Accounts Executive

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

• School sales : Primary responsibility is to sell to schools and bring them onboard o Tie up with schools and onboard them so that we can offer the the comapny plan to the parents in the school
  • Negotiate and get into commercial agreements with schools o Upsell our other payment products in the schools

• Stakeholder Management in Schools:
  • Enable the company to liaison with the schools tied up with, for close to everything from meeting the parents, doing events etc.
  • Forge a strong relationship with the school management and principal and be their first port of call on anything to do with finances
• Team Building- Build a high quality sales team and lead it in that city

🔎 What are we looking for?

• Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and do sales independently
• Ability to drive sales and closures → Have the capability to do standalone meetings with school management and drive closures
• Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
• Bias for action → Have the temperament to experiment and execute in uncertainty
• Hustler → Ability to generate resources to solve a problem
• Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
• Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives

• 3+ years of doing b2b sales
• Entrepreneurial mindset - the ability to be able to crack school deals independently and work to get tangible results without too much handholding
• Willingness to be on the ground most of the time and doing field sales
• Relevant experience of selling to schools is desirable but not a requirement

• Becoming a part of the early core team
• Competitive salary plus ESOPs
• Work with colleagues from strong backgrounds & hungry to succeed
• Opportunity to interact with and learn from high-pedigree investors & mentors - o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
• o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan 

Client: Sony Corporation

Position: 3

Exp: 5-8Years

DevOps Engineer

Location: Bangalore

Budget: 16.5 LPA Max

Gerrit ,Jenkins, Rabbit MQ AWS Linux
Python ,Ansible, Tomcat ,Postgresql
Grafana ,Groovy,HTML,Shell,Apache,Git , ELK

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus