Client Servicing
Client Servicing
Agency job
via Sapwood Ventures
1 - 4 yrs
₹3L - ₹4L / yr
Hyderabad
Skills
Client Servicing
Customer Success
Digital Marketing
Responsible for managing a portfolio of Clients
Manage client relationship to ensure client delight
Educate the client on the workflow and processes and manage client expectations
Interact and lead production team to ensure effective execution of project deliverables
Allocate proper briefs to team members, lead & guide the team for effective planning &
execution.
To monitor and ensure team performance by developing and propagating client service
focused KPIs / Success Metrics across the team and ensure that it is consistently achieved
To be responsible for client retention and growth by adhering to the quality and timelines of
annual maintenance contracts
To support management in developing, benchmarking and deploying client service
strategies focused towards client retention and delight
To handle everyday coordination with clients, and service them timely with the help of
delivery team
Researching on the brand to get information on brand essence, competition, past consumer
connects programs etc.
To ensure immediate response to client issues as per severity and priority
Work on building proposals, service agreements for new client acquisition
Manage client relationship to ensure client delight
Educate the client on the workflow and processes and manage client expectations
Interact and lead production team to ensure effective execution of project deliverables
Allocate proper briefs to team members, lead & guide the team for effective planning &
execution.
To monitor and ensure team performance by developing and propagating client service
focused KPIs / Success Metrics across the team and ensure that it is consistently achieved
To be responsible for client retention and growth by adhering to the quality and timelines of
annual maintenance contracts
To support management in developing, benchmarking and deploying client service
strategies focused towards client retention and delight
To handle everyday coordination with clients, and service them timely with the help of
delivery team
Researching on the brand to get information on brand essence, competition, past consumer
connects programs etc.
To ensure immediate response to client issues as per severity and priority
Work on building proposals, service agreements for new client acquisition
Read more
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Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
About A leading Digital Marketing organization in Hyderabad
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Job Title: Project Manager - Product Operations
Job Location: Chennai
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experience in project management and the ability to lead projects across various
teams. We are looking for a creative and dedicated individual who will fit with our
collaborative culture. You will be working closely across teams to ensure that all
project requirements, deadlines, and schedules are on track.
Primary Responsibilities
● Become a subject matter expert on experience with customer
segmentation, profiling, merchandising and targeting
● Produce high-level product requirements, iterate with design and
engineering teams.
● Engage and coordinate across teams to maintain product and strategy
alignment.•
● Manage the roadmap, prioritize product opportunities, refine feature ideas and
maintain existing features to drive business goals.
● Communicate project status, key issues and decisions, coordinate meetings
through the project lifecycle with appropriate business units and stakeholders
● Ensure delivery happen on time
● Focus on continual improvement and innovation through retrospective
Desired Skills & Qualification
● 6 to 8 years Project Management experience
● 1+ years of work experience in digital marketing / brand marketing
/ performance marketing in a consumer-centric business
● PMP certified
● A proven track record of working with engineers, and various stakeholders
to coordinate,plan, execute, and track product releases end to end.
● Experience managing data projects and online web applications
● Proven ability to manage multiple initiatives at the same time
● Excellent written and verbal communication skills
● Strong problem solving skills and willingness to think outside the box and roll
up one’s sleeves to get the job done
● Familiarity with agile software development methodologies.
● Proven ability to create clear, detailed, concise documentation -
Business Requirement, stories,
● Status reports, roadmaps, charts, etc. (please include samples)
● Proficient with one or more PM and Roadmap tools such as MS Project,
Jira, ProdPad, as well as MS Excel, Visio, PowerPoint and Word
● Experience and interest in media, publishing, and / or a related industry is a
plus
● Knowledge of UAT and QA/QC processes is an added advantage
● Strong understanding of technologies (Python, JS, Java, Cloud services, etc.) is
a plus
● Bachelor’s degree in business or information technology preferred.
About Condé Nast
CONDÉ NAST GLOBAL
Condé Nast is a global media house with over a century of distinguished publishing
history. With a portfolio of iconic brands like Vogue, GQ, Vanity Fair, The New Yorker
and Bon Appétit, we at Condé Nast aim to tell powerful, compelling stories of
communities, culture and the contemporary world. Our operations are headquartered
in New York and London, with colleagues and collaborators in 32 markets across the
world, including France, Germany, India, China, Japan, Spain, Italy, Russia, Mexico, and
Latin America.
Condé Nast has been raising the industry standards and setting records for excellence
in the publishing space. Today, our brands reach over 1 billion people in print, online,
video, and social media.
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV, and
social platforms - in other words, a staggering amount of user data. Condé Nast made
the right move to invest heavily in understanding this data and formed a whole new
Data team entirely dedicated to data processing, engineering, analytics, and
visualization. This team helps drive engagement, fuel process innovation, further
content enrichment, and increase market revenue. The Data team aimed to create a
company culture where data was the common language and facilitate an environment
where insights shared in real-time could improve performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London.
The team at Condé Nast Chennai works extensively with data to amplify its brands'
digital capabilities and boost online revenue. We are broadly divided into four groups,
Data Intelligence, Data Engineering, Data Science, and Operations (including Product
and Marketing Ops, Client Services) along with Data Strategy and monetization. The
teams-built capabilities and products to create data-driven solutions for better
audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create
diverse forms of self-expression. At Condé Nast, we encourage the imaginative and
celebrate the extraordinary. We are a media company for the future, with a remarkable
past. We are Condé Nast, and It Starts Here.
Job Location: Chennai
Condé Nast is looking for a Project Manager - Product Operations who has proven
experience in project management and the ability to lead projects across various
teams. We are looking for a creative and dedicated individual who will fit with our
collaborative culture. You will be working closely across teams to ensure that all
project requirements, deadlines, and schedules are on track.
Primary Responsibilities
● Become a subject matter expert on experience with customer
segmentation, profiling, merchandising and targeting
● Produce high-level product requirements, iterate with design and
engineering teams.
● Engage and coordinate across teams to maintain product and strategy
alignment.•
● Manage the roadmap, prioritize product opportunities, refine feature ideas and
maintain existing features to drive business goals.
● Communicate project status, key issues and decisions, coordinate meetings
through the project lifecycle with appropriate business units and stakeholders
● Ensure delivery happen on time
● Focus on continual improvement and innovation through retrospective
Desired Skills & Qualification
● 6 to 8 years Project Management experience
● 1+ years of work experience in digital marketing / brand marketing
/ performance marketing in a consumer-centric business
● PMP certified
● A proven track record of working with engineers, and various stakeholders
to coordinate,plan, execute, and track product releases end to end.
● Experience managing data projects and online web applications
● Proven ability to manage multiple initiatives at the same time
● Excellent written and verbal communication skills
● Strong problem solving skills and willingness to think outside the box and roll
up one’s sleeves to get the job done
● Familiarity with agile software development methodologies.
● Proven ability to create clear, detailed, concise documentation -
Business Requirement, stories,
● Status reports, roadmaps, charts, etc. (please include samples)
● Proficient with one or more PM and Roadmap tools such as MS Project,
Jira, ProdPad, as well as MS Excel, Visio, PowerPoint and Word
● Experience and interest in media, publishing, and / or a related industry is a
plus
● Knowledge of UAT and QA/QC processes is an added advantage
● Strong understanding of technologies (Python, JS, Java, Cloud services, etc.) is
a plus
● Bachelor’s degree in business or information technology preferred.
About Condé Nast
CONDÉ NAST GLOBAL
Condé Nast is a global media house with over a century of distinguished publishing
history. With a portfolio of iconic brands like Vogue, GQ, Vanity Fair, The New Yorker
and Bon Appétit, we at Condé Nast aim to tell powerful, compelling stories of
communities, culture and the contemporary world. Our operations are headquartered
in New York and London, with colleagues and collaborators in 32 markets across the
world, including France, Germany, India, China, Japan, Spain, Italy, Russia, Mexico, and
Latin America.
Condé Nast has been raising the industry standards and setting records for excellence
in the publishing space. Today, our brands reach over 1 billion people in print, online,
video, and social media.
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV, and
social platforms - in other words, a staggering amount of user data. Condé Nast made
the right move to invest heavily in understanding this data and formed a whole new
Data team entirely dedicated to data processing, engineering, analytics, and
visualization. This team helps drive engagement, fuel process innovation, further
content enrichment, and increase market revenue. The Data team aimed to create a
company culture where data was the common language and facilitate an environment
where insights shared in real-time could improve performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London.
The team at Condé Nast Chennai works extensively with data to amplify its brands'
digital capabilities and boost online revenue. We are broadly divided into four groups,
Data Intelligence, Data Engineering, Data Science, and Operations (including Product
and Marketing Ops, Client Services) along with Data Strategy and monetization. The
teams-built capabilities and products to create data-driven solutions for better
audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create
diverse forms of self-expression. At Condé Nast, we encourage the imaginative and
celebrate the extraordinary. We are a media company for the future, with a remarkable
past. We are Condé Nast, and It Starts Here.
Read more
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regular contact with both
- Ensure that communication flows effectively
- Negotiate with clients and agency staff about the details of campaigns
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Execute and report
- Make pitches, along with the team, with the aim of securing new business for the
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- Work with the team to devise a campaign that meets the client's brief and budget
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Keep up to date with newer trends and best practices
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- Stay up to date with all relevant things in the marketing, advertising and media space
Read more
Gurugram
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₹4L - ₹7L / yr
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Client Success Executive JD:
About The Company:
Do Your Thng is a branded content marketplace that helps brands multiply their social and digital media performance through unique content creation with the help of content creators and influencers across genres.
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- Plan for pitches to new/existing clients
- Build a strategy for the team so everyone has work and responsibilities
- Distribute work amongst team members
Liaison with different teams
- Meet and liaise with clients to discuss and identify their promotional requirements
- Liaise with, and act as the link between, the client and the team by maintaining
regular contact with both
- Ensure that communication flows effectively
- Negotiate with clients and agency staff about the details of campaigns
- Handle budgets, manage campaign costs and invoice clients
- Monitor the effectiveness of campaigns
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Execute and report
- Make pitches, along with the team, with the aim of securing new business for the
company
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- Present creative work to clients for approval or modification
- Work with the team to devise a campaign that meets the client's brief and budget
- Present the campaign ideas and budget to the client
- Work with the key stakeholders for formulation of marketing strategies
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B2BTesters is a fast growing startup with a team of 120+ people providing Testing As A Service (TAAS) to funded startups such as zeelearn, 73 Strings , BIZONGO, Classplus and many more. Within one year of operations, we have acquired 30+ blue chip startups and crossed 100 colleagues.
With us you will have the exposure to a wide variety of industries and be in the cutting edge of latest happenings and technologies in the startup world and the testing world.
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Work with clients in support of new business opportunities, client service, and internal team communication
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• Utilize product solutions and marketing teams to refine service offerings.
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skill:
Strong Written and verbal communication
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Read more
Bengaluru (Bangalore), Navi Mumbai, Mumbai
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- Monitoring & tracking the performance of the current agencies on a regular basis, rating them and working on the gaps/shortcomings of it.
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- Capability to work independently and collaborate with cross-functional teams.
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- Supply Acquisition experience in startups like Dunzo, Urban Company, Pepper Content, etc preferred.
To Apply: https://bit.ly/SupplyAcquisition">https://bit.ly/SupplyAcquisition
About Us:
https://pushstart.in/">Pushstart started as a small FB group of entrepreneurs helping each other with their startup ideas 3 years back and has evolved into India’s most active and trusted community that caters to the needs of 25,000+ entrepreneurs across India.
Pushstart runs a network of 30+ niche communities via which entrepreneurs discuss their professional problems, exchange trusted business contacts, and help each other to GROW their Business together.
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Read more
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₹2L - ₹3L / yr
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Client Management
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Customer Success
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- Work on market research to determine market requirements for existing and future prospects/clients.
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- Meet clients on a regular basis to understand their business and requirement.
- Make sure that the client receives all the material as per the committed timelines. Marketing ideas for general & Social Media Platforms.
- Manage the workflow and come up with solutions to execute jobs as per deadlines.
- Being proactive in suggesting new ideas to clients.
- Reports and Presentations would be needed on a monthly basis.
- Create presentations for a new client pitch or big promotions.
Read more
Bengaluru (Bangalore)
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₹2L - ₹14L / yr
Account Management
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+3 more
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Read more
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2 - 5 yrs
₹4L - ₹10L / yr
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Revenue growth
Client Servicing
Hospitality
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+2 more
About the role:
This is THE most exciting emerging vertical in our company and has massive potential for scaling across geographies. In this vertical, we are bringing about ubiquitous digital penetration of the experiential layer segment and equipping them with tech solutions for real time inventory, rate update and multi-channel distribution. In addition, we are also building out the world’s first branded network of experiential stays. The individual will be responsible for complete P&L management of select set of exclusive properties that will be assigned to him/her. The aim would be to ensure that the targets are not just achieved, rather outperformed. (S)he must be comfortable with data and numbers. 90% of the decisions are taken based on data.
We are looking for a highly energetic Account manager who is capable of completely owning the relationship between the company and our host partners as well as achieving the revenue / occupancy / customer experience targets for each property (through a combination of OTA optimization, reputation management, dynamic pricing, offline liaisons and more)
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• Ideate sales promotions with marketing teams, manage website pricing via benchmarking
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• Ensure the revenue, occupancy and customer experience target is hit for each property through OTA optimization, dynamic pricing, offer management, reputation management, offline liaisons etc.
• Negotiating re-contracting of each existing property and drive host tech adoption
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• Proficiency in English; knowledge of additional languages is an advantage.
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• Ability to present, persuade and communicate effectively – oral and written.
• Demonstrable ability to handle crises.
• Deep knowledge of OTA extranets, thorough understanding of functioning of channel managers and online travel industry will be given significant weightage
Read more
Yamunanagar
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Client Servicing
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Type accurately, prepare and maintain accounting documents and records
Prepare bank deposits, general ledger postings and statements
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Research, track and restore accounting or documentation problems and discrepancies
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Function in accordance with established standards, procedures and applicable laws
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Proven accounting experience, preferably as an Accounts receivable clerk or Accounts payable clerk
Familiarity with bookkeeping and basic accounting procedures
Competency in MS Office, databases and accounting software
Hands-on experience with spreadsheets and financial reports
Accuracy and attention to detail
Aptitude for numbers
Ability to perform filing and record keeping tasks
Data entry and word processing skills
Well organized
High school degree
Associate’s degree or relevant certification is a plus
Read more
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Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort