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About Us : Signal Expert Global LLP is a Multi-National Company & involved in the business of providing Technical Analysis and research services in the Forex & Comex Global Market Since 2016. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.
We are a leading Forex & Comex technical signal provider. With our full-fledged research operations, Signal Expert Global has proven itself as a company that produces and delivers highly accurate signals and recommendations.
Job Profile - Product & Process Trainer / Full Time / Permanent / Work From Office
Package - 3.00 Lacs to 4.8 Lacs per annum (In Hand)
Roles and Responsibilities :
- Prepare Training Module to conduct Product & Process Training, Soft SkillsTraining, Communication Skills Training, Sales Training, SOP Training ,Induction Etc.
- Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language,culture, etc.
- Provide consistent coaching and feedback to enhance employee performance.
- Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
- Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery.
- Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
- Conduct Session on Compliance & Customer Satisfaction.
- You shall execute & perform all such duties that may be assigned to you from time to time and we reserve the rights to change these at our discretion.
Desired Candidate Profile :
- Excellent command on both English and Hindi Language(verbal and written)
- Graduate or Post Graduate, certifications are a plus
- Confident,Driven, Enthusiastic, and Innovative.
- Experience of training sales professionals preferably in financial industry
- Knowledge of Global Market. (Forex & Comex)
Key Responsibilities:
•Coordinate and execute end-to-end learning programs: onboarding, technical training, soft skills, leadership development, and functional skill-building initiatives.
•Liaise with internal stakeholders and external vendors to plan, schedule, and deliver training sessions (virtual and in-person).
•Manage and update the Learning Management System (LMS), ensuring courses, enrollments, and feedback are properly recorded and maintained.
•Support learning need analysis by gathering insights from managers, performance reviews, and employee feedback.
•Track learning participation, completion rates, and training effectiveness metrics and share regular reports with leadership.
•Assist in content curation, microlearning programs, and digital learning initiatives using innovative tools and AI-driven platforms.
•Support the development of career paths, competency frameworks, and personalized learning journeys for employees.
•Promote a strong learning culture through communication campaigns, gamification, and employee engagement activities related to development.
•Maintain updated documentation, feedback analysis, and impact assessments for all L&D programs.
Key Skills & Competencies:
•1–5 years of experience in Learning and Development / HRD roles in fast-paced environments
•Strong hands-on experience with LMS platforms, training coordination, and learning operations
•Excellent communication skills – both written and verbal
•Strong project management, organizational, and multitasking abilities
•High attention to detail and ability to analyze learning data and generate insights
•Creative thinker with a passion for innovation in learning methodologies
•Tech-savvy with knowledge of Zoho People (preferred), LMS tools, and AI-driven learning tools
•Proactive, self-motivated, and able to thrive in a hybrid work environment


