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Strong authentication Jobs in Pune

11+ Strong authentication Jobs in Pune | Strong authentication Job openings in Pune

Apply to 11+ Strong authentication Jobs in Pune on CutShort.io. Explore the latest Strong authentication Job opportunities across top companies like Google, Amazon & Adobe.

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A2 Digital
Laviza Shaikh
Posted by Laviza Shaikh
Pune, Magarpatta
3 - 4 yrs
₹3.5L - ₹4.5L / yr
Strategic planning
Strong authentication
Creative Writing
Content Writing
Social Media Marketing (SMM)
+1 more

Job Title: Senior Social Media Executive

  • Location: Amanora Park Town, Pune
  • Employment Type: Full-time, WFO
  • Relevant Experience: 3 to 4+  years

About A2 Digital

A2 Digital is a full-service digital marketing and advertising company. We work as a trusted marketing partner with the businesses and use data, media & technology to deliver strategic digital marketing and advertising solutions that help them accelerate and achieve sustainable business growth.

We are a team of 75+ highly creative and innovative young professionals passionate about building brands and delivering best-in-class marketing solutions to the businesses. Our team has a unique blend of Marketing, Media & Technology and comprises expert designers, marketers, content writers, videographers, business analysts, strategists and project managers.

Job Summary


We are seeking a talented and experienced Senior Social Media Executive who will be responsible for managing the digital presence and creating brand awareness for our clients. Your primary focus will be to build and engage communities on social media platforms such as Facebook, Instagram, and LinkedIn. You will work closely with our clients, strategize social media campaigns, generate creative ideas, write compelling copy and collaborate with designers to produce visually appealing video and image content.


Responsibilities


  • Develop and execute social media strategies to enhance brand visibility and engagement for our clients.
  • Create and implement effective social media campaigns across multiple platforms, including Facebook, Instagram, LinkedIn, and others as required.
  • Manage social media accounts for clients, including content creation, scheduling, publishing, and monitoring.
  • Generate engaging and persuasive copy for social media posts, ads, and other promotional materials.
  • Collaborate with the design team to create visually appealing and impactful video and image creatives for social media channels.
  • Monitor social media trends, competitor activities, and industry developments to identify new opportunities and improve campaign performance.
  • Engage with followers, respond to comments and messages, and foster community growth and interaction.
  • Analyze and report on social media metrics, track campaign performance, and provide actionable insights and recommendations to clients.
  • Stay up-to-date with emerging social media platforms, tools, and best practices, and implement innovative strategies to drive results.

Requirements


  • Master’s/ Bachelor's degree in Digital Marketing, Marketing, Communications, or a related field.
  • Proven work experience as a Social Media Specialist or similar role, only in a digital marketing agency.
  • In-depth knowledge of social media platforms, algorithms, and best practices.
  • Strong understanding of digital marketing concepts, including branding, content marketing, and community management.
  • Proficient in using social media management tools, analytics platforms, and content scheduling platforms.
  • Excellent written and verbal communication skills, with a keen eye for detail.
  • Creative mindset with the ability to generate innovative ideas for social media campaigns.
  • Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
  • Strong analytical skills with the ability to interpret data and extract actionable insights.
  • Experience with video and image editing tools is a plus.
  • Passion for staying up-to-date with the latest social media trends and industry developments
  • Demonstrated leadership abilities, with experience managing a team of Social Media specialists.

If you meet the above requirements and are passionate about digital marketing, we encourage you to apply for this exciting opportunity.



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Velox Solutions Pvt. Ltd.

Velox Solutions Pvt. Ltd.

Agency job
via TIGI HR Solution Pvt. Ltd. by Vaidehi Sarkar
Delhi, Mumbai, Ahmedabad, Chennai, Hyderabad, Bengaluru (Bangalore), Lucknow, Dehradun, Kolkata, Pune, Nagpur, Nashik, Jaipur, Ranchi, Trichur
1 - 3 yrs
₹2L - ₹4L / yr
Field Sales
Sales
Lead Generation
Client Servicing
New business development
+1 more

Position Title: Sales Specialists/Executives

  • Location: PAN India (*Tier 1, Tier 2, Tier3)
  • Salary Range: 4 LPA to 5.5 LPA (includes performance bonus of 1 lac)+ Incentives+ Perks+ TA+ DA
  • Education: Bachelor's degree in any stream or Master's degree/MBA
  • Experience: Min 2- 3 years in Sales with a background from industries such as (IT, Telecom, Broadband, Mobility, SIM card sales/distribution, Credit Card sales/promo on, B2B (Business-to-Business), B2C (Business-to-Customer), FMCG or any field sales experience candidates.



Key Skills:

1. Self-driven, dynamic, and confident individual with a result-oriented approach.

2. Top achiever or best performer in previous organization.

3. Customer-focused attitude with strong follow-up skills.

4. Ability to work independently and as part of a team.

5. Proficiency in MS Office and preferably CRM software.

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Wissen Technology

at Wissen Technology

4 recruiters
Tony Tom
Posted by Tony Tom
Hyderabad, Bengaluru (Bangalore), Pune
4 - 10 yrs
Best in industry
TALEND
SNOWFLAKE
Microsoft Windows Azure
Data Warehouse (DWH)
Informatica
+3 more

Data Integration Developer Role


Responsibilities:

§ As a Data Integration Developer/Sr Developer, be hands-on ETL/ELT data pipelines, Snowflake DWH, CI/CD deployment Pipelines and data-readiness(data quality) design, development, implementation and address code or data issues.

§ Experience in designing and implementing modern data pipelines for a variety of data sets which includes internal/external data sources, complex relationships, various data formats and high-volume.

§ Experience and understanding of ETL Job performance techniques, Exception handling,

Query performance tuning/optimizations and data loads meeting the runtime/schedule time SLAs both batch and real-time data uses cases.

§ Demonstrated ability to rationalize problems and use judgment and innovation to define clear and concise solutions.

§ Demonstrate strong collaborative experience across regions (APAC,EMEA and NA) to come up with design standards, High level design solutions document, cross training and resource onboarding activities.

§ Good understanding of SDLC process, Governance clearance, Peer Code reviews, Unit Test Results, Code deployments, Code Security Scanning, Confluence Jira/Kanban stories.

§ Strong attention to detail during root cause analysis, SQL query debugging and defect issue resolution by working with multiple business/IT stakeholders.


Educational Qualifications:

BTech in Computer Science or other technical course of study required.


Experience:

§ A minimum of 4-10 years of experience into data integration/orchestration services, service architecture and providing data driven solutions for client requirements

§ Experience on Microsoft Azure cloud and Snowflake SQL, database query/performance tuning.

§ Experience with Qlik Replicate and Compose tools(Change Data Capture) tools is considered a plus

§ Strong Data warehousing Concepts, ETL tools such as Talend Cloud Data Integration tool is must

§ Exposure to the financial domain knowledge is considered a plus.

§ Cloud Managed Services such as source control code Github, MS Azure/Devops is considered a plus.

§ Prior experience with State Street and Charles River Development ( CRD) considered a plus.

§ Experience in tools such as Visio, PowerPoint, Excel.

§ Exposure to Third party data providers such as Bloomberg, Reuters, MSCI and other Rating agencies is a plus.

§ Strong SQL knowledge and debugging skills is a must.


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UniAthena
HR Athena
Posted by HR Athena
Pune
3 - 7 yrs
₹5L - ₹10L / yr
skill iconPython
PowerBI
SQL
skill iconMachine Learning (ML)
Predictive modelling
+1 more

Job Requirement :

  • 3-5 Years of experience in Data Science
  • Strong expertise in statistical modeling, machine learning, deep learning, data warehousing, ETL, and reporting tools.
  • Bachelors/ Masters in Data Science, Statistics, Computer Science, Business Intelligence,
  • Experience with relevant programming languages and tools such as Python, R, SQL, Spark, Tableau, Power BI.
  • Experience with machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn
  • Ability to think strategically and translate data insights into actionable business recommendations.
  • Excellent problem-solving and analytical skills
  • Adaptability and openness towards changing environment and nature of work
  • This is a startup environment with evolving systems and procedures, the ideal candidate will be comfortable working in a fast-paced, dynamic environment and will have a strong desire to make a significant impact on the business.

Job Roles & Responsibilities:

  • Conduct in-depth analysis of large-scale datasets to uncover insights and trends.
  • Build and deploy predictive and prescriptive machine learning models for various applications.
  • Design and execute A/B tests to evaluate the effectiveness of different strategies.
  • Collaborate with product managers, engineers, and other stakeholders to drive data-driven decision-making.
  • Stay up-to-date with the latest advancements in data science and machine learning.


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Deqode

at Deqode

1 recruiter
Shubham Das
Posted by Shubham Das
Pune
8 - 15 yrs
₹20L - ₹24L / yr
skill iconJava
skill iconSpring Boot
Microservices

We are seeking a highly skilled Senior Java Developer with expertise in Microservices architecture and Spring Boot to join our dynamic team. The ideal candidate will be responsible for designing, developing, and deploying scalable, high-performance backend solutions.

Key Responsibilities:

  • Design, develop, and maintain Java-based applications using Spring Boot and Microservices architecture.
  • Develop and implement RESTful APIs and integrate them with front-end components.
  • Optimize application performance and ensure high availability and scalability.
  • Collaborate with cross-functional teams to gather and analyze business requirements.
  • Implement security best practices, including authentication and authorization mechanisms.
  • Develop and maintain unit and integration tests to ensure robust software quality.
  • Work with DevOps teams to automate CI/CD pipelines and ensure smooth deployment processes.
  • Monitor and troubleshoot production issues, providing efficient resolutions.
  • Stay updated with emerging technologies and best practices in Java development and cloud-native applications.

Required Skills & Qualifications:

  • 8+ years of hands-on experience in Java development.
  • Expertise in Spring Boot, Spring MVC, Spring Cloud, and other Spring frameworks.
  • Strong experience with Microservices architecture and API development.
  • Proficiency in RESTful services, JSON, and Swagger/OpenAPI.
  • Hands-on experience with SQL and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB, Redis).
  • Familiarity with message brokers like Kafka or RabbitMQ.
  • Experience with containerization (Docker, Kubernetes) and cloud platforms (AWS, Azure, or GCP).
  • Solid understanding of CI/CD pipelines using Jenkins, GitLab, or similar tools.
  • Strong problem-solving skills and the ability to work in an agile development environment.
  • Excellent communication and teamwork skills.

Nice-to-Have:

  • Experience with GraphQL and event-driven architecture.
  • Knowledge of reactive programming using WebFlux.
  • Familiarity with observability tools like Prometheus, Grafana, ELK stack.



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SiGa SYSTEMS PVT. LTD.
Riddhi Badak
Posted by Riddhi Badak
Office No. 101, First Floor, Metropole Near Brt Bus Stop, Pune, Maharashtra 411033
2 - 10 yrs
₹3L - ₹8L / yr
skill iconPHP
skill iconLaravel
skill iconCodeIgniter
Wordpress
skill iconReact.js
+5 more

Job Description in Brief: SiGa Systems is looking for 3 to 8 years of experience who is proficient in PHP/ WordPress/Laravel/ CodeIgniter / to develop Websites and web applications in core PHP. The desired candidate would be involved in a full software/ website development life cycle, starting from requirement analysis to testing. The candidate should be able to work in a team or should be able to handle projects independently. 


Technical Key Skills:

  • Expertise in MVC, PHP Framework (Laravel, CodeIgniter), WCF, Web API, and Entity Framework.
  • Proficient in jQuery, AJAX, Bootstrap, Proficient in HTML5, CSS3, JavaScript, SQL Server, WordPress, MySQL.
  • Hands-on core PHP along with experience in AJAX, jQuery, Bootstrap, APIs
  • Experience with Project Management systems like Jira, Trello, Click, Bug herd, Basecamp, etc.
  • Experience in Shopify is preferred. High proficiency with Git.
  • Must have good communication skills.


Roles & Responsibilities:

  • Should be responsible for developing websites and Web Based Applications using Open
  • Source systems.
  • Monitor, manage, and maintain the server environments where PHP Laravel applications are
  • hosted, ensuring optimal performance, security, and availability.
  • Integrate third-party APIs and services as needed.
  • Strong communication and interpersonal skills, with the ability to work effectively in a
  • collaborative team environment.
  • Actively participate in quality assurance activities including design and code reviews, unit
  • testing, defect fixes, and operational readiness.
  • Diagnose and resolve server-related issues, including those impacting the performance of
  • Laravel applications. This includes debugging server errors, analyzing logs, and identifying
  • root causes of downtime or slow response times.
  • Manage development projects from inception to completion autonomously and
  • independently
  • Provide administrative support, tools, and documentation for specific development projects.
  • Design applications and database structures for performance and scalability.
  • Deliver accurate project requirements and timeline estimates, providing regular feedback
  • and consistently meeting project deadlines.
  • Designing and implementing web-based back-end components that are high-performing and
  • scalable.
  • Participating and improving development processes and tools for other development teams.
  • Playing a lead role in software design, architecture, requirements analysis, investigation of
  • leading-edge technologies, and software development.
  • Contribute with ideas and efforts towards the project and work as part of a team to find
  • solutions to various problems. 


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Blitzy

at Blitzy

2 candid answers
1 product
Eman Khan
Posted by Eman Khan
Pune
6 - 10 yrs
₹40L - ₹70L / yr
skill iconPython
skill iconDjango
skill iconFlask
FastAPI
Google Cloud Platform (GCP)
+1 more

Requirements

  • 7+ years of experience with Python
  • Strong expertise in Python frameworks (Django, Flask, or FastAPI)
  • Experience with GCP, Terraform, and Kubernetes
  • Deep understanding of REST API development and GraphQL
  • Strong knowledge of SQL and NoSQL databases
  • Experience with microservices architecture
  • Proficiency with CI/CD tools (Jenkins, CircleCI, GitLab)
  • Experience with container orchestration using Kubernetes
  • Understanding of cloud architecture and serverless computing
  • Experience with monitoring and logging solutions
  • Strong background in writing unit and integration tests
  • Familiarity with AI/ML concepts and integration points


Responsibilities

  • Design and develop scalable backend services for our AI platform
  • Architect and implement complex systems with high reliability
  • Build and maintain APIs for internal and external consumption
  • Work closely with AI engineers to integrate ML functionality
  • Optimize application performance and resource utilization
  • Make architectural decisions that balance immediate needs with long-term scalability
  • Mentor junior engineers and promote best practices
  • Contribute to the evolution of our technical standards and processes
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Pune, Gurugram, Bengaluru (Bangalore), Ahmedabad
3 - 8 yrs
₹5L - ₹15L / yr
Sales
Business Development
Investment banking
SaaS
B2B Marketing
+3 more

We are Looking for a Sales lead who will be closely working with the Founding team. Role will include mapping and planning the revenue and P&L; goals for the business unit and responsible for driving revenue and growth for the company's primary product line. Who has worked in B2B sales profiles for banks and financial institutions or experience of sales in Fintech Companies.

Requirements:


• Institutional Banking, Digital Solutions and TASC Accounts 

• Preferably managed digital Banking and CRM applications for Banks.

• Handling and canvasing of Government accounts, School accounts and TASC (Trust, Association, Society and Club) accounts. 

• Implementation of Digital products like IPG, VAN, UPI POS, POS, Corporate Banking in various institutions and corporate accounts.

 

Responsibilities:

· Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.

· Ability to manage multiple projects concurrently and meet deadline

· Identify new business opportunities and partners

· Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients

· Deepening existing partnerships for higher volume / market share

· Achieve assigned Monthly, Quarterly and Annual Targets

 

Qualifications and Education Requirements

· MBA in Sales & Marketing (preferable)

· 8-10 years of product / service selling experience to banks & finical services companies

Experience working with partners & generating business opportunities 

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Zycus

at Zycus

10 recruiters
Nafis Kurne
Posted by Nafis Kurne
Pune, Mumbai, Bangalore
14 - 26 yrs
₹25L - ₹55L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+18 more

EXPERTISE AND QUALIFICATIONS

  • 14+ years of experience in Software Engineering with at least 6+ years as a Lead Enterprise Architect preferably in a software product company
  • High technical credibility - ability to lead technical brainstorming, take decisions and push for the best solution to a problem
  • Experience in architecting Microservices based E2E Enterprise Applications
  • Experience in UI technologies such as Angular, Node.js or Fullstack technology is desirable
  • Experience with NoSQL technologies (MongoDB, Neo4j etc.)
  • Elastic Search, Kibana, ELK, Logstash.
  • Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
  • Exposure in SaaS cloud-based platform.
  • Experience on Docker, Kubernetes etc.
  • Experience in planning, designing, developing and delivering Enterprise Software using Agile Methodology
  • Key Programming Skills: Java, J2EE with cutting edge technologies
  • Hands-on technical leadership with proven ability to recruit and mentor high performance talents including Architects, Technical Leads, Developers
  • Excellent team building, mentoring and coaching skills are a must-have
  • A proven track record of consistently setting and achieving high standards

Five Reasons Why You Should Join Zycus

1. Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.

2. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.

3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization

4. Get a Global Exposure: You get to work and deal with our global customers.

5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.


About Us

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.


Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-

to-use user interface ensures high adoption and value across the organization.


Start your #CognitiveProcurement journey with us, as you are #MeantforMore

Read more
Benison Technologies

at Benison Technologies

3 recruiters
Kiranpreet Kaur
Posted by Kiranpreet Kaur
Pune
3 - 10 yrs
₹8L - ₹14L / yr
skill iconPython
Storage & Networking
Automation
Selenium
cypress
+6 more

Want to work with an established & growing IT company? Join team Benison to have the right challenges that will help you accelerate your career growth to the next level, faster!   

Benison Technologies was started in 2011 with a mission to revolutionize the silicon industry in India, with a host of amazing big clients like Google, Cisco, McAfee, Intel, and so on, you get to experience the best of both worlds. If you consider yourself an engineer who is capable to join our ever-growing team, then this is the right opportunity for you:  

  

Why Benison Tech?   

We have a partial acquisition from one of the biggest names in the world (well we can’t name them thanks to confidentiality) it’s one of the FAANG companies, and you can “Google” it if you like.  

Oh! & one more thing, this did not happen by accident, our team put a ton of efforts to turn this gigantic dream into a reality.  

Benison Tech has a consistent history of demonstrating growth through innovation time and again.   

We don’t stop there, we then re-invest our profits back into the initiatives for the growth of our people, our culture and the company. Now enough with us, let’s talk about the job roles & responsibilities:    

  

What you will be working on: 

  • Key contributor for developing product strategies and features. 
  • Software development for industries leading SaaS platform 
  • You will be involved closely in planning, designing, integration of client requirements. 
  • You will be working with one of the leaders in data resiliency and data protection. 

  

Here are some technical skills require:  

  • Independently own features and create feature test plans/strategies based on development and feature completion milestones.   
  • Identify quality assurance process bottlenecks and suggest actions for improvement.   
  • Design automation framework for automating feature tests.   
  • Participate in test cases, test plans, s and code reviews.  
  • Resolve functional queries coming from other business units such as support, escalation, product management, etc.   
  • Participate in bug trailing, tracking quality assurance metrics.  
  • Hands-on experience with Python-Selenium or Cypress, will be preferred.   
  • Familiarity with Test Management systems like XRay and bug tracker like JIRA tools.  

  

What we expect from you:    

  • 3-10 Years of relevant experience in QA Automation.   
  • Expert at test automation, creating test plans, test strategies for testing multiple product modules   
  • Should be able to quickly analyze failures and trace back to issues in the product or the automation suite.  
  • As a Software Development Engineer in Test you should be an expert at test automation for APIs as well as UI, creating test plans and test strategies for testing product features.  
  • You will guide and mentor junior team members by reviewing their automation code and test cases to ensure good coverage and quality of a feature  
  • Resolve functional queries coming from other business units such as support, escalation, product management, etc.  
  • Be a quick learner and be open to working on new technologies if needed.    
  • Excellent team player with strong verbal & written communication skills.    
  • Be able to step up when the situation demands such as meeting deadlines and critical production issues.    
  • Propose changes or enhancements to the framework for enabling new feature tests.  

  

 Few Skills which will add brownie points to your role  

  • Working knowledge of Dockers and Kubernetes will be an advantage   
  • Awareness of general manual and automation concepts and all types of testing methods  
  • Knowledge of the Backup or Storage domain will be an advantage.  

  

If the above fits your skill-sets and tickles your interest then read below about the additional benefits that our company offers to talented folks like you:  

  

Work Culture and Benefits    

  • Competitive salary and benefits package  
    (H1-B which means a chance to work onsite out of India)   
  • A culture focused on talent development where you get promoted within the quarterly cycle of your anniversary.         
  • Opportunity to work with cutting-edge & challenging technologies including legacy tech.      
  • Open cafeteria to grab some munchies while you work, we make sure the space feels like your second home, you can also wear pyjamas if you like.         
  • Employee engagement initiatives such as project parties, flexible work hours, and long service awards, team bonding activities within the company, extra learning and personal development trainings, because why stop your learning at one thing!   
  • Insurance coverage: Group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and your parents. (With some of the best insurance partners in India)  
  • Enjoy collaborative innovation (each members gets to innovate & think out of the box), along with highly experienced team managers who maintain diversity and work-life well-being.  
  • And of course, you get to work on projects from some of the most recognised brands within the networking and security space of the world, unlocking global opportunities to learn, grow & contribute in a way that is truly impactful yet purposeful at the same time.  

  

Still not satisfied, and want more proof?  

Head to our website https://benisontech.com/">https://benisontech.com to learn more.  

Read more
Skandhanshi Infra Projects
Nagraj Kumar
Posted by Nagraj Kumar
Pune
6 - 15 yrs
₹6L - ₹12L / yr
Tech Support
Linux/Unix
IT infrastructure
Linux administration

Role & Responsibilities

  • The successful candidate will be experienced in leading and developing a support team within a product support environment
  • This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
  • Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
  • Assists with the maintenance of and compliance with department policies and procedures
  • Identifies team and individual training needs and assist in driving the delivery of these training initiatives
  • Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
  • Participates and leads hiring to get the best available talent

Qualification (Knowledge & Skills)

  • 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
  • Experience of leading L1 & L2 support resources
  • Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
  • Prior experience working for a global IT vendor in a similar role
  • Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
  • Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
  • Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
  • Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
  • Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
  • Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
  • Proven ability to prioritize workload
  • Ability to share constructive feedback; be able to adapt to and embrace change

Requirements

  • Three years bachelor regular degree
  • Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
  • Understanding of SLA definitions and tracking.
  • Understanding of Support metrics
  • Excellent in Customer communication and has a natural flavour for Customer Service
  • Good people management skills.
  • Good understanding of computer systems, mobile devices, and other tech products
  • Hands on experience on On-premise & Cloud deployments
  • RHEL/CentOS and Debian/Ubuntu
  • NodeJS (PM2 is a plus)
  • MongoDB and Oracle , RabbitMQ
  • Strong understanding of Networking and TCP/UDP protocols
  • AWS (Covers S3)
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Ability to diagnose and troubleshoot basic technical issues
  • Bachelor’s degree in Information Technology, Computer Science or relevant field
  • Startup experience is a plus
Read more
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