Agro Expert

Job Description: Senior Community/Operation Manager

Company Description:

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.

Position Overview:

As the Senior Community Manager at Realsta, you will be the senior-most leader responsible for overseeing daily operations and ensuring a seamless tenant experience. Your role will be crucial in maintaining and enhancing the overall efficiency and effectiveness of our office spaces. You will manage administrative tasks, oversee operational activities, and handle tenant relations and facility management, ensuring everything runs smoothly and efficiently.

Responsibilities:

Operations Management:

Oversee the daily operations of coworking spaces, ensuring smooth and efficient functioning.

Coordinate property showings, tours, and inspections for prospective tenants.

Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.

Facilitate lease negotiations and follow up on lease renewals.

Track leasing inquiries and maintain a database of potential tenants.

Maintain communication with management, staff, and vendors for smooth operations.

Monitor budgets, forecasts, and implement checks to mitigate operational risks.

Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.

Implement and manage operational processes to enhance efficiency and tenant satisfaction.

Develop and oversee the execution of operational plans and strategies.

Tenant Relations and Customer Service:

Build and maintain strong relationships with tenants.

Address tenant inquiries, concerns, and complaints effectively.

Conduct regular meetings and feedback sessions to improve service delivery.

Support tenant onboarding and retention efforts throughout the lease term.

Act as a point of contact for operational needs and manage client relationships.

Fitout and Facility Management:

Collaborate with tenants and contractors for office fitouts.

Ensure compliance with building codes and tenant improvement guidelines.

Oversee construction, installation, and inspection of tenant improvements.

Schedule and oversee property maintenance, repairs, and service contracts.

Handle tenant requests promptly to maintain satisfaction and compliance with regulations.

Vendor and Pantry Management:

Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.

Obtain bids, negotiate contracts, and ensure timely delivery of services.

Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.

Ensure cleanliness and organization of pantry and office spaces after meetings and events.

Admin and Office Management:

Manage office supplies, equipment procurement, and vendor relations.

Organize and maintain leasing documentation and records.

Coordinate meetings, appointments, and events for internal and external stakeholders.

Handle correspondence via emails, calls, and letters.

Oversee facility management to ensure office spaces are clean and organized.

Manage the travel desk, petty cash, and promptly resolve administrative issues.

Responsibilities:

• Design and develop large scale web applications using Node.js; 
• Full-cycle projects and product development; 
• Focus on software development and build Restful API's; 
• Contribute to the overall software development life-cycle including requirements gathering, analysis, design, development, release/version control, testing, deployment, and support; 
• Be a part of an agile-based team 

Requirements:

• Exposure to ES6 knowledge of REST API Design and Development in Node.js. 
• Basic Knowledge of Web Socket.
• Strong Knowledge of Javascript, Good exposure to Redis, MongoDB.
• Should be having a basic understanding of HTML5, CSS3, Bootstrap4.

We Offer:

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy 
• Trending Technology Development
• Career Development Programs.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 65+.
• Good Project Incentives and Rewards.
• Explore Incredible India!Workation Programmes with Airfare, Hotelstay.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

• Interest in our tech stack (Java or Scala, SQL Databases, NoSQL, Microservices, and AWS)
• Strong computer science fundamentals with data structures, algorithms, various programming languages, distributed systems, etc. 
• Understanding of engineering best practices—you constantly seek to improve engineering standards, tooling and processes
• Ability to write “good code” - easily understandable, secure and testable! 
• Comfortable helping drive technical decisions within our Engineering team
• Experience building applications at scale

What Youll Do:

• Take ownership of customer issues reported and see problems through to resolution
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Prepare accurate and timely reports
• Follow the SLA for issues with respect to their severity.

What You ll Need:

• Bachelor s or higher degree in computer science, engineering, or related technical field
• Willing to work flexible and varying shift times including weekends and evenings
• 2 years of software development experience with java, javascript, python, or another scripting/programming languages
• Previous experience in a Technical Support environment is required
• Excellent written and verbal communication skills
• A passion for customers and problem-solving, desire to go deep and become familiar with the customer s technical and business environment
• Comfortable in a startup environment, we move quickly and wear many hats in a dynamic environment
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
• Familiarity with Zendesk, Jira, and Confluence is advantageous.

 Job Summary:

Responsibilities and Duties

Technical Skills:

A network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth.  We enable our clients to accelerate their Cloud Offering, and Capitalize on Cloud.  We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices.  We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.

You will be working on AI/IOT cloud and responsible for architecture and hands on coding. 
We need someone who can engage in conversations about technical architecture with internal teams and external customers. Write well designed, testable, efficient code by using the best software.

We are looking for a Senior full-stack preferred with a demonstrated track

record of developing and maintaining production services, innovative thinking, and technical

excellence. As a senior engineer, you will be responsible for the end-to-end ownership of

systems, from conception to launch and maintenance. You should have a solid understanding of

software development lifecycle and software design principles.

.

This person MUST have:

• BE Computer Science, MCA or equivalent
• Cloud app development experience
• Strong Django and ReactJS experience
• Advanced knowledge of Python and relational databases
• Understanding of APIs, pagination, searching, sorting 
• Experience with building, modifying and extending API endpoints (REST or

GraphQL) for data retrieval and persistence.

• Creating high performance UI etc.
• Experience with SQL and NOSQL databases

• Experience with the full software development life cycle, including requirements

collection, design, implementation, testing, and operational support.

• Experience with scrum or other agile software development methodology.
• Excellent verbal and written communication, teamwork, decision making and

influencing skills.

Experience:

• Min 3 year experience
• Startup experience is a must. 

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone. 
  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

• Be part of the CS Strategy & Operations team that strives to make a difference.
• Assimilate data and analytics to create daily, weekly, monthly and quarterly reports.
• Analyze reports to detect problems during data collection and help review data that has been collected.
• Monitor data to identify trends and anomalies that might showcase abnormal behavior.
• Interpret data, develop dashboards and reports.
• Generate and share routine/ ad-hoc reports as required.
• Work with team members to drive CS processes.
• Monitor, update, and drive implementation of MIS reports.

Our ideal candidate:

• Experience of 2-3 years in a high-transaction MIS environment.
• Knowledge of Google Sheets / Excel (vLookup, pivot table, charts, and adept in trend Metrics)
• Strong knowledge of Power BI, SQL, Data Studio
• Good written and verbal communication.
• Willingness to learn new things and is able to quickly deploy them.
• Is an empathetic team player.