
Client Servicing
at A leading Digital Marketing organization in Hyderabad
Manage client relationship to ensure client delight
Educate the client on the workflow and processes and manage client expectations
Interact and lead production team to ensure effective execution of project deliverables
Allocate proper briefs to team members, lead & guide the team for effective planning &
execution.
To monitor and ensure team performance by developing and propagating client service
focused KPIs / Success Metrics across the team and ensure that it is consistently achieved
To be responsible for client retention and growth by adhering to the quality and timelines of
annual maintenance contracts
To support management in developing, benchmarking and deploying client service
strategies focused towards client retention and delight
To handle everyday coordination with clients, and service them timely with the help of
delivery team
Researching on the brand to get information on brand essence, competition, past consumer
connects programs etc.
To ensure immediate response to client issues as per severity and priority
Work on building proposals, service agreements for new client acquisition

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About HighLevel
Company Overview: Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a dynamic B2B SaaS Platform dedicated to serving Marketing Agencies. Our mission is to become the ultimate solution for marketing agencies, providing them with the cutting-edge tools needed to excel in their work. HighLevel empowers agencies to efficiently serve their clients by offering a comprehensive suite of industry-leading solutions. Our diverse clientele includes digital marketing agencies, advertising agencies, SEO agencies, call centers, sales agencies, and freelancers, spanning various niches such as real estate, dental & medical, local businesses, e-commerce, professional services, and field services.
Our robust platform encompasses a wide range of product areas, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, among others. HighLevel currently serves over 20,000 agencies and 220,000 small to medium-sized businesses, with a globally distributed team of over 300 professionals operating remotely across 15 nations.
We're looking for an Associate People Operations - Technology to support our fast-growing teams in India. This role would be a key pillar of the People Operations Team, who assists employees and managers with their People support needs- someone who is passionate about finding ways to best support our employee base. As a People Operations Specialist, you will collaborate with people business partners, and business leaders to design processes and control, diagnoses process failures, and automates processes, to help the organization grow and ensure the best experience for our employees. Next to your generalist duties, you will be a subject matter expert in one or more of the employee lifecycle programs.
Key Responsibilities:
- Ensure the successful execution of critical people operations processes, including onboarding, reference checks, and offboarding, crucial aspects of the employee lifecycle.
- Take complete ownership of employee documentation, encompassing contracts, amendments, and all other items relevant to the employee lifecycle.
- Be accountable for maintaining accurate data, including employee records and information changes such as promotions, terminations, and transfers.
- Manage the monthly employee payroll in collaboration with the payroll subject matter expert.
- Provide ad-hoc administrative support to other HR functions as necessary, aligned with business requirements.
- Organize quarterly co-locations, team gatherings, offsite planning and execution, travel arrangements, and seasonal merchandise.
- Coordinate with finance and external vendors for purchase orders, e-way bills, delivery challans, comparative statements, invoice submissions, and payment follow-ups.
- Support the people partner team in addressing employee grievances and requests.
Requirements:
- 3-7 years of experience in a generalist role, preferably within a growth-stage tech company.
- Comprehensive understanding of the entire employee lifecycle, with the ability to recommend process-oriented and operational solutions for enhancing the employee experience.
- Adaptability and willingness to work in a fast-paced, changing environment.
- Ability to multitask and quickly learn processes for more efficient and effective results.
- Excellent verbal and written communication skills, capable of effective communication across various levels within the company.
- Strong problem-solving and organizational skills, managing multiple priorities in a dynamic and occasionally ambiguous environment.
- Excellent interpersonal skills, establishing robust relationships across all levels and functions.
- Tech-savvy, with experience in HRMS/other HR tools preferred.
- Proficient in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.


Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.
Engineering at Innovaccer
With every line of code, we accelerate our customers' success, turning complex challenges into innovative solutions. Collaboratively, we transform each data point we gather into valuable insights for our customers. Join us and be part of a team that's turning dreams of better healthcare into reality, one line of code at a time. Together, we’re shaping the future and making a meaningful impact on the world.
About the Role
We at Innovaccer are looking Software Development Engineer-II (Fullstack) to build the most amazing product experience. You’ll get to work with other engineers to build delightful feature experiences to
understand and solve our customer’s pain points
A Day in the Life
● Building efficient and reusable applications and abstraction
● Identify and communicate best practices.
● Participate in the project life-cycle from pitch/prototyping through definition and design to build, integration, and delivery
● Analyse and improve the performance, scalability, stability, and security of the product
● Improve engineering standards, tooling, and processes
What You Need
● 2-5 years of experience with a start-up mentality and a high willingness to learn
● Expertise in Python/NodeJS
● Experience working in Web Development Frameworks (Express/Django or Flask)
● Experience working in teams of 3-10 people.
● Knowledge of Relational Databases
Nice to have
● Experience working in FE (JS + React)
● Experience in Cloud (AWS)
● Experience in Terraform
We offer competitive benefits to set you up for success in and outside of the work
.
Here’s What We Offer
● Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days.
● Parental Leave: Experience one of the industry's best parental leave policies to spend time with your
new addition.
● Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just
take a break? We've got you covered.
● Health Insurance: We offer health benefits and insurance to you and your family for medically related
expenses related to illness, disease, or injury.
● Pet-Friendly Office*: Spend more time with your treasured friends, even when you're away from
home. Bring your furry friends with you to the office and let your colleagues become their friends, too.
*Noida office only
● Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche
facility that puts your child's well-being first. *India offices
Where and how we work
Our Noida office is situated in a posh space, equipped with various amenities to support our work environment. Here, we follow a five-day work schedule, allowing us to efficiently carry out our tasks and
collaborate effectively within our team. Innovaccer is an equal opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.
Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing
employment with us. We do not guarantee job spots or engage in any financial transactions related to
employment. If you encounter any posts or requests asking for payment or personal information, we strongly
advise you to report them immediately to our HR department at px@innova. Additionally, please
exercise caution and verify the authenticity of any requests before disclosing personal and confidential
information, including bank account details
.
About Innovaccer
Innovaccer Inc. is the data platform that accelerates innovation. The Innovaccer platform unifies patient data
across systems and care settings and empowers healthcare organizations with scalable, modern applications
that improve clinical, financial, operational, and experiential outcomes. Innovaccer’s EHR-agnostic solutions
have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery
transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life
sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people
and generate over $1.5 billion in cumulative cost savings. The Innovaccer platform is the #1 rated
Best-in-KLAS data and analytics platform by KLAS, and the #1 rated population health technology platform by
Black Book. For more information, please visit innovaccer.com.
Check us out on YouTube, Glassdoor, LinkedIn, and innovaccer.com
Position Overview
We are seeking an experienced Lead Generation (GenSales as we call) Specialist to lead and scale our GenSales team targeting the USA market. Based at our Chennai office, you will be responsible for managing a team that drives qualified leads for our US market expansion. You'll work with a pre-identified pool of ICP-aligned prospect accounts, with team members managing portfolios of assigned accounts. These accounts come with pre-identified contacts and roles who are likely to find value in Xerago's services.
Key Responsibilities
Team Leadership & Development
- Work with existing GenSales Team Lead and team members to generate quality leads for US market Direct Sales team
- Coach team members on effective use of outreach cadences
- Ensure team maintains high-quality, consistent outreach across email, phone, and LinkedIn channels
- Monitor and optimize team performance through established lead and lag measures
Pipeline Management
- Drive the "Prospect to Qualified" stage of Xerago's sales process
- Ensure consistent pipeline growth through systematic outreach to ICP (Ideal Customer Profile) accounts
- Maintain a disciplined outreach cadence across multiple channels
- Coordinate with Marketing, Direct Sales, and Partnerships teams to optimize lead flow
- Achieve team targets of 4 meetings per week per team member
- Coordinate with Sales and Solutions teams for smooth lead handoffs
Process Optimization
- Maintain and Improve the structured outreach cadence
- Monitor and optimize the team's daily activity metrics,
- Email outreach
- Follow-up calls
- LinkedIn messages
- New contact initiatives
- Track and improve reach rates and meeting conversion metrics
- Ensure proper CRM usage and data hygiene
Required Qualifications
- 7+ years of B2B lead generation experience, with at least 3 years in a management role
- Proven track record of building and scaling successful lead generation teams
- Experience in technology or consulting services sales
- Strong understanding of multi-channel outreach strategies (email, phone, LinkedIn)
- Expertise in CRM systems and sales operations
- Excellent communication and coaching abilities
- Track record of achieving team performance metrics
Key Performance Metrics (Per Team Member)
1. Daily Targets (Lead Measure):
o 4 reaches per day
o 20 reaches per week (5 working days)
2. Weekly Targets (Lag Measure):
o 4 qualified meetings per week
o Conversion rate: 25% (reaches to meetings)
Must Have Experience - Please apply only if you meet these criteria:
· Minimum 7 years of proven experience managing lead generation teams targeting the US B2B market
· Demonstrable track record of achieving assigned metrics in US market lead generation:
· Experience managing teams of 5+ lead generation specialists
· History of successful collaboration with US-based sales teams
· Proven expertise in US B2B sales engagement practices and business culture
· Track record of implementing and optimizing multi-channel outreach campaigns (email, phone, LinkedIn) for US market
· Experience with US business hours and time zone management
Work Location
· Preferred Location: Chennai Office, India
· Role involves managing US market outreach from our Chennai headquarters
· Team will operate during US-aligned business hours as needed
Note: Applications without demonstrated US market success metrics will not be considered.


At Verto, we’re passionate about helping businesses in Africa reach the world. What first started life as a FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Africa.
We believe that where you do business shouldn’t determine how successful you are, or your ability to scale. Millions of companies a day have to juggle long settlement periods, high transaction fees and issues accessing liquidity in order to trade with African businesses. We’re on a mission to change this by creating equal access to easy payment and liquidity solutions that are already a given in developed markets.
We’re not alone in realising the opportunity and need to solve for emerging markets. We’re backed by world-class investors including Y-Combinator, Quona and MEVP, power payments for some of the most disruptive start-ups in the world and have a list of accolades from leading publications including being voted ‘Fintech Start Up of the Year’ at Fintech Awards London 2022.
Each year we process billions of dollars of payments and provide companies with solutions which help them to save money, automate processes and grow, but we’re only just getting started.
We are looking for a strong Full-Stack Developer to join our team. This person will be involved in active development assignments. You are expected to have between 2 and 6 years of professional experience in any object-oriented languages and have executed considerable work in nodeJS along with any of the modern web application building libraries such as Angular along with at least a working knowledge of developing scalable distributed cloud applications on AWS or any other cloud.
We’re looking for someone who is not only a good Full-Stack developer but also aware of modern trends in distributed software application development. You’re smart enough to work at top companies, but you’re picky about finding the right role (this is more than just a job, right?). You’re experienced, but you also like to learn new things. And you want to work with smart people and have fun building something great.
In this role you will:
- Design RESTful APIs
- Work with other team members to develop and test highly scalable web applications and services as part of a suite of products in the Data governance domain working with petabyte-scale data
- Design and create services and system architecture for your projects, and contribute and provide feedback to other team members
- Use AWS to set up geographically agnostic systems in the cloud.
- Exercise your strong skills & working knowledge of MySQL and relational databases
- Prototype and develop new ideas and participate in all parts of the lifecycle from research to release
- Work within a small team owning deliverables for our web APIs and front end.
- Use development tools such as AWS Codebuild, git, npm, Visual Studio Code, Serverless framework, Swagger Specs, Angular, Flutter, AWS Lambda, MongoDB, MySQL, Redis, SQS, Kafka etc.
- Design and develop dockerized applications that will be deployed flexibly either on the cloud or on-premises depending on business requirements
You’ll have:
- 3+ years of professional development experience using any object-oriented language
- Have developed and delivered at least one application using nodeJs
- Experience with modern web application building libraries such as Angular, Polymer, React
- Solid OOP and software design knowledge – you should know how to create software that’s extensible, reusable and meets desired architectural objectives
- Excellent understanding of HTTP and REST standards
- Experience with relational as well as MySQL databases
- Good experience writing unit and acceptance tests
- Proven experience in developing highly scalable distributed cloud applications on a cloud system, preferably AWS
- You’re a great communicator and are capable of not just doing the work, but teaching others and explaining the “why” behind complicated technical decisions.
- You aren’t afraid to roll up your sleeves: This role will evolve, and we’ll want you to evolve with it!
About us
We believe in a world full of digital products; UX is the differentiator. Our mission is to help businesses leverage the power of design to succeed and deliver a great user experience. Our name is a result of our service philosophy - create meaningful digital Products for the users by following a user-centric Process while servicing our clients with a Professional team and mindset. ProCreator is an award-winning design agency comprised of multi-disciplinary design experts delivering user experience, interface design, branding & product development solutions across digital touch-points. We are creators on a mission to make the digital world a beautiful place to see, use, feel and experience. By translating our ideas into engaging, innovative, and user-centered experiences, we empower our clients to leverage the power of design to deliver compelling user experiences to their customers exceeding their experience & expectations.
Job Description
- Planning concepts by studying relevant information and materials.
- Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.
- Preparing finished art by operating necessary equipment and software.
- Contributing to team efforts by accomplishing tasks as needed.
- Communicating with clients about layout and design.
- Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Illustrator, Photoshop.
- Reviewing final layouts and suggesting improvements when necessary.
Requirements
- Have a Bachelor's Degree or equivalent.
- Have less/no experience at all? Don’t worry. A kick-ass portfolio will work as well.
- Ability to conceptualize, ideate, sketch and digitize the artwork.
- Should be sensitive to visual design details like colours, character design, composition and fine attention to details.
- Possession of creative flair, versatility, conceptual/visual ability and originality.
- Critical thinking and creative idea generation skills.
- Ability to interact, communicate and present ideas.
- Experience using Photoshop, Illustrator and other relevant design tools is a must.
- Someone who is keen and eager to learn by practice put forth ideas and loves the design as much as we do.
- 3D knowledge is not mandatory but can earn you brownie points.


Familiarity with Agile development methodologies.
• Areas of expertise: Go, Electron, NodeJs.
• Developer in Linux and Windows environments
• Proficient in software development tools such as IDEs, debuggers, profilers, source control systems.
• Strong in coding languages (e.g. C, C++, Go, Java) and frameworks (e.g. NodeJs, Electron, Git)
Preferred Qualifications
The ideal candidate will possess the following experience:
• Good subject matter expertise with Kubernetes, Docker and other container orchestration tool.
• Practical experience developing, testing and operating a service in a hybrid cloud.
• Outstanding coding/scripting skills, preferably in Go.
• Experience with Linux/Unix
• Experience in Jenkins and CI/CD environment
• Strong oral and written communication skills


Drona Infotech is one of the best Mobile App Development Company in Noida. Looking for a reliable mobile app development. Look no further than Drona Infotech. We offer customized solutions to help your business thrive in the digital world.
Ensure accurate preparation and timely filing of GST tax returns
Consolidate data to prepare Monthly reports using MS Office tools and other Cloud Utility Tools
Strategizing and meeting with clients to resolve tax, compliance issues and minimize tax liability
Responsible for robust Email query resolution, Maintaining meetings schedule
Follow up with resources to ensure timely delivery and closure of the process
Ensuring client’s compliance and reducing their tax obligations
Consolidate, classify and compile a database to ensure smooth functioning
SKILLS REQUIRED
Fair Knowledge on topics of Income Tax, GST, Provisions of TDS & Filing of Returns Process
Analytical mind capable of interpreting data and written information
Ability to solve complex and varied problems
Ability to assimilate complicated information into a self-explanatory summary for clients
Good communication skills with an ability to work on stringent timelines
Good understanding of accounting concepts and conventions
Sound knowledge of MS-Office and other related tools

Technical:
- Expertise in WordPress customization, development and knowledge of plugins and API integration Should be well versed in WordPress.
- Must have knowledge to create their own theme and able to do customization in existing/premium theme.
- Must have experience of plugin customization and also aware about a new plugin development.
- Must have the Knowledge of existing WordPress’s functions, hooks, plugins.
- Experience in WordPress is mandatory, other Open Sources/frameworks experience would be considered as an added advantage.
- WordPress integration directly from PSD/AI/Sketch would be considered as an added advantage.
- Must have knowledge of basic php and MYSQL concepts.
Non-Technical:
- Interpersonal skills
- Good communication
- Decision making
- Good Team player
- Good Listener
Roles & Responsibilities:
- Designing and implementing new features and functionality
- Establishing and guiding the website’s architecture
- Ensuring high-performance and availability, and managing all technical aspects of the CMS
- Helping to formulate an effective, responsive design and turning it into a working theme and plugin.

Technical Skills:
Minimum 2 to 10 years of Experience in Software Development.
Hands on experience in
Back End Development - Node/ Nest JS, Postgre Sql, Micro services,
Kafka, Netflix OSS stack, AWS
Front End Development - Mobile & web technologies, ReactJS and
ionic
Desirable – Healthcare/ AI project experience, TCP/IP and UDP
experience etc.,

