
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals

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About Wissen Technology
Wissen Technology, established in 2015 and part of the Wissen Group (founded in 2000), is a specialized technology consulting company. We pride ourselves on delivering high-quality solutions for global organizations across Banking & Finance, Telecom, and Healthcare domains.
Here’s why Wissen Technology stands out:
Global Presence: Offices in US, India, UK, Australia, Mexico, and Canada.
Expert Team: Wissen Group comprises over 4000 highly skilled professionals worldwide, with Wissen Technology contributing 1400 of these experts. Our team includes graduates from prestigious institutions such as Wharton, MIT, IITs, IIMs, and NITs.
Recognitions: Great Place to Work® Certified.
Featured as a Top 20 AI/ML Vendor by CIO Insider (2020).
Impressive Growth: Achieved 400% revenue growth in 5 years without external funding.
Successful Projects: Delivered $650 million worth of projects to 20+ Fortune 500 companies.
For more details:
Website: www.wissen.com
Wissen Thought leadership : https://www.wissen.com/articles/
LinkedIn: Wissen Technology
We are seeking a highly skilled Azure Cloud professional to manage, design, and engineer scalable and secure cloud infrastructure on Microsoft Azure. The ideal candidate will have a strong background in cloud infrastructure, system administration and architecture design.
Responsibilities:
- Manage and maintain Azure resources including Virtual Machines, Virtual Networks, Storage Accounts, Azure AD, and Resource Groups.
- Monitor and optimize resource usage and performance.
- Implement and manage backup, disaster recovery, and high availability.
- Ensure security and compliance using Azure Security Center, Defender, and Azure Policies.
- Design scalable, resilient, and cost-effective cloud architectures aligned with business goals.
- Define and document Azure architecture standards, governance models, and best practices.
- Collaborate with stakeholders to translate business requirements into technical solutions.
- Plan and lead cloud migration strategies from on-premises or other cloud providers to Azure.
Required Skills & Qualifications:
- 5–10 years of experience with Microsoft Azure platform in admin, architect, or engineer roles.
- Strong understanding of networking, identity, security, and governance in Azure.
- Hands-on experience with Azure IaaS, PaaS, and hybrid cloud environments.
- Proficiency with PowerShell, Azure CLI, and scripting for automation.
- Experience in monitoring and performance tuning using Azure Monitor, Log Analytics.
- Familiarity with Azure Cost Management and optimization strategies.
Preferred Qualifications:
- Microsoft certifications such as:
- AZ-104: Microsoft Azure Administrator
- AZ-305: Azure Solutions Architect Expert
- AZ-400: Azure DevOps Engineer Expert
- Knowledge of compliance standards (ISO, HIPAA, etc.)
- Experience with hybrid infrastructure (on-prem + Azure)
- Familiarity with other cloud platforms (AWS, GCP) is a plus.
Job Title: CA – Indirect Taxation
Location: Noida, Sector 63
Experience: 1 to 4 years
Salary: ₹2 – ₹9 LPA
Company: Masters India IT Solutions Pvt. Ltd.
About the Company:
Masters India is a leading FinTech SaaS company and a GST Suvidha Provider (GSP) appointed by the GSTN. We are building intelligent automation solutions for taxation and compliance used by 1500+ enterprises.
Role Overview:
We are looking for a Qualified Chartered Accountant with 1–4 years of experience in Indirect Taxation, especially GST compliance, e-Invoicing, and e-Way Bill systems.
Key Responsibilities:
- Manage GST returns filing, reconciliation, and compliance for multiple clients
- Handle e-Invoicing and e-Way Bill related processes and queries
- Stay updated with changes in GST law and ensure timely implementation
- Assist with GST audits, assessments, and departmental notices
- Liaise with internal teams for client onboarding and system updates
Requirements:
- Qualified CA with 1–4 years of experience in Indirect Taxation
- Strong knowledge of GST laws and filing procedures
- Hands-on experience with e-Invoicing & e-Way Bill systems
- Proficient in Excel and tax compliance tools
- Good communication and analytical skills
Work Type: Work from Office
Location: Noida, Sector 63
Responsibilities:
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
Roles and Responsibilities:
- Create interest in Metapercept solutions through social media, mail outreach, LinkedIn, and other channels.
- Generate leads and appointments, contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Help drive revenue within targeted accounts.
- Meet annual growth targets.
- Provide ongoing opportunity forecasting.
- Promote a high level of customer satisfaction.
- Researching organizations to find new opportunities.
- Developing goals for business growth and ensuring they are met.
Required Abilities:
- Highly motivated and have a hunter mentality.
- Excellent listening, writing, and communication skills.
- Ability to flourish with minimum guidance, be proactive, and handle uncertainty.
- Opportunity to work in a fast-paced environment aimed at creating a very high impact
- Exposure to different business functions in a fintech organization, helping each function to become successful with your work
- Opportunity to work with a diverse team of smart and hardworking professionals from various backgrounds
- Amazing work culture with endless opportunities for personal and professional growth Independence to put your thoughts/ideas into the executable business projects
- Ability to directly implement solutions and see them in action; critical partner for all decision-making in the organization
- Interact with people from various backgrounds
- A mix of Statisticians, Consultants, Business and Programmers
- Flat organization structure with open and direct culture
- Merit-based fast-growth environment - Market-leading compensation and benefit
Responsibilities
- As a Fraud Investigator, you'll lead multiple complex fraud investigations simultaneously in your area of responsibility and you'll write clear and concise reports for investigation findings and report outcomes to Avail finance's management. In addition, you are going to make this a success by conducting audit activities (prepare, execute, report) and customer screening in line with our Internal Audit procedures and Due Diligence Program.
- Identify risk trends in your area and translate them into learning and solutions, sharing best practices and facilitating the risk owner and business manager to make decisions.
- Actively anticipate trends and requirements and provide support for Avail finance's global anti-fraud procedures and standards for fraud identification and management of investigations to be the benchmark.
- Act as a representative Interact and engage with senior stakeholders in the Area.
- Participate in, provide input, and lead initiatives for the FICS Knowledge Practice.
- Able to translate Area and Global risk trends into proactive actions.
- Document findings and conclusions in line with the prescribed tools and methods.
- Responsible for the entire documentation and reporting of fraud/audit/customer screening in line with Signify Internal Audit procedures and systems
- Conduct customer screenings as part of the Due Diligence Program.
- Conduct compliance audit activities and contribute to fraud prevention within Avail Finance. - Work experience in NBFCs / Fraud Analytics in Banks / Fintech / Lending organizations in India would be a big plus
About You :
- You put the Customer First by identifying risk trends in your area of expertise and translate these into learnings and solutions.
- You are Greater Together by collaborating across teams to build on our strengths and diversity and work towards our shared goal.
- You are a Game Changer by innovating. Together we set ourselves apart and continue to lead in the market.
- You have a Passion for Results by working smarter and faster to deliver excellence

Responsibilities:
- Developing and providing maintenance support for WordPress sites
- Migrating websites from other platforms to WordPress
- Integrating and setting up plugins like WPML, Yoast SEO, Elementor, WPBakery Page Builder Membership, etc.
- Optimizing page speed of WordPress sites
- Implementing SEO/CRO best practices in WordPress sites
- Transforming complex PSD layouts into pixel-perfect Responsive Wordpress websites.
- Creating responsive website designs
- Working under tight deadlines
- Handling multiple projects at the same time
- Producing high-quality work with a strong focus on detail
- Understands WP architecture and knows how to perform database and code optimization for WordPress
- Test, debug, analyze and fix application problems/issues.
Experience:
- Strong knowledge of WordPress Platform
- Expertise in HTML5, CSS3, JavaScript
- Proficiency in PHP/MYSQL and AJAX
- Minimum 2 years of experience in WordPress Development
- Understanding of W3C Web Standards/Semantics and Accessibility Guidelines
- Understanding of WordPress core functions and working concepts
Education:
Any Graduate in Any Specialization. Preferred Computer Science/IT Background.
To train them
To manage them
to do sales through team
To achieve sales target
To create distributors, dealers & stockists





