Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Facade Designer JD :
Key Responsibilities
Design and develop facade concepts, details, and technical drawings.
Collaborate with architects, engineers, and contractors to ensure design integration.
Prepare 2D/3D models, renderings, and specifications for facade systems.
Research and recommend materials, finishes, and sustainable technologies.
Review shop drawings, prototypes, and mock-ups for compliance with design intent.
Provide technical support during tendering, procurement, and construction phases.
Skills & Competencies
Proficiency in AutoCAD, Revit.
Strong knowledge of facade materials (glass, aluminum, stone, composites).
Understanding of building physics and envelope performance.
BE/Mech
.NET
CResponsibilities
• Enhance and maintain our main web application, ASCLOGS, built on ASP.NET MVC
(.NET Framework 4.8) with features such as authentication, PDF generation via
IronPdf, audit logging with log4net, Twilio SMS integration, and data access through
PetaPoco.
• Support multiple companion projects including:
• CopyForm, an MVC tool that copies form templates between SQL Server
databases using AJAX and PetaPoco data access.
• SQLImportApp, a WinForms importer leveraging ExcelDataReader and
Z.Dapper.Plus for bulk inserts.
• DEAVerification, a WinForms app automating data retrieval via Selenium
WebDriver and storing results with PetaPoco.
• UniversalScrapperAPI, an ASP.NET Web API that scrapes licensing
information using Selenium and logs results with log4net.
• HL7DocAssistantSync, a VB.NET library for HL7 message processing and
PDF generation with PdfSharp.
• ChatGPT Implementation, a .NET 8 Web API example showing how we
integrate with OpenAI's ChatGPT service.
• S3MicroService, a .NET 8 Web API using AWS SDK packages
(AWSSDK.S3, AWSSDK.Extensions.NETCore.Setup) and Entity Framework
Core for storage.
• Maintain PowerShell utilities used for onboarding tasks such as document-to-PDF
conversion and CSV generation.
• Review existing code to improve reliability, enhance testability, and refactor large
code files (for example, BusinessLayer/BusinessLayer.cs is roughly 28k lines).
• Work closely with stakeholders to gather requirements for new features and ensure
compatibility with our SQL Server backend.
• Assist in modernizing legacy components and implementing best practices for
security, error handling, logging, and deployment automation.
Required Skills
• 10+ years of development experience
• Extensive experience with C# and the .NET ecosystem, including both legacy .NET
Framework and modern .NET Core / .NET 8.
• Solid understanding of ASP.NET MVC, Web API, and Windows Forms development.
• Familiarity with PetaPoco, Entity Framework Core, and SQL Server.
• Experience integrating third-party services such as Twilio, OpenAI, Selenium
WebDriver.
• Ability to write and troubleshoot PowerShell scripts for automation tasks.
• Comfortable navigating large codebases and improving code quality through
refactoring, unit testing, and documentation.
• Proficiency with version control (Git) and the Visual Studio toolchain.
Preferred Skills
• Background in healthcare or regulated industries, since many applications manage
sensitive data (e.g., DEA verification, HL7 messaging).
• Knowledge of PDF generation libraries (IronPdf, PdfSharp) and logging frameworks
(log4net).
• Experience with CI/CD pipelines for .NET applications.
• Nice to have Unit Testing frameworks (i.e. NUnit, MS Testing Framework )
Location & Work Environment
This role requires working with Visual Studio on Windows for the .NET Framework solutions
and .NET 8 projects. Experience with IIS or IIS Express is helpful for local development and
testing.
DTechies is seeking a skilled WordPress Developer to join our team in Udaipur. If you're passionate about WordPress, experienced in plugin and theme customization, and adept at backend code customization, this is the role for you!
Key Responsibilities:
- Customize and implement WordPress themes and plugins according to project requirements.
- Proficient in backend code customization to enhance website functionalities.
- Collaborate with cross-functional teams to deliver high-quality web solutions.
Requirements:
- 2-3 years of hands-on experience in WordPress development.
- Expertise in WordPress plugins and theme customization.
- Strong proficiency in backend code customization.
- Solid understanding of web development technologies (HTML, CSS, JavaScript).
- Full-time, office-based role in Udaipur.
Join us in crafting exceptional web experiences using WordPress! Apply now or share this opportunity with someone who fits this role.
We are seeking an experienced Business Central Techno-Functional Consultant with 4-8 years of relevant experience to join our team. As a Business Central Techno-Functional Consultant, you will be responsible for providing technical and functional expertise in the implementation, customization, and support of Microsoft Dynamics 365 Business Central (formerly known as NAV) solutions. You will work closely with clients to understand their business requirements, configure the system, and ensure successful deployment and user adoption.
Responsibilities:
- Collaborate with clients to gather business requirements and understand their processes, workflows, and pain points.
- Design and configure Microsoft Dynamics 365 Business Central solutions to meet client needs, ensuring alignment with best practices and industry standards.
- Provide technical expertise in customizing and extending the functionality of Business Central through extensions, integrations, and other development tools.
- Conduct system testing, troubleshooting, and issue resolution during implementation phases to ensure system functionality and data integrity.
- Assist in data migration and data integration activities, ensuring accurate and seamless transfer of data from legacy systems to Business Central.
- Collaborate with cross-functional teams, including developers, functional consultants, and project managers, to deliver successful projects within defined timelines and budgets.
- Conduct end-user training sessions and provide ongoing support and guidance to users post-implementation.
- Stay updated on the latest releases and features of Business Central and provide recommendations for system enhancements or upgrades.
- Contribute to the development and documentation of best practices, templates, and guidelines for Business Central implementations.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Techno-Functional Consultant working with Microsoft Dynamics 365 Business Central (formerly NAV) for a minimum of 4-8 years.
- Strong knowledge of Business Central functionality, including financials, supply chain management, manufacturing, and project management modules.
- Proficiency in developing extensions using AL language, C/SIDE, and C/AL programming.
- Experience with data migration and integration tools, such as RapidStart, SQL Server, or Power Platform.
- Familiarity with Azure, Power BI, and other Microsoft technologies related to Business Central is a plus.
- Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.
- Strong communication and interpersonal skills to effectively interact with clients, stakeholders, and team members.
- Ability to work independently and as part of a team in a fast-paced environment, managing multiple priorities and deadlines.
- Relevant Microsoft certifications, such as Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate or Microsoft Certified: Dynamics 365 Business Central Developer Associate, are preferred.
If you are a motivated and skilled Techno-Functional Consultant with a passion for implementing and optimizing Business Central solutions, we would love to hear from you
React.js
Javascript
HTML/CSS
NextJs (Next.js)We, Itu Chaudhuri Design Pvt Ltd, are one of India's leading graphic design studio. Our work covers branding, communication, packaging and digital, for editorial, social, consumer and product businesses. We also design and develop award-winning websites, which include news websites (The Hindu), e-commerce websites (Sleepwell), interactive and experimental applications (Re:Reader), ERP software, and more (https://icdindia.com/projects/category/digital)
We are hiring talented Web Developers to join our team. The CTC will depend on how the candidate performs in the interview process.
Responsibilities for Front End Developer
- translate UI/UX design wireframes to actual pixel-perfect code
- develop a responsive website using HTML and CSS
- develop complex animations using CSS and javascript that is responsive, fast, bug-free, and cross-browser/device compatible
- write reusable code and libraries, enhance applications for maximum speed and scalability, validate input before submitting to the back end and follow other industrywide best practices to maintain the best quality of the code and websites
- the developed code should be secure, scalable, responsive, and fast and should incorporate all the latest features
- experiment with the latest technologies and create new work processes in the organization
Qualifications for Front-End Developer
- good communication skills and proficiency in English is a must
- 3 - 6 years of full-time work experience in a similar role
- expert knowledge of HTML/CSS, React.JS, and Javascript is a required
- working knowledge of WordPress, Shopify, Liquid.JS, Next.JS, GraphQL and other libraries is a plus
- good understanding of SEO
- proficient in code visioning tools like GitHub
- ability to work independently with minimal supervision while achieving benchmarks
- advanced problem-solving skills and the ability to optimize code for the best possible outcome
- understanding of web security issues and best practices
- familiarity with network diagnostics tools
- team management skills
Roles and Responsibilities
Design and implement email marketing campaigns for lead generation and branding.
Proofread emails for clarity, grammar, and spelling.
Identify target audience and grow our email list.
Ensure mobile-friendly email templates.
Analyze campaign performance and suggest improvements.
Report on sales revenue generated from email marketing efforts.
Conceptualizing marketing campaigns that speak directly to the pain points of existing and prospective clientele.
Collaborating with graphic designers to improve the appearance layout of outputs.
Maintaining a database of customers who have opted to receive our correspondence.
Should know email marketing tools and email marketing automation.
Vue.jsReact.jsJavascriptHTML/CSSJob Description
We are looking for an expert JavaScript developer who is skilled with Vue.js or ( Angular or React latest). Your primary focus will be developing user-facing web applications and components. You’ll implement them with the Vue.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial.
Responsibilities
- Developing user-facing applications using Vue.js
- Building modular and reusable components and libraries, Optimizing your application for performance
- Designing features and applications for mobile and multiple screen sizes
- Implementing automated testing integrated into development and maintenance workflows
- Staying up-to-date with all recent developments in the JavaScript and Vue.js space
- Creating prototypes for testing for functionality testing
Skills
- Highly proficient with the JavaScript language and its modern ES6+ syntax and features
- Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM
- Familiarity with the Vue.js ecosystem or any other latest versions fronted js like Angular and react
- Good understanding of HTML5 and CSS3, including SASS, SCSS
- Understanding of server-side rendering and its benefits and use cases
- Knowledge of functional programming and object-oriented programming paradigms
- Ability to write efficient, secure, well-documented, and clean JavaScript code
- Familiarity with automated JavaScript testing
- Proficiency with modern development tools, like Git
- Experience with both consuming and designing RESTful APIs
Experience
- 4+ Years of experience in UI development role in product based organization.
- Should possess experience in handling a team of developers.
About the job
What is Censius?
Censius is an AI Observability Platform that enables enterprises of all sizes to confidently deploy their machine learning models into production. The company's flagship AI observability platform helps data science initiatives become more accountable and explainable. This all-in-one ML monitoring system allows you to proactively monitor end-to-end ML pipelines for drift, skew, data integrity, and data quality concerns.
Responsibilities
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Setting goals for the development team and business growth and meeting them.
Qualifications
- Must have 2+ years of experience in any capacity working in Data/AI/ML companies
- 1+ years experience in enterprise software sales, marketing, or related field.
- Strong communication skills and tech fluency.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Understands technology and has a fascination for AI/ML product/services
Benefits
- Competitive Salary 💸
- Work Remotely 🌎
- Health insurance 🏥
- Unlimited Time Off ⏰
- Support for continual learning (free books and online courses) 📚
- Reimbursement for streaming services (think Netflix) 🎥
- Reimbursement for the gym or physical activity of your choice 🏋🏽♀️
- Flex hours 💪
- Leveling Up Opportunities 🌱
Angular (2+)
NodeJS (Node.js)React.js
AngularJS (1.x)About Company:
About Job:
As a MEAN stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.
We want a team member who strives to develop a first-class codebase using Angular best practices.
Responsibilities
- Write effective, scalable code
- Develop front-end and back-end components to improve responsiveness and overall performance
- Integrate user-facing elements into applications
- Test and debug programs
- Improve functionality of existing systems
- Implement security and data protection solutions
- Assess and prioritize feature requests
- Coordinate with internal teams to understand user requirements and provide technical solutions
Qualifications
- BSc/BE/BTech/ME/MTech/MCA/MCS in Computer Science, Engineering or a related field
- Must have work experience on MongoDB, Expressjs, AngularJs, NodeJS.
- Must have work experience as a React or Angular (Front-end) and Node JS (Back-end) developer. Good to have a working knowledge of NestJS,
- Strong expertise with HTML, CSS, and writing cross-browser compatible code.
- Good understanding of AJAX and JavaScript DOM manipulation Techniques
- Experience with RESTful services
- Hands-on and implements complex Angular modules
- Able to implement automated testing platforms and unit tests
- Understanding of fundamental design principles behind a scalable application
- Proficient understanding of code versioning tools (Git)
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
NodeJS (Node.js)Angular (2+)React.js.NET- AWS
- Postgresql
- EC2 on AWS
- Angular
- Node
- Cognito
- and most importantly Serverless
You will be responsible for helping to support a healthcare diagnostics platform aimed at changing the diagnostic world by executing dev roadmap priorities, ensuring that projects are completed to specification, completed within established time frame, and code is developed with high quality, is maintainable, scalable, flexible, extensible, and especially reliable.
- 5+years’ experience in progressive development or architect roles
- Very strong programming skills in one or more of the above languages
- Deep understanding of back end systems; AWS architectures and managed service ecosystems
- Good understanding with web/app design workflow including user research, user scenario, user persona, sitemap, wireframing, and mockups
- Design, develop and implement quality solutions to meet complex project requirements as per defined timelines
- Create Technical Design documents, understand technical designs and translate into the application requirements.
- Exercise independent judgment in evaluating alternative technical solutions
- Participate in code and design review process
- Write unit test cases for quality check of the deliverables
- Ability to work closely with others in a team environment as well as independently
- Proven ability to problem solve and troubleshoot
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
- Excellent English communication skills are required
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon