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Dear Candidate
Looking for Telecom Advance Support Engineer (PSO)
If this opportunity hits you Kindly revert.
Job Description:
3+ years’ experience working as a support engineer / Network Engineer /deployment Engineer/ Solutions Engineer/integration Engineer in the telecom deployment industry.
■ BE/ B.Sc. in CS, EE, Telecommunications graduate with honors from an elite university – (70%- 90% depending on the colleges. Delhi university a plus).
■ Telecom Knowledge (IMS, 4G) - Mandatory.
■ Linux OS, SQL knowledge – Mandatory. Vertica DB, scripting - a plus.
■ Open stack / Cloud based infrastructure (OpenStack/Kubernetes), knowledge is a plus
■ Be available to work off business hours to address critical matters/situations based on Radcom’s on-call support model
■ Willing to work in evening and night shifts and Weekend.
■ Fluent English – Mandatory
■ Valid passport
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■ Based in RADCOM India offices, Delhi, India.
■ Responsible for all the technical support aspects required by the client for RADCOM’s solutions, including integration, deployment, and customization of applications; and KPI reports for individual customer needs.
■ Support and deployment of Radcom’s solution at cloud-based customer environments (case to case basis)
■ Having very good customer interaction interface and able to drive customer calls independently.
■ Able to drive and deliver internal customer small project - end to end handling along with taking care of all internal required communications.
■ Working closely with the management on customer updates and future plan
■ Daily maintenance and problem resolution, System patches and software upgrades, and routine system configuration
■ Identifies, diagnoses, and resolves issues related to System with good troubleshooting and root cause finding.
■ If required: travel to on-site support outside India, training, installation, and configuration, etc
Thanks & Regards
Shreya Tiwari
Technical Recruiter - HR
RADCOM
C++
C#Job Description :
We are looking for Technical Mgr for our Unity team. Pls read the detailed JD below :
Skillset: Unity 2d & 3d development with C++ or C#.
Roles and Responsibilities :
- Manage- a team of Unity resources through effective planning, mentoring & coaching.
- Should be strong in Technical Development & People Management.
- Must be hands-on & have experience in doing design & code reviews and handling the live server
- Ready to learn new technologies (e.g. Unreal) within the organization to grow existing operations, business & team.
- Help in setting up the processes for resource planning, forecasting and resource deployment as per the business requirement.
- People Leadership
- Recruit, motivate, mentor, train and lead the best automation talent.
- Multitasking and problem-solving abilities, context switching and & out of box thinking abilities.
- Support the professional goals and development opportunities for his/her team and review each team member & their progress.
- Create a culture of innovation and teamwork.
Why work with us?
When you join us, you become part of a fast-growing team that allows you to build your career with professionals who are committed to including, developing, and engaging people from a wide variety of backgrounds and who care as much about excellence as you do.
The unique experience that you will be getting here includes :
- An ideal mix of the entrepreneurial spirit of a start-up with maturity and stability that comes with years of experience in striving for success.
- Well Funded by Sequoia. High growth & profitability, year on year.
- Diverse, where people from all academic backgrounds and experience can find their place - from fresh graduates to the most experienced.
- Great work-life balance.
- Made up of people passionate about learning, creating, and innovating, always striving to find a better way of doing things. Our people are our main asset.
- Our word class Tech Stack makes us pioneers in the engineering front & you will get a chance to directly work with the senior leadership.
About Octro :
Octro is a new-age platform that aims to create leisure options for the world at large. Octro's vision is to keep creating moments of joy in human life while creating the best and most scalable leisure options. Headquartered in India, and funded by Sequoia, Octro is the largest and fastest-growing global mobile gaming company with leadership in Card, Casino & Casual games across the portfolio. Some 200M+ players have played these games 150B+ times. For the last few years, games in our portfolio have ranked consistently in India's top 10 on AppAnnie/SensorTower for Player Revenue.
Octro was founded by serial entrepreneur Saurabh Agarwal, who sold his first venture to Intellisync/Nokia. He did his MS at Stanford University.
For details, pls visit: www.octro.com
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JOB DESCRIPTION / ROLES & RESPONSIBILITY
Job Title
Customer Experience Champion
Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore
Salary
INR 4,00,000 – 5,00,000 per annum
Position Summary
As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.
The Objectives of this role include
- Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
- Partner closely with Sales and Operations Team in their respective region
- Ensure timely submission and follow-up on all call information submitted across businesses
- Arrange Client meetings with the Sales Team
- The goal is to help the company grow by bringing in customers and developing business
- Correspondence to clients like clarifications, queries, and other details about our business
- Convincing customers to close the lead and grow the business
- Follow up with the client, may include site visit as well
- Relationship management
- Drive to engage clients on new products and features
- Understanding customer journey thoroughly
- Coordinating customer requests with internal stakeholders (ops team, survey team)
- Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)
Position Responsibility
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company and ask questions to understand customer requirements to close sales
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Directly communicating between the Client and SunEdison’s team and performance management
- Manage and coordinate inter-team-members relationships
- Team level Key Performance Indicators
- Bridge the gap between client, sales team and operations team for Solar Panels
- Noting down customer requests exhaustively
- Ultimate focus on delighting the customer
- Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
- Ensuring all teams deliver to customers in their respective TAT
Position Experience
- Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.
Position Academic Qualification
- Graduation in any discipline.
Desired Technical Skills
- MS Excel tools and Basic CRM Tools
Desired Soft Skills
- Should have attention to detail
- Communication Skills (Verbal and Written)
- Interpersonal Skills
- Analytical & Problem-Solving Skills
Language Proficiency
- English- Must Have
- Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have
1. Contribute to product strategy and vision by leveraging customer and market analysis
2. Write product requirements and user stories for features and enhancements
3. Responsible for product planning and execution throughout the product lifecycle
4. Identify areas of improvement through data, customer feedback or research - prioritize it, and transform it into clearly defined product requirements
5. Come up with a clear business impact for every suggested feature
6. Guide user experience design planning and delivery with the UX team/agency
7. Coordinate with other teams and tech to deliver product functionality
Requirements :
1. Graduate from a tier 1 college - IITs, IIMs, NITs, BITS, DCE or NSIT
2. Experience in consumer web space
3. 2-6 years of relevant experience
4. Strong analytical and problem-solving skills
5. E-commerce/Startup experience preferred but not mandatory
6. Prior experience in B2C and Web products is preferred
7. Good team player
8. Work independently under minimal direction with a strong work ethic
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Interacting with channel partners and their major end customers to solicit inputs for devising a product & price strategy to meet end user requirements
- Communicating actively with dealers & customers to help foster a team environment
- Building strong relationship with dealers & customers
- Reviewing performance of channel partners — off take and order flow for ensuring achievement of monthly targets
- Implementing the sales strategy for the sale of product(s) in a specified area to increase turnover
- Developing and implementing sales & marketing plans to drive sales and profit
- Meeting and exceeding sales targets for assigned territories
- Monitoring achievement of collection targets to reduce exposure to outstanding receivables
- Monitoring competitor activities in terms of their MOP, products, market share & production capacity for respective areas
- Identifying and acquiring new customers, as well as upselling to existing customer base by regularly visiting dealers/customers
- Coordinating with QSC, CSC, production & dispatch teams for meeting customer order requirements within agreed timelines
- Ensuring timely payment and debt free transactions along with reconciliation of accounts
Desired Candidate Profile
- A Master's degree in business administration (MBA), Marketing
- Minimum 5-6 yrs of Sales experience with understanding of paper industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
Java
Kotlin
Android Development
iOS App Development
Swift
Objective CProfile - iOS Developer
Exp- 3+ Years
Company Profile:
Saffron Tech Private Limited
Saffron Tech is a result driven digital transformation company in New Jersey (NJ) &
New Delhi. We are known for transforming businesses to digitisation. We are
providing development services and IT solutions to its clients across the globe. Being
in the field of IT for more than 10 years now, the company has successfully executed
over 1500 projects for its clients. Saffron Tech Pvt Ltd is a multi-faceted IT firm
adept at providing Web and Mobile Application Development, IT Offshore Staffing
and Digital Marketing Services.
We are servicing over 500 clients from across the globe. We are a strong 150+
member family at the moment working from state of the art office premises close to
Saket, South Delhi. Our primary operational markets are USA, UK, APAC and
Middle East. To know more about us and our brands please visit
Role Purpose:-
iOS App Design and Development
Detailed Responsibilities description:-
Analysis of requirements and specifications
Understanding of standard specification like Bluetooth® LE and other IoT
standards.
Analysis of project requirements, estimation of effort required for various tasks.
Design, Development, Enhancement and Maintenance of iOS App
Software design including architecture and UI design of iOS App in an Agile
environment.
Development of iOS App in Swift 5 using XCode for iOS platform.
Write code suitable for concurrent execution / multi-threaded environment.
Deep debugging / troubleshooting of iOS Apps both in development and
production environments across Swift.
Profiling and optimization of iOS applications
Use crash logs / analytics to find issue on customers’ device.
Use XCode instruments / other tools to profile software, find bottlenecks.
Optimization of code, use of appropriate data structure and application of proper
algorithms.Must have skills:
Good Team Player having ability to work independently with minimal
supervision.
Hands-on programming knowledge of Swift & Objective-C on iOS platform.
Basic knowledge of Core Bluetooth (BLE)
Working knowledge of Core Data
Extensive experience in using various architectures, frameworks and design
patterns in designing/refactoring highly optimized.
Good knowledge of C, C++ and objective oriented programming.
Hands-on knowledge of source control tools like GIT.
Knowledge of creating frameworks and libraries / SDK on iOS platform.
Experience in debugging and profiling iOS Apps.
Understanding of Apple Coding, UI Design and API Guidelines.
Experience of iOS App submission, distribution and review process.
Python
DjangoStrong understanding of software development cycle
-Hands on experience in Python and familiarity with at least one framework, preferably Django
-Experience in third party integrations.
-Strong understanding of relational databases (MySql, Postgresql etc.)
-Comfortable with search engines like ElasticSearch.
-Hands on experience of AWS services.
-Knowledge of version control tools like Git/SVN.
-Strong unit testing and debugging skills.
-Good understanding of data structures, algorithms and design patterns.
-Good analytical and problem-solving skills.
Fluency or understanding of specific languages such Java, PHP, HTML or Python .and Operating System.
Good to have:
-Hands on experience of AWS services.
-Good exposure in writing and optimising SQL(such as PostgreSQL) for high-performance systems with large databases.
-Exposure at handling server side issues and quick resolution.
-Experience working on scalable, high availability applications/services.
Javascript
HTML/CSS
Angular (2+)
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