Quality Compliance

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

ketteQ is a supply chain planning and automation platform. We are looking for extremely strong and experienced Technical Consultant to help with system design, data engineering and software configuration and testing during the implementation of supply chain planning solutions. This job comes with a very attractive compensation package, and work-from-home benefit. If you are high-energy, motivated, and initiative-taking individual then this could be a fantastic opportunity for you.

Responsible for technical design and implementation of supply chain planning solutions.   

Responsibilities

• Design and document system architecture
• Design data mappings
• Develop integrations
• Test and validate data
• Develop customizations
• Deploy solution
• Support demo development activities

Requirements

• Minimum 5 years experience in technical implementation of Enterprise software preferably Supply Chain Planning software
• Proficiency in ANSI/postgreSQL
• Proficiency in ETL tools such as Pentaho, Talend, Informatica, and Mulesoft
• Experience with Webservices and REST APIs
• Knowledge of AWS
• Salesforce and Tableau experience a plus
• Excellent analytical skills
• Must possess excellent verbal and written communication skills and be able to communicate effectively with international clients
• Must be a self-starter and highly motivated individual who is looking to make a career in supply chain management
• Quick thinker with proven decision-making and organizational skills
• Must be flexible to work non-standard hours to accommodate globally dispersed teams and clients

Education

• Bachelors in Engineering from a top-ranked university with above average grades

Cloud Software Engineer

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based Infrastructure services Company, headquartered in San Jose, California, USA. It provides full-stack managed services to support business applications and data infrastructure.  We do provide the data solutions and services on bare metal, On-prem, and all Cloud platforms.  Our engagement service is built on the DevOps standard practice and SRE model.

We offer you an opportunity to join our rocket ship startup, run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer, that address next-gen data evolution challenges. Candidates who are willing to use their experience in areas directly related to Infrastructure Services, Software as Service, and Cloud Services and create a niche in the market.

Roles and Responsibilities

· A wide variety of engineering projects including data visualization, web services, data engineering, web-portals, SDKs, and integrations in numerous languages, frameworks, and clouds platforms

· Apply continuous delivery practices to deliver high-quality software and value as early as possible.

· Work in collaborative teams to build new experiences

· Participate in the entire cycle of software consulting and delivery from ideation to deployment

· Integrating multiple software products across cloud and hybrid environments

· Developing processes and procedures for software applications migration to the cloud, as well as managed services in the cloud

· Migrating existing on-premises software applications to cloud leveraging a structured method and best practices

Desired Candidate Profile : *** freshers can also apply ***

· 2+years of experience with 1 or more development languages such as Java, Python, or Spark.

· 1 year + of experience with private/public/hybrid cloud model design, implementation, orchestration, and support.

· Certification or any training's completion of any one of the cloud environments like AWS, GCP, Azure, Oracle Cloud, and Digital Ocean.

· Strong problem-solvers who are comfortable in unfamiliar situations, and can view challenges through multiple perspectives

· Driven to develop technical skills for oneself and team-mates

· Hands-on experience with cloud computing and/or traditional enterprise datacentre technologies, i.e., network, compute, storage, and virtualization.

· Possess at least one cloud-related certification from AWS, Azure, or equivalent

· Ability to write high-quality, well-tested code and comfort with Object-Oriented or functional programming patterns

· Past experience quickly learning new languages and frameworks

· Ability to work with a high degree of autonomy and self-direction

http://www.banyandata.com" target="_blank">www.banyandata.com 

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure.

Responsibilities:

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.

Skills:

• Familiarity with RESTful APIs
• Familiarity with modern front-end build pipelines and tools
• Experience with popular React.js workflows (such as Flux or Redux)