Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals
Subodh Popalwar
Software Engineer, Memorres
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What you need to have:- Master’s degree in Business Administration or similar field
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- Openness to work in Shifts
About ShareNest:
ShareNest exists to enrich lives by democratising second home ownership and making it enjoyable and bringing it within reach for most people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified legal structure, easy and equitable scheduling, and dedicated property management.
Founded by former Business Head of Nobroker, ShareNest has secured more than $1.2million in growth financing which will help build a base for the business and a dream team to take it towards new heights.
With the mission of solving the issues faced while investing in the second home space and now within reach with making unforgettable memories with your loved ones.
About this Opportunity :
- The ShareNest sales team provides best-in-class business to consumer sales experience in introducing the co-ownership model and bringing on new prospective buyers within specified markets.
- In this role, you will be responsible for sourcing new sales opportunities through inbound leads, pipeline follow-up and outbound outreach to drive revenue by acquiring new ShareNest owners. You- ll bring insight and energy to create lasting first impressions to prospects by providing them with a friendly and exceptional experience through a consultative sales approach while driving the value of the Pacaso model.
- The Sales Meastro is part of a market team that supports the top to middle funnel sales conversations and partnering with a field sales team to close prospective owners. The role requires a strong mindset, high-level work ethic, and a closer mentality.
- This is a unique opportunity to be a part of a seasoned team of successful leaders in the real estate and property tech space.
What You'll Do:
- Curate prospective buyers and move customers through the sales funnel and cycle
- Nurture potential prospects consistently through diligent follow-up
- Consistently meet/exceed sales targets set at a market, podded level
- Make over 80+ calls a day, 20+ presentations a week in a virtual environment
- Partner with Sales Manager (other name) counterpart to drive the prospect down funnel to close
- Prepare and provide accurate forecasts to management on a weekly basis
- Maintain and expand your database of prospects within your assigned market
- Run a sophisticated sales pipeline management for new outbounds and nurturing
- Understand and build a deep understanding of the assigned market
- Be mission driven, a cultural carrier and ability to work in a team environment
- Travel 10% of the time for team collaboration and market support
You- re great fit if you have:
- 3+ years of experience in new acquisitions sales
- Loyalty and to believe in the Mission and Vision of the Company.
- Proficient Communication skills and fluency in the English language.
- Track record of over-achieving sales targets
- Experience working with CRM systems
- You- re achievement driven, competitive, with high ethical values and professionalism
- Ability to prioritize and be organized with time management
- Ability to learn quickly and work effectively in a virtual environment.
- Strong written and verbal communicator with internal and external awareness.
- Willingness to work varied schedules based on market needs.
- BA or college degree preferred.
You- ll love working at ShareNest because of our ...
- Amazing purpose-driven team and culture.
- Being part of a growing professional team and contributor to make into a unicorn within 5 years.
- Competitive salary and stock options.
- Medical Insurance for the said team member.
- Paid maternity and paternity leave.
- Generous incentives for above average performance
- Company-sponsored meet-ups.
Responsible for establishing productive, professional relationships with key personnel of
customers.
Responsible for all operations, customer servicing and customer retention activities for
customers.
Responsible for driving business generation initiatives to achieve monthly, quarterly & yearly
targets.
Responsible for business tracking, analyzing and reporting business results at desired and
periodic intervals to reporting authority.
small, standalone ENT clinics in a large territory surrounding
the sales executive’s base location, and hence will involve
significant amount of travel and territory coverage
Achieving Focus implementation targets – both quantity and
value – month on month ( How – field presence- 4 times a
week, minimum of 4 sales calls per day, collecting data on
target market, competitive product usage (hearing aids),
types of procedures performed, product demonstrations,
proactive product evaluations )
Customer relationship management
Recommending and organizing marketing activities – demos,
conference participations, booth presence
Establishing long-term medical-scientific/strategic
relationships with Key Opinion Leaders(KOL’s) and with
related major medical associations and academic Centers of
Excellence (COE’s)
Timely reporting of weekly reports and trackers for focus
products
• You will explain the benefits of PagarBook desktop solution to customers
• Better and Easier accessibility, also available on mobile web
• Access to rich reports which gives you business knowledge, spend
• Unlimited free upgrades for a year
• Bulk update features
• Expense management
• The users can register on the desktop for a free trial for 7 days first
• Sales associate would convert the customer into a paid customer
Job role:
We are looking for a tech-savvy Business Analyst, Pre-Sales Representative with an ability to do hands-on Sales. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. You will be speaking to Who's Who of the fintech world.
It is an added advantage if you have experience in developing leads from marketing campaigns and meeting sales quotas. You will be responsible for the entire sales cycle from establishing customer contact until signing a deal. You will also ensure proper after-sales service.
Job Location: Indore | Full Time | Experience: 0 to 6 years | Salary ∝ Expertise | Rs.1.8L ~ Rs.3L | Freshers allowed
About the company:
Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand. KYC | Field Verification | Data Collection | eSign | Tier-2, 3 & 4
We want to make REACH across India (remotest places), as easy as ordering pizza, on-demand. Already serving 11000 pin codes (57% of India) | Website: www.anaxee.com
Important: https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand this goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8
Responsibilities:
- This is not another Sales job, it involves Concept Selling too.
- Find customers for Products & Services provided by the company
- Contact potential clients via phone, emails, and LinkedIn
- Identify client needs and suggest appropriate products/services
- Customize product solutions to increase customer satisfaction
- Build long-term trusting relationships with clients
- Proactively seek new business opportunities in the market
- Directly report to the CEO
- Stay up-to-date with new products/services and new pricing/payment plans
- Keep an eye on the competition.
Requirements:
- Proven work experience as a Business Development Representative, Sales Account Executive or similar role
- Hands-on experience with multiple sales techniques (eg: inbound, outbound, field sales)
- Track record of achieving sales quotas
- Experience with CRM software, Online tools for effective sales
- Understanding of sales performance metrics
- Excellent communication and negotiation skills, Good Email writing skills
- Ability to deliver engaging presentations
- Degree in Marketing, Business Administration or relevant field.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres