tekla

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

🚨 We’re Hiring: System Administrator (Min. 1.5 Years Experience) – Kolkata 🚨

📍 Location: Kolkata

💼 Experience: Minimum 1.5 years

💰 Salary: Up to ₹20,000/month (Negotiable based on skills)

🕒 Shift: Rotational

🧑‍💻 Joining: Immediate

🔧 Key Responsibilities:

• Network management & monitoring
• Desktop support & remote desktop troubleshooting
• Linux system handling (Preferred)
• Hardware installation & troubleshooting
• Basic server maintenance

About the role:

You will own a functional area - from product conception to its delivery to customers. You are expected to design and code independently in multiple tech components related to your functional area. You must also develop a deep understanding of non-functional requirements, such as reliability and availability, scale, horizontal scalability, etc. over time to make tech stack decisions accordingly. You are expected to actively mentor junior engineers. You own

the codebase quality.

We are looking for seasoned engineers who are quality-conscious, product thinkers, business cognizant and smart. Engineers get to significantly amplify the impact of their work or creations with scale. The scale also demands that engineers to produce super-efficient solutions.

What you’ll do

• Strong experience with Java 8, Spring and Spring Boot, Spring MVC, Spring Data,
• Working experience in Microservices
• Version Control: Git
• Strong understanding of functional/reactive programming, OOP, design
• Experience with Docker and Kubernetes.
• SDLC: Working experience in Agile methodology
• Strong interpersonal skills and time management skills

What you’ll need

• B.Tech or M.Tech equivalent with at least 3 years of experience
• Deep expertise in at least one programming language & tech stack.
• Strong object-oriented design skills, ability to apply design patterns, and an uncanny ability to design intuitive module and class-level interfaces
• Experience in building data-driven web application design and development is a plus
• Good understanding of multiple tech solutions and ability to pick the correct one for the given situation
• Prior work experience in an agile environment or continuous integration and continuous delivery (CI or CD)
• Ability and experience in designing high-level software designs of the scalable system, taking NFR (non-functional requirement) into consideration

• Design technical specifications for RPA (Automation Anywhere) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Automation Anywhere).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Position: Technicians / Riggers.

Qualification: ITI /Diploma Electrical or Electronics or technicians.

Experience: 3 years + experience Telecom field (preferably in IBS Network)

Job Description for Technicians / Riggers:-

·        Knowledge of RIL Automation tools: JPW

·        Preventive Maintenance & Corrective Maintenance of

o  IBS (Indoor Small Cell/WiFi/UBR (P2P/P2MP)) : Battery & SMPS, Electrical Panel, Energy Readings of energy meters, Earthing & Power System, Alarm extension to NOC, Security Alarm System testing.

o  Small Cell / L2 Switch / UBR All Type / WiFi : Power/CIPRI cable, GPS Connector, Antenna & LOS alignment, etc

o  SMPS Maintenance : Rectifier Ventilation cleaning, LVD/BLVD setting check, Check All Parameters visible on NOC, Hardware Replacement - Rectifier, Controller, Communication

o  Battery Maintenance : Battery Discharge test, Voltage & abnormal temperature, Earthing & Power connection.

o  Earthing Maintenance : Earth pit Measurement and Maintenance, Record Voltage between Neutral & Earthing, Check earthing bonding at all points at site.

·        Overall hygiene of site

·        Reset and/or Replacement of HW /cards - Replacing Faulty cards with Healthy Spares at site.

·        Bring faulty Module from Site to CMP - Providing data for Consumption booking in SAP.

·        Related tasks as instructed by NOC 

·        Required to climb mobile towers.

·        Tower climbing training will be provided before joining.

About us:

Pi - India’s 1st SuperMoney App, is an AI-native Fintech startup building ML platforms for financial advisory and wealth management. Founded by a former Investment Banker (IIT/IIM/ CFA®) with over a decade of experience.

We are looking for Machine Learning Engineers who are passionate about developing world-class ML platforms. You will be part of the Core Founding team that lays the foundation for a Unicorn journey. You'll join a visionary, funded startup on the ground floor and get to build it up one conversation at a time.

Qualifications:

• Overall experience of 4 to 7 years in ML
• B.Tech/BE from top-tier colleges (IIT, NIT, IIIT)

Requirements:

• Applied GenAI expertise in implementing cutting-edge LLMs and diverse generative models, specializing in transformers and GPT models.
• Demonstrated proficiency across various modalities, showcasing a dynamic skill set for innovative solutions.
• Expertise in Natural Language Processing (NLP), with a comprehensive understanding of the entire stack involved in designing, training, evaluating, and deploying machine learning models, particularly large language models.
• Deep understanding of the entire stack when it comes to designing, training, evaluating, and deploying ML models. Successfully collected a new giant dataset and played a critical role in shipping a new ML product that required custom components.
• Extensive experience in designing and building intelligent agents, leveraging AI techniques to create autonomous and adaptive systems for various applications.
• Proficient in writing distributed ML infrastructure, debugging and fixing hard-to-find bugs in ML models, and owning production-grade projects from start to finish.
• Experience with Deep learning frameworks such as PyTorch, TensorFlow. , Jax, and Keras.
• Proficient in writing GPU kernels using CUDA .
• Experience with AWS SageMaker and the AWS Machine Learning suite of tools.
• Developed novel techniques for ML model measurement and mitigation.
• Proficient in Apache Kafka for seamless data streaming, Apache Spark for large-scale batch processing, and Apache Airflow for efficient orchestration.
• Demonstrated expertise in Kubernetes-based workflows, specifically Kubeflow, for scalable and portable machine learning and data processing deployments, enhancing pipeline reliability and performance.
• Experience with MongoDB, MySQL, and Vector databases.
• Experience with analytics.
• Proficient in Kubernetes, Python, Github, Huggingface, R(for Analytics)
• Experience in mentoring and growing engineers.

Additional Benefits:

Competitive compensation along with ESOPs of a path-breaking Fintech startup

Desired Experience

3+ years

Job Description

What You’ll Do

• Taking an active role in architecting the solutions we build
• Designing and implementing web applications using JavaScript and its frameworks (i.a. React, Vue, Angular), HTML5 and CSS3
• Working closely with the dispersed development team, client, and project manager in SCRUM methodology
• Ensuring that programming practices and code quality are respected
• Supporting other engineers with your expertise when needed (knowledge sharing)
• Leading your colleagues’ growth and development

What you bring to the table

• 3+ years of Experience with React. Good to have a working knowledge of React Native, Angular, VueJS
• Strong expertise with HTML, CSS, and writing cross-browser-compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Hands-on and implements complex React modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git)
• Critical thinker and problem-solving skills

Bonus if you have…

• Experience with Angular2+ and Node
• Experience with AWS or GCP infrastructure
• Curiosity about new languages, libraries, frameworks
• Contributions to open-source projects
• Experience with Selenium, or Jest or similar front end test frameworks

JOB OVERVIEW

Responsible for the front-end development of user interfaces ensuring an enhanced user experience. Follow

emerging trends, adhere to development best practices, and help make improvements to existing web pages,

emails, and all other user interfaces/experiences.

we will need some stronger UX skills to round out the rest of the team (comfortable working with figma and creating responsive/pixel perfect designs

ROLES AND RESPONSIBILITIES

• Work in collaboration with Callaway Golf Designers to turn their vision into functional HTML templates

integrated into SAP Hybris across international sites and multiple brands

• Work in collaboration with backend developers to ensure proper implementation of website data and

functionality.

• Help manage projects through the design, development, and QA processes

• Continue to expand knowledge of new technologies, as well as strengthen current knowledge base

• Build responsive sites for mobile and desktop web experiences.

• Follow the latest advancements in front end technologies and techniques.

• Review code and mentor other developers on best-practices for front end development.

• Help import content and product data into sites using a multi-country model including localization and site[1]specific catalogs

• Help integrate images from digital asset management system

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities):

• Experience developing web-based responsive applications

• Fluent in HTML/CSS/JavaScript and able to develop rich client experiences from mock-ups from the ground

up

• Experience using established CSS architecture patterns for code reuse and modularity such as BEM,

SMACSS and others

• Experience with CSS pre-processors such as LESS or SASS

• Experience building responsive templates using bootstrap

• Front end and visualization experience using JavaScript and extensive experience with jQuery Libraries,

React.js, underscore, or native JS for DOM manipulation.

• Experience using HTML markup languages such as JSTL to create high performing applications

• Experience with CMS platforms, such as WordPress, Shopify or Hybris

• Experience using web templating engines

• Extensive knowledge of respective browser compatibility issues (Internet Explorer, Firefox, Safari, Chrome).

• Experience integrating iframes

• Experience loading product and content data onto management tools

• Experience working with RESTful JSON Web Services is a plus

• Experience with front end build tools such as webpack, gulp, grunt, etc.

• Experience with development processes including git

• Experience in working with client and offshore team to ensure seamless delivery.

• Creative, artistic and understanding of how human interacts with computer

• An impeccable eye for detail with the ability to match your UI to any design in a cross-browser and device

environment

• Strong interpersonal and communication skills with an affinity for problem-solving

• Ability to self-manage during projects and proactively raise issues/concerns to the team

• A desire to own a project from beginning to end, with a strong sense of pride in a job exceptionally done

About us

The YUG Metaverse is a virtual reality technology and development firm that specializes in creating immersive, interactive experiences within virtual worlds. Our team is dedicated to pushing the boundaries of what is possible within the metaverse and providing our users with engaging and innovative content. We have created a platform that allows users to interact with each other and explore virtual worlds in a way that feels real and natural. From socializing and gaming to business meetings and events, the YUG Metaverse offers endless possibilities for exploration and connection.

What we are seeking

We are seeking a talented Unreal Game Developer to join our team. The Unreal Game Developer will be responsible for creating and implementing high-quality game mechanics and features using the Unreal Engine. The ideal candidate will have a strong understanding of programming concepts and a passion for creating immersive and engaging game experiences.

Key Responsibilities:

• Design and implement game mechanics and features using the Unreal Engine
• Collaborate with the game design team to develop and iterate on game play ideas
• Work with the art team to integrate and optimize 3D assets and animations
• Write clean, efficient, and well-documented code
• Debug and troubleshoot issues as they arise
• Contribute to the development of the overall project roadmap and schedule

Requirements:

• 3-5 years Experience with game development using Unreal Engine 4
• Proficiency with C++ programming and the Unreal Engine
• Strong problem-solving and debugging skills
• Ability to work well in a team environment
• Excellent communication skills
• A portfolio of game development work is a plus

HR Coordinater (female only)

Casey Group, an Odisha based FMCG Company looking for experienced female human resources-cum-sales coordinators to manage their marketing strategies and policies.

What You Will Do:

As a HR Coordinator you will make your impact in the organization by supporting the recruiting program and sales team in the following ways:

Recruitments:

• Understanding defined market attributes to assist in developing recruiting and sales strategies   for long term and sustained growth.
• To coordinate with the field sales staff regarding their daily work report and daily sales report.
• To motivate the field sales team to achieve their sales target.
• To help in day to day recruitment cycle through job postings, formulating HR policies, attendance management of the field sales team.
• To manage the payroll processing.
• Preliminary screening of resumes and conducting interview sessions of the sales force.
• To organize training and seminar sessions for the new joiners.
• To organize sales order and manage sales inventories of dealers, distributors and stockiest of the company.
• To perform other admin duties as and when required.

Qualifications:

Required:

• Education: MBA or Equivalent Degree with HR and marketing specialization.
• Experience Required: 1-2 yaers

Preferred Skills:

• She should be smart and presentable in approach.
• She should have knowledge on various job sites and postings.
• She should be a versatile and dynamic personality.
• She should have knowledge on sales coordination.
• She should be capable to manage and handle sales team sitting in the corporate office.
• She should have knowledge of payrolls, coordination, motivation and execution.
• She must be an MBA in HR & Marketing.
• She must be an experienced person having at least 1 year of experience.
• Must own a laptop of her own.

Location: Bhubaneswar, Odisha

Shift Timing: 9.30a.m. -6.30p.m.

CTC: upto 18k p.m.

Fulltime associate