Implementation Consultant

at Replicon

Implementation Consultant

Replicon

Company

Home

Implementation Consultant

at Replicon

Posted by Priyanka Meershama

7 - 15 yrs

₹10L - ₹25L / yr

Remote only

Skills

Implementation

Software implementation

Implementation management

Position Name: Implementation Consultant

Work Shifts: 6 pm- 3am IST

Work Location: Remote, India

Required Experience : 10 + Years

Position Overview :

Replicon the world's first knowledge workforce management solution provides a modern and unified solution designed for your business. We help align your people with projects, skills and time to build a high-performing organization. Replicon has 25+ years experience building world class SaaS products with an R&D budget of 41%. We are a 700+ strong team across multiple geographies and have 7800+ customers in 80+ countries.

As an Enterprise Implementation Consultant, you will be responsible for ensuring that Replicon’s customers achieve success with their chosen solution, which is defined by effective implementation, high user adoption, and return on investment. Leveraging your functional, technical and consultative skills, you will achieve these goals by understanding the customer’s overall business objectives and provide recommendations on how to get the most out of Replicon’s solutions to facilitate our customers business need. You will partner with our enterprise project team to review current business processes and make recommendations to improve efficiency while mapping solution design to Replicon product functionality.

Individuals with implementation experience in HRIS, time management, ERP, and/or payroll systems are encouraged to apply. Ideal candidates would have proven history of exemplary consultative skills, client servicing skills and experience in translating technical requirements to business solutions. You are expected to be creative and think outside the box to and be able to operate in in a fast-paced environment with competing priorities

Open to work in Global working hours

We have:

An innovative, market-leading enterprise solution with a growing customer base
An exciting, nurturing culture that rewards a determined attitude of getting things done and problems solved
Clear goals with an opportunity to learn new things and explore a variety of avenues
Smart, well-connected global teams that work like a family with the sole aim to delight customers
An open-minded approach to continuous improvement of people, product and processes

You have:

Bachelor’s Degree or equivalent work experience in the software industry
PMP, ITIL certification is a plus
Overall 10+ years of experience with 8+ years of strong consulting, customer delivery, Implementation experience of business software such as ERP, CRM, Payroll, HRIS, SAAS applications is a plus
Excellent business acumen and experience dealing with challenging situations
Experience working and communicating with C level executives and HR/Payroll heads
Experienced in handling multiple complex engagements simultaneously
Experience implementing multiple project configuration set up, with proven incorporation of structured planning and testing processes
Expertise in setting and managing customer expectations at enterprise level
Expertise in business processes, knowledge on system development, process improvements
Expertise in gathering business requirements, process flows and use cases
Expertise with modelling and mapping as-is and to-be business processes.
Engaged in integration touch points and understanding of emerging technologies
Excellent verbal and written communication skills

What you’ll do:

Implement and manage a large volume portfolio of key customer accounts
Responsible for optimal solution design and ensure it meets the client’s business needs
Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen Replicon solution
Oversee successful implementation/configuration of Replicon’s product suite for each customer account by closely working with business analyst
Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action
Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines
Participate in project planning activities, including defining detailed project tasks/activities
Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing
Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists
Responsible for overall project management, stakeholder management and customer management
Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement
Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer

Position Name: Implementation Consultant

Work Shifts: 6 pm- 3am IST

Work Location: Remote, India

Required Experience : 10 + Years

Position Overview :

Open to work in Global working hours

We have:

An innovative, market-leading enterprise solution with a growing customer base
An exciting, nurturing culture that rewards a determined attitude of getting things done and problems solved
Clear goals with an opportunity to learn new things and explore a variety of avenues
Smart, well-connected global teams that work like a family with the sole aim to delight customers
An open-minded approach to continuous improvement of people, product and processes

You have:

Bachelor’s Degree or equivalent work experience in the software industry
PMP, ITIL certification is a plus
Overall 10+ years of experience with 8+ years of strong consulting, customer delivery, Implementation experience of business software such as ERP, CRM, Payroll, HRIS, SAAS applications is a plus
Excellent business acumen and experience dealing with challenging situations
Experience working and communicating with C level executives and HR/Payroll heads
Experienced in handling multiple complex engagements simultaneously
Experience implementing multiple project configuration set up, with proven incorporation of structured planning and testing processes
Expertise in setting and managing customer expectations at enterprise level
Expertise in business processes, knowledge on system development, process improvements
Expertise in gathering business requirements, process flows and use cases
Expertise with modelling and mapping as-is and to-be business processes.
Engaged in integration touch points and understanding of emerging technologies
Excellent verbal and written communication skills

What you’ll do:

Implement and manage a large volume portfolio of key customer accounts
Responsible for optimal solution design and ensure it meets the client’s business needs
Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen Replicon solution
Oversee successful implementation/configuration of Replicon’s product suite for each customer account by closely working with business analyst
Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action
Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines
Participate in project planning activities, including defining detailed project tasks/activities
Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing
Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists
Responsible for overall project management, stakeholder management and customer management
Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement
Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer

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About Replicon

Founded :

1996

Type :

Product

Size :

500-1000

Stage :

Profitable

About

Replicon Time Tracking and Management App. All-in-one solution for Project Costing, Billing, Attendance, Labor Law Compliance & More. Explore our solutions!

Nishitha Simha

Santosh Viswanathan

Archit Arora

Sneha Raikar

Company social profiles

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