Accounts - Executive

What is WoCo and why should you join?

WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.

Location

Onsite. Gurugram.

What will you do every day?

We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.

What do you need to ace your role?

• Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
• Act as a techno-functional consultant and provide recommendations on process
• Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
• Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
• Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
• Support clients during critical HR events like Appraisal, Increments etc.
• Support clients to resolve queries or bugs, as and when required
• Gather feedback on product experience during the entire customer lifecycle via targeted surveys
• Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
• Share best practices with clients on how to achieve product success with WoCo
• Identify risks proactively, mitigate and escalate as deemed appropriate
• Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
• Excellent communication and presentation skills.
• Excellent relationship-building skills
• Be a cultural champion and energy driver

Requirements

• 2-4 years of experience in Customer Success in SaaS
• Exceptional communication and presentation skills, coupled with excellent listening skills
• Analytical and data-driven with ability to work with multiple stakeholders
• Demonstration of good product and consumer thinking during his/her career
• Hands-on and a quick learner. Comfortable with learning new technology
• Basic tech skills especially knowledge of python, Power BI will be a plus
• This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
• We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Hi,

We are looking for MERN Fullstack Developer. Can work remotely. Need to handle both frontend and backend. Please reply if interested.

Thanks!

Cinetoons

As a part of Design Team, we work on products that empower Recruiters to increase their productivity. We own these projects from start to finish and collaborate with a multidisciplinary team of developers, product managers, content strategists, and researchers to deliver the best possible experience.

Responsibilities:

• Create and communicate end to end user interface design specs, including high priority and high visibility complex interaction and dialog flows, wireframes, interactive prototypes

• Single handedly drive designs and oversee the strategic and tactical deliverables related to that project

• Coordinate and plan with other functions, including identifying the appropriate UX methods and tools to use depending on project constraints. Manage stakeholder expectations

• Understand both the user behavior and the technology components (speech, natural language) that make for a natural, efficient, and reliable machine-to-human conversation

• Support and contribute to the voice talent and persona definition process for different design situations

• Conduct usability tests using prototypes and incorporate findings and usage data to refine the design

• Develop design principles and style guides to be followed in a voice-first environment to create a consistent user experience

• Work in a highly iterative and nimble environment with product managers, engineers, and recruiters to get your design shipped

Requirements:

• Bachelors/Masters in Design, HCI, Cognitive Psychology, or any other related field

• 4+ years of experience as an experience designer for web/mobile or voice applications

• Hands on experience with XD, Illustrator, Photoshop (or equivalent programs)

• Deep knowledge of UX design, user research, visual design, and Service design

• Experience working cross-team while taking feedback from product management, engineering, business and marketing

• Excellent problem solving skills along with deep empathy for users

• Good experience in designing mobile interfaces and responsive desktop sites

• Excellent written and communication skills

• Fluency in English and Hindi. Added bonus if you know other Indian languages

Preferred Skills:

• Experience with conversational product design

• Creativity, logical thinking, solid design process and detailed design presentations

• Familiarity with speech and natural language processing technologies

• Expertise in motion design or prototyping

• Supporting the Executive Creative Director and the Creative Team with the development of concepts,

strategies, and client presentations.

• Bring an ability to think and understand copy

• Directing the design and development of creative materials.

• Ensuring brand identity and message consistency across channels.

• Keeping up with the latest trends, strategies, and technologies.

Job Title: Senior iOS Software Developer

Location: Tardeo, Mumbai

Job Description: We are seeking a highly skilled and experienced Senior iOS Software Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining high-quality iOS applications. You will collaborate closely with cross-functional teams, including product management, design, and backend engineering, to deliver innovative and user-friendly mobile experiences. As a senior developer, you will also mentor junior developers, contribute to architectural decisions, and ensure the scalability and performance of our mobile applications.

Key Responsibilities:

• Design and Development: Lead the design and development of complex iOS applications for a diverse range of verticals including Finance, retail and Healthcare from concept to release, ensuring a seamless user experience.
• Architecture: Make architectural decisions, design scalable solutions, and optimize performance across a range of iOS devices.
• Collaboration: Work closely with product managers, designers, and backend engineers to define, design, and ship new features.
• Code Quality: Write clean, maintainable, and efficient code following best practices for software development, including unit testing and continuous integration.
• Mentorship: Provide technical guidance and mentorship to junior developers, fostering a collaborative and learning-driven environment.
• Problem Solving: Identify and resolve performance issues, bugs, and other technical challenges, ensuring the stability and responsiveness of applications.
• Innovation: You , and actively contribute to the continuous improvement of our development processes.
• Documentation: Create and maintain technical documentation to support development processes, onboarding, and knowledge sharing.

Qualifications:

• Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
• Experience: Minimum of 5 years of experience in iOS development with a strong portfolio of released applications that can be shared for review.
• Technical Skills:
• Proficiency in Swift and Objective-C.
• Solid understanding of object-oriented programming
• Knowledge of memory management and multi-threading
• Experience with embedded databases and other system data stores
• Strong understanding of iOS frameworks such as UIKit, Core Data, Core Animation, and Core Graphics.
• Good knowledge of performance limits and characteristics
• Good sense of UI design execution principles
• Experience with RESTful APIs, JSON, and third-party libraries to connect to backend services.
• Knowledge of mobile app architecture patterns such as MVC, MVVM, and VIPER.
• Experience with version control systems, preferably Git.
• Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
• Implementation of automated testing platforms and unit tests, benchmarking and optimization
• Understanding of Apple’s design principles and interface guidelines.
• Soft Skills:
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Leadership experience or potential to lead projects and teams.

Preferred Qualifications:

• Experience with modern iOS tools and frameworks such as SwiftUI and Combine.
• Knowledge of iOS accessibility features and best practices.
• Familiarity with y best practices.
• Experience with automated testing frameworks like XCTest.
• Contributions to open-source projects or active participation in the iOS developer community.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹1,000,000.00 per year

Location Type:

• In-person

Schedule:

• Day shift

Ability to commute/relocate:

• Tardeo, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Kiko is looking for an experienced React Native developer to join our Engineering team. You will be working with our engineers to develop and maintain high quality mobile applications.

If you're passionate about mobile platforms and translating code into user-friendly apps, we would like to meet you.

As a Mobile developer, you'll collaborate with internal teams to develop functional mobile applications, while working

in a fast-paced environment. Ultimately, you should be able to design and build the next generation of our mobile

applications platform.

Responsibilities

1. Work as part of a small team to build React Native iOS / Android applications.

2. Architect, build and maintain excellent React Native applications with clean code.

3. Technical design of complex mobile applications.

4. Implement pixel perfect UI's that match designs.

5. Implement clean, modern, smooth animations and transitions that provide an excellent user experience.

6. Integrate third-party API's.

7. Write unit and integration tests.

8. Release applications to IOS and Google Play stores.

9. Work with native modules when required.

10. Ensuring the best performance and user experience of the application

11. Guiding team members for design and implementation tasks.

12. Co-ordinating end-to-end implementation.

13. Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and highquality solutions.

Desired Candidate Profile

1. 3+ years of professional experience working with React Native- Preferred

2. 3-6 years of professional software development experience

3. Meaningful experience working on large, complex systems.

4. Demonstrable portfolio of released applications on the App store and the Android market.

5. Ability to take extreme ownership over your and team’s work.

6. An understanding of React Native best practices and a commitment to following them

7. Ability to work through new and difficult React Native issues and contribute to libraries as needed

8. Ability to create and maintain continuous integration and delivery of React Native applications

9. A positive mindset and can-do attitude

10. Forensic attention to detail

11. Good hands-on experience in GIT