tekla

Job Overview:

We are seeking an enthusiastic Telecaller to join our dynamic sales and marketing team. In this role, you will be pivotal in reaching out to potential clients, presenting our EdTech products and services, and generating valuable leads. Your efforts will directly contribute to expanding our customer base and driving company growth.

Key Responsibilities:

• Outbound Calls: Initiate calls to potential clients, including schools, colleges, and individual learners, to introduce them to our EdTech solutions.
• Lead Generation: Identify and qualify leads through proactive cold calling and follow-up on inquiries.
• Product Explanation: Clearly explain our offerings, address questions, and handle concerns to spark interest and engagement.
• Follow-Up: Maintain regular contact with leads and prospects to nurture relationships and guide them through the sales process.
• Database Management: Accurately update and manage customer databases with relevant information.
• Reporting: Provide regular reports on call activities, lead status, and progress towards sales targets.
• Customer Feedback: Gather and communicate customer feedback to enhance our product offerings and improve satisfaction.
• Collaboration: Coordinate with the sales team to ensure seamless transitions from lead generation to sales closure.

Qualifications:

• Experience: 1-2 years in telecalling, ideally within the Banking sector.
• Communication Skills: Exceptional verbal communication skills with a clear and engaging speaking style.
• Customer-Centric: Strong ability to understand and address customer needs effectively.
• Persistence: Proven track record of handling rejection and staying motivated to meet targets.
• Tech-Savvy: Comfortable with CRM software and telecalling tools.

Job Title: SEO Intern

Company: InternetSoft

Location: Pune

Working Hours: 2:00 PM to 11:00 PM

Duration: 3 Months Internship (Possibility of Full-Time Employment Based on

Performance)

Job Description:

InternetSoft is seeking a motivated and detail-oriented individual to join our team as an

SEO Intern. This is an exciting opportunity for someone passionate about digital

marketing and eager to gain hands-on experience in the field of Search Engine

Optimization.

Responsibilities:

Keyword Research:

● Conduct keyword research to identify potential target keywords for our

products/services.

● Analyze keyword competitiveness and trends to enhance website visibility.

On-Page Optimization:

● Assist in optimizing website content, meta-tags, and other on-page

elements for SEO best practices.

● Collaborate with content creators to ensure content aligns with SEO

strategies.

Off-Page Optimization:

● Support link-building initiatives through outreach and relationship building.

● Monitor and analyze backlink profiles to ensure a healthy link portfolio.

SEO Analytics:

● Utilize tools such as Google Analytics to track website performance.

● Generate and analyze SEO reports to measure the effectiveness of

optimization strategies.

Competitor Analysis:

● Conduct regular competitor analysis to identify opportunities for

improvement.

● Stay updated on industry trends and algorithm changes.

Technical SEO:

● Work on technical aspects of SEO, including website structure, redirects,

and site speed.

● Collaborate with the development team to implement SEO-friendly

changes.

Qualifications:

● Currently pursuing or recently completed a degree in Marketing, Business, or

related field.

● Basic understanding of SEO principles and best practices.

● Strong analytical and problem-solving skills.

● Excellent written and verbal communication skills.

● Familiarity with SEO tools such as Google Analytics, SEMrush, or Moz is a plus.

Working Hours:

The working hours for this position are from 2:00 PM to 11:00 PM.

Internship Duration:

This is a 3-month internship position. Successful interns may have the opportunity for

full-time employment based on performance.

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

Position Title: Angular

Department: Development

Location: Mali Maharaj Road, Somwar Peth, Pune

Job Summary:

As an Angular Developer at Blend IT Solutions, you will play a key role in crafting and enhancing web applications using the Angular framework. Collaborating with a dynamic team of developers, you will contribute to the entire application lifecycle, from concept and design to testing and deployment. Your expertise in front-end technologies, problem-solving skills, and dedication to delivering high-quality software will be essential in creating innovative solutions for our sector. If you are passionate about staying at the forefront of web development and enjoy working in a collaborative environment, we invite you to join our team and make a meaningful impact on our projects.

Responsibilities:

1. Develop and maintain web applications using Angular.
2. Collaborate with cross-functional teams to define, design, and ship new features.
3. Optimize application for maximum speed and scalability.
4. Collaborate with other developers and stakeholders to deliver high-quality software solutions.
5. Stay up-to-date with the latest industry trends and technologies to ensure our applications are at the forefront of innovation.
6. Troubleshoot, debug and resolve software defects and issues.

Requirements:

1. Proven experience as an Angular Developer.
2. Strong understanding of JavaScript, HTML5, and CSS3.
3. Experience with RESTful API integration.
4. Knowledge of front-end build tools, such as Grunt and Gulp.
5. Familiarity with testing frameworks (e.g., Jasmine).
6. Good understanding of version control systems (e.g., Git).
7. Excellent problem-solving and communication skills.
8. Ability to work well in a collaborative team environment.
9. Bachelor's degree in Computer Science or related field (or equivalent experience).

Preferred:

1. Experience with Angular 1 year or other modern JavaScript frameworks.
2. Knowledge of responsive design principles.
3. Experience with Agile/Scrum methodologies.
4. Familiarity with back-end technologies such as Node.js.

The HR Manager is responsible for overseeing all aspects of the human resources function within the organization, including recruitment and selection, employee relations, performance management, compensation and benefits, training and development, and compliance with labor laws and regulations. The HR Manager will serve as a strategic partner to senior leadership, providing guidance and recommendations to support the achievement of the organization's goals and objectives.

Key Responsibilities:

Recruitment and Selection

Develop and implement recruitment strategies to attract and retain top talent

Manage the full recruitment cycle, including job postings, resume screening, interviewing, and selection

Ensure compliance with all equal employment opportunity laws and regulations

Maintain up-to-date knowledge of labor market trends and best practices in recruitment and selection

Employee Relations

Provide guidance and support to managers and employees on employee relations matters

Conduct investigations into complaints and grievances and make recommendations for resolution

Develop and implement policies and procedures related to employee relations

Ensure compliance with all employment laws and regulations

Performance Management

Develop and implement performance management systems and processes

Provide guidance and support to managers and employees on performance management matters

Monitor and evaluate the effectiveness of the performance management system

Ensure compliance with all employment laws and regulations

Compensation and Benefits

Develop and implement compensation and benefits programs

Conduct market research to ensure competitive compensation and benefits

Provide guidance and support to managers and employees on compensation and benefits matters

Ensure compliance with all employment laws and regulations

Training and Development

Develop and implement training and development programs to support employee growth and development

Conduct training needs assessments and identify areas for improvement

Provide guidance and support to managers and employees on training and development matters

Ensure compliance with all employment laws and regulations

Compliance

Ensure compliance with all labor laws and regulations

Develop and implement policies and procedures to ensure compliance

Monitor and evaluate compliance with policies and procedures

Conduct regular audits to ensure compliance with all employment laws and regulations

Qualifications:

Bachelor's degree in Human Resources or related field

Minimum of 5 years of experience in human resources management

Excellent communication and interpersonal skills

Strong analytical and problem-solving skills

Ability to work independently and as part of a team

Knowledge of labor laws and regulations

Proficiency in Microsoft Office Suite

Working Conditions:

The HR Manager will work in an office environment and may be required to work occasional evenings or weekends. Travel may be required to attend training seminars or to visit other company locations.

We are looking for an amazing Jr. Account Executive to join our joyful Bengaluru team to skyrocket our projects in 2022 and beyond! You will play a key role in our India expansion by qualifying, supporting and managing inbound leads to a close and working effectively with our outreach strategy.

You will report to Karan, the Head of India, who opened the local entity in 2020 and work closely with our Sales team. 

Location: Bengaluru (Hybrid “Work From Home” policy with 3 days at the office per week) 

 Your responsibilities:

• Help grow the company’s MRR and services revenue.

• Maintain Hubspot and update with new contact information every week to fill sales pipelines with inbound leads
• Analyze and identify qualified inbound leads to contact them and introduce AppTweak’s tool and services. 
• Apply critical thinking during the sales process to anticipate and solve problems to increase ROI for prospects and generate revenue for AppTweak
• Conduct discovery calls and product demos to position our values and provide a personalized experience to our prospects 
• Manage the whole sales cycle from acquisition to close
  Develop and implement a sales approach plan by prospect/account to achieve your sales goals
• Achieve and reach regional sales targets (new business MRR)

• Develop and maintain our ASO leadership in India

• Establish a deep understanding of AppTweak’s business operations, including App Store Optimization, competitive landscape, and internal tools & processes
• Represent and advocate AppTweak’s brand during major mobile marketing conferences throughout the year in various locations such as New Delhi, Mumbai, Hyderabad, etc. (participate in 5 to 10 events per year)

• Connect with C-level and senior executives in the mobile and gaming industry to grow AppTweak’s reputation
• Organize and host ASO-related networking events to increase brand awareness and reputation

• Actively participate in cross-department cooperation.
  
  

• Partner with the Marketing team to leverage our content at its best and ensure consistency in our outreach/emailing campaigns
• Work closely with the Customer Success team to ensure smooth customer onboarding.
• Partner with the Product team by suggesting new features and ensuring the timely and successful delivery of our solutions according to prospects’ needs

Your requirement: Education and skills you will bring on board

• Bachelor or Master’s degree in Business, Communication, Marketing, Sales or any relevant field
• Fluent in English or business proficient
• 1+ years experience in Sales or Business Development
• Former experience in a SaaS or digital-based company
• Entrepreneurial mindset; you're hands-on and autonomous. You find creative solutions to problems in a fast-moving environment.
• Team player and over-communicator: proven track record of proactively sharing and asking for feedback, and are looking to add to the culture and skills of a growing team. 
• You are proactive, results-driven, and highly organized, with strong attention to detail;
• Brilliant communication skills (written & verbal) both with customers and within an organization
• Passionate about interacting with a broad set of clients, you can present online or in person.
• Strong interest in new technologies, data, and/or apps
  
  Nice to have:

• Knowledge in CRM software (e.g. Pipedrive, HubSpot, Salesforce, Zendesk, or other) and MS Office (particularly MS Excel) is appreciated
• Experience with people & project management.

What’s in it for you: We care about you!

• An exciting and fast-growing company with a people-first culture. “Diversity” and “work-life balance” are not just buzzwords at AppTweak.
• Flexibility in your work and opportunities for continuous learning and creative thinking.
• Supportive and collaborative environment focused on personal growth.
• Hybrid office/work from home policy
• Competitive compensation package (fixed + variable)
• 25 days of PTO on top of public holidays and sick days

An inspiring environment

• Chance to connect with various high-profile apps and games across different verticals.
• A unique culture based on 4 values: Learn, Play, Perform, and Friendly.
• Bi-yearly company-wide team building in Europe to meet your colleagues from all over the world.
• A diverse team within a flat hierarchy: we speak more than 15 languages altogether.
• A combination of personal and company growth to accelerate your career and help you reach your goals.
• Regular general team meetings and demo days to ensure everyone is aligned with AppTweak's growth path.

We are looking for a result-driven b2b Diamond and Diamond Jewellery Marketing for Overseas with good experience in certified and non certified loose diamonds and have knowledge of Lab Grown diamond. Candidates to be responsible for all sales job duties, from generating leads to closing sales in overseas and develop contacts from his own in USA & European. Duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right merchandise. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. Analysis of the needs of existing/potential customers to meet their requirements.

A good understanding of Loose Diamonds, Certified Diamonds and Diamonds & Diamonds Jewellery and experience in the required field is most important. Knowledge of Natural & Lab grown diamonds. Exposure of the overseas market is also necessary.

For Overseas Diamond & Jewellery Marketing the candidates with good USA & European marketing & contacts will do. Have to work in Night and evening shift.