Business Analyst

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Job Description:

•    Develop tools and applications by producing clean, efficient code.
•    Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
•    Perform validation and verification testing and debug code.
•    Work collaboratively with others to achieve goals
•    Experience working in an agile environment
•    Experience in implementing Object-Oriented Python, Django.
•    Good understanding on Django ORM.
•    Experienced in interfacing with *third party API’s using REST
•    Worked with varieties of Relational Databases (RDBMS) like SQLite, MySQL, PostgreSQL.
•    Experience in Version Control with Git and Bit bucket.
•    Experience with JIRA the development progress and tracking deadlines of the project
•    Experience with web applications using technologies like HTML5,CSS, JavaScript, JQuery, AJAX, Angularjs, Reactjs and Bootstrap, XML.
•    Knowledge in Pandas, Numpy will be addons

• Job Title - Frontend Software Engineer - Data
• Reports Into - Senior Software Engineer - Data
• Location - Hybrid / Bangalore 

A Little Bit about Kwalee…

Kwalee is one of the world’s leading multiplatform game developers and publishers, with well over 900 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe.

What’s In It For You?

• Hybrid working - 3 days in the office, 2 days remote/ WFH is the norm
• Flexible working hours - we trust you to choose how and when you work best
• Profit sharing scheme - we win, you win 
• Private medical cover - delivered through BUPA
• Life Assurance - for long term peace of mind
• On site gym - take care of yourself
• Relocation support - available
• Quarterly Team Building days - we’ve done Paintballing, Go Karting & even Robot Wars
• Pitch and make your own games on Creative Wednesdays! 

Are You Up To The Challenge?

As a Frontend Software Engineer in the Data Science Team, you will build tools and develop technology that deliver data products to a team of strategists, marketing experts and game developers. You will design, build, test and deploy products which serve a company fuelled by data.

Your Team Mates

The Data Science team is central in developing the technology behind the growth and monetisation of our games. We are a cross functional team that consists of analysts, engineers and data scientists, and work closely with the larger engineering team to deliver products spanning our modern, cloud first, tech stack.

What Does The Job Actually Involve?

• Develop and maintain user-friendly and visually appealing web applications using Vue.js
• Create interactive and informative data visualisations for general audiences as well as highly specialised teams
• Integrate with large, complex data sources and machine learning models via APIs
• Work within a data focused team to increase access to and the understanding of test and analysis results within game development, marketing and other aspects of the company

Your Hard Skills

• Minimum 2 years browser-based programming experience
• A proven track record of programming high quality and innovative web pages using Javascript, HTML5 & CSS3 and relevant frameworks (ideally VueJS but could also be others e.g. ReactJS, AngularJS, Svelte)
• Knowledge of data visualisation libraries and techniques
• Understanding of REST APIs, asynchronous programming, and data handling
• An excellent working knowledge of various database, scripting, and development tools, for example bash, Python, Postgres, MySQL, CouchBase, git, JIRA
• A creative mindset motivated by challenges and constantly striving for the best

Your Soft Skills

Kwalee has grown fast in recent years but we’re very much a family of colleagues. We welcome people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances, and all we ask is that you collaborate, work hard, ask questions and have fun with your team and colleagues. 

We don’t like egos or arrogance and we love playing games and celebrating success together. If that sounds like you, then please apply.

A Little More About Kwalee

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts.

Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle.

We have an amazing team of experts collaborating daily between our studios in Leamington Spa, Lisbon, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, Cyprus, the Philippines and many more places around the world. We’ve recently acquired our first external studio, TicTales, which is based in France. 

We have a truly global team making games for a global audience, and it’s paying off: - Kwalee has been voted the Best Large Studio and Best Leadership Team at the TIGA Awards (Independent Game Developers’ Association) and our games have been downloaded in every country on earth - including Antarctica!

1. Hands on programming skills.
2. Monitoring application and infrastructure health by using monitoring tools
3. Build and deployment automation tools on AWS
4. Design and coding experience in Java/golang
5. Design and coding experience in Java/golang
6. Hands on exposure to GitLab or Github

Sales

• Developing, improving existing sales and business plans.
• Lead generation-Planning and execution.
• Develop sales proposals, Quotations & pricings.
• Identify and address existing challenges and problem areas.
• Researching and evaluating existent business structure by applying various business analysis tools, formulating end-to end sales solutions and streamlining operations.
• Developing new business relationships generate and negotiate new income for Sitara.
• Screening potential business deals by analysing market strategies.
• Forecast sales targets and ensure they are met by the team.

Government Liaising

• In this role of liaison, you should have cultivated contacts outside the vertical chain of command to collect information useful for our organization.
• Liaising with government offices to taking over sales for the company.
• Interact with other industry peers, liaise with local bodies & government authorities to develop the new business.
• Acts as a liaison between the legislative entities and the organization, responsible for any related queries and frame a network with them.

Client Management

• Constantly interacting with prospects and maintaining cordial business relationship with key clients.
• Developing an in-depth understanding of client requirements and translating the same in a tangible manner to the development team.
• Constant audit of developmental activities and client requirements, integrating contract requirements with business operations.
• Planning and ensuring deliveries are made by the proposed deadline.
• Forecast sales targets and ensure they are met by the team.
• Track and record activity on accounts and help to close deals to meet these targets.

Business Development

• Analyse market trends and accordingly develop sales plans
• Identify, negotiate and Onboard channel partner.
• Build revenue and sales business plan for each assigned channel partner to measure success and the channel partner
• Leverages the organization’s relationship with existing institutional accounts by developing and executing proactive, creative, and ongoing contact initiatives.

Team Management

• Should have Team Management and building skills to take charge of the sales team
• Developing reporting team into valuable sales people
• Continuously monitor existing sales team & ensure delivery of targets.
• Setting individual sales targets with the sales team.
• Overseeing the activities and performance of the sales team.
• Coordinating with team on lead generation.
• Developing your sales team through motivation, counseling and product knowledge education.

Job description

Roles and responsibilities:

Platon is looking for a minimum 2 - 3 years experienced and motivated Full Stack professional with SaaS to be an integral part of Web Apps team. The team is an essential part of the Technology team at Platon and works on solving technical challenges related to processing, visualization and presentation of continually scaling data in an easily accessible manner on the Platon platform.

You should have hands on experience with PHP, Laravel, Java, COREJAVA, J2EE, javascript, Bootstrap, HTML, CSS, MYSQL/Oracle, MongoDB, Redis, AWS, Vuejs, Source code management (GitHub/Bitbucket),PWA etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment. mind Good to have experience in Native App development

What we are looking for:

• Strong coding and design skills
• Good command over Data Structures & Algorithms
• The ability to produce bug-free and production grade code
• Skills we consider PHP, Laravel, Java, COREJAVA, J2EE, javascript, Bootstrap, HTML, CSS, MYSQL/Oracle, MongoDB, Redis, AWS, Vuejs, Source code management (GitHub/Bitbucket),PWA.

• To Develop Enterprise Applications using PHP, Laravel, Javascript, MySQL, PWA.
• Help in Design of Web Application
• Interaction with Clients
• Quality & Timely Delivery
• Helping Team Members on Technical issue

• Extensive experience in development using PHP, Laravel, Vue.js, MySQL and Javascript
• Eye for Detail & Quality Delivery
• Ability to work in a team environment
• Must meet deadline
• Knowledge of CRM/ERP
• Mind Good to have experience in Android application development, COREJAVA, J2EE, React.js, js, PWA.