AI Product Specialist

Sr. ETL Developer 

Job Id: QX033 

Role Overview 

We are seeking a detail-oriented ETL Developer with deep expertise in SQL and stored procedures to design, build, optimize, and maintain data integration pipelines. This role focuses on transforming and loading data from multiple source systems into data warehouses and reporting platforms while ensuring data accuracy, performance, and reliability. 

Key Responsibilities 

• Design, develop, and maintain ETL processes using SQL and database stored procedures 
• Build efficient data transformations, aggregations, and validations for large datasets 
• Optimize SQL queries, indexes, and stored procedures for performance and scalability 
• Collaborate with data analysts, BI developers, and application teams to understand data requirements 
• Implement error handling, logging, and monitoring for ETL workflows 
• Perform data quality checks and troubleshoot data discrepancies 
• Support scheduled batch loads and incremental data refresh processes 
• Document ETL logic, data mappings, and technical designs 
• Assist with production deployments and ongoing maintenance. 

Required Skills & Qualifications 

• Bachelor’s degree in computer science, Information Systems, or a related field (or equivalent experience) 
• 5+ Years of Expert Level Experience and Proficiency in SQL (complex joins, CTEs, window functions, performance tuning) 
• 5+ Years of Extensive experience writing and maintaining stored procedures, functions, and triggers 
• Hands-on experience with ETL concepts (extraction, transformation, loading) 
• Experience working with relational databases (e.g., SQL Server, Oracle, MySQL) 
• Solid understanding of data warehousing concepts (fact tables, dimensions, star schemas) 
• Ability to debug and optimize existing ETL processes 
• Experience handling large datasets and batch processing 
• Strong analytical and problem-solving skills 

Preferred Qualifications 

• Experience with ETL tools, Azure Data Factory, etc. 
• Experience with Azure Cloud  
• Familiarity with BI/reporting tools, Power BI 
• Experience with incremental loads, CDC, and data reconciliation 
• Exposure to cloud data platforms (Azure SQL, AWS RDS, Redshift, Snowflake) 
• Basic scripting experience (PowerShell, Python, or Bash) 
• Knowledge of data governance and security best practices. 

Competencies: 

• Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications. 
• Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. 
• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions. 
• Optimize Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. 

Why Join Us? 

• Be part of a collaborative and agile team driving cutting-edge AI and data engineering solutions. 
• Work on impactful projects that make a difference across industries. 
• Opportunities for professional growth and continuous learning. 
• Competitive salary and benefits package. 

Application Details 

Ready to make an impact? Apply today and become part of the QX Impact team! 

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

We are seeking a mature, proactive, and highly capable Senior Java Full Stack Engineer with 4 – 6+ years of mid/senior profile in Java, Full Stack, React, Cloud Services. The ideal candidate can handle multiple challenges independently, think smartly, and build scalable end-to-end applications while also owning architecture and deployment. Passionate about innovation, problem-solving and optimizing system performance.

Must Have Skills

• Java, Spring Boot, Hibernate, REST API, Gradle, Redis
• React JS, Node JS, Vue JS, or TypeScript
• Cloud Services (AWS, VM, Storage, Auth and Auth, Functions, and Deployments) 
• Microservices, Serverless Architecture
• Databases: MySQL, PostgreSQL, MongoDB
• Docker, Container orchestration (Kubernetes)
• API Development & Integration
• Bitbucket or Git-based version control
• Agile/Kanban working model

Good to Have Skills

• Familiarity with AI-powered coding assistants such as GitHub Copilot, Cursor AI, or Lovable AI.
• Basic understanding of Generative AI concepts and prompt engineering.
• Python (Fast API, Django REST Framework, Flask), PY Spark, Pandas
• API Testing Tools (Postman)
• CI/CD Pipelines
• Advanced Cloud Networking & Security
• Automation Testing (Playwright, Selenium) 
• Generative AI (LLMs, RAG Framework, Vector DB, AI Chatbots, Agentic AI)

Preferred Personal Attributes

• Highly proactive and self-driven
• Smart problem solver with strong analytical ability
• Ability to work independently in ambiguous and complex scenarios
• Strong communication & stakeholder management skills
• Ownership mindset and willingness to handle multiple challenges at once

Key Responsibilities

Full Stack Development

• Build and maintain production-grade applications using Java, Microservices, Python, and React/Next.js.
• Develop reusable frontend components and optimized backend services/microservices.
• Ensure clean architecture, maintainability, and code quality.
• Own development across the lifecycle—design, build, testing, deployment.
• Build AI chatbots, automation agents, and intelligent Assistants.
• Apply prompt engineering, fine-tuning, and model evaluation best practices.
• Deploy, manage, and monitor cloud workloads on AWS/Azure/GCP.
• Design and implement serverless architectures, microservices, and event-driven flows.
• Use Docker, CI/CD, and best DevOps practices.
• Ensure scalability, security, cost optimization, and reliability.

Collaboration & Leadership

• Comfortably handle ambiguity, break down problems, and deliver with ownership.
• Lead technical initiatives and mentor junior team members.
• Work closely with cross-functional teams in Agile/Kanban environments.

Job Title: Full Stack Developer - SDE 1

Responsibilities

• Design, implement, and ship user-centric features spanning frontend, backend, and database systems under guidance.
• Define and implement RESTful/GraphQL APIs and efficient, scalable database schemas.
• Build reusable, maintainable frontend components using modern state management practices.
• Develop backend services in Node.js or Python, adhering to clean-architecture principles.
• Write and maintain unit, integration, and end-to-end tests to ensure code quality and reliability.
• Containerize applications and configure CI/CD pipelines for automated builds and deployments.
• Enforce secure coding practices, accessibility standards (WCAG), and SEO fundamentals.
• Collaborate effectively with Product, Design, and engineering teams to understand and implement feature requirements..
• Own feature delivery from planning through production, and mentor interns or junior developers.

Qualifications & Skills

• 1+ years of experience building full-stack web applications.
• Proficiency in JavaScript (ES6+), TypeScript, HTML5, and CSS3 (Flexbox/Grid).
• Advanced experience with React (Hooks, Context, Router) or equivalent modern UI framework.
• Hands-on with state management patterns (Redux, MobX, or custom solutions).
• Strong backend skills in Node.js (Express/Fastify) or Python (Django/Flask/FastAPI).
• Expertise in designing REST and/or GraphQL APIs and integrating with backend services.
• Solid knowledge of MySQL/PostgreSQL and familiarity with NoSQL stores (Elasticsearch, Redis).
• Experience using build tools (Webpack, Vite), package managers (npm/Yarn), and Git workflows.
• Skilled in writing and maintaining tests with Jest, React Testing Library, Pytest, and Cypress.
• Familiar with Docker, CI / CD tools (GitHub Actions, Jenkins), and basic cloud deployments.
• Product-first thinker with strong problem-solving, debugging, and communication skills.

Qualities we'd love to find in you:

• The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality software
• Strong collaboration abilities and a flexible & friendly approach to working with teams
• Strong determination with a constant eye on solutions
• Creative ideas with problem solving mind-set
• Be open to receiving objective criticism and improving upon it
• Eagerness to learn and zeal to grow
• Strong communication skills is a huge plus

Work Location: Hyderabad

Overview:

The Senior Operations Executive plays a pivotal role in overseeing the daily operations of the organization. He/she is responsible for ensuring smooth functioning across various departments, optimizing processes, and implementing strategies to enhance efficiency and productivity. This position will report directly to the Operations Manager and collaborate with department heads to achieve organizational goals. 

Key Responsibilities: 

Strategic Planning:  

• Develop and implement operational strategies aligned with the organization's objectives.  
• Identify opportunities for process improvement and cost optimization. 

Process Optimization:  

• Analyse existing operational processes and identify opportunities for improvement. 
• Develop and implement strategies to streamline workflows and enhance efficiency. 
• Establish and maintain standard operating procedures (SOPs) 

Cross-Functional Collaboration:  

• Collaborate with various departments to understand their support needs. 
• Address any operational issues that may arise and work towards resolution. 

Technology Integration: 

• Identify and evaluate new technologies or tools that can improve operational processes. 
• Oversee the implementation of new systems and ensure proper training for the team. 

Budget Management:  

• Assist in the development and management of the operations support budget. 
• Monitor expenditures and implement cost-saving measures where possible. 

Managing Operational teams:  

• Managing functional teams like technical operations, Legal, Business operations, etc, and reviewing daily/monthly planning and goals. 

Vendor Management:  

• Identify and evaluate potential vendors for operational support services. 
• Negotiate contracts and agreements to ensure favourable terms for the organization. 
• Collaborate with vendors to resolve issues and improve service delivery. 

Qualifications: 

• Must have:
• Engineering (Software/IT/Computer) +2 years of work experience + MBA (Operations/ Business Management) +3 years of experience 
• Certification in project management or operations management (e.g., PMP, Six Sigma). 
• Proficiency in MS Tools, JIRA, Atlassian, Confluence, MIRO (or any similar tool) 
• Proven experience in operations management or a similar role. 
• Strong leadership and team management skills. 
• Excellent analytical and problem-solving abilities. 
• Proficiency in project management tools and software. 
• Sound knowledge of industry regulations and compliance standards. 

Additional Requirements: 

• Flexibility to adapt to changing priorities and work in a fast-paced environment. 
• Ability to make sound decisions under pressure. 
• Commitment to maintaining confidentiality and integrity. 
• Willingness to travel occasionally as and when required. 

Benefits and perks: 

• Progressive leave policy for effective work-life balance. 
• Training and Certification budget for your professional growth and development. 
• Company-sponsored workcation once a year. 
• Multicultural peer groups and supportive workplace policies. 
• Celebrate monthly team events and fun-filled outings. 

Responsibilities:

• Design, develop, and maintain responsive web applications using Node.js, Next.js, and React.js.
• Implement robust APIs and services using Node.js.
• Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Integrate data from various back-end services and databases.
• Manage and deploy applications on cloud platforms such as AWS, GCP, or Azure.
• Utilize version control tools such as Git to manage codebase changes.
• Implement continuous integration and continuous deployment (CI/CD) pipelines to streamline development and deployment processes.
• Stay updated with emerging trends and technologies in the software development industry.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-4 years of proven experience as a Full Stack developer.
• Strong proficiency in JavaScript/Typescript.
• Experience with cloud services (AWS, GCP, or Azure) and managing scalable applications in the cloud.
• Solid understanding of version control tools, preferably Git.
• Knowledge of CI/CD tools and methodologies.
• Excellent problem-solving skills and critical thinking abilities.
• Strong communication and teamwork skills.
• Ability to handle multiple projects and meet deadlines

Job Responsibilities

·        Responsibilities for this position include but are not limited to, the following.

·        Development experience 3-6 years

·        Experience working with Azure cloud-hosted web applications and technologies.

·        Design and develop back-end microservices and REST APIs for connected devices, web applications, and mobile applications.

·        Stay up to date on relevant technologies, plug into user groups, and understand trends and opportunities that ensure we are using the best techniques and tools.

• Meeting with the software development team to define the scope and scale of software projects.
• Designing software system architecture.
• Completing data structures and design patterns.
• Designing and implementing scalable web services, applications, and APIs.
• Developing and maintaining internal software tools.
• Writing low-level and high-level code.
• Troubleshooting and bug fixing.
• Identifying bottlenecks and improving software efficiency.
• Collaborating with the design team on developing micro-services.
• Writing technical documents.
• Be an active professional in continuous learning resulting in enhancement in organizational objectives.
• Provide technical support to all internal teams and customers as it relates to the product.

Requirements:

• Bachelor’s degree in computer engineering or computer science.
• Previous experience as a full stack engineer and IoT Products.
• Advanced knowledge of front-end languages including HTML5, CSS, JavaScript, Angular, React.
• Proficient in back-end languages including Nodejs and basic knowledge of Java, C#.
• Experience with cloud computing APIs and Cloud Providers such as Azure or AWS.

·        Working knowledge of database systems (Cassandra, CosmosDB, Redis, PostgreSQL)

·        Messaging systems (RabbitMQ, MQTT, Kafka)

·        Cloud-based distributed application scaling & data processing in the cloud

·        Agile / Scrum methodology

• Advanced troubleshooting skills.
• Familiarity with JavaScript frameworks.
• Good communication skills.

High-level project management skills.