
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals

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Role & Responsibilities
- Design, develop, and maintain scalable full stack applications using modern backend and frontend technologies.
- Build and maintain backend services and APIs using technologies such as C#, .NET, Java, or similar backend frameworks.
- Develop responsive and efficient frontend applications using Angular (14+), TypeScript, and JavaScript or similar frontend framework.
- Work on applications deployed in on-premise infrastructure environments, ensuring stability and performance.
- Implement and optimize search capabilities using OpenSearch.
- Design and maintain database structures using relational databases (SQL) and NoSQL databases such as MongoDB.
- Collaborate with cross-functional teams to design, implement, test, and deploy new product features.
- Troubleshoot issues, debug applications, and ensure high reliability and performance of the platform.
- Participate in Agile/Scrum development processes, collaborating closely with team members throughout the development lifecycle.
- Contribute to technical discussions, architecture decisions, and engineering best practices.
Ideal Candidate
- Strong Full stack software engineer having on premise applications development experience
- Mandatory (Experience 1): Must have 5+ years of experience as a Fullstack developer
- Mandatory (Experience 2): Must have hands-on experience in developing and supporting applications deployed on on-premise infrastructure (Not cloud)
- Mandatory (Backend): Must have strong backend development experience using technologies such as C#, .NET, Java, or similar backend frameworks
- Mandatory (Frontend): Must have strong frontend development experience using technologies such as React, Angular, TypeScript, JavaScript or similar frontend frameworks
- Mandatory (Core Skill): Must have exposure to OpenSearch
- Mandatory (DB): Exposure to SQL (Relational DBs) & NoSQL databases like MongoDB
- Mandatory (Company): B2B SaaS companies
- Mandatory (Note 1): This is a hybrid role in Udyog Vihar, Gurgaon
- Mandatory (Note 2): Role will convert into core team member, so need strong intent candidate
- Preferred (Skill): Experience leading technical design discussions, mentoring engineers, and setting engineering standards or architectural guidelines
Strong Full-Stack Engineering Profiles (Python + React)
Mandatory (Experience 1) – Must have a 2+ YOE in Full-stack development using Python (backend) and React.js (frontend)
Mandatory (Experience 2) – Must have strong hands-on experience in cloud platforms - AWS or GCP
Mandatory (Education) – B.Tech / M.Tech in Computer Science or IT (BCA / MCA also acceptable).
Mandatory (Company) – IT Services/ Product startup companies or niche consulting firms (e.g., ThoughtWorks, EPAM, Persistent, Happiest Minds).
Preferred
Preferred (Experience 1) – Exposure to serverless architectures (AWS Lambda) and CI/CD pipelines.
Preferred (Experience 2) – Understanding of modern DevOps practices, cloud-native deployments, and rapid prototyping.
ROLES & RESPONSIBILITIES
· Creative Logos
· Banners for Websites & Social Medias
· Flex Banners
· Flyer Design
· Brochure & Pamphlet Design
· very good understanding of color theory and usage of colors.
· Test graphics across various media
· Schedule projects and define budget constraints for Graphic Designer JD
· Motion Graphics & Video Editing.
Candidate should be from Flexipack and Holographic Industry
§ Generating Lead, Sales Enquiry, Preparation of Quotation, Follow-up with clients, Generating enquiries from new and existing customers, Market research and survey, Focus more on new business generation.
§ Maintaining strong relationships with customers, Attend customer complaints, Payment follow up & on time payment collection from customer
§ Willing to Travel in anywhere in Maharashtra especially in Mumbai, Pune, Nagpur, Aurangabad to meet clients.
Required Skill : Self-Driven, Computer, Social media, internet, mailing etc.
Qualification : Any Graduate / Post Graduate or above with Below Skills
Experience : 5 to 7 years
Location : Mumbai
Languages Known : English, Hindi, & Local Language (Must)
Official Travelling Expenses Provided By the Company
About The Role
CapitalNow.in the technical team is seeking a hands-on UI Developer with a noted experience on Angular and has experience on UX/UI Designing. The technical team is responsible for developing the supported mobile application and web app for customers and a control panel for the marketing team involved in CapitalNow.in.
Responsibilities
- Implement templates, design graphic user interface elements like menus tab widgets.
- Gathers and evaluates user requirements in collaboration with Product Managers.
- Involve in product meetings, understand the requirement and propose the UX.
- Write complex and critical code required for creating templates (and reusable code) in Angular latest versions using HTML5, SCSS.
- Unit test the code and deploy build for testing.
- Optimise application for maximum speed and scalability
- Strong experience in software design patterns and development methodologies
Essential Qualifications
- Have at least 1-2 years of hands-on working experience in Angular applications and SPA.
- Have 2+ years of strong It development experience.
- Have in depth knowledge on UI development, Responsiveness.
- Have experience on HTML5, CSS3 and SASS.
- Having knowledge on Photoshop and XD etc..
Duration: Full Time
Location: vishakhapatnam
Years of experience: 4+
Job Description:
DataPower With APIC Development and Admin skills with Python or shell script
Exp.level: 4 - 7 Years
-
IBM Cloud Pack- API Connect Developer:
-
Data Power virtual appliance on Docker containers within Kubernetes cluster.
-
setup API Connect Cloud manage
-
setup Portal and analytics endpoints for the APIs to give more data analytics to the application teams.
-
Register and troubleshoot Gateway Service with API Connect Gateway object on Data Power appliance
-
Configure Mutual Authentication mechanism by creating Identification Credentials and Validation credentials to validate the server certificates
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Create organizations in API Connect to provide the architecture to create APIs using API connect manager
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Ability to create spaces and products on APIC and support multiple teams using them
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Knowledge of concepts and implementation of these on APIC – JWT, Bearer, Basic AUTH
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Integration with LDAP and troubleshooting
-
WTX, COBOL Copybook, XML, XSL, Gateway scripting
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Networking concepts and integration with AWS concepts like VPC, NLB, etc
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Cloudwatch integration
You'll be involved in the entire product lifecycle including the design, development, deployment, and maintenance of new and existing features. You'll also produce detailed specifications. Your code will be written in a timely and scalable way all while ensuring strong optimization.
- Develop in CRM as per the client and customer requirement
- Develop API integration with banks and NBFc to to transfer specific data.
- Well, understanding of Apache/Nginx servers.
- Well-knowledgeable of GIT.
- Experience working on PostgreSQL databases.
- Experience working in an Agile environment.
- Excellent developer who can interact effectively with businesses to understand product requirements and translate them into scalable and flexible Solutions.
- Work well within a team, take initiative and have clear communication. Ability to communicate challenges and solutions clearly within a team of people.
- Worked with AWS, or other major cloud vendors.
- Some exposure in working with databases, preferably postgres, sql.
- Must have good exposure working in SOAR (Security, Orchestration, Automation, Response)
- Strong knowledge in End user/ point security.
- Good hands on Cyber security like SIEM, IAM, PAM.
- Sound Knowledge into automated incident management using Demisto (or similar technology)
- Hands on creating playbooks in Python Scripting.











