After Sales Service Head

Responsibilities:

• Technical Leadership & Delivery: Lead the design, development, and deployment of customized Salesforce solutions, ensuring adherence to best practices for architecture, scalability, and security.
• Project Oversight: Oversee all technical aspects of Salesforce projects, from requirements gathering to final deployment, including integration, testing, and performance optimization.
• Team Management: Provide technical leadership and guidance to a team of Salesforce developers, conducting code reviews, setting development standards, and ensuring timely and quality deliverables.
• Stakeholder Collaboration: Work closely with business stakeholders to understand their requirements, translate them into technical specifications, and ensure successful implementation.
• Custom Development: Architect and build custom Salesforce applications using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce tools.
• Integrations: Design and implement Salesforce integrations with third-party systems using REST, SOAP, and API integration tools such as Mulesoft.
• Platform Optimization: Manage, maintain, and optimize existing Salesforce environments, identifying opportunities for improvements in performance, security, and user experience.
• Continuous Improvement: Stay current with Salesforce releases and platform enhancements, recommending updates and innovations to keep systems at the cutting edge.
• DevOps & CI/CD: Drive the adoption of DevOps practices, including continuous integration and deployment (CI/CD), ensuring smooth and efficient code management processes.
• Mentorship: Mentor junior developers, providing guidance on best practices, troubleshooting, and problem-solving, fostering a culture of continuous learning and technical excellence.

Hiring : Azure Data Engineer

Experience level: 5 yrs – 12yrs

Location : Bangalore

Work arrangement : On-site

Budget Range: Flexible

Mandatory Skill :

Self-Rating (7+ is must)

ADF, Databricks , Pyspark , SQL - Mandatory

Good to have :-

Delta Live table , Python , Team handling-

Manager ( 7+yrs exp) ,

Azure functions, Unity catalog, real-time streaming , Data pipelines

Job description

We are looking for an Academic Counsellor to join our administrative staff. The successful candidate will divide his or her time equally between administrative tasks and providing students with guidance and support. They should be able to take responsibility for nurturing,

acquiring, growing, and strengthening higher education customers across the world. Most importantly to believe in their consultative approach, identifying the needs of the customers and being able to marry off with the product offering/s.

Job Responsibility:

● Build a relationship with the learners who contact Masters’ Union, and be their guiding hand and familiarise them with the product, our vision, and the big picture.

● Understand learners' career needs and guide them with relevant information.

● Handle inbound calls and make outbound calls for follow-ups. Handle learner interactions and queries. Fix appointments and demo sessions on a daily basis.

● Provide timely and accurate responses to learners/parents.

JD:

As a Staff Software Engineer, you will be responsible for the design, implementation and maintenance of software modules owned by a team. You will guide and mentor junior team members by reviewing their code and designs to ensure that they are writing well designed and high quality code. This role requires excellent communication skills as you will need to collaborate across teams. 

Key Skills:

• 3 to 6 years of experience
• Extensive experience on C/C++/Python
• Experience on OS - Unix/Linux and Windows
• Hands on experience in Networking and Multi-threading

Desirable Skills:

• Experience in Cloud Technologies, system programming is a plus

Roles and responsibilities:

• Play key role in design/development of security product. 
• Responsible for the complete software development cycle.
• Gathering & understanding requirements.
• Design, development & implementation independently.
• Responsible for ensuring timely and quality delivery.
• Will be able to work in end to end features. 

Qualification:

• B.Tech / B.E / M.E./ M.Tech (Computer Science) or equivalent.

Job Description

• Strong understanding of the Ruby programming language and Rails framework
• Proficiency in Javascript including experience with React, Angular or Vue.
• Database understanding (Postgres / MySQL).
• Previous experience maintaining production applications.
• Focus on writing clear, maintainable, tested code.

Skills Required

• Navigating and understanding a large codebase.
• Experience with Git, continuous integration and regular deployments.  Understanding and appreciation of UX and usability.
• Excellent communication skills and diligent ability to contribute to the team by performing code reviews.
• Writing tests using Rsp,c and Capybara.

About us

1. Innoviti (http://www.innoviti.com/">innoviti.com) is India’s largest provider of payment solutions to Enterprise merchants. 
2. Processing $10 Bn of payments from 2000 cities. We today have 76% of Enterprise market share. 
3. Enterprises such as Reliance, Landmark Group, Shoppers Stop, Pantaloons, Hamleys, Van Heusen, Louise Phillipe, Madura Garments and several other hundreds of Enterprises are our customers.
4. Our vision is to use technology to unlock the hidden value in payments, helping large and small businesses constantly find new and unique ways to grow faster with lesser efforts.
5. We believe payment transactions are more than money moving pipes.  Whenever a payment happens, it is not only the merchant who makes money, but also the brand whose product was sold and the bank whose payment instrument was used.  A merchant, brand, and bank talk to the same consumer, however there is no easy way for them to talk to each other.  Our technology makes this collaboration happen, and makes it happen at the point of payment. We help them share customers and share marketing budgets, in turn targeting customers better than possible otherwise. By making it happen at the point of payment we ensure for each party that their marketing efforts are translating into sales.
6. Today our technology has helped large businesses grow faster with lesser efforts.  They have been able to offer EMI, BNPL, Cashbacks, Loyalty Point redemption and other offers with merchants, brands and banks participating in it.  Every day new use cases are designed and stitched using our technology platform.
7. Our next target are small merchants.  For them, the problems are far larger and more complex.  They have no means to access the marketing budgets or customers of large brands or banks.  They cannot even cross the regional offices of these businesses.  This is where we come in.  We are bringing the power of the technology created for large merchants to these businesses.  Helping bring the power of large brands and banks with whom we already partner to small merchants.
8. Innoviti’s first target category in this segment is small merchants selling electronic goods – mobiles, durables, laptops etc.  They are struggling the most as their customers find attractive offers online through partner brands and banks, which they can’t match in their stores.  These businesses offer the advantage of touch, feel and explanation in local language.  What they lack is the technology to discover, access customers and attract them with superior offers.
9. GENIE, our smart marketing platform helps them do that.  It is a mobile app that integrates with bank and brands on one end and Google and Facebook on the other.  It not only helps them discover and access customers searching for these products online, but also attract them to their stores with offers better than online.
10. The app was launched in July 2021 and has shown a 100% month-on-month growth, with more than 23% of the merchant’s monthly sales now happening through it.  
11. In the next 5 years Innoviti wants to scale up its GTV from $10Bn to $30Bn, multiplying its revenue 10X.  
12. We want to be recognized in this space as the company that transformed the payments industry by showing ways of extracting value from payment transactions better than anyone else.  We want to be setting the path for the next generation of payment solutions, that will be followed by others.
13. Towards this we need to hire aggressive talented individuals, who firmly believe that no problem is unsolvable.  That there is always a way to solve the toughest of problems.  Those who get excited by solving such tough problems at scale, and seeing the impact of that around them in the market.  Those who feel fulfilled when they see that it is making a difference to the lives of people around them.

To drive this roadmap the company is looking for talent who are ready to do what no payments platform has done before and what every payment platform will do thereafter.

Would you like to join this journey?

Job Description

Designation: Product Manager

Location: Bangalore (Work From Office)

Qualification: Graduation/Post Graduation from reputed institutes

Please find below the job description for various Product Manager openings.

1. uniPAY Next Product Manager
   1. Should come from a retail IT background, either vendor to retail IT or working as a Sr. Manager/AVP in retail IT
   2. Experience in implementing POS solution for retail checkout
   3. Experience in implementing SAP or Microsoft Dynamics
   4. Atleast 8-10 years of experience in retail IT
   5. Strong understanding of store level IT operations, cashier challenges
   6. Should have experience in product and project management
   7. Would be responsible for solutioning support to business
   8. Would be responsible for all customer communication around new projects
   9. Would be responsible for product roadmap
   10. Would be responsible for driving usage of product, customer satisfaction and wallet share of customer.

1. Payments Product Manager
   1. Should come from a payments background in a bank. Either a vendor to the bank providing payment systems – like FIS, Atom, Hitachi, Zeta, or working in the payments department of a bank as a product manager.
   2. Experience in implementing cards and UPI systems
   3. Strong understanding of card and UPI technology
   4. Atleast 8-10 years of experience in payments as Product Manager/Sr. Product Manager role.
   5. Would be responsible for interfacing with banks, other financial service providers for solutioning support and communication.
   6. Would be driving the payments platform roadmap
   7. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer.

1. Installments Product Manager
   1. Should come from a lending background in a bank, NBFC.
   2. Either a vendor to these entities like from Nucleus, Lentra, Jocata, or working in a bank/NBFC in the product management department.
   3. Experience in implementing various lending products for various segments
   4. Strong understanding of fundamentals of how lending works
   5. Atleast 8-10 years of experience in lending as Product Manager/Sr. Product Manager role.
   6. Would be responsible for interfacing with banks/NBFCs, other financial service providers for solutioning support and communication.
   7. Would be driving the installments platform roadmap
   8. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer.

1. Brand Product Manager
   1. Should come from a strong catalogue management background in retail IT automation companies – typically MNCs here.
   2. Experience in designing systems for organizing retail brand catalogues for various end uses such as inventory, pricing, taxes.
   3. Experience in having worked with large retailers, both online and offline in providing and integrating such systems with them.
   4. Strong fundamentals in data and database management.
   5. Atleast 8-10 years of experience in this role as Product Manager/Sr. Product Manager.
   6. Would be responsible for interfacing with retailers, OEMs for solutioning support and communication.
   7. Would be driving the brands platform roadmap
   8. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer

1. GENIE App Product Manager
   1. Should come from a strong mobile app product management background
   2. Apps that deal with live transaction level management
   3. Should have a strong start-up mindset of rapid changes
   4. Strong in UI/UX, strong understanding of consumer interactions with mobile interfaces
   5. Experience of having designed apps from scratch, taken it to scale of atleast 1 million active users
   6. Experience in designing interfaces, notification management, usage tracking systems
   7. Atleast 5-6 years of experience in this role as Product Manager/Sr. Product Manager.
   8. Would be responsible for interfacing with product marketing, small and medium merchants, their cashiers.
   9. Would be driving the GENIE App roadmap
   10. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer

1. Sales Platform Product Manager
   1. Should come from a strong background of designing workflows and use-cases in SalesForce for field force management
   2. Experience in integrating SalesForce with other systems for data and decisions
   3. Experience in having worked with organizations with large field force for such system creation.
   4. Strong fundamentals in data and database management.
   5. Atleast 8-10 years of experience in this role as Product Manager
   6. Would be responsible for interfacing with internal business and operations team for solutioning the systems and then driving roadmap.
   7. Would be driving the sales platform roadmap
   8. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer

Personality:

• The ideal person for this role would be someone who loves the challenge of an entrepreneurial environment, who has high ownership to be available 24x7 for our customers, who is able to deal with complexity and rapid change and who has large dreams to be part of interesting journey.
• The person would be self-driven, results-oriented with a positive outlook and impeccable integrity. He/she would have a track record of delivering results consistently in uncertain environments. Excellent communication skills with an ability to manage crucial conversations with senior stakeholders.
• Retail industry demands “I’ll do it now instead of tomorrow” attitude. Please be prepared for interesting journey if you want to grow fast with no age barriers.

Roles and Responsibilities-

• Planning concepts by studying relevant information and materials.

• Illustrating concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval.

• Preparing finished art by operating necessary equipment and software.

• Coordinating with web designers, marketing, printers, and colleagues as necessary.

• Contributing to team efforts by accomplishing tasks as needed.

• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop.

• Reviewing final layouts and suggesting improvements when necessary
  
  Requirements-
  * Proficiency with required desktop publishing tools, including Photoshop and Illustrator Adobe XD.
  * A strong eye for visual composition.

  * Able to give and receive constructive criticism.

  * Effective time management skills and the ability to meet deadlines.Knowledge of Video Editing preferable (Adobe Premiere Pro / After Effect)
  *Experience with computer-aided design.

The Position Summary

In this role, you will work with Huron and client team members throughout the entire implementation lifecycle, including planning, configuration, design, build, testing, training, change management, go-live, and post-production support.  The Consulting Associate will be responsible for all aspects of Oracle EPM Cloud system implementation including requirement gathering, application design, application configuration, and implementation.

Must have skill: Require

Java: Core Java, Spring Framework, RESTful API

Front End: Angular, React js

Database: Oracle, PL/SQL

Application Server: WebLogic

**Should be Aware of**

CI/CD pipeline

Good to have the Testing Tools knowledge

Sonarqube, Junit, Mockito

Interested kindly share cv at adityawadhera(dot)cw@ hcg(dot)com