impact.
- Learning and Upskilling: Access to professional development resources, including training and workshops.
- Collaborative Workplace: Join a team that values open communication, knowledge sharing, and mutual respect.
About Us
Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!
What you will do
We’re looking for efficient Youtube Channel Managers who will help to take vision forward. The vision being to be the first ones in the market to bring exclusive and authentic content related to state-level exams.
So, you need to be someone ready to take up the responsibility of handling the overalls of multiple YouTube Channels across multiple states. As part of that, we’ll need you to: -
- Own the entire YouTube strategy and its implementation on multiple channels. Come up with effective growth strategies for sustained growth
- Manage the creators, content, and overall production of the videos that’ll go on the channel.
- Lead 4-6 people teams with a good mix of creative and technical skills
- Make data driven decisions and carry out regular data analysis
You should apply if you
- Bring your A-Game: Is analytically strong with an understanding of content and domain knowledge. Candidates who can innovate in limited budgets will be preferred!
- Know the yard: Should have worked on brand or content strategy in the digital domain. An experience of 2-3 years is required. Having significant Youtube Experience is ideal.
- Are stacked with the necessary skills: Mid level data analysis skills, the skill to to manage a team of 4-6 people, and some basic excel will do the job.
Being a Part of the Clan!
At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!
It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️
Are you a go-getter with the chops to nail what you do? Then this is the place for you.
Laravel
PHP
Javascript
React.js
Angular (2+)About us
hiringplug™ is an AI Marketplace of specialist Recruiters that enables companies to acquire top talent, faster. The company offers an Award winning RaaS™ Marketplace: Recruitment as a Service Marketplace™ The company is at an interesting expansion stage and looking for exceptional talent to be a part of their growth story. | www.hiringplug.com
About the role
As a core team member in our growing startup, we're looking for an exceptionally hard working candidate who is full of ideas, accountable and has self-learning abilities and make a significant contribution to our growth journey.
Requirement:
The candidate must have at least 2 years and ideally up to 7 years of experience in an IT Product company / Startup. Must have expertise in
Back-end development using Laravel, MySQL / PGSQL
Front-end development using React.js, Javascript, HTML / CSS
- RESTful API development & integration of 3rd party services (like payment gateways, Email marketing tools, SMS/ Whatsapp, etc.)
- High quality coding which can be replicated and used to scale.
- Document the code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular, and database level
- Prompt to troubleshoot and fix bugs and use of GIT
Good to have / skills:
- Prior Product based Startup experience is highly preferred.
- Passionate about building products and features and building a product from scratch with thrust on DevOps, Web security, TLS/SSL, web sockets, etc.
- Have a good understanding of setting up & managing cloud servers like AWS, Google cloud, etc.
- Manage Key-value based databases like Redis
- Deploy source code by way of encryption and setting up Docker on cloud servers.
- Working on 3rd party managed services for Queue
- Experience / knowledge of Microservices, Laravel Lumen
Additional Information
- Immediate / Early joiners preferred.
- This is a Work from Office / Hybrid role.
- Office is in Green Park, New Delhi 110016 (5 min walk from Metro station)
- We are a Small crack team and building a World class product
- BYOD - Bring your own device (Laptop)
- Candidate must be willing to work in a high exposure - high accountability Startup environment and grow significantly with the company.
Get to know us
- https://www.instagram.com/hiringplug
- https://www.facebook.com/hiringplugofficial
- https://twitter.com/hiringplug
- https://blog.hiringplug.com
- www.hiringplug.com
- “Top HR & Work Tech Startup” – by People Matters both in 2019 & 2020
- “10 Best HR Tech startups 2019” – by Silicon India in Oct 2019
- “Best resourcing software 2019” – by HR Association of India in Jan 2019
Talk to you soon!
Amazon Web Services (AWS)About The Company -
OYO Hotels & Homes is the world’s third largest and fastest-growing chain of leased and franchised hotels, homes & spaces managing over 1 million exclusive rooms across 800 cities and 80 countries. OYO was founded on the mission that everyone deserves a quality living and working space and we are very passionate about this mission. Technology and Innovation plays a critical role in this mission and therefore today we employ World Class engineers, product managers and designers across core markets & geographies. If you are looking for a high pace environment, itching to create a large impact through technology impacting 100s of millions of customers across the globe, we love to hear from you.
Key Responsibilities:
- Conducting application(Web & Mobile) and infrastructure penetration testing assessments.
- Deploy, improve and utilize SAST/DAST/SCA and other cybersecurity solutions to detect & prevent security vulnerabilities.
- Work closely with the business, product and Development/engineering teams to provide input and guidance on developing secure products and help teams adopt shift-security-to-left practices.
- Work closely with the DevOps team to secure the cloud environment.
- Developing and maintaining cybersecurity process activities including security requirements engineering, threat modelling, code reviews and cyber risk assessment.
- Improve and automate cybersecurity processes within the CI/CD pipelines.
- Continuously review and identify security improvement opportunities in existing products, processes, services and workflows to ensure the people, products and technology in the organization are protected against current and future cybersecurity threats.
- Deliver awareness sessions on Secure Development to engineering/development teams
- Drive continuous improvement activities to define, measure, visualize and improve key cyber security metrics related to Application Security.
- Preparing and launching social engineering campaigns;
Key Skills:
- Expertise in application(Web & Mobile) and infrastructure penetration testing.
- Strong experience with Azure or AWS cloud environments and its security controls.
- Experience with microservices architectures & distributed Platforms
- Strong experience with using Agile software development and securing CI/CD pipeline.
- Coding Experience in Scripting & programming languages (such as Terraform, Java, Python, Ruby, etc.)
- Knowledge of how modern web & mobile apps are designed, developed and deployed across different platforms;
- Knowledge of common exploitation techniques and mitigations.
- Experience in implementing and managing a vulnerability management program (process and technology).
- Experience and knowledge of implementing a DevSecOps ecosystem and strong understanding of Dynamic and Static Application Security Testing (DAST & SAST).
- Understanding of the main cybersecurity tools (SIEM, IPS, XDR, etc.).
- Strong understanding of OWASP, PTES and other penetration testing methodologies.
- Understanding of global security frameworks and standards like NIST, ISO 27001, GDPR, PCI etc.
- Strong knowledge in preparing and launching social engineering campaigns.
- Ability to program or script in your preferred language
- Good understanding of network and OS principles
- Strong written and spoken English skills and ability to write high-quality reports
- An Information Security qualification e.g CSSLP, CEH, OSCP, or similar certification
Cultural Traits common to all OYO Leaders -
● Dealing with Ambiguity and Adaptability – we are a large, but fast-growing company today with not enough existing process or rules of engagements; and environment changes rapidly due to new businesses, geographies and strategic partnerships etc. You need to be able to create organization out of chaos, operate in an environment with minimal structure and adapt to change quickly while maintaining high velocity
● Ownership – anything between you and your job is also your job
● Bias for Action – speed matters a lot, so does quality. Ideal leader will be pragmatic, action-oriented and know the right balance between competing priorities
● Hunger to change the world – you need to be ambitious and willing to do more. If you believe you have already achieved your best and primarily looking to impart that vast knowledge, we aren’t the right place for you
Job Locations: We have a Pan India presence with Tech centers based out of Gurugram, Bangalore & Hyderabad. However currently we are working from our home.
Amazon Web Services (AWS)- 5+ years of software development experience in Java 8+ and Microservices.
- Experience in developing micro services. Experience in developing High Cohesion & Loosely Coupled Micro Services.
- Experienced in skills of requirement, analysis, design, develop, Java, springboot, microservices, rest api, AWS, lambda, EC2, Jenkins, design pattern, spring security, splunk, auth, docker, SOLID
- Hands on experience on Microservices Architecture.
- Should have excellent acumen in Data Structures, algorithms, problem-solving and Logical/Analytical skills. Thorough understanding of OOPS concepts, Design principles and implementation of different type of Design patterns.
- Experience with Multithreading, Concurrent Package and Concurrent APIs
- Basic understanding of Java Memory Management (JMM) including garbage collections concepts.
- Experience in RDBMS or NO SQL databases and writing SQL queries (Joins, group by, aggregate functions, etc.)
- Hands-on experience with Message Broker like Kafka/Rabbitmq or other. Hands-on experience in creating RESTful webservices and consuming web services. Hands-on experience with spring Cloud/Spring Boot.
- Hands-on experience with any of the logging frameworks (SLF4J/LogBack/Log4j)
- Experience of writing Junit test cases using Mockito / Powermock frameworks. Should have practical experience with Maven/Gradle and knowledge of version control systems like Git/SVN etc.
- Hands on experience on Cloud deployment/development like AWS/Azure/GCP.
- Good communication skills and ability to work with global teams to define and deliver on projects. Sound understanding/experience in software development process, test-driven development.
Benefits of Working Here:
- Gender Neutral /Diversified Culture
- 51 Leaves annually
- Insurance covered for family
- Incentives, Bonus
- Permanent WFH Option
- Generous parental leave and new parent transition program
- Flexible work arrangements
NodeJS (Node.js)React.js
Java
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon