Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals
Shubham Vishwakarma
Full Stack Developer - Averlon
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- Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
- Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
- Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
- Complies with and helps to enforce design and coding standards, policies and procedures.
- Ensures documentation is well maintained.
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- Reports status, issues and risks to tech leads on a regular basis
- Improves skills in automation products by completing automation certification.
- Mentors junior developers and performs code reviews for quality control.
Qualifications
Bachelor degree in Engineering / Computer Science
Additional Information
- 5- 8 years of IT experience and having good understanding of programming concepts. Should be from a programming background on any coding language (.Net, Java).
- Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
- Understands development methodology and lifecycle
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- Self-motivated, team player, action and results oriented.
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🎥 Food Videographer – Pune
👩💻 Exp: 4–8 yrs | 🎓 Graduate | 🗓️ 6 Days Working
✨ Role Overview
- 🎬 Shoot & edit high-quality food, lifestyle & event content
- 📱 Create social-first videos (Reels, Shorts, LinkedIn)
- 🍽️ Capture food shots, pop-ups, BTS & brand stories
🛠️ Key Responsibilities
- 📷 Plan, shoot & edit engaging video content
- 💡 Ideate creative concepts with marketing team
- 🎞️ Add sound, color grading, text & effects
- 🎉 Cover events, collaborations & on-ground activities
- 🔧 Manage equipment, lighting & shoot logistics
- 🗂️ Maintain organized footage & backups
📌 Requirements
- 🧑💼 4–6 yrs in videography/editing (F&B/lifestyle preferred)
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Python
Machine Learning (ML)The role is with a Fintech Credit Card company based in Pune within the Decision Science team. (OneCard )
About
Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user.
The Engineering Challenge
“Re-imaging credit and payments from First Principles”
Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies.
Purpose of Role :
- Develop and implement the collection analytics and strategy function for the credit cards. Use analysis and customer insights to develop optimum strategy.
CANDIDATE PROFILE :
- Successful candidates will have in-depth knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques. They will be an adept communicator with good interpersonal skills to work with senior stake holders in India to grow revenue primarily through identifying / delivering / creating new, profitable analytics solutions.
We are looking for someone who:
- Proven track record in collection and risk analytics preferably in Indian BFSI industry. This is a must.
- Identify & deliver appropriate analytics solutions
- Experienced in Analytics team management
Essential Duties and Responsibilities :
- Responsible for delivering high quality analytical and value added services
- Responsible for automating insights and proactive actions on them to mitigate collection Risk.
- Work closely with the internal team members to deliver the solution
- Engage Business/Technical Consultants and delivery teams appropriately so that there is a shared understanding and agreement as to deliver proposed solution
- Use analysis and customer insights to develop value propositions for customers
- Maintain and enhance the suite of suitable analytics products.
- Actively seek to share knowledge within the team
- Share findings with peers from other teams and management where required
- Actively contribute to setting best practice processes.
Knowledge, Experience and Qualifications :
Knowledge :
- Good understanding of collection analytics preferably in Retail lending industry.
- Knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques and market trends
- Knowledge of different modelling frameworks like Linear Regression, Logistic Regression, Multiple Regression, LOGIT, PROBIT, time- series modelling, CHAID, CART etc.
- Knowledge of Machine learning & AI algorithms such as Gradient Boost, KNN, etc.
- Understanding of decisioning and portfolio management in banking and financial services would be added advantage
- Understanding of credit bureau would be an added advantage
Experience :
- 4 to 8 years of work experience in core analytics function of a large bank / consulting firm.
- Experience on working on Collection analytics is must
- Experience on handling large data volumes using data analysis tools and generating good data insights
- Demonstrated ability to communicate ideas and analysis results effectively both verbally and in writing to technical and non-technical audiences
- Excellent communication, presentation and writing skills Strong interpersonal skills
- Motivated to meet and exceed stretch targets
- Ability to make the right judgments in the face of complexity and uncertainty
- Excellent relationship and networking skills across our different business and geographies
Qualifications :
- Masters degree in Statistics, Mathematics, Economics, Business Management or Engineering from a reputed college
iOS App Development
Objective C
SwiftWe are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore+ GMV (sales) and are growing rapidly.
Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!
Profile Overview:
iOS Developer at TravClan is a key role which ensures delivering the best experience to our customers on iOS. The engineers in the iOS team will be part of the Mobile Team. The team has built highly rated Android and iOS app and is used by thousands of Travel Entrepreneurs in India. This role will involve immense learning of Travel Technology and Ecommerce concepts providing amazing growth opportunities while working with some of the best engineers in the industry. Some of the Product capabilities include Flight bookings, Holiday Bookings, Hotel Bookings, Visa, Wallet, SaaS Website Builder, Marketing Material Builder, News.
Growth Prospects:
- Annual CTC - ₹8 to 15 LPA
- ESOPs + promotions + aggressive growth prospects (read further) !
- Fast Appraisal - Despite Covid, we had appraisals in 6 months in Jan & July 2020
- Aggressive Hikes - In May'21 & Jan'22, Average Hike was 35% & 30% respectively
What’s on Offer:
- Work on Best Tech Stack - iOS and Swift, Android, Java, Python/Django, NodeJS, Flutter
- Learn from Best Mentors with Cumulative 50+ years of experience in Tech who previously worked in 4 unicorns.
- Fast Career Growth with fast appraisals and fast salary increase.
- Super passionate team with deep conviction which has stayed together during covid.
- Build world class tech products and leverage technology to drive growth globally!
- Very high ownership role in a fast paced environment.
- Great Culture -> No hierarchy / politics nonsense guaranteed!
Our founding team:
The founding & engineering team has worked in senior leadership roles at successful internet startups in India and Overseas
- Arun - Cofounder, leads Product & Growth Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore
- Chirag - Cofounder, leads Business Operations Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee
- Ashish - Cofounder, leads Technology Ex CTO Cars24, CTO FabFurnish, Gaadi, Ex-Entrepreneur
- Shrawan: VP Engineering, 20+ yrs Tech exp, Ex CTO Millenium Entertainment, One Kosmos
- Akshat: Director Engineering, 16+ yrs Tech exp, Ex Cars24, L&T, Samsung US, Motorola US.
- Rajesh:Director Engineering, 15+ yrs Tech exp, Ex Hike, Foodpanda
Company Profile:
- You read the detailed company profile here.
- To know more about us, have a look at a few videos on Youtube!
What do we value?
- We are a team of believers. At the same time, we are constantly learning and growing. We are on an audacious mission and a rock-solid belief we can get there.
- We dream big, yet we start small and start quickly. We are not deterred by the extra effort needed to relentlessly execute, iterate, execute to realize our dreams.
- We are a team of differentiated and ambitious individuals, united by a common goal. We are a single team, where every member is important.
- We believe flexibility in roles and freedom to execute ideas are the two foundation values for aggressive growth.
- We constantly protect and evolve our culture. As a super energetic and experienced team, we want to enjoy the time we spend together.
What we are looking for:
Desired Candidate Profile
- 6 months to 2 years of full time experience in developing iOS apps.
- Ethical, hardworking, and 'passionate about startups' mindset
- Is a self-starter, and loves working in a fast paced environment.
- Excellent structured problem-solving ability
- Has worked in an Agile environment and understands what building a MVP is like.
Must have technical skills
- Swift programming language (Control flows, Optionals, View Controllers etc).
- Good understanding of Interface Builder, Storyboards, Cocoa Pods and Git
- Good understanding of AutoLayouts and building responsive apps for multiple iOS devices
- Understanding of Commonly used data structures like Dictionaries etc.
- Understanding of CoreData and NS UserDefaults.
- Understanding of working with APIs using Alamofire, concepts like Pagination of Lists.
- Good knowledge of MVC for iOS, writing Modular code, creating reusable components.
- Working with Push Notifications on APNS.
- Apple developer account and certificates management
Good to have:
- Working with Firebase SDK namely Crashlytics, Remote Config, Analytics, CleverTap.
- Working with TestFlight or Firebase for Beta Testing.
- Working independently and closely with the Product team.
- Worked with Jenkins/CICD for iOS.
The Recruitment Process:
1. Aptitude Test: Every shortlisted candidate initially needs to appear for a one-hour aptitude test. The aptitude test consists of some basic math aptitude problems, descriptive questions, and some technical questions.
2. Personal Interviews: 2-3 in person/vritual interviews. Detailed discussions about the job profile, company, candidature & tech skills are discussed in these rounds.
3. Extending an offer: On successfully clearing the interview rounds, the job offer is extended to the candidate. This includes financial benefits, ESOPs and many other benefits.
Important Points:
- Office Location- Connaught Place, Delhi
- Work Timings - 9:30 till work gets over. You are considering joining a startup. Buidling anything of value takes time. The majority of our exits happen within the first 2 months of people joining because new joiners are not able to adjust to the high pace environment. You can expect 10-12 hours of work in a day!
Looking forward to having you on board with us!
Android Development
Kotlin
Java1. 3 + years of mobile development - Building and Designing advanced Android applications for Android platform
2. Translate designs and wireframes into high quality code
3. Should have knowledge in MVC/MVVM architecture.
4. Strong knowledge in android SDK, different versions of android and how to deal with different screen sizes.
5. Familiarity with REST ful API's to connect backend servers
6. Strong fundamental knowledge in Core Java and API and DB integrations using Android
Job Requirement
1. 3 + years of mobile development - Building and Designing advanced Android applications for Android platform
2. Translate designs and wireframes into high quality code
3. Should have knowledge in MVC/MVVM architecture.
4. Strong knowledge in android SDK, different versions of android and how to deal with different screen sizes.
5. Familiarity with REST ful API's to connect backend servers
6. Strong fundamental knowledge in Core Java and API and DB integrations using Android
Company Name : Redesyn
Role : Permanent / Full-time
JOB ROLE & RESPONSIBILITIESOrganization : Redesyn
About
Re-Desyn is a 'fan merchandise platform' that lets content creators design & sell, print-on-demand products at no minimums.
#ReDesynAbout the job
What you will be doing?✓Handling Supplier pay-outs on a regular basis
✓Review of system generated reports and manual calculations and ensuring right pay-outs are processed on a timely basis
✓Review and analysis of various type of payments.
✓Ability to reconcile & verify the logistic invoices issued by logistic companies.
✓Ability to make reconciliation of payment received from various payment gateways
✓Ability to reconcile & follow up on COD amount collectable from logistic companies on daily basis
✓Internal coordination with business teams and understanding their requirements.
✓Working with data science team and IT team on providing data level requirements and identification and communication of issues.What do we expect?
✓3-5 years of post-qualification experience
✓Experience in E-commerce
✓Proficient knowledge of QuickBooks/E-commerce accounting software
✓Great Verbal and written communication skills
✓Good analytical skillsWork Location : Mumbai
MongoDBProfile – MongoDB Administrator
Experience -2-4 Yrs
Location – Baner, Pune
Job Description-
We are looking for an experienced MongoDB DBA who will maintain MongoDB clusters and databases while optimizing the performance, security, and the availability of MongoDB clusters.
Skills:
- Experience in setting up and managing MongoDB using OpsManager
- Experience with DevOps automation tools
- Experience with Microsoft Azure desirable
- Experience in working with a Linux environment
- Experience in designing indexing and data archival strategies
Responsibilities:
- Maintain and configure MongoDB instances
- Write procedures for backup and disaster recovery
- Assist developers in detecting performance problems
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- Upgrade databases through patches
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NodeJS (Node.js)MongoDB
ExpressWe believe that by empowering the 2 crore MSME manufacturers in India with easy-to-use mobile-first workflow management tools, we can play a pivotal role in realising India’s dream of becoming world’s top-most-desired manufacturing destination and $5 trillion economy. Every
line of code we write, every feature we add, every pixel we create, everything we do helps us get one step closer to our vision.
Our engineering team ardently believes in these 2 core fundamentals:
Polyglot Programming: we are language-agnostic and focus on finding the most optimal and robust solution to a problem - independent of the programming language
Asynchronous Communication: async is an important factor in our team’s productivity. Not only does async produce the best work results, but it also lets people do more meaningful work and live freer, more fulfilled lives.
Objectives 🎯
● Design and develop highly scalable, reliable, and fault-tolerant systems for one of the fastest-growing startups in India
● Participate in code reviews and share knowledge across the team
● Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
● Communicate, collaborate and work effectively across distributed teams
● You should understand the user and their behavior and will continuously contribute to making their experience better with each release
Who are we looking for 😎
● Having built scalable backends using Javascript / Typescript would be preferable You should be able to design RESTful APIs that are not overly constrained, and can easily be consumed by the frontend dev
● You have worked with Relational databases like MySQL, Postgres and understand partitioning, sharding, as well as NoSQL databases such as MongoDB/Couchbase etc
● You have worked with searching systems , caching systems and queuing systems You should be at ease with maintaining cloud instances on AWS, GCP, and the like
● Experience with Docker, Kubernetes in production would be prized
● You should have a deep understanding of system design, data structures, and algorithms and understand how to apply them to design pragmatic solutions
● You have experience in identifying, debugging, and resolving complex production issues
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** brownie points if you have experience of Product Startup at scale
Expertrons is an initiative by experienced professionals turned entrepreneurs (IITB alum) having built a few of India's largest companies across multiple domains. This will be an opportunity to directly work with the founders. What we are looking for: An entrepreneurial, thoughtful and positive mindset/approach to solving large problems, capable of adapting to changing market conditions, willing to join a growing startup, a rational and no-nonsense approach and practical thought process.
We at Expertrons are looking for a talented Senior Executive for User Acquisition
Roles and Responsibilities
1) Deliver volume, quality, TAT & cost outcomes (in accordance with quarterly OKRs) for paid user acquisition (i.e. advertising) within India.
2) Stay ahead of the curve by tracking metrics, analyzing data, identifying emergent trends, researching competitive activity & presenting insights.
3) Continuously improve & help make Expertron's Marketing team a centre of excellence by aggressively adopting automation and dashboarding.
Who can Apply :
1) 2-4 years paid acquisition experience for consumer brands in India, especially UAC.
2) Advanced working knowledge of MS Excel
3) Strong natural curiosity problem-solving abilities, statistical foundations, research skills, growth mindset, and high work ethic.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon