
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals

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🚨 We’re Building a “Top 1% Engineering Org”
We’re building a high-talent-density, AI-first R&D organization from scratch — inside a publicly listed company undergoing a full-scale transformation.
Think:
→ Rewriting legacy systems into AI-native architectures
→ Embedding LLMs + Agentic AI into core workflows
→ Reimagining platforms, infra, and data systems for the next decade
This is the kind of shift you’d expect from Google, Microsoft, or Meta —
Except you get to build it from day 0 → scale it globally.
About the Role / Team
We are building a next-generation AI-first R&D organization in Bengaluru, focused on solving complex problems across LLMs, Agentic AI systems, distributed computing, and enterprise-scale architectures.
This initiative is part of a publicly listed global company investing heavily in AI-driven transformation, re-architecting its platforms into intelligent, autonomous systems powered by large language models, workflows, and decision engines.
You will be working on:
- Agentic AI systems & LLM-powered workflows
- Distributed, scalable backend systems
- Enterprise-grade AI platforms
- Automation-first engineering environments
🚀 The Mandate
Own and evolve the technical backbone of an AI-first enterprise platform.
You will define architecture across LLM-powered systems, distributed services, and data platforms — and lead critical transformations from legacy → AI-native systems.
🧩 What You’ll Do
- Architect large-scale distributed systems powering AI-driven workflows
- Lead 0→1 and 1→N platform builds (LLM integrations, agentic systems, orchestration layers)
- Redesign legacy systems into scalable, modular, AI-native architectures
- Drive system design excellence across teams (APIs, infra, observability, reliability)
- Make high-stakes decisions on trade-offs (latency, cost, scalability, model performance)
- Mentor senior engineers and influence engineering culture/org standards
- Partner with product, data, and leadership on long-term technical strategy
🧠 What We’re Looking For
- Proven track record building high-scale backend or platform systems
- Deep expertise in distributed systems, microservices, cloud (AWS/GCP/Azure)
- Strong exposure to data systems/infra / Data / real-time architectures
- Experience or strong interest in LLMs, GenAI, or AI system design
- Exceptional system design, abstraction, and problem-solving ability
- High ownership mindset — you think in terms of systems, not tickets
- Strong coding skills in Python / Java / Go / Node.js
- Solid understanding of data structures, system design basics, and backend architecture
- Experience building scalable APIs and services
- Familiarity or curiosity around AI/LLMs, async systems, or event-driven design
- Strong debugging, problem-solving, and ownership mindset
- Solve hard system problems (latency, scale, reliability)
- Drive cross-team technical decisions and standards
- Mentor senior engineers and influence org-wide architecture
- Design large-scale distributed systems and backend platforms
- Mentorship & Technical Leadership
- Expertise in system design, scalability, and performance optimization
Nice to Have
- Experience integrating LLMs, vector databases, or AI pipelines
- Contributions to architecture at scale
- Experience with Agentic AI / LLM orchestration frameworks
- Background in product engineering or platform companies
- Exposure to global-scale systems (millions of users / high throughput)
🔥 What Sets You Apart
- Built platforms used by millions of users / high-throughput systems
- Experience with event-driven systems, stream processing, or infra platforms
- Prior work on AI/ML platforms, model serving, or intelligent systems
- Assist in sourcing, screening, and shortlisting candidates through job portals, social media, and other channels.
- Conduct initial candidate assessments, coordinate interview schedules, and facilitate communication with candidates.
- Maintain and update candidate databases and job postings as needed.
- Support the recruitment team in managing candidate pipelines and ensuring timely follow-ups.
- Engage in outreach to passive candidates, understand their career interests, and inform them about open roles.
- Help create and maintain job descriptions and other recruitment-related documents.
- Participate in team meetings and brainstorming sessions to enhance recruitment strategies.
WHAT WILL YOU NEED TO SUCCEED?
- Bachelor’s degree in Human Resources, Business Administration, or a related field (or currently pursuing).
- Strong interest in recruitment, HR, and talent acquisition.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
- Basic knowledge of job portals and social media recruitment is a plus.
Responsible for end to end ownership of project deliverables and regular interactions with the clients to provide project status updates Work on the estimations for a given project Identify the risks and provide a mitigation plan promptly Responsible for generating reports, invoice and billing People responsibilities include ensuring optimal retention of talent and improving the performance of team members through continuous feedback Timely reporting of the projects to the client and management
Responsibilities include:
- Coordination and completion of projects on time within budget and scope.
- Oversee all aspects of projects. Set deadlines, assign responsibilities, and monitor, and summarize the progress of the project.
- Prepare reports for clients and internal stakeholders regarding the status of the project.
- Work on the estimations for a given project.
- Identify the risks and provide a mitigation plan promptly.
- Generation of reports, invoices, and billing.
- People's Management includes ensuring optimal retention of talent and improving the performance of team members through continuous feedback.
Experience and Expertise:
- Overall 7-12 years of experience and at least 4 years of project delivery management experience.
- Should have worked on SaaS products and have experience in handling a team (at least 10-15).
- Sound knowledge of SDLC, and quality process with respect to delivery management.
- Experience in Mobile application development and programming knowledge is a plus.
- Good presentation skills, Excellent verbal and written communication skills, and the ability to interact with customers at all levels
Job Description:
- Conducting market research to understand user needs
- Defining product features and requirements
- Creating and managing a product roadmap and timeline
- Developing competitive analysis and product positioning strategies
- Defining metrics for product’s success
- Incorporating customers’ feedback
- Knowledge of product development methodologies
- Strong project management skills
- Ability to conduct market research and understand trends
- Experience in the relevant industry
- Excellent communication and interpersonal skills
- Ability to make data-driven decisions
Job Title: Web Designer
Company Overview:
Bigbytehire is a dynamic and innovative IT Sector company dedicated to Empowering Organizations, Enriching Lives . We are seeking a talented and creative
Web Designer to join our team and contribute to the development of cutting-edge web solutions that enhance user experience and drive business growth.
Position Overview:
As a Web Designer, you will be responsible for designing visually stunning and highly functional websites that effectively communicate our brand message and meet
the needs of our target audience. You will collaborate closely with our cross-functional teams, including developers, marketers, and content creators, to create
engaging and responsive web designs that align with our strategic objectives.
Key Responsibilities:
- Conceptualize and create innovative website designs that reflect our brand identity and resonate with our target audience.
- Develop wireframes, mockups, and prototypes to effectively communicate design ideas and user interactions.
- Collaborate with developers to ensure seamless integration of design elements and adherence to best practices in web development.
- Optimize web designs for responsiveness, speed, and performance across various devices and browsers.
- Stay updated on emerging trends and technologies in web design and user experience to continuously improve the quality and effectiveness of our websites.
- Conduct usability testing and gather feedback to iterate and refine designs based on user insights and analytics.
- Support marketing initiatives by creating visually compelling graphics, banners, and other digital assets for online campaigns.
Qualifications:
- Bachelor's degree in Graphic Design, Web Design, or related field.
- Proven experience as a Web Designer or similar role, with a strong portfolio showcasing your design skills and creative projects.
- Proficiency in graphic design software such as Adobe Photoshop, Illustrator, and XD, as well as familiarity with web design tools like Sketch or Figma.
- Solid understanding of HTML, CSS, and JavaScript, with the ability to collaborate effectively with developers to implement design concepts.
- Strong visual design skills, including typography, color theory, and layout composition.
- Excellent communication and collaboration skills, with the ability to articulate design concepts and provide constructive feedback.
- Detail-oriented mindset with a passion for creating intuitive and visually appealing user experiences.
- Ability to manage multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment.
Join Our Team:
If you are a creative thinker with a passion for web design and a desire to make a meaningful impact, we invite you to apply for the Web Designer position
at Bigbytehire. Join us in shaping the future of our digital presence and delivering exceptional experiences to our customers.
- Interacting via various channels, such as live chat, emails, social media and direct calls
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions in accordance with the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
- Must be comfortable with onsite shift
- Minimum of 3 years of Microsoft Technologies stack (ASP.Net, MVC, WEB API) having web development and UI development experience (frontend and backend).
- Proficient understanding of Single Page Application architecture and frameworks
- Must have exposure to any Relational DB (MSSQL, MYSQL).
- Strong understanding of data structure, SOLID Principles and problem solving skills.
- Strong understanding of Design Patterns for Real world problems.
- Conceptual knowledge of multi-threaded programming and performance monitoring tools.
- Experience in working on trending technologies, .Net Core, Node JS, NoSQL Databases.
- Experience in Micro-services architecture & Micro front end applications
- Experience with Unit Testing framework.
- Proficient understanding of Web UI test methodologies, frameworks and tools, such as BDD, Selenium.
- Proficient understanding of web markup, protocol and client-side scripting technologies in general, including HTML5, CSS3, JavaScript, AJAX, JSON, JQuery, REST API, Angular.
- Must possess strong attention to details, high aesthetical taste, and ability to apply user-centric design approach to produce a delightful and highly usable UI/UX.
- Additional Knowledge/experience Is a Plus
- Experience with automated deployment and associated technologies (helm/yaml/ansible/docker)
- Familiarity with code versioning tools
- Experience in Security Domain or Security Tools for Application Validation/Scanning will be a plus.
- Ability to effectively communicate design, specification, test and implementation details.
- Occasional flexibility to work outside of normal business hours to collaborate with remote teams.
- Proven tracks on the ability to work independently on assigned tasks.
- Excellent analytical and multitasking skills and ability to perform well in a fast-paced environment.
Key Skills:
.NET Core, .NET MVC, .NET , Windows services, Websockets , Client server , REST API, Angular JS , Angular 8+ , dockers , micro services
-Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, and Display)
-Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software
-Manage the creation of relevant and engaging digital content for publishing onto various digital platforms
-Manage social media marketing campaigns
-Manage digital advertising campaigns (SEM, Display, Social, and Programmatic)
Seeking a senior, dynamic, highly motivated full stack developer interested in working for a very early stage bootstrap startup. We have a Beta/MVP live, but need to get bug free and fast ASAP. The position has pay commensurate with local salaries in low-cost countries but will earn equity equivalent to their salary which could be worth up to more than that when the company is successful. I can show you our assumptions and estimates once you sign an NDA).
About Us
We are a company dedicated to helping people find the food they love, no matter what food interests or dietary preferences they may have. You’ll be joining in the very early stages of the company, and have the chance to influence the direction of the company with your ideas and contributions.
Our Tech Stack (Front End):
- JQuery
- Bootstrap
- EJS templates
- HTML/CSS All new modules
- js with a team-maintained and crowd-sourced component library Middleware/Back end.
- Express
- js
- MongoDB
- MySQL
- API layer
- Elastic Search
Desired attributes:
- Enjoys iterative/agile development – We will iterate based on internal and customer feedback until we make an awesome product! We also have a very deep and compelling product roadmap we make consistent progress against.
- Works well collaboratively with other developers, contributing to the codebase, performing code reviews, and mentoring a team of junior developers. We have a lot of junior developers learning to code that need mentorship/leadership.
- A passion for food would be great, our business is to help pair people up with amazingly good food.
- Results-oriented
Responsibilities:
- Ability to build on and maintain a fully functional responsive web application
- Experience building API-driven applications
Qualifications:
- CS Degree is great but development skills are more important than degrees
- Ability to build and maintain a fully responsive website
- Prefer proficiency in our tech stack, but willing to teach people who are highly motivated and can spend significant time on the project for equity.
- GitHub or similar source code management system experience
- Nice to have: Experience developing customer-facing web applications
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories, and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen the doctor-patient relationship and enhance the in-clinic experience.
As the Sr. Java Developer, you will be responsible for developing cutting edge health-tech applications that include high scale transaction processing, intelligent bot-based programs, and data analytics
What you will do:
- Building components for the companys advanced health-tech platform using Java, Solr, SpringBoot, DialogFlow
- Communicating effectively in a cross-functional product development team and presenting ideas and solutions effectively
What you need to have:
- Education: B.Tech with Min. 65% marks
- Expert at hands-on programming in JAVA and J2EE
- Proven expertise in Java interfaces with MongoDB (or similar NoSQL databases) as well as relational databases (MySQL, Postgres, etc)
- Key contributor in atleast one 6+ months development project involving SpringBoot and Hibernate
- Strong understanding of application server infrastructure
- Good working knowledge of Maven-based build systems
- Good understanding of build and deployment pipelines that involve ANT and Jenkins
- Proficient understanding of code versioning tools, such as Git or SVN
- Good knowledge of working on Rest APIs, Webservices
- Excellent problem-solving skills
Desired Attributes
- Hands-on experience with Lucene/Solr
- Familiarity with DiagFlow based chatbot building
- Knowledge of NLP
- Learned AI/ML systems
- Excellent interpersonal skills and the ability to build good working relationships.
- Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines.
- Able to effectively collaborate with a team as well as take initiative and work independently to solve problems









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