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Incident management Jobs in Hyderabad

11+ Incident management Jobs in Hyderabad | Incident management Job openings in Hyderabad

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Hyderabad
4 - 6 yrs
₹9L - ₹11L / yr
Incident management
Technical support
Tech Support
Only immediate joiners are preferred or those who can join within 15-25 days of NP.

JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.
Read more
RAPTORX.AI

at RAPTORX.AI

2 candid answers
Pratyusha Vemuri
Posted by Pratyusha Vemuri
Hyderabad
5 - 7 yrs
₹10L - ₹25L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
Data Visualization
Graph Databases
Neo4J
+2 more

Role Overview

We are looking for a Tech Lead with a strong background in fintech, especially with experience or a strong interest in fraud prevention and Anti-Money Laundering (AML) technologies. 

This role is critical in leading our fintech product development, ensuring the integration of robust security measures, and guiding our team in Hyderabad towards delivering high-quality, secure, and compliant software solutions.

Responsibilities

  • Lead the development of fintech solutions, focusing on fraud prevention and AML, using Typescript, ReactJs, Python, and SQL databases.
  • Architect and deploy secure, scalable applications on AWS or Azure, adhering to the best practices in financial security and data protection.
  • Design and manage databases with an emphasis on security, integrity, and performance, ensuring compliance with fintech regulatory standards.
  • Guide and mentor the development team, promoting a culture of excellence, innovation, and continuous learning in the fintech space.
  • Collaborate with stakeholders across the company, including product management, design, and QA, to ensure project alignment with business goals and regulatory requirements.
  • Keep abreast of the latest trends and technologies in fintech, fraud prevention, and AML, applying this knowledge to drive the company's objectives.

Requirements

  • 5-7 years of experience in software development, with a focus on fintech solutions and a strong understanding of fraud prevention and AML strategies.
  • Expertise in Typescript, ReactJs, and familiarity with Python.
  • Proven experience with SQL databases and cloud services (AWS or Azure), with certifications in these areas being a plus.
  • Demonstrated ability to design and implement secure, high-performance software architectures in the fintech domain.
  • Exceptional leadership and communication skills, with the ability to inspire and lead a team towards achieving excellence.
  • A bachelor's degree in Computer Science, Engineering, or a related field, with additional certifications in fintech, security, or compliance being highly regarded.

Why Join Us?

  • Opportunity to be at the cutting edge of fintech innovation, particularly in fraud prevention and AML.
  • Contribute to a company with ambitious goals to revolutionize software development and make a historical impact.
  • Be part of a visionary team dedicated to creating a lasting legacy in the tech industry.
  • Work in an environment that values innovation, leadership, and the long-term success of its employees.


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Fintrac Global services
Hyderabad
5 - 8 yrs
₹5L - ₹15L / yr
skill iconPython
Bash
Google Cloud Platform (GCP)
skill iconAmazon Web Services (AWS)
Windows Azure
+2 more

Required Qualifications: 

∙Bachelor’s degree in computer science, Information Technology, or related field, or equivalent experience. 

∙5+ years of experience in a DevOps role, preferably for a SaaS or software company. 

∙Expertise in cloud computing platforms (e.g., AWS, Azure, GCP). 

∙Proficiency in scripting languages (e.g., Python, Bash, Ruby). 

∙Extensive experience with CI/CD tools (e.g., Jenkins, GitLab CI, Travis CI). 

∙Extensive experience with NGINX and similar web servers. 

∙Strong knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes). 

∙Familiarity with infrastructure-as-code tools (e.g. Terraform, CloudFormation). 

∙Ability to work on-call as needed and respond to emergencies in a timely manner. 

∙Experience with high transactional e-commerce platforms.


Preferred Qualifications: 

∙Certifications in cloud computing or DevOps are a plus (e.g., AWS Certified DevOps Engineer, 

Azure DevOps Engineer Expert). 

∙Experience in a high availability, 24x7x365 environment. 

∙Strong collaboration, communication, and interpersonal skills. 

∙Ability to work independently and as part of a team.

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Peloton Consulting Group
Venkataramana Chintala
Posted by Venkataramana Chintala
Hyderabad
6 - 13 yrs
Best in industry
Oracle Cloud
OIC

Position:

Oracle Cloud Technical

 

 

Location:

Hyderabad or Bangalore

 

Overview:

Recognized on the Inc. 5000 fastest growing companies in the US, Peloton is one of the largest and fastest growing professional services firms specializing in Integrated Cloud Solutions for Enterprise Resource Planning, Enterprise Performance Management, Supply Chain Management, Human Capital Management and Big Data and Analytics. Peloton has the vision and connected capabilities to help CFOs, CIOs and business leaders to envision, implement and realize the benefits of digital transformation. Companies that are equipped with the right information, have the know-how, and the enabling technology to consistently leverage analytics will gain a competitive advantage. Our people are recognized as some of the best minds and most committed people in the industry. We believe in quality. We appreciate creativity. We recognize individual contributions, and we place trust in our team members. And…we love what we do. 

 

Peloton provides Advisory, Consulting, and Managed services with deep functional and technical expertise specializing in serving clients in the Life Sciences, Retail, Manufacturing, Insurance, Aerospace and Defense and Financial Services industries. Our business and technology professionals provide a unique perspective, proven experience, with an innovative and collaborative approach to achieve results for clients. 

 

If you are interested in being part of our high performing and growing organization – and have strong business and technical expertise; especially as related to Oracle Cloud Applications, Integrations, and Reporting experience, you may be a good fit for our team. Peloton has a unique opportunity for an experienced Oracle Applications Technical Manager to play a hands on role with an ability to lead and manage a growing team of technical consultants.   

 

Responsibilities

Responsibilities will vary depending on the level and experience of the individual. The Oracle Cloud Technical - Manager will provide oversight and work as a hands-on manager supporting a team of developers. The Manager will work as part of a project team to deliver analytical, solution-oriented services to Fortune 1000 clients. Based upon experience, specific responsibilities may include: 

 

  • Act as Oracle Technical Lead on projects: leading the architecture, creating technical designs, and leading a team of Cloud technical consultants (Integrations, Reporting & PaaS).
  • Provide technical solutions in Oracle Cloud modules and custom development, for the issues raised by the business.
  • Understand the Data conversion / migration strategy, gather requirements and propose technical approach.
  • Defining new and refining existing solutions using industry best practices for enterprise data management and data integration
  • Continuously engage with project managers, Onsite teams to obtain information necessary for a robust solution and smooth delivery.
  • Contributing to continuous improvement and development of Peloton processes and intellectual property
  • Provide guidance and advice to technical developers to help them improve their technical and professional skills
  • Review technical solutions and code to ensure adherence to best practices and to help team achieve industry leading quality and performance of objects assigned to our offshore development center 

 

Required Experience & Skills

·       Qualified candidates should have a B. Tech or M.C.A degree from recognized universities.

·       6 to 13 years of experience in Oracle Applications that includes 3-4 years of experience in Oracle cloud Technical (Reporting, Integrations and PaaS development).

·       Working knowledge of Oracle Fin, SCM, Mfg modules’ data models and functionality.

·       Must have at least 5 years of hands-on integration experience, with deep understanding of SOAP/REST API and multiple integration platforms.

·       At least 5 years of SQL experience and a strong understanding of interface mechanisms in and out of Oracle Cloud including Web Services and File Based Data Import and Export (FBDI).

·       Must have knowledge of open interfaces, AR Invoices, GL Journal, Projects, Requisitions, PO, Customer, AP Invoices. SCM modules are also required.

·       At least 2 years of experience leading team of 10+ resources, with ability to provide mentorship and training to others.

·       Experience and expertise in writing technical specifications in a Fusion Cloud/Middleware environment.

·       Experience working with customers directly including technical architects, functional consultants and developers.

·       Fit with Peloton culture and company values: teamwork, innovation, integrity, service, “can-do” attitude, and speaking your ideas.

·       Enthusiastic, energetic, and highly driven, with the desire to learn our business

·       Excellent analytical and problem solving skills.

·       Strong consultancy skills including consulting experience with excellent written and verbal communication skills.

·       Proven ability to work remotely and independently in support of clients and across multiple initiatives.

 

Additional Desired Skills

·       Certifications in Oracle Cloud applications Integrations

·       Experience leading solution workshops and mentoring junior staff. 

 

Compensation:

  • Competitive base salary with performance based bonus
  • Vacation, Leave, and Holiday pay
  • Group Medical Insurance
  • Group Term Accident & Life Insurance

 

Peloton Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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[x]cube LABS

at [x]cube LABS

2 candid answers
1 video
Samudrala SaiAnvesh
Posted by Samudrala SaiAnvesh
Hyderabad
3 - 7 yrs
₹9L - ₹15L / yr
Unity 3D
Game development
chromium browser
unitywebrequest
cicd
+1 more

Job Description:

Must-Have (Unity):

  • Strong understanding of Unity3D (Version >= 2019).
  • Strong understanding of Unity’s Nested Prefabs.
  • Strong understanding of Unity’s Classic InputManager & New InputSystem.
  • Strong understanding of Joystick/Controller/Keyboard input mapping using Unity’s Classic InputManager & New InputSystem.
  • Strong understanding of UI navigation using Joystick/Controller/Keyboard input.
  • Strong understanding of UnityWebRequest and Rest APIs uses in Unity.
  • Strong understanding of Save/Load data in JSON notation.
  • Strong understanding of debugging Console/Standalone/Mobile applications.
  • Good understanding of libraries and plugins like JsonUtility, NewtonSoft, DoTween and TextMeshPro.
  • Good understanding of responsive UI implementation in Unity.
  • Good understanding of streaming assets in Unity.
  • Basic understanding of Unity Editor scripting.
  • Basic understanding of Unity’s custom builds pipeline for Console/Standalone/Mobile applications.
  • Basic understanding of CI/CD using Jenkins for Unity projects.


Must-Have (Others):

  • Good understanding of JSON and XML notations.
  • Good understanding of DLL (Dynamic Link Library) creation using Visual Studio.
  • Good understanding of project management software like JIRA and YouTrack.
  • Good understanding of using GitHub/GitLab platforms.
  • Basic understanding of versioning systems like git.
  • Basic understanding of Linux and Bash Commands.


Good To Have:

  • Basic understanding of Consoles (Xbox, PlayStation, Nintendo) and Controllers (Wired, Wireless).
  • Basic understanding of using Chromium based Browsers/WebViews in Standalone Unity applications.
  • Basic understanding of Shaders especially Blur Shader.
  • Basic understanding of UPnP, SSDP, and JsonRpc based communication protocols.
  • Basic understanding of SCRAM based authentication mechanism.
  • Basic understanding of libraries like StreamJsonRpc, StreamRpc, RSSDP, ZFBrowser/Embedded Browser.
  • Basic understanding of TCP/IP Protocols and Network Streams in C#.
  • Basic understanding of Reflection in C#.


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ON Time Solutions
Bengaluru (Bangalore), Chennai, Hyderabad
3 - 10 yrs
₹5L - ₹10L / yr
Excel VBA
Fullstack Developer
SQL
Microsoft Excel
VBA Developer With SQL
VB Script
VB.6
VB Advanced Excel
Bangalore/Chennai/Hyderabad

Experience creating PowerPoint slide decks and along with that experience in automating the PowerPoint slide creation using excel VBA Formats extracted data based on expected report output with batching capability and multiple data formatting requirements Consolidate and combine extracted data from multiple resources using automated tools excel, VBA macro, SQL database, and/or from different system/tools/Database in one single database using SQL queries to standardize data structure

Professional Attributes :
Gathers and analyse report requirements from stakeholders Identify the processing tool Excel / SQL and provide a robust solution which can be easily leveraged or extended to other domains Building complex VBA scripts to automate Excel spreadsheet processes

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Persistent Systems

at Persistent Systems

1 video
1 recruiter
Agency job
via Milestone Hr Consultancy by Haina khan
Bengaluru (Bangalore), Hyderabad, Pune
5 - 8 yrs
₹6L - ₹20L / yr
Collibra
Greetings..

We have urgent requirement for Collibra Expert in Persistem System Ltd

Job Description:

Expert in Collibra for implementation of Governance workflow, data cataloguing, data lineage, integrations, data assets etc.

Well versed with Message events

Understand Data modelling and have good knowledge in other areas of data governance.

Setting up Collibra on cloud (preferred) and on onprem

Must have understanding on defining data policy and standard

Collibra certified

Strong Knowledge on Databases

Knowledge of Insurance/Claims domain would be good to have

Read more
CloudAngle
Bogam Surender
Posted by Bogam Surender
Hyderabad
7 - 12 yrs
₹15L - ₹25L / yr
MS SharePoint
Microsoft SharePoint
Microsoft SharePoint administration
skill iconReact.js
Sharepoint
  • Hands-on experience in SharePoint Online development using SharePoint framework (SpFx), React JS, Typescript, and CSOM.
  • Experience in React, jQuery, .Net Framework, HTML5/JavaScript and general web development tools/technologies.
  • Total 10+ years experience and a minimum of 3+ years of experience in the SharePoint architect role.
  • Hands-On experience developing using Microsoft Azure Logic Apps, PowerApps, PowerBI, and MS Flows
  • Strong working knowledge of MS Graph and office.js API
  • Experience in SharePoint 2016, SharePoint 2013, and SharePoint Online.
  • Good experience in customer handling, team handling, and project management.
  • Bachelors or Master s degree in Computer science or Engineering.
  • Robust solution architect experience.
  • Experience in O365 architecture

 

Read more
Tibco Dev
Pune, Bengaluru (Bangalore), Nagpur, Mumbai, Hyderabad
1 - 8 yrs
₹1L - ₹15L / yr
TIBCO
TIBCO BusinessWorks
TIBCO administration
Hi All ,
I am hiring Tibco Developer For Pan India Location 
Skills :- Bw5 and BW6 Required mandatory 
Notice period :- Immediate to 30 days .
Exp :- 1-8 years 
Job Description 

 

We are looking for passionate TIBCO BW developer, would like to;

●Play an important role in our agile software development team

●Use new technologies and solve thrilling development tasks

●Write clean and reusable code with page performance in mind

●Deliver rich, engaging and unmatched user experience

●Continuously update and expand the existing product

Skills & Requirements:

Below is a list of preferred requirements. Bear in mind that we always favor talent, energy, and a history of being a “top performer” over any specific skill set.

●BTech/MS in Computer Science or related fields or extensive software development experience

●Should have 2- 6 experience in Tibco Business Works

●Must be hands on with TIBCO Business Works5.x along with TIBCO Administrator, TIBCO EMS, FTP, SFTP Pallets, XML technologies (XML, WSDL, XSD), Web Services (SOAP over JMS), Rest Services

●Work experience on TIBCO Business Works6.x, TIBCO ADB/File Adapters would be an added advantage

●Should be able to work with business stake holders and understand the business requirements and able to create necessary TIBCO integration interface

Read more
SunEdison Infrastructure
Ankul Sharma
Posted by Ankul Sharma
Mumbai, Chennai, Bengaluru (Bangalore), Hyderabad, Delhi, Kolkata
1 - 4 yrs
₹4L - ₹5L / yr
MS-Excel
Customer Relationship Management (CRM)
Communication Skills

JOB DESCRIPTION / ROLES & RESPONSIBILITY


Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

 

Salary
INR 4,00,000 – 5,00,000 per annum

 

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

 

The Objectives of this role include

  • Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
  • Partner closely with Sales and Operations Team in their respective region
  • Ensure timely submission and follow-up on all call information submitted across businesses
  • Arrange Client meetings with the Sales Team
  • The goal is to help the company grow by bringing in customers and developing business
  • Correspondence to clients like clarifications, queries, and other details about our business
  • Convincing customers to close the lead and grow the business
  • Follow up with the client, may include site visit as well
  • Relationship management
  • Drive to engage clients on new products and features
  • Understanding customer journey thoroughly
  • Coordinating customer requests with internal stakeholders (ops team, survey team)
  • Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)


Position Responsibility

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company and ask questions to understand customer requirements to close sales
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Directly communicating between the Client and SunEdison’s team and performance management
  • Manage and coordinate inter-team-members relationships
  • Team level Key Performance Indicators
  • Bridge the gap between client, sales team and operations team for Solar Panels
  • Noting down customer requests exhaustively
  • Ultimate focus on delighting the customer
  • Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
  • Ensuring all teams deliver to customers in their respective TAT


Position Experience

  • Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.


Position Academic Qualification

  • Graduation in any discipline.

 

Desired Technical Skills

  • MS Excel tools and Basic CRM Tools

Desired Soft Skills

  • Should have attention to detail
  • Communication Skills (Verbal and Written)
  • Interpersonal Skills
  • Analytical & Problem-Solving Skills

Language Proficiency

  • English- Must Have
  • Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have
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Mumbai, Bengaluru (Bangalore), Hyderabad, Chennai, Noida
3 - 18 yrs
₹4L - ₹15L / yr
Functional Consultant
Supply Chain Management (SCM)
Oracle EBS
Oracle Applications

Job Description :

- Mandatory Modules : Inventory, Purchase Order, Order Management.

Looking for SCM FUNCTIONAL CONSULTANT

- Skill : Oracle Supply Chain Management Functional Consultant

- Hands on experience in Oracle SCM 11i & R12 with good English (Written + Verbal) communication skills, team player, ready to travel / relocate & available at short notice.

- Should have extensively worked on Oracle EBS Support/implementation/upgrade Projects, should be aware of solution design, documentations and AIM/OUM methodology.

- Expertise in Modules OM, Purchasing, Inventory .

- Industry experience in Supply Chain Industry will be an added advantage.

- Ready to work in Shifts by rotation if required.
Read more
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