"Database Administration"

DevOps Engineer

Location: Bangalore office

About Peliqan

Peliqan is an all-in-one data platform combining ELT/ETL pipelines, a built-in data warehouse, SQL and low-code Python transformations, reverse ETL, and AI-powered data activation. We connect 250+ data sources and serve enterprise teams, consultants, and SaaS companies. SOC 2 Type II certified and GDPR compliant.

The Role

Own and evolve the infrastructure powering Peliqan's multi-tenant data platform. You'll manage Kubernetes clusters, cloud resources, CI/CD pipelines, and monitoring — keeping everything reliable, secure, and scalable. You'll be the go-to person for infrastructure support across the engineering team.

Responsibilities

Manage and optimise Kubernetes clusters running production workloads — data pipelines, APIs, and customer-facing services.

Maintain Docker-based local development environments for the engineering team.

Administer cloud infrastructure on AWS and Google Cloud (compute, storage, networking, managed databases).

Build and maintain CI/CD pipelines for automated testing, building, and deploying across staging and production.

Set up and manage monitoring, alerting, and logging for platform health and incident response.

Manage release processes — deployments, rollbacks, and release strategies.

• Maintain infrastructure-as-code using Helm charts.
• Support security hardening and compliance efforts (SOC 2, GDPR).

Requirements

3+ years in a DevOps, SRE, or Infrastructure Engineering role.

Strong hands-on experience with Kubernetes and Helm charts.

Deep familiarity with Docker for containerisation and local dev workflows.

Production experience with AWS and/or Google Cloud.

• Proficiency in Python and Bash scripting for automation and tooling.
• Solid grasp of DevOps principles: infrastructure-as-code, GitOps, observability, continuous delivery.
• Experience with CI/CD platforms (GitHub Actions, GitLab CI, or similar).

Nice to Have

• Experience supporting multi-tenant SaaS platforms or data infrastructure at scale.
• Knowledge of PostgreSQL, MySQL, or cloud-managed database administration.
• Exposure to security compliance frameworks (SOC 2, ISO 27001, GDPR).

Must Have -

a. Background working with Startups

b. Good knowledge of Kubernetes & Docker

c. Background working in Azure

What you’ll be doing

• Ensure that our applications and environments are stable, scalable, secure and performing as expected.
• Proactively engage and work in alignment with cross-functional colleagues to understand their requirements, contributing to and providing suitable supporting solutions.
• Develop and introduce systems to aid and facilitate rapid growth including implementation of deployment policies, designing and implementing new procedures, configuration management and planning of patches and for capacity upgrades
• Observability: ensure suitable levels of monitoring and alerting are in place to keep engineers aware of issues.
• Establish runbooks and procedures to keep outages to a minimum. Jump in before users notice that things are off track, then automate it for the future.
• Automate everything so that nothing is ever done manually in production.
• Identify and mitigate reliability and security risks. Make sure we are prepared for peak times,
• DDoS attacks and fat fingers.
• Troubleshoot issues across the whole stack - software, applications and network.
• Manage individual project priorities, deadlines, and deliverables as part of a self-organizing team.
• Learn and unlearn every day by exchanging knowledge and new insights, conducting constructive code reviews, and participating in retrospectives.

Requirements

• 2+ years extensive experience of Linux server administration include patching, packaging (rpm), performance tuning, networking, user management, and security.
• 2+ years of implementing systems that are highly available, secure, scalable, and self-healingon Azure cloud platform
• Strong understanding of networking, especially in cloud environments along with a good understanding of CICD.
• Prior experience implementing industry standard security best practices, including those recommended by Azure
• Proficiency with Bash, and any high-level scripting language.
• Basic working knowledge of observability stacks like ELK, prometheus, grafana, Signoz etc
• Proficiency with Infrastructure as Code and Infrastructure Testing, preferably using Pulumi/Terraform.
• Hands-on experience in building and administering VMs and Containers using tools such as Docker/Kubernetes.
• Excellent communication skills, spoken as well as written, with a demonstrated ability to articulate technical problems and projects to all stakeholders.

5 to 10 years of software development & coding experience

Experience with Infrastructure as Code development (Automation, CICD) AWS CloudFormation, AWS CodeBuild, CodeDeploy are a must have. 

Experience troubleshooting AWS policy or permissions related errors during resource deployments \

Programming experience; preferred Python, PowerShell, bash development experience \

Have Experience with application build automation tools like Apache Maven, Jenkins, Concourse, and Git supporting continuous integration / continuous deployment capabilities (CI/CD) à GitHub and GitHub actions for deployments are must-have skills (Maven, Jenkins, etc. are nice to have)

Have configuration management experience (Chef, Puppet, or Ansible)

Worked in a Development Shop or have SDLC hands on Experience

Familiar with how to write software, test plans, automate and release using modern development methods

AWS certified at an appropriate level

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

• Proficient in Linux Commands line and troubleshooting.
• Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
• Hands-on experience with CI tooling preferably with Jenkins.
• Proficient in deployment using Ansible.
• Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
• Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
• Scripting languages: Bash, Python, Groovy.
• Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

Role:

• Developing a good understanding of the solutions which Company delivers, and how these link to Company’s overall strategy.
• Making suggestions towards shaping the strategy for a feature and engineering design.
• Managing own workload and usually delivering unsupervised. Accountable for their own workstream or the work of a small team.  
• Understanding Engineering priorities and is able to focus on these, helping others to remain focussed too
• Acting as the Lead Engineer on a project. Helps ensure others follow Company processes, such as release and version control.
• An active member of the team, through useful contributions to projects and in team meetings.
• Supervising others. Deputising for a Lead and/or support them with tasks. Mentoring new joiners/interns and Masters students. Sharing knowledge and learnings with the team.

Requirements:

• Acquired strong proven professional programming experience.
• Strong command of Algorithms, Data structures, Design patterns, and Product Architectural Design.
• Good understanding of DevOps, Cloud technologies, CI/CD, Serverless and Docker, preferable AWS 
• Proven track record and expert in one of the field - DevOps/Frontend/Backend
• Excellent coding and debugging skills in any language with command on any one programming paradigm, preferred Javascript/Python/Go
• Experience with at least one of the Database systems - RDBMS and NoSQL
• Ability to document requirements and specifications.
• A naturally inquisitive and problem-solving mindset.
• Strong experience in using AGILE or SCRUM techniques to build quality software.
• Advantage: experience in React js, AWS, Nodejs, Golang, Apache Spark, ETL tool, data integration system, certification in AWS, worked in a Product company and involved in making it from scratch, Good communication skills, open-source contributions, proven competitive coding pro

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East. This is an excellent opportunity to join ITP’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers. 

Job Description: 

THE OPPORTUNITY

A platform to learn and grow in a great working environment with cutting edge technologies. There is vast opportunity to showcase creative thinking which can be translated into a highly optimized tools/utilities.

KEY ACTIVITIES

• Code Integrations ( Compile, Build, Notify )
• Package creation ( Service Packs, Patches, Hotfixes )
•  Environment Preparation ( With GOLD SCM technical stack )
•  Environment & Infra management
•  Package delivery ( Customer specific & Standard )
• Build & Deployment automation
• Tickets management

KEY CRITERIA

Primary Technical Skills  

• Shell Scripting
• ORACLE DB Fundamentals
• Infra Monitoring & Diagnostics
• ClearCase / GIT
• DevOps concepts
• Basic Java

Other Required Skills

• Problem Solving
• Logical Reasoning
• Aptitude & Attitude
• Communication (Verbal & Written)