CEO

Data Integration Developer Role

Responsibilities:

§ As a Data Integration Developer/Sr Developer, be hands-on ETL/ELT data pipelines, Snowflake DWH, CI/CD deployment Pipelines and data-readiness(data quality) design, development, implementation and address code or data issues.

§ Experience in designing and implementing modern data pipelines for a variety of data sets which includes internal/external data sources, complex relationships, various data formats and high-volume.

§ Experience and understanding of ETL Job performance techniques, Exception handling,

Query performance tuning/optimizations and data loads meeting the runtime/schedule time SLAs both batch and real-time data uses cases.

§ Demonstrated ability to rationalize problems and use judgment and innovation to define clear and concise solutions.

§ Demonstrate strong collaborative experience across regions (APAC,EMEA and NA) to come up with design standards, High level design solutions document, cross training and resource onboarding activities.

§ Good understanding of SDLC process, Governance clearance, Peer Code reviews, Unit Test Results, Code deployments, Code Security Scanning, Confluence Jira/Kanban stories.

§ Strong attention to detail during root cause analysis, SQL query debugging and defect issue resolution by working with multiple business/IT stakeholders.

Educational Qualifications:

BTech in Computer Science or other technical course of study required.

Experience:

§ A minimum of 4-10 years of experience into data integration/orchestration services, service architecture and providing data driven solutions for client requirements

§ Experience on Microsoft Azure cloud and Snowflake SQL, database query/performance tuning.

§ Experience with Qlik Replicate and Compose tools(Change Data Capture) tools is considered a plus

§ Strong Data warehousing Concepts, ETL tools such as Talend Cloud Data Integration tool is must

§ Exposure to the financial domain knowledge is considered a plus.

§ Cloud Managed Services such as source control code Github, MS Azure/Devops is considered a plus.

§ Prior experience with State Street and Charles River Development ( CRD) considered a plus.

§ Experience in tools such as Visio, PowerPoint, Excel.

§ Exposure to Third party data providers such as Bloomberg, Reuters, MSCI and other Rating agencies is a plus.

§ Strong SQL knowledge and debugging skills is a must.

We are looking for an experienced and creative Freelance Product Designer to join our team!  As the Freelance designer, you will be responsible for delivering the optimal user experience  across our product portfolio spanning web and mobile apps. This is a high visibility role and  has a large contribution to the overall success of the product and customer satisfaction. The  

role requires deep collaboration with the product, technology, marketing and sales teams.  This role might include some people management responsibilities. 

• Craft every detail of new and existing product features, from understanding  the customer pain point to defining wireframes, high definition prototypes and finally working with the technology team to taking it live. 
• Partner closely with our Product, Marketing and Technology teams to understand what users need, want, and love about the product. Use the data to plan and define the optimal user experience. 
• Create design systems that help with a common design language across the  entire product portfolio in a distributed team. 
• Aid product marketing in telling the product stories in the best way possible  to help users in product adoption and onboarding. 
• Build and implement processes for user testing. Take a data driven approach to decision making. 

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do  not match all of it. We are open to promising candidates who are passionate about their  work and are team players. 

• 4+ years of experience as a UI/UX Designer, preferably for a B2B or consumer SaaS product. 
• Track record of building products from scratch and taking complete  ownership of design output. 
• Take pride in whatever work you do. Feel a sense of pride in building things  that are clearly valued by the customer. Aim for pixel perfection. 
• Believes deeply in data driven decision making and experimentation.  Understand that what is right is way more important than who is right. 
• Excellent interpersonal and communication skills to thrive in a multidisciplinary team. 
• Passionate about building great products that the person can be proud of.
• ‍Preferred Qualifications: Bachelor in Design / Master in Design from Tier 1 colleges 

You will closely work with technology, design, sales and customer care teams. You'll report  to head of product development. 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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• Building and maintaining relationships with customers
• Achieving sales targets
• Regular follow-ups and getting feedbacks from the customers

Job Purpose 

We are looking for a one man/woman army kind of person, who is a self starter and takes any initiative to its logical conclusion. Loves to play with new ideas for digital marketing, and can wear multiple hats as required.

A passionate person who loves the freedom of trying out new things and at the same time loves to learn from others.

Key Areas of Responsibility

B2B marketing to generating leads, working with the product and development team to evolve the product to increase conversion at every step of the customer journey.

Desired Candidate Profile

Essential Skills 

Reliable, Accountable and Trustworthy.

Good in English (spoken and written).

Ability to quickly understand the market and product. Loves to do research and arrange the tasks based on achievable milestones.

Must have some prior experience in digital marketing.

Plz write in no more than 100 words (and no BS plz) why we should hire you while applying.

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

• 2+ years of experience participating in the delivery of technology services.
• A proven ability to learn new applications & innovate in technology
• Strong Experience in technologies like Redux, React
• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
• Exposure to Node, Angular desirable
• Experience in common third-party APIs (Google Maps, Google Charts, etc)
• Passion for best design and coding practices and a desire to develop new bold ideas
• Experience in integrating, designing and developing solutions is desirable
• Experience with CI/CD and TDD is desirable

Company : BPO

Position: voice process
Location: Kalyan Nagar HRBR layout _ Bangalore

Hindi and English Mandtaory 
Experience 6 months + 
Freshers 

Good at communication