Senior Associate - Due Diligence

What's the opportunity?

We are looking for a Lead Application Support professional with excellent communication skills to join Sriggle, a company that develops SaaS-based software solutions for the travel industry.

Requirements

What will I be doing?

• Maintain customer relationships and satisfaction by providing exceptional service and ensuring we deliver value through our services.
• Serve as primary escalation contact for high priority support cases, including overall triage management.
• Ensure the adherence to SLAs, and Key Metrics according to Organization expectations and objectives.
• Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.
• Hire and train support team to provide effective customer communications.
• Be proud of what you work on, obsess about the quality of the work you produce.

What skills do I need?

• 7+ years of experience in supporting web based enterprise applications.
• A technology centric background.
• Previous advanced support experience with data driven, web based applications.
• Proficient in database systems SQL and operating systems like windows workstation, Server OS. Knowledge on APIs and Integration would be plus.
• Strong logical, analytical and problem solving skills.
• Excellent communication skills in English.
• Can work in a fast paced, ever changing, startup environment.

Desired Experience

• Created and maintained comprehensive documentation, including detailed troubleshooting guides, operational runbooks and knowledge base articles.
• Conduct in-depth root cause analysis for recurring incidents, translating technical findings into actionable solutions
• Working experience of supporting applications in the SaaS/Travel domain

BUSINESS DEVELOPMENT JD￾Experience: 3yrs- 5yrs

Education: MBA+B Pharma

Skills: Excellent communication skills 2)- Should be from Pharma/Life sciences industry. 3)- Minimu

m of 2-3 years’ experience in BD 4)-Should have some kind of International Exposure 5)- Should have 

managed RFI and RFP's.

Description:

New Business Development Manager, technology products, Americas, Europe, Africa, and Rest of the 

World. As a Technology products Business Development Manager reporting to regional sales leads, y

ou will have the unique opportunity to manage and develop a practice with a high-performing team of 

experienced business professionals and entrepreneurs.

You will play a key role in shaping the company's future and have an impact on the market by introd

ucing new clients to Freyr.

Responsibilities include full-cycle sales, including target identification, securing and managing client 

meetings, listening and understanding client needs, addressing client concerns/objections, defining o

pportunities, proposing solutions, negotiating, obtaining SOWs, and closing the deal.

Job Description: 

• Engage with the new business development team and regional leadership team to understand 

areas of focus and growth 

• Identify, evaluate and prioritize prospective customer segments 

• Identify and communicate new opportunities beyond what is already chartered 

• Develop, prioritize and execute customer outreach programs, including cold outreach, email 

marketing, and social media outreach 

• Identifying and cultivating business opportunities, responding to customer requirements, and 

helping craft insightful, high-quality solutions to solve complex business challenges. 

• Designing and implementing account strategies and coordinating with internal teams to deliv

er sustainable and profitable growth for new clients and existing key accounts.

• Driving the execution of strategic account plans and coordinating internal teams to achieve re

venue growth and profitability targets. 

• Managing assigned accounts to generate both incremental and repeatable annual business

• Initiate and manage RFI and RFP process and negotiate terms for all account programs and p

rojects 

• Collaborating with Executives and SMEs to maximize account coverage 

• Maintaining a knowledgeable understanding of changing regulatory guidelines and mandates 

affecting the industry community 

• Collaborating with team members to win deals through effective team-selling (contribution or 

lead role based on the type of opportunity) - Activities include meeting preparation, meeting f

ollow-ups, proposal development, and closing activities. 

Requirements: 

• Working experience within the Life Science Industry for at least 2-3 years and have worked for 

a consultancy firm/CRO/Service provider. 

• Understanding the pharma life cycle, product life cycle, and where software complements the 

process at different levels.

• Understanding of the software industry and market access strategies. 

• Excellent networking skills with a proven track record in winning new clients and keeping your 

relationships with them alive. 

• Demonstrated track record of success working with senior-level management in a fast-paced 

growth environment is essential 

• Strong written and verbal English skills, quality-oriented proposal writing, and proposal manag

ement experience 

• Ambitious, driven, and self-motivated personality adaptable to a fast-paced high volume, and 

high-velocity sales organization 

• Healthy competitive nature and jump at the chance to pursue new business opportunities

. 

• Ability to translate complex topics into simple terms and lay them out for various stakeholder

s. 

• Effective communication/presentation skills can get your message across clearly, but you are 

also a good conversationalist and a great listener. 

• Strong interpersonal skills and cultural awareness, and with the ability to manage, influence, a

nd collaborate with staff and colleagues at all levels

Technical  Lead Recruitment Solutions

We are looking for a passionate Team Lead with 8+ years of experience to tackle some of the most meaningful problems in the recruitment space. You'll be at the forefront of building AI agents to transform recruitment workflows, designing next-generation candidate experiences, and revolutionizing how enterprises manage their hiring processes.

As Team Lead, you'll guide development efforts toward successful project delivery while providing technical coaching and mentorship to your team. Your leadership will be crucial in maintaining high standards of software quality and identifying areas for growth and improvement within your team.

Your code will have millions of eyeballs from 200 countries right from Azerbaijan to Australia and closer to home, you will help hire from Jhumritalaiya to Jammu.

Key Responsibilities

* Guide team development efforts towards successful project delivery

* Provide technical leadership to teammates through coaching and mentorship

* Maintain high standards of software quality within the team by establishing good practices and habits

* Identify and encourage areas for growth and improvement within the team

* Collaborate with other software developers, business analysts, and software architects to plan, design, develop, test, and maintain web and desktop-based business applications

* Assist in the collection and documentation of user requirements, development of user stories, estimates, and work plans

* Design and implement scalable architecture to support data-intensive applications

* Oversee the deployment of applications to cloud providers like AWS or GCP

Requirements

* 8+ years of experience developing software on a Java/J2EE and relational database stack

* Proven experience in leading technical teams and mentoring junior developers

* Strong expertise in designing scalable architecture to support data-intensive applications

* Mastery of technologies including Spring, Hibernate, SQL, and REST to design microservices-based architecture

* Experience in setting up and deploying applications to cloud providers like AWS or GCP

* Ability to harness AI as an engineering assistant to improve productivity and code quality

Good to have

* Experience with frontend development - JavaScript frameworks like Backbone/Angular

* Data science experience - fetching data from multiple sources, modeling, and extracting information with familiarity in tooling, processing, and deployment (MongoDB, Hadoop, Mahout, Neo4j, etc.)

* Information security experience - OWASP Security principles and implementation

Our Tech Stack

Java, Spring, Hibernate, MySQL - RDS, MongoDB, Apache Solr, Spring Cloud, S3 - Angular 2, Backbone JS, Azure OpenAI. Our applications are hosted on AWS and GCP.

What We Value

* Great attitude to ask questions, learn, and suggest process improvements

* Meticulous attention to detail and ability to identify edge cases

* Equal importance to planning, coding, code reviews, documentation, and testing

* High motivation with fresh ideas and perspectives to help us move toward our goals faster

* Strong team player who enjoys mentoring juniors and getting mentored by seniors

* Commitment to release cycles and deadlines

* Open-minded approach to considering AI as a helpful engineering assistant that can enhance team capabilities

Join us in building the future of recruitment technology! Apply today to make a significant impact in how companies worldwide hire talent.

• Design and driving learning strategy and charter for company, inline with business priorities.
• Provide a responsive, effective and efficient centralized- Learning and Development (L&D) function within the newly established Centre of Excellence (CoE) providing a range of Learning and Development services across functions.
• Foster a culture of continuous-learning through various interventions, and providing access to curated, relevant content to the team.
• The incumbent will aggregate and support the delivery of the L&D strategy and the development of the L&D offerings across company
• Design and execute learning journeys for specific cohorts such as high potentials, leadership, any identified critical roles/functions
• Ownership of associated metrics and data for learning & development, and talent processes
• Working in close collaboration with internal and external stakeholders to deliver the learning needs of company.
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