We are hiring for Corporate Ticketing (Male) at EaseMyTrip.com · Noida, Mumbai · 3 - 10 years · ₹3L - ₹10L / yr · Profitable · Posted 19 Mar 2026
We are hiring for Corporate Ticketing (Male)
Location- Noida/ Mumbai (Nariman Point)
Experience- 3+ Yrs
Rotational Shifts (1pm to 10pm)
Required:
● Possess in-depth knowledge of GDS systems, specifically Galileo and sabre
● Demonstrate proficiency in managing both international and domestic ticketing operations
● Strong understanding of city codes, airport codes, and airline hubs.
● Excellent communication skill in both written and verbal formats
● Willingness to work in rotational shifts, including nights and weekends
Shubham Vishwakarma
Full Stack Developer - Averlon
About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
Connect with the team
Company social profiles
Similar jobs (3)
Job Title: Customer Support Executive – Travel/Airline Process (Blended)
We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.
Process Overview:
- Industry Preference: Airline / Travel Industry Background.
- Experience Required: Minimum 6 months in Travel Industry (Mandatory).
- Process Type: Blended (Chat & Voice Support).
- Working Days: 5 Days a Week.
- Transportation: Both-side Cab Facility.
- Communication Level: Excellent English Communication (C1 Level Required).
- Qualification: Graduate / Undergraduate.
- Typing Speed: Minimum 35 WPM with 90% Accuracy.
- Salary: Up to ₹32,000 CTC
Roles & Responsibilities:
- Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
- Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
- Resolve customer concerns efficiently while ensuring high customer satisfaction.
- Maintain proper documentation of customer interactions in the system.
- Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
- Coordinate with internal teams for escalations and issue resolution.
- Ensure adherence to company policies, compliance standards, and service guidelines.
This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.
Job Description – ERP Coordinator (Independent Position)
Position: ERP Coordinator
Experience: 1+ Years
Location: Navi Mumbai
Industry Preference: ERP / Software / IT Services
Job Summary:
We are looking for an experienced and independent ERP Coordinator who can strictly monitor ticketing operations, coordinate between teams and clients, and ensure proper follow-up on every support and development query. The candidate should be confident, straightforward, result-oriented, and capable of handling responsibilities independently without continuous supervision.
Key Responsibilities:
•
Monitor daily ERP support and development tickets.
•
Ensure every client query is properly logged and ticket generated.
•
Verify whether tickets are resolved within committed timelines.
•
Follow up with support and development teams for pending issues.
•
Track unresolved queries and escalate delays when required.
•
Maintain proper coordination between client, support, and development teams.
•
Ensure proper communication and status updates are shared with clients.
•
Prepare daily/weekly pending ticket reports and management updates.
•
Identify gaps in ticket handling and improve process discipline.
•
Independently handle critical client coordination and issue management.
Required Skills:
•
Strong experience in ERP coordination and ticket management.
•
Good understanding of support flow, issue tracking, and escalation process.
•
Strong communication and follow-up skills.
•
Blunt, confident, and professional personality with strong ownership mindset.
•
Ability to handle pressure and maintain strict process control.
•
Experience with ticketing systems and ERP software preferred.
•
Good reporting and documentation skills.
Candidate Profile:
•
Independent decision-making capability.
•
Strong work ethics and accountability.
•
Ability to manage teams and push for timely closures.
•
Professional attitude with excellent coordination skills.
Preferred:
•
ERP implementation/support background.
•
Experience working with multiple clients and internal technical teams.
•
Ready to travel if required for business coordination.
•
B.Com Graduate/ Any Gradute.
Senior Holiday Sales Executive
Location: Chennai
Experience: 2–4 Years
Salary: ₹ 4- ₹ 6 LPA,
: About The Role
Manage domestic and international tour operations, prepare travel itineraries, coordinate bookings, and ensure seamless travel experiences while delivering excellent customer service.
: Please Note
Immediate joiners preferred
:Key Responsibilities
Handle domestic & international tour operations
Prepare customized itineraries & quotations
Manage flight, hotel & transport bookings
Coordinate with vendors & suppliers
Handle customer queries & complaints
Ensure smooth tour execution
Maintain client relationships
Collect payments & maintain records
: Requirements
2–4 years of Travel Industry experience
Knowledge of domestic & international packages
Experience in FIT & Group Tours
Good communication skills
Proficiency in MS Office
Graduate in any discipline
Travel & Tourism certification is a plus
: Benefits
Competitive Salary
Career Growth Opportunities
Professional Learning & Development
Travel Industry Exposure
Supportive Work Environment
-----------------------------------------------------
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon