
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals

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§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.
§ Tracking and reporting on social media responses by analyzing traffic to the site
§ Update our social media pages with compelling company news, events, celebrations or solutions and services
§ Respond to questions and comments on our social media pages in a timely and accurate manner
§ Maintaining a visible online on social media presence and adhering to the marketing goals
§ Increasing the company's awareness and readership by using relevant advertising techniques
§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience
§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content
§ To create a range of engaging digital content such as Marketing and
Promotional videos and Reels to be used across a variety of online
platforms and social media channels.
§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.
§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.
§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)
§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc
§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.
§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website
§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation
§ Continuously discover and implement new editing technologies and industry best practices to maximize efficiency
§ Requirements and skills
§ 3+ years of solid experience in digital content marketing or related fields
§ Excellent written and oral Communication skills
§ The ability to create original web content with images or videos
§ Proven work experience as a Social Media content writer or a similar role
§ Hands-on experience using various social media platforms to advertise
§ Proven record of excellent writing demonstrated in a professional portfolio
§ Ability to work independently with little or no daily supervision
§ Working knowledge of SEO, analytics tools, and keyword research
§ Strong research skills and the ability to synthesize complex information into clear and concise content
§ Creative thinking and the ability to generate innovative ideas



Ideal for candidates who would like to be part of the learning process across growing technologies and embark journey on a tech architect path. Very deep into technologies and eager to learn and adapt with technology advancement.
Essential Responsibilities :
- Study, Design, and prototyping of new technology implementation
- Work in Collaboration with teams
- Work on new technologies and solutions independently.
- Should be able to think out of the box and contribute towards project success
Must Have :
- Build pixel-perfect, smooth UIs across both Android and iOS mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native
- 3rd party Native SDK integrations
- Maintain versioning on the application and releases
Good to have:
- Knowledge of DevOps


Company Profile: A US based SaaS based Product firm in Fire & EMS Services
Customer Platform is a SaaS data aggregation, visualization, and mobile response solution, which helps emergency response agencies to respond more effectively to incidents of all kinds.
Client is starting a new development center at Hyderabad, India and looking for core team members for the development of their platform
Senior PHP FullStack Developer | 5-13 Y | Hyderabad | 3M Remote + WFO |
This role is for 2-3 M remote option initially, should move to Hyderabad / WFO aftermath.
Interview Process: R1 - System Test + R2 Technical Session (CTO, India) + R3 Technical Session (Tech Director, USA) + HR discussion.
Job description :
Overall 7+ years of experience, with 5+ years in full stack PHP development
Experience creating user-friendly webpages and enhance our user's experience.
Experience 3+ years using Angular, React, Vue.JS, ECS6, CSS 3, and CSS preprocessors like SASS, LESS, plain JavaScript DOM manipulation, selectors, etc.
Converting UI design from Figma to HTML Animations with CSS and JavaScript
Hands-on development in various front-end web frameworks - HTML5, CSS3, JavaScript
Strong knowledge in PHP backend coding, best practices, ability to produce & consume REST services
Communicating design ideas using user flows, process flows, site maps, and wireframes.
Good understanding on Figma and producing UI design from Figma to HTML Animations with CSS and JavaScript
Optimize application for max. speed & scalability
Collaborate with back-end developers & web designers to improve usability Maintain & improve websites
Deliver features with high quality, on-time as per project plans and delivery commitments.
Agile development methodology
Vue.js experience is preferred
I am hiring Tibco Developer For Pan India Location
Skills :- Bw5 and BW6 Required mandatory
Notice period :- Immediate to 30 days .
Exp :- 1-8 years
Job Description
We are looking for passionate TIBCO BW developer, would like to;
●Play an important role in our agile software development team
●Use new technologies and solve thrilling development tasks
●Write clean and reusable code with page performance in mind
●Deliver rich, engaging and unmatched user experience
●Continuously update and expand the existing product
Skills & Requirements:
Below is a list of preferred requirements. Bear in mind that we always favor talent, energy, and a history of being a “top performer” over any specific skill set.
●BTech/MS in Computer Science or related fields or extensive software development experience
●Should have 2- 6 experience in Tibco Business Works
●Must be hands on with TIBCO Business Works5.x along with TIBCO Administrator, TIBCO EMS, FTP, SFTP Pallets, XML technologies (XML, WSDL, XSD), Web Services (SOAP over JMS), Rest Services
●Work experience on TIBCO Business Works6.x, TIBCO ADB/File Adapters would be an added advantage
●Should be able to work with business stake holders and understand the business requirements and able to create necessary TIBCO integration interface

Should be having overall years of experience of 7-12 years and having Team management ability.
Hands-on experience of minimum 5 years into Golang.
Proficient exp of minimum 2-3 years into DevOps* - end to end project implementation.
Strong expertise on DevOps concepts like Continuous Integration (CI), Continuous delivery (CD) and Infrastructure as Code, Cloud deployments.
Good experience of minimum 1-3 year into "Terraform".
Good experience of min 6months - 1 year into frontend technology like Vue.js
Good experience or working knowledge in AWS, Docker, Kubernetes, Helm etc.


Responsibilities
- Ability to translate Wireframes and Visual Designs into functional web apps using React, Node.js, and Mongo
- Creating RESTful services with Node.js
- Architect scalable web architectures
- Be responsive to change requests and feature requests Ability to wear many hats and learn new technologies quickly
Experience
- 1-2 years with Node.js and Express
- Ability to work both independently and in collaborative teams to communicate design and build ideas effectively
- Experience using asynchronous RESTful services (JSON)
- Experienced in creating RESTful web services and API
- Experience with JWT/OAuth
- Experience with MongoDB, MySql
Requirements
- Fluent knowledge of the latest HTML/CSS standards and best practices
- Working knowledge of JavaScript, React, Node.js and Express
- Understanding of HTTP methods and how server-side code is processed on the client
- Working knowledge of front end optimization and performance techniques
- Experience building responsive websites
- Able to handle multiple projects and competing deadlines
- Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation
- Under limited supervision, oversee the design, purchase, installation, and support of network communications and services for customers, including LAN/WAN/SD-WAN services in central and remote offices (requires thorough knowledge of LAN/WAN/SD-WAN systems, networks, and applications).
- Provide technical and procedural direction for the actual implementation of the infrastructure, as well as interface with internal users, development personnel, and other technical staff to understand and meet their requirements.
- Installing, configuring, and supporting network equipment including routers, switches, firewalls, and DNS\DHCP\IPAM solutions.
- Ensures business continuity in the appropriate technology by ensuring systems are configured appropriately in order to optimize performance and to initiate recovery action after system failures.
- Procuring network equipment and managing subcontractors involved with network installation.
- Configuring firewalls, routing, and switching to maximize network efficiency and security.
- Work within a large global team and at times, work after hours and on weekends.
- Work with various networking tools, equipment, and processes.
- Perform third-level support, investigating and addressing faults in the network.
- May be responsible for evaluating current network systems performance and trending.
Qualifications:
- BS/BA degree and/or technical training/certifications (Cisco certifications).
- 5+ years experience in network implementation and operations.
- 5+ years experience working with enterprise Ethernet, VLANs, QoS, routing, switching, and IP addressing.
- Experience working with carrier technologies including MPLS, SDWAN, Ethernet, P2P, and Internet for systems interconnectivity.
- After-hours and weekend work will be required, including participation in the department on-call rotation.
- The candidate needs to be skilled in the analysis, troubleshooting, and resolution of network incidents.
- ITIL familiarization is desired (Incident/Problem/Change/Configuration Management).
- Palo Alto firewall and F5 BigIP load balancer experience.
- BlueCat DNS\DHCP\IPAM experience.
- Experience with Cisco ASR routers and IPSEC tunnels.
- Excellent communication skills and experience effectively communicating with technical and non-technical audiences
- Demonstrated efficient and effective use of problem-solving and task prioritization to solve complex network challenges
- Certificates, Licenses, and Registrations (CCVP, CCNP, CCIE)
Experience-3-5 yrs
Location- bangalore,pune,ggn,
Skills: Core java,j2EE,oops,Spring,Microservices



