ASP.NET Developer

Immediate Hiring for L3 Support Backend .Net Developer Position

Job Description:

We are looking for a proactive and detail-oriented L3 Support Engineer to manage and resolve complex technical issues in our Online Travel Booking Platform. You will act as a bridge between customer support, QA, and development teams, with deep knowledge of application internals, APIs, databases, and cloud environments. Ideal candidates should have hands-on experience in .NET or any other backend stack and should be able to handle critical issues, automate support tasks, and contribute to platform stability.

Key Responsibilities:

1. Investigate and resolve complex issues reported by L1/L2 support or customers in production.
2. Perform deep-dive analysis of application logs, exceptions, database queries, and API interactions.
3. Handle incidents related to booking failures, payment mismatches, GDS/supplier API errors, and latency issues.
4. Coordinate with Engineering teams to identify bugs and ensure timely resolution.
5. Monitor system health, performance metrics, and alerts across services (flight, hotel, payment, user management, etc.).
6. Perform root cause analysis (RCA) and document it with action plans and preventive measures.
7. Build or improve internal tools/scripts to aid in faster triaging and resolution.
8. Own deployment verifications and hotfix validations in staging or production environments.
9. Support business continuity during high-traffic periods (e.g., holiday seasons, campaigns).
10. Maintain a knowledge base of recurring issues, resolutions, and platform behavior.

Required Skills :

Join us in our mission to inspire travellers and create unforgettable experiences! If you have the skills, experience, and enthusiasm to excel in this role, we'd love to hear from you.

3–6 years in Application Support / L3 Support / Backend Engineering

1. Strong knowledge of .NET Core / ASP.NET / C#, or any other backend language (Java, Node.js, Python, etc.)
2. Proficiency in debugging distributed systems and analyzing API and application logs.
3. SQL Server, PostgreSQL, or other RDBMS – query optimization, issue tracing.
4. Understanding of RESTful APIs, OAuth, third-party API integration (e.g., GDS, payment gateways).
5. Exposure to Azure / AWS / GCP – especially logging, monitoring, and app services.
6. Experience using tools like Postman, Fiddler, Kibana, Grafana, Azure Monitor, or similar.
7. Knowledge of microservices, CI/CD pipelines, and application containers (Docker, Kubernetes) is a plus.
8. Excellent communication skills to interact with cross-functional teams

Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.

Engineering at Innovaccer

With every line of code, we accelerate our customers' success, turning complex challenges into innovative solutions. Collaboratively, we transform each data point we gather into valuable insights for our customers. Join us and be part of a team that's turning dreams of better healthcare into reality, one line of code at a time. Together, we’re shaping the future and making a meaningful impact on the world.

About the Role

We at Innovaccer are looking Software Development Engineer-II (Fullstack) to build the most amazing product experience. You’ll get to work with other engineers to build delightful feature experiences to

understand and solve our customer’s pain points

A Day in the Life

● Building efficient and reusable applications and abstraction

● Identify and communicate best practices.

● Participate in the project life-cycle from pitch/prototyping through definition and design to build, integration, and delivery

● Analyse and improve the performance, scalability, stability, and security of the product

● Improve engineering standards, tooling, and processes

What You Need

● 2-5 years of experience with a start-up mentality and a high willingness to learn

● Expertise in Python/NodeJS

● Experience working in Web Development Frameworks (Express/Django or Flask)

● Experience working in teams of 3-10 people.

● Knowledge of Relational Databases

Nice to have

● Experience working in FE (JS + React)

● Experience in Cloud (AWS)

● Experience in Terraform

We offer competitive benefits to set you up for success in and outside of the work

.

Here’s What We Offer

● Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days.

● Parental Leave: Experience one of the industry's best parental leave policies to spend time with your

new addition.

● Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just

take a break? We've got you covered.

● Health Insurance: We offer health benefits and insurance to you and your family for medically related

expenses related to illness, disease, or injury.

● Pet-Friendly Office*: Spend more time with your treasured friends, even when you're away from

home. Bring your furry friends with you to the office and let your colleagues become their friends, too.

*Noida office only

● Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche

facility that puts your child's well-being first. *India offices

Where and how we work

Our Noida office is situated in a posh space, equipped with various amenities to support our work environment. Here, we follow a five-day work schedule, allowing us to efficiently carry out our tasks and

collaborate effectively within our team. Innovaccer is an equal opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.

Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing

employment with us. We do not guarantee job spots or engage in any financial transactions related to

employment. If you encounter any posts or requests asking for payment or personal information, we strongly

advise you to report them immediately to our HR department at px@innova. Additionally, please

exercise caution and verify the authenticity of any requests before disclosing personal and confidential

information, including bank account details

.

About Innovaccer

Innovaccer Inc. is the data platform that accelerates innovation. The Innovaccer platform unifies patient data

across systems and care settings and empowers healthcare organizations with scalable, modern applications

that improve clinical, financial, operational, and experiential outcomes. Innovaccer’s EHR-agnostic solutions

have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery

transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life

sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people

and generate over $1.5 billion in cumulative cost savings. The Innovaccer platform is the #1 rated

Best-in-KLAS data and analytics platform by KLAS, and the #1 rated population health technology platform by

Black Book. For more information, please visit innovaccer.com.

Check us out on YouTube, Glassdoor, LinkedIn, and innovaccer.com

Job Category: Software Development

Job Type: Full Time

Job Location: Bangalore

Gnani.ai aims to empower enterprises with AI based speech technology.

Gnani.ai is an AI-based Speech Recognition and NLP Startup that is working on voice-based solutions for large businesses. AI is the biggest innovation that is disrupting the market and we are at the heart of this disruption. Funded by one of the largest global conglomerates in the world, and backed a number of market leaders in the tech industry,

We are working with some of the largest companies in the banking, insurance, e-commerce and financial services sectors and we are not slowing down. With aggressive expansion plans, Gnani.ai aims to be the leader in the global market for voice-based solutions.

Gnani.ai is building the future for voice-based business solutions. If you are fascinated by AI and would like to work on the latest AI technologies in a high-intense, fast-growing and flexible work environment with immense growth opportunities, come and join us. We are looking for hard workers, who are ready to take on big challenges.

NLP Software Developer

Gnani.ai is looking to hire software developers with 0 to 2+ Years of experience, with a keen interest in designing and developing chat and voice bots. We are looking for an Engineer who can work with us in developing an NLP framework if you have the below skill set

Requirements :

• Proficient knowledge of Python
• Proficient understanding of code versioning tools, such as Git / SVN.
• Good knowledge of algorithms to find and implement tools for NLP tasks
• Knowledge of NLP libraries and frameworks
• Understanding of text representation techniques, algorithms, statistics
• Syntactic & Semantic Parsing
• Knowledge/work experience on No-SQL database Mongo.
• Good knowledge of Docker container technologies.
• Strong communication skills

Responsibilities :

• Develop NLP systems according to requirements
• Maintain NLP libraries and frameworks
• Design and develop natural language processing systems
• Define appropriate datasets for language learning
• Use effective text representations to transform natural language into useful features
• Train the developed model and run evaluation experiments
• Find and implement the right algorithms and tools for NLP tasks
• Perform statistical analysis of results and refine models
• Constantly keep up to date with the field of machine learning
• Implement changes as needed and analyze bugs

Good To Have :

Start up experience is a plus

Position - RoR Developer

Responsibilities - 

Candidate should 

• Write clean, maintainable and efficient code
• Design robust, scalable and secure features
• Contribute in all phases of the development lifecycle
• Follow best practices (test-driven development, continuous integration, SCRUM, refactoring and code standards)
• Drive continuous adoption and integration of relevant new technologies into design.

Skills -

• Proven work experience in software development
• Demonstrable knowledge of front-end technologies such as JavaScript, HTML, CSS and JQuery
• Experience developing highly interactive applications
• A firm grasp of object oriented analysis and design
• Passion for writing great, simple, clean, efficient code
• Good knowledge of relational databases
• Working knowledge of NoSQL databases

Experience - 3 years of experience as a Ruby on Rails developer

About Us:
Three Wheels United works in the exciting fintech domain by developing novel solutions to improve financial inclusion and reduce pollution. Our solutions are backed by cutting edge technology which helps streamline complex financial instruments and improve operational efficiency between various partners. Three Wheels United has won several awards for its efforts in driving sustainable use of resources and promoting clean technology and not surprisingly is backed by multiple international and national venture funds.

Being a start-up, Three Wheels United offers a challenging fast-paced environment to learn and grow by providing you opportunities to step out of comfort zone and tinker with your creative and innovative side and host various responsibilities.

In collaboration with Microsoft Research, we are developing a data-driven lending platform catered towards the needs of “emerging markets” users. The complete platform has various components, all working in tandem to provide a “comfortable” loan journey for our borrowers by working on increasing their ability to earn more as well as improving their willingness to repay. As someone joining the technology team, you’ll have the chance to experience and lead efforts into scaling the existing systems to thousands of users across India and outside. You’ll also get a chance to learn the various nuances of working in the domain of finance and sustainable technology development.

We are looking for outstanding engineers to assist building up the core components as well as designing new components. Knowledge of existing technologies is preferred, but ultimately, we are looking for individuals with a growth mindset, willing to learn and contribute to their growth and the growth of their peers.

Our lending model has been identified as one of the most innovative in global south by the Climate Finance Lab and we have raised seed funds from global Angel investors to scale our operations. We work closely with Microsoft Research India and Mahindra Electric as our technology partners. The technology team is being incubated at Microsoft Research’s Center of AI and Societal Impact and will work closely with Researchers to iron out the platform. https://hashedin.com/blog/acm-sigchis-1st-bangalore-chapter-user-research-in-action/">HashedIn and Diode cover in brief our partnership with Microsoft Research’s TEM group and the work around financial inclusion and sustainable technology development.

• Develop, modify, and maintain code base of various applications.
• Coordinating with a remote team and applying appropriate branching, labelling using GIT.
• Adding features to the existing web dashboard for monitoring and supporting field operations.
• Implementing application testability and diagnostics and fixing bug with REDUX architecture.

• 2+ years’ experience with development of Restful APIs.
• Knowledge of MVC architecture.
• Strong Knowledge of Database management and OOP.
• Any prior experience of using CD/CI pipelines and experience with azure web services.

• Contributions to Opensource projects.
• Contributions to developer community through Stack Overflow, TopCoder, CodeChef, Google Developer Groups etc.
• Relevant personal or public technical blogs

Responsibilities:

• Writes high quality code & unit tests, builds, tests as per agreed timelines
• Participates in technical design and provides estimation
• Owns one or more small to medium features
• Becomes a go-to person in at least one area
• Communicates clearly and gets clarification upfront to minimize rework. Knows when to ask for help to unblock.
• Consistently follows and promotes SDLC best practices: Coding standard, testing, code reviews, code comments etc.
• Exhibit strong problem solving skills, helps other developers and demonstrates teamwork

Requirements:

• Understands detailed requirements and demonstrates excellent problem solving skills
• Deep understanding of software engineering practices, Design Patterns, Data Structures, Algorithms
• Excellent programming skills in ROR, Golang, NodeJS, Python
• Strong communication skills
• Strong sense of ownership, drive and ability to deliver results
• 4+ years of experience in product driven organization
• A Bachelors or Masters degree in engineering from a reputed institute
• Experience in Golang, RoR, Unity, ML or Python will be an added advantage

Demonstrated experience in Development, unit test application modules based on specified design using PHP, AngularJS, NodeJS, HMTL5, CSS, J2EE/DB2 technologies using Agile Methods