Prism cloud consulting inc
https://prismcloudinc.comAbout
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Jobs at Prism cloud consulting inc
Amazon Web Services (AWS)Key Responsibilities:
• Own production operations for AWS-based microservices platforms
• Lead incident triage (P1/P2), root cause analysis, and post-incident reviews
• Build and optimize workflows in Jira Service Management (or similar ITSM tools)
• Automate ticket routing, triage, and SLA tracking
• Perform hands-on debugging using Dynatrace, AWS CloudWatch, logs, and tracing tools
• Understand and diagnose issues across application, infrastructure, and networking layers
• Mentor and guide junior/intermediate full-stack engineers with a strong support mindset
• Improve logging, monitoring, observability, and operational readiness
• Design and operate virtual and omni-channel support agents (chat, voice, AI-driven workflows)
• Leverage AI/agentic tooling to improve triage, summarization, runbook generation, and operational automation
Required Skills & Experience:
Mandatory Experience
Strong hands-on experience with
o AWS (compute, networking, IAM, monitoring)
o Microservices architecture
o Dynatrace (or equivalent APM)
• Proven experience managing or operating support-focused engineering teams
• Experience leading production incident response
• Deep understanding of distributed systems and cloud-native infrastructure
• Experience with Jira Service Management or similar ticketing platforms
Ideal Profile
• Technically credible and calm under pressure
• Strong ownership mentality
• Comfortable in logs, dashboards, and light code debugging
• Process-driven but pragmatic
• Passionate about reliability, automation, and AI-driven operations
Soft Skills:
•Excellent communication and stakeholder management skills.
•Strong analytical and problem-solving mindset.
•Ability to mentor junior engineers and foster team cohesion.
Why Join Us:
•Opportunity to work on cutting-edge projects with modern tech stacks.
•Collaborative and innovative team culture.
•Growth-oriented environment with continuous learning opportunities.
NodeJS (Node.js)
Java
Go Programming (Golang)About This Opportunity
We're seeking a Solution Architect who thrives on autonomy and impact. If you're a tech-savvy innovator ready to architect cloud solutions at scale while working from anywhere in the world, this is your role.
What You'll Lead
Core Responsibilities
- Design scalable cloud architectures that serve as the technical foundation for enterprise applications
- Lead major projects end-to-end, from concept through deployment, owning architectural decisions and outcomes
- Architect high-performance APIs and microservices using modern tech stacks (Node.js, TypeScript, Java, GoLang)
- Integrate cutting-edge AI capabilities into solutions—leveraging Azure AI, OpenAI, and similar platforms to drive competitive advantage
- Own cloud strategy & optimization on Azure, ensuring security, scalability, and cost-efficiency
- Mentor technical teams and guide cross-functional stakeholders toward shared architectural vision
What We're Looking For
- 8+ years in solution architecture, cloud engineering, or equivalent leadership roles
- Technical depth across Node.js, TypeScript, Java, GoLang, and Generative AI frameworks
- Cloud mastery with Azure, Kubernetes, containerization, and CI/CD pipelines
- Leadership mindset: You drive decisions, mentor peers, and own project outcomes
- Communication excellence: You translate complex technical concepts for both engineers and business stakeholders
- Entrepreneurial spirit: You work best with autonomy and take ownership of major initiatives
Why Join Us
✅ 100% Remote – Work from home, a coffee shop, or anywhere globally
✅ Lead Significant Projects – Take ownership of architectural decisions that impact our platform
✅ Tech-Forward Culture – We invest in latest cloud, AI, and DevOps technologies
✅ Founded by Architects – Leadership team with 25+ years of cloud expertise—mentorship built in
✅ Rapid Innovation – We ship fast. You'll see your designs live in production within weeks
✅ Continuous Learning – Access to tools, courses, and conferences to sharpen your craft
Ready to Shape the Future?
If you're energized by architectural challenges and want the freedom to work from anywhere, we'd love to connect.
🌐 Learn more: prismcloudinc.com
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