Client Servicing

Job Description

• Independently own one or more multiple modules, which includes: requirement analysis, design, development, maintenance & support
• Write extensive, efficient code to address complex modules and that handles interaction between multiple components.
• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
• Produce architecture with clean interfaces, that are efficient and scalable
• Participate and contribute to architectural discussions
• Perform design and code reviews
• Perform technical feasibility and trade off studies & guides others to perform these studies
• Solve production issues. Investigate and provide solutions to minimize the business impact due to outage
• Continuously improve performance metrics of modules you own.
• Collaborate effectively across teams to solve problems, execute and deliver results

Requirements

• 2+ years of relevant industry experience in MERN stack
• A deep understanding of JavaScript
• Experience working with SQL and NoSQL databases
• Experience with Unit and Integration tests
• Experience with CI/CD
• Experience with MathJax/Latex
• Experience with large scale video streaming

Qualification / Education and other Requirements:

• Education- Any Undergraduate (BBA,B.Tech, B,A) etc.

• Excellent verbal and written communication.

• Good Interpersonal skills, numerical and analytical ability.

• Decision making skills.

• Language required: English & Hindi (mandatory),

Kannada/Tamil/Marathi/Telugu (optional)

• Proficient in MS-Office (Excel, Word).

• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM). •

Comfortable with working 6 days a week and the week off will be on weekday.

Role and Responsibility – Sales Executive

• Identifies business opportunities by identifying prospects.

• Sells products by establishing contact and developing relationships with prospects recommending

solutions.

• Outbound calling on data collected through lead generation activities / secondary data

sources. • Daily follow-ups on older leads and work on new leads.

• Maintains quality service by establishing and enforcing organization standards. • Must be

energetic, well-spoken, and eager to close sales deals and generate revenue for the

organization.

About Training- Training will be provided for initial few days for an employee to understand end to

end process.

Felicity literally means "happiness". Stress, anxiety, and other discomforts are part of mental health beyond diagnosable psychiatric illnesses. Mental health is a priority at every stage of life, from childhood to adulthood. ‘Therapy’, the word itself means a solution to all problems. We at Felicity serve happiness and relief as an all-time meal to you by providing online accessible and affordable top-quality therapy sessions. We have a team of 80+ Counseling Therapists aiming to improve mental health and illness. We strive to achieve endless happiness and satisfaction for everyone. As a part of our mission to make the world a happier place, we aim to spread awareness and offer the right therapy at the right time to improve people's well-being.

In 2019, Pratika & Vaibhav founded Felicity with a vision to build a better world. Pratika is an XLRI, Jamshedpur alumnus with a career spanning over 12 years in the HR and business domains. Vaibhav is an SPA, Delhi, and IMT alumnus. A former Deloitte professional, he has specialized in valuations, mergers, and acquisitions, as well as buy and sell advisory services. These sibling pairs are serial entrepreneurs who aim to make a mental health and wellness ecosystem that can be a one-stop solution for all mental health needs!

http://www.felicity.care" target="_blank">www.felicity.care

https://www.felicity.care/mental-health-community/about-the-company" target="_blank">https://www.felicity.care/mental-health-community/about-the-company

https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health" target="_blank">https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health

Responsibilities:

• Stay up to date with the Felicity therapy plans information, process, and other FAQs typically asked by customers.

• Connect with potential customers, gain an understanding of their needs, and convince them to enroll in a therapy plan.

• Assess the background of all the counselors and recommend the most suitable counselor to each customer if they need assistance choosing one.

• Gather customer information on call and update it on the CRM.

• Maintain meaningful relationships with existing customers to ensure that they are retained.

• Identify and nurture high-quality leads (people who are likely to buy).

• Ensure timely follow-ups with all potential customers to close the sale.

Requirements:

• Graduate from a recognized college or university and an experience of at least 1 year in the relevant field.

• The ability to speak regional Indian languages & having experience with CRM software will be an advantage.

• Exceptional verbal, oral & written communication skills.

• Willingness to learn, a positive outlook & result-orientedness.

• An in-depth understanding of sales principles, strategies, and tactics.

• Empathetic & patient to handle customers in a more efficient manner.

WHY FELICITY? –

We are a fast-paced, seed-funded organization with more than 100 employees. We're a fun bunch of hustlers who are passionate about making the world happier. We all act like founders - that is how much ownership everyone takes! Pizza Lunches, Charades Saturdays & Distressed Denim are di rigueur. If you relate to the company's mission and want to be a part of it, here is your chance, to make the world happier, one life at a time.

SENIOR FULL STACK C# / .NET CORE DEVELOPER

WITH RELATIONAL DB EXPERTISE

PLEASE READ THIS JOB DESCRIPTION CAREFULLY. THIS POSITION REQUIRES A STAR SOFTWARE ENGINEER WITH AMBITION AND A DIVERSE RANGE OF TALENTS.

This is a SENIOR requiring a seasoned, driven developer with:

(1) >= 5 years coding experience

(2) Deep expertise in C# / .NET CORE;

(3) Extensive relational database knowledge;

(4) Drive, ambition, and business savvy to be a key member of a small team making critical strategic software development decisions;

(5) Drive and enthusiasm to code with aggressive feature development timelines;

(6) Ability, after COVID, to work in-office in Mumbai.

In this role, you will take over ownership of the .NET CORE back-end of a digital marketplace app. For the first two major projects, you will be:

(a) Designing and implementing an extensive database refactor to enable the creation of unlimited storefronts; and,

(b) Designing and implementing a financial transaction module.

We are looking for someone who can hit the ground running, spearheading these projects and more, drawing on experience with prior projects to confidently chart the path forward.

We are not looking for someone who will need to learn relational databases and financial transaction APIs on the job.

Qualifications:

• At least 3 years of work experience.
• Deep exposure to complex enterprise application development & maintenance.
• Excellent understanding of design patterns & principles.
• Best-practice oriented: Expert at optimizing and documenting best practices for software development and unit testing, and then ensuring that team members follow these practices.
• SQL DB expertise (architecture design, development, deployment, management, etc.)
• Ability to work as an individual contributor and as a collaborative team member.
• Enthusiastic to learn new technologies.

Preferred Qualifications:

• Understanding of UI technologies HTML, CSS
• Automated financial transaction experience (e.g. credit card, wire transfer, etc.)

Location: Delhi NCR/ Noida/Gurgaon.

We at Fabzen Technologies are looking for a knowledgeable and experienced individual to fulfil the role of Spring boot developer.

Requirements:

• Bachelor’s degree in Computer Science, Software Engineering or related field.
• Professional experience on a software development team as a developer.
• Strong software documentation skills.
• Ability to comprehend and implement detailed project specifications as well as the ability to adapt to various technologies.
• Strong problem-solving skills.
• Understanding of Software Development Life Cycle.
• High attention to detail.
• Excellent troubleshooting and communication skills.
• Able to work well in a team setting.

The candidate must be proficient at:

• Socket programming
• Async await and promises
• Databases such as mongo, MySQL
• Passport JS for Google and Facebook integration
• Working on APIs with authentication and authorization
• Building frontend for mobile applications
• MVC architecture

Responsibilities:

• Work closely with the development team to deliver code as required for the applications and their updates.
• Ensure the design and development of the application fulfil our requirements and achieve desired objectives.
• Ensure company standards are followed; Project schedules and issues are effectively managed, and the same is effectively communicated.
• Ensure documentation, knowledge sharing, and training in new software.
• Create technical specifications and test plans.
• Monitor the functioning of the application and provide suggestions and support to maintain the same.

Experience in a game development company or in developing gaming applications would be an added advantage.

Key Skills

• In depth knowledge of Node.js
• Knowledge of integration with front-end JavaScript libraries and frameworks like react js
• Should be experienced with Micro-services.
• Knowledge of both SQL and NoSQL databases such as MySQL, Oracle, MongoDB
• Working experience of Git preferably bitbucket.
• Good knowledge of CI/CD preferably using bitbucket pipelines and Jenkins.
• Working knowledge of agile methodologies and techniques