Accounts executive

🚀 Hiring: Automation Tester

⭐ Experience: 6+ Years

📍 Location: Bangalore

⭐ Work Mode:- Hybrid

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

We’re looking for a skilled Automation Tester with a strong background in Java, Selenium, and AWS to join our growing QA team. If you're passionate about automation, love solving problems, and thrive in a dynamic environment, we’d love to hear from you!

Must-Have Skills:

✅ Strong hands-on experience in Automation Testing

✅ Proficiency in Java for writing test scripts

✅ Expertise in Selenium WebDriver

✅ Working knowledge of AWS services relevant to test environments

✅ Solid understanding of the SDLC and Agile methodologies

Job Title: Customer Support Team Lead

📍 Location: Bangalore

💼 Employment Type: Full-time

🕒 Shift: [Day / Rotational]

👥 Team Size: 8–15 agents (approx.)

Job Summary

We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset.

Key Roles & Responsibilities

A. Team Management & Performance

• Lead, coach, and manage a team of customer support executives
• Monitor daily performance metrics including AHT, CSAT, FCR, SLA adherence
• Conduct regular 1:1s, performance reviews, and feedback sessions
• Prepare rosters and manage attendance to ensure adequate coverage

B. Operations & Service Delivery

• Ensure smooth handling of inbound/outbound calls, emails, and chats
• Act as the first point of escalation for customer issues
• Ensure adherence to processes, SOPs, and quality standards
• Identify gaps and drive process improvements

C. Quality, Training & Compliance

• Conduct call audits and quality checks
• Identify training needs and coordinate with training/QA teams
• Support onboarding and nesting of new joiners
• Ensure compliance with company policies and regulatory requirements

D. Reporting & Stakeholder Coordination

• Prepare and share daily/weekly MIS and performance reports
• Coordinate with internal teams (Operations, Product, Tech, QA) for issue resolution
• Share insights, trends, and improvement opportunities with management

Qualifications & Skills

• Graduate in any discipline (Postgraduate preferred)
• 5–8 years of experience in customer support, with 2–3 years as Team Lead
• Strong understanding of contact center metrics and SLAs
• Excellent communication, people management, and problem-solving skills
• Proficiency in MS Excel and CRM tools
• Ability to work in a fast-paced, target-driven environment

Preferred Skills

• Experience in BPO / Customer Support / Healthcare support (if applicable)
• Exposure to multi-channel support (voice, email, chat)

About the Role

We are seeking a passionate and skilled Java + Kotlin Developer to join our growing engineering team. You’ll be responsible for building scalable backend systems and modern Kotlin-based applications, with opportunities to work on both Android and server-side development.

What You'll Do

• Develop and maintain robust backend services using Java and Spring Boot
• Design and implement modern applications using Kotlin (Android or Multiplatform)
• Work on APIs, microservices, and system integrations
• Collaborate with cross-functional teams in an Agile environment
• Write clean, maintainable, and testable code

Key Requirements

• 3+ years of hands-on experience with Java and Kotlin
• Strong grasp of Spring Boot, REST APIs, and microservices architecture
• Experience with Android Development or Kotlin on JVM
• Familiar with Git, Gradle, and CI/CD tools
• Bonus: Experience with Jetpack Compose, Kotlin Coroutines, or Kotlin Multiplatform

Good to Have

• Familiarity with cloud platforms like AWS / GCP
• Knowledge of Docker, Kubernetes, or DevOps practices
• Previous experience in a startup or fast-paced product environment

Hey Folks!

We are hiring java developers with Core java-7/8, microservices, springboot, oops, RestAPI and SQL skills.

Salary ranges from 20 LPA onwards; negotiable based on experience

Mandatory Skills Required:

▪ ASP.NET & .NET Core, C#, NET 2.0 Web Services, OAuth 2.0 (JWT)

▪ Sitecore 9 and 10, Sitecore MVC, Sitecore JSS, Content Hub, Digital Asset Manager, Product Catalog Manager, Sitecore Experience Manager, Experience Platform, Customer Data Management

▪ Good working knowledge of CI/CD environments (preferably Azure DevOps), Git or similar confuration management software

Required Experience: 
▪ Bachelor's degree in Computer Science or Computer Engineering from an accredited university
▪ 5+ years of relevant industry experience
▪ Must have worked with industry leading Content Management systems; certification in Sitecore is a must
▪ Strong fundamentals in Software Architecture & Software Engineering - OOP, RESTful architectures, Design Patterns, Data Structures, Algorithms
▪ Experience with RESTful API development, Open API specification ▪ Experience with Microservices Development; working on Docker, Kubernetes
▪ Experience analyzing and tuning application performance

Primary responsibilities include : 
1. Leading a small team of software engineers and, also contributing individually to design, develop and test software for cloud, web and mobile
2. Design, develop, test and document quality software to user and functional requirements within specified timeframes and in accordance with CNHI coding standards
3. Design and implement complex real-time data visualization technologies
4. Generate rapid prototypes for feasibility testing
5. Generate all documentation relevant to software operation
6. Adhere to prescribed development systems, processes procedures and ensure efficient, effective,high quality delivery
7. Contribute to the improvement of development systems, processes, procedures
8. Contribute to growing team members, building a strong cohesive team; provide guidance, mentorship
9. Communicate effectively with all stakeholders
10. Perform tasks as specified by the Delivery Lead/Team Lead

• Strong in both Core and Apps side.
• Strong in Apps DBA areas, R12.1, R12.2, Cloning, Patching, Multinode, DMZ, Troubleshooting, Concurrent Manager, Sysadmin Activities 
• Strong in Core BDA areas , Architecture, Installation, Cloning, Patching, Performance Tuning, Standby , DG, RAC, OEM, Upgrade, Migration,Troubleshooting, Replication tool 
• Should be flexible for timng

• Min 1 year recent working experience in Business development domain
• Prior experience of bidding for web and mobile app projects on Upwork or similar platforms
• Understanding of client requirements and providing solutions
• Experience of handling international clients and leading project to conversions
• Candidate should have good communication skills both written and Oral
• Candidate should be a self-learner with strong desire to grow in an organization.
• Should have a professional sales approach with a zeal to generate business

• Place bids on online portals like Upwork, Freelancer, Guru etc. using company account
• Placing genuine and relevant data on bids as per the requirements specified by the client
• Managing accounts on these platforms and optimizing the company profile
• Generating leads from these portals and handling the communication with the client during pre-sales stage
• Providing estimates to clients and leading project towards closure
• Daily reporting to manager for work done and defining strategies

• Design and driving learning strategy and charter for company, inline with business priorities.
• Provide a responsive, effective and efficient centralized- Learning and Development (L&D) function within the newly established Centre of Excellence (CoE) providing a range of Learning and Development services across functions.
• Foster a culture of continuous-learning through various interventions, and providing access to curated, relevant content to the team.
• The incumbent will aggregate and support the delivery of the L&D strategy and the development of the L&D offerings across company
• Design and execute learning journeys for specific cohorts such as high potentials, leadership, any identified critical roles/functions
• Ownership of associated metrics and data for learning & development, and talent processes
• Working in close collaboration with internal and external stakeholders to deliver the learning needs of company.
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AnnexLogic System Pvt. Ltd. is a leading comprehensive business software product development services provider. We partner with both start-ups and established businesses globally in their idea-to-implementation journey. We are a team of professionals who believe in creating business value for our clients through in-depth research, analysis, formation and implementation. Our customers are spread across the globe including the US, Canada, Australia, UK, Europe and Asia-Pacific region.

We are always looking for opportunities to extend our team with new proficient and talented colleagues who love working in a start-up culture, and this time, we need a Senior Back-end Developer, with strong technical skills and relevant experience of at least 4 years.

You’re a motivated team player who takes initiative and pride in his work and contributes to an informal working environment. You will be confident in your ability to develop the product, taking into account the following:

● Excellent knowledge of NodeJS
● At least 3 years of working experience with backend technologies
● Knowledge of PHP is considered a plus
● Knowledge of Java or Kotlin is considered a plus
● You can learn quickly new technologies and adapt to new technical challenges
● Experience in working with a TDD approach
● You have a strong background in Linux-based development
● You have previous experience with container technologies such as Docker
● You have strong knowledge of microservice architecture
● You are passionate about writing clean, maintainable & testable code
● You have strong Agile/Scrum work ethic
● You are continuously researching tools, technologies, frameworks and practices.
● Projects with a high complexity interest you
● You are highly committed and responsible, independent and able to take an initiative
● You are always mindful of quality attributes like maintainability, performance, security, scalability, usability and testability.
● You carefully read the specifications and assignments and you like to take responsibility for your components from start to end
● You feel comfortable discussing and deepening technical and technical requirements with the PM
● You have multitasking capabilities, attention to detail and excellent analytical skills
● Excellent interpersonal and teamwork skills 1 Responsibilities:
● Work on multiple microservices - written in NodeJS (TS, JS), Spring (Kotlin), PHP (Symfony)
● Develop new microservices to accommodate the (many) new features and requirements of the project
● Refactor existing microservices or extract new ones to improve performance and scalability
● Come up with ideas to improve existing architecture - feedback and ideas are always welcome
● Monitor, trace and debug production microservices to ensure an application with 0 downtime
● Work to improve the CI / CD flow of the project Things we can guarantee:
● Competitive salary, with many other extra benefits (complex medical package, extra free days, events, gifts and others)
● Opportunity to work on a challenging project, using the latest technologies
● The perfect framework for professional development
● A young, creative and friendly team
● A flexible work schedule which makes you more productive
● We support any opportunities that are useful for you, including training and events