Field Sales Executive

Job Description for Customer Support (Voice Process)

Job Profile: Voice Process – Customer Support

Location: Work from Home (WFH)

Job Mode: Contract (3 Months)

Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.

Notice Period: Immediate Joiners Preferred

Job Responsibilities:

• Handle inbound and outbound customer queries.
• Communicate effectively in both English and Hindi.
• Provide high-quality customer service, ensuring timely resolution of customer issues.
• Maintain a professional demeanour and document all customer interactions as required.
• Strive to ensure customer satisfaction and efficient complaint management.
• Adhere to company policies, 24/7 shift schedules, and quality standards.

Eligibility Criteria:

• Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.
• Minimum 1 year of experience in customer support (voice process).
• Submission of experience letter, relieving letter, and last payslips is mandatory for verification
• Only candidates with relevant customer support experience will be considered.
• Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).
• Proficiency in English and Hindi is mandatory.

Technical Arrangements Needed:

• Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.
• Stable WiFi connection and USB headset required.

• Candidate should complete their PG in relevant discipline
• candidate should have good communication skills
• commitment towards work

Job Title: Software Dev Engineer I

Location: Bangalore

Duration: 8 Months    

Job Type: Contract      

Work Type: Onsite 

 Job Description: 

The top 3 responsibilities:

·        Understand complex architecture and business problems to come up with extensible solutions.

·        Write high quality code that are modular, functional and testable.

·        Communicate, collaborate and work effectively in a global environment.

·         

Leadership Principles:

·        Ownership

·        Bias for Action

·        Deliver Results

·         

Mandatory Requirements:

·        1+ years of non-internship professional software development experience

·        Experience programming with at least one software programming language

·        Good understanding of OOPs programming

·         

Education or Certification:

·        Bachelors in CS, IT or BSC in CS

 Notice: Immediate Joiners only

Shift timings: 9 AM- 6 PM IST some flexibility will be required after 6 PM IST

Location: Bangalore

Relevant Exp: 2+ years

JAVA Developer 

Exp: 8+ Years 

Location: Bengaluru 

Notice period: 0-30 days 

Key Responsibilities: 

Design & Develop Scalable Microservices: 

• Architect, develop, and deploy RESTful APIs & Microservices using SpringBoot. 
• Ensure high availability and fault tolerance using Resilience4J and circuit breakers. 

Database & Caching Optimization: 

• Work with PostgreSQL, MySQL, MongoDB, or Cassandra for optimal data persistence. 
• Implement caching strategies using Redis or Memcached. 

Security & Performance Best Practices: 

• Apply OAuth2, OpenID Connect, or Keycloak for authentication. 
• Secure APIs using JWT, Role-Based Access Control (RBAC), and API Gateways. 
• Use Spring Security and OWASP guidelines to harden the system. 

Event-Driven & Asynchronous Processing: 

• Implement Kafka, RabbitMQ, or ActiveMQ for real-time event-driven achitecture. 
• Use Spring WebFlux for reactive programming in high-throughout applications. 

Testing & Code Quality: 

• Write unit tests using JUnit, Mockito, and TestContainers. 
• Perform contract testing with Pact or Spring Cloud Contract. 
• Ensure code quality using SonarQube, PMD, and Checkstyle. 

Observability & Logging: 

• Use ELK Stack (Elasticsearch, Logstash, Kibana) or Grafana & Prometheus for monitoring. 
• o Implement distributed tracing using Jaeger or Zipkin. 

Collaboration & Agile Development: 

• Follow Agile and Scrum methodologies with JIRA, Confluence, or Trello. 
• Work closely with frontend, DevOps, and product teams. 

Required Skills & Technologies: 

• Languages: Java, Kotlin (Good to Have) 

• Frameworks: Spring Boot, Spring Cloud, Spring WebFlux 

• Microservices & API Development: REST, GraphQL, gRPC 

• Cloud Platforms: AWS, Azure, GCP or any 

• CI/CD & DevOps: Docker, Kubernetes (K8s), Helm, terraform (nice to have) 

• Databases: PostgreSQL, MySQL, MongoDB, Redis 

• Messaging Systems: Kafka, RabbitMQ, ActiveMQ 

• Security & Authentication: OAuth2, OpenID Connect, JWT, Keycloak 

• Testing Frameworks: JUnit, Mockito, TestContainers, Pact 

• Logging & Monitoring: ELK Stack, Prometheus, Grafana, Jaeger 

• Version Control: Git, GitHub, GitLab 

• Agile Methodologies: Scrum, Kanban 

Create and maintain database tables, views, indexes, and triggers.

Implement and maintain database code in the form of stored procedures, scripts, queries, views, triggers, etc.

Develop and maintain high-quality stored procedures.

Write low cost, high-quality database queries and code while maintaining data quality, privacy, and security

Profile databases, measure database performance and troubleshoot complex database issues, and IO bottlenecks.

Optimize database queries and ensure table locking/deadlocks happen in production.

Optimize large, complicated SQL statements & Stored Procedures.

Cost optimization of Amazon instances using databases.

Knowledge of database design principles, query optimization, index management, integrity checks, statistics and isolation levels

Knowledge of message queuing, indexing, and high-performance data concept

Knowledge of JSON and PostgreSQL support for JSON.

Good Grasp of ETL concepts

Work with front-end developers to define simple yet powerful APIs

Work with DBAs to ensure the efficiency of database code, integrity of data structures and quality of data content.

Coordinate with product managers and leadership teams to build effective database objects

Excellent verbal and written communication skills

Good attitude towards work and flexibility

Ability and willingness to handle multiple tasks in a fast-paced environment

Ability to evaluate alternative solutions and/or workarounds

Your Job Role

• Write clean, scalable code using .NET Framework
• Remain up to date with the terminology, concepts, and best practices for coding.
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Assist software personnel in handling project-related work and other requirements
• Coordinate with other software professionals and developers

What are requirements

• Familiarity with the ASP.NET framework, SQL Server, and design/architectural patterns (e.g. Model-View-Controller (MVC)
• Min 3 years experience of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic . NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

Other Details

Experience required- 3+ years

Job Location- Noida (Onsite)

Job Type- Full time

• Leveraging your deep knowledge to provide technical leadership to take projects from zero to completion
• Architecting, building and maintaining scalable data pipelines and accessing patterns related to permissions and security
• Researching, evaluating and utilising new technologies/tools/frameworks centred around high-volume data processing
• Involving in building and deploying large scale data processing pipelines in a production environment
• Working with data scientists and other engineers to develop data pipelines for model development and productization
• Identifying gaps and implementing solutions for data security, quality and automation of processes
• Providing inputs on right tool options and model designs for use cases
• Identifying gaps and implementing solutions for data security, quality and automation of processes
• Designing scalable implementations of the models developed by our Data Scientists

Desired Candidate Profile

• 3+ years strong programming experience in PySpark and Python
• Knowledge in Python, SQL, Spark (Pyspark)
• Exposure to AWS/ Azure cloud tools and services like S3 Athena, Apache Nifi, Apache Airflow
• Analytical and problem-solving skills
• Knowledge in Scrum & code sharing Tech: Git, Jira
• Experience related to processing frameworks such as Spark, Spark Streaming, Hive, Sqoop, Kafka etc
• Deep understanding of measuring and ensuring data quality at scale and the required tooling to monitor and optimise the performance of our data pipelines
• Experience building data pipelines and data-centric applications using distributed storage platforms and shipping data production pipelines sourcing data from a diverse array of sources    

GreedyGame is looking for a Quality Assurance Engineer to join its clan! We are looking to get a kick ass engineer on board who has the knack for finding the quirkiest bugs. You’ll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our platform.

WHAT WILL BE YOUR RESPONSIBILITIES?

• Work with our proprietary Java and Kotlin based SDK to find performance and functionality related issues.
• Working with in-house Dashboards to perform testing of UI and APIs. 
• Collaborating with teams to create test documents.
• Manual and automation testing for Mobile apps and games (Both android and iOS)
• Planning and task management in congruence with the Leadership Team.

WHAT ARE WE LOOKING FOR?

1. Knowledge of software QA methodologies, tools, and processes

2. Experience in project management is a plus

3. Ability to automate android application and web-application is a plus

4. Experience in working with proxy tools like Charles Proxy, Fiddler, etc., and the android studio is a plus

5. Expertise in API testing tools like Postman, REST Assured, etc. is a plus

6. Knowledge of Agile scrum methodologies

7. Strong analytical, logical, and problem-solving skills

8. Experienced in creating Test Plan, Test Case, and Test Report

WHAT ARE WE BUILDING?

GreedyGame is building mobile first advertising solutions. We are a platform which enables blending of ads within mobile apps and games so that they become a part of the content. This allows developers to monetise their apps and games without degrading the user experience. Check out greedygame.com to know more!

WHAT'S IN IT FOR YOU?

• Opportunity to be a part of the big disruption we are creating in the ad-tech space.
• Learn and grow at a free, open and fast paced environment
• Office in one of the most happening places in Bangalore.
• An amazing clan and the opportunity to be a part of it, free lunch on all days of the week, fully stocked pantry within 20 feet reach, a foosball table to burst stress and a great working environment.
• Continuous feedback system to ensure that improvement is a constant focus.