Ai Specialist

Hiring: Customer Relationship Executive – Hyderabad

We are looking for a Customer Relationship Executive to manage customer interactions for our School Management Software at Assentcode Technologies.

Key Focus

• Strong communication skills (English + Telugu or English + Hindi)
• Ability to handle customer queries with clarity and confidence
• Good listening and problem-solving approach

Role Overview

• Handle customer enquiries via calls, messages, and emails
• Provide clear and accurate information about the product
• Follow up with customers to ensure issue resolution
• Maintain records of customer interactions and updates
• Coordinate with internal teams for quick support

Additional Expectations

• Maintain a professional and polite tone with customers
• Ability to manage multiple conversations and priorities
• Adapt to a fast-paced startup environment

Eligibility

• Fresher to 1 year experience
• Based in Hyderabad
• Immediate joiners preferred

Ideal Candidate

• Customer-focused with a positive attitude
• Good communication and interpersonal skills
• Responsible and consistent in follow-ups

Job descriptions 

Company : https://digitalcorsel.com/

Location :  1st Floor, BTM 1st Stage,, 9th B, C Ma, Outer Ring Rd, KEB Colony, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560029

Job Title: Performance Marketing Specialist (Google Ads, Meta Ads, Data Analytics, SEO)

Job Overview:

We are seeking a highly skilled and data-driven Performance Marketing Specialist with expertise in Google Ads, Meta Ads, and data analytics. This role will drive online marketing strategies to increase our brand’s reach, engagement, and conversion rates. The ideal candidate will have a strong analytical mindset, be proficient in optimizing ads for high ROI, and possess a deep understanding of SEO best practices to improve our organic visibility.

Responsibilities:

Paid Advertising Management:

Plan, execute, and optimize high-performing Google Ads and Meta Ads campaigns to drive targeted traffic and achieve business objectives.

Conduct ongoing keyword research, competitor analysis, and audience segmentation to maximize ad relevance and reduce cost per acquisition (CPA).

Perform A/B testing and experiment with ad creatives, formats, and bidding strategies to improve campaign performance.

SEO Optimization:

Collaborate with the content team to align SEO strategies with content marketing initiatives and ensure adherence to best practices.

Data Analytics and Reporting:

3+ Years of exp

Utilize Google Analytics, Google Tag Manager, and other analytics tools to track, measure, and analyze the performance of digital campaigns.

Prepare detailed reports and insights on campaign performance, website traffic, conversion rates, and other KPIs to inform decision-making and optimize ROI.

Identify trends, insights, and opportunities based on data analysis to guide future campaigns.

Cross-functional Collaboration:

Work closely with the marketing team to align campaigns with overall brand messaging and objectives.

Partner with content creators and designers to develop compelling ad copy, visuals, and landing pages that drive conversions.

Stay updated on industry trends, new ad formats, and emerging digital marketing strategies to keep campaigns innovative and competitive.

Requirements:

Bachelor’s degree in Marketing, Business, or a related field.

3+ years of experience in digital marketing with a focus on Google Ads, Meta Ads, and data analytics.

• Advanced proficiency in Google Analytics, Google Tag Manager, Google Ads, Facebook Business Manager, Meta ads and SEO tools (e.g., SEMrush, Ahrefs, Moz).

Positively engage with the public and motivate them to support INGOs by donating for a social cause.

Work with your Team Leader and Coach to achieve weekly quantity and quality fundraising targets.

Ensure you possess relevant collateral/resources to carry out your role Obtain and identify quality donors using methods outlined in Core Skills training.

Participate in training sessions as directed by your Team Leader or Coach. Actively share trained information and fundraising techniques with fellow team members

Clear, regular and timely communication with Team Leader and Coach Collegial relationships maintained with other team leaders and members.

Positive relationships built and maintained with shopping centre management/councils and local authority and regulatory rules adhered to.

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

About the Role

We are seeking a highly motivated, detail-oriented, and proactive individual to join our fast-paced leadership team as a CBO’s Office Associate. In this role, you will work closely with the Chief Business Officer, supporting day-to-day activities, assisting in strategy development, and ensuring smooth operations. You will also collaborate with cross-functional teams to contribute to business growth, operational efficiency, and strategic initiatives.

What will you do at Fynd?

• Support the CBO in managing daily priorities, schedules, and operational tasks effectively.
• Assist in the testing and evaluation of emerging business strategies and tools, ensuring alignment with market trends and best practices.
• Participate in research, development, and execution of strategic business scenarios to simulate real-world outcomes.
• Provide concise, actionable insights and feedback on business strategies, operational efficiencies, and potential areas for improvement.
• Collaborate closely with internal teams to identify challenges, implement solutions, and drive decision-making processes.
• Assist in preparing high-quality presentations, reports, and documentation for reviews and strategic discussions.
• Actively contribute to quality assurance for business processes, ensuring smooth workflows and adherence to deadlines.
• Maintain and update key documentation, including strategy roadmaps, progress trackers, and meeting notes.

Some Specific requirements

• Excellent written and verbal communication skills with the ability to articulate findings, updates, and recommendations effectively.
• Ability to work independently and collaboratively in a dynamic, high-performance environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• A problem-solving mindset with a creative and diverse approach to tackling challenges.
• Strong organizational skills with a commitment to high-quality work and the ability to prioritize tasks efficiently.
• A proactive attitude and the ability to manage tight deadlines and occasional extended hours when required.

Why Join Us?

• Work directly with the CBO and gain hands-on experience in strategic business operations and decision-making.
• Opportunity to influence key business strategies and contribute to innovation within a fast-paced, growing organization.
• Exposure to cutting-edge tools, processes, and business practices, fostering professional and personal growth.
• A dynamic work environment that values ideas, learning, and impact-driven performance.

Please Note:

• This is a full-time, on-site position (no WFH).
• A flexible work schedule is expected, including occasional extended hours based on business requirements.

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

Experience - 5- 12 years

Compensation - fixed pay + Variable pay (Revenue sharing)

No. of vacancies – 3 (Doha, UK, South Africa market)

Employment Type - Full-Time Consultant

. Candidates should have sales experience of any of the above market.

. Candidate should have sales experience in the IT services/Data industry, solution selling to BFSI /Banking Industry.

. Doha candidate should be able to speak Arabic. (Candidate already settled in Doha/Dubai will be preferred.)

. Candidates who have experience to work in UK and South Africa market should be willing to travel or ready to relocate after some time.

Job Highlights -

. S/He will be responsible for generating new revenue by prospecting and signing brand new clients, as well as growing business volume with them via expansion into new buying centers/divisions.

. S/He will manage multiple client relationships and be responsible for the end-to-end sales process and revenue cycle.

. Identify new opportunities and manage end-to-end sales pipeline and process with new prospects within specified industry vertical markets.

. Identify organizations/Lines of Business and their key decision makers in need for analytics services.

. Work hand-in-hand with sales leaders and consulting colleagues to articulate DPA’s differentiation, value proposition; and highlight business benefits and value.

. Formulate and drive demand generation campaigns to achieve business goals.

. Structure and negotiate contract and SOW (Statement of Work) commercial terms and conditions terms with prospective business partners.

. Actively contribute to DPA’s thought leadership and provide proactive input for developing next generational offerings and solutions in Analytics.

• Conducting market research to better comprehend prevailing consumer behaviors.
• Reviewing our former campaigns to ascertain areas of strength and weakness, which could inform subsequent outputs.
• Conceptualizing marketing campaigns that speak directly to the pain points of existing and prospective clientele.
• Creating well-written copy that is free from mistakes.
• Collaborating with graphic designers to improve the appearance layout of outputs.
• Maintaining a database of customers who have opted to receive our correspondence.
• Distributing emails through the use of automation software.
• Monitoring and reporting on the utility of each campaign.