11+ Service design Jobs in India

Role & Responsibilities

• Experience 3-4 years (GB03), 5 years (GB04)
• Product design and UX research background with understanding of software development, retail services, and branding
• Must have developed ecosystem maps or service blueprints in different products
• Must have knowledge related to system architecture (either built or designed)
• Education can be bachelor of technology or design; certifications from renowned institutes on Service Design (SDN or NNg UX research certificate). UK institutes offer Masters in Service Design, as well as certificate programs from IITs.
• Good to have is research/awards in service design or service innovation, work as a service designer with early-stage startup

Ideal Candidate

• Strong Service Design /Customer (user) Experience Design profile
• Mandatory (Experience1) - Must have 3+ YOE in Service Design (Customer Experience Design) across Products/Services with strong experience of end-to-end service thinking (beyond just UI/UX)
• Mandatory (Experience 2) - Must have hands-on experience in creating service blueprints, ecosystem maps, and customer journey maps across multiple products or services
• Mandatory (Experience 3) - Strong understanding of software development lifecycle, retail/service ecosystems, with branding and experience consistency principles
• Mandatory (Experience 4) - Must have working knowledge of system architecture (designed or collaborated closely with engineering teams)
• Mandatory (Portfolio) - Strong portfolio showcasing service design projects, including problem framing, research insights, blueprinting, and implementation impact
• Mandatory (Education) - Bachelor’s degree in Design, Technology, or related field (B.Des / B.Tech or equivalent)
• Highly Preferred (Pedigree) - Candidates from NID College are highly preferred
• Preferred (Certifications) - Relevant certifications in Service Design / UX Research from reputed institutes (e.g., SDN, NNg, IIT programs, or equivalent)
• Preferred (Experience 1) - Experience working as a Service Designer in early-stage startups or involvement in service innovation initiatives / awards / research
• Preferred (Experience 2) - Exposure to service design / service management programs from top institutes (IIMs or equivalent

What you’ll do

• Take full ownership of features from problem → design → code → deploy → iterate
• Build modular, scalable APIs and frontend components using the MERN stack
• Use AI tools to write, debug, optimize code, and unblock yourself fast
• Integrate 3rd-party APIs, services, and AI capabilities where relevant
• Collaborate async with product, design, and other engineers
• Optimize performance, scalability, and dev workflows
• Own dev hygiene—documentation, tests, Git practices, CI/CD pipelines

Must-Haves:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field
• 4–5 years of full-stack experience in production-grade MERN apps
• You’ve shipped products end-to-end, not just maintained features
• Strong in JavaScript/TypeScript, both on frontend and backend
• Solid foundation in system design, API design, and debugging
• Comfortable using AI-native tools to code faster and better
• GitHub is your second home. You write clean commits and structured PRs
• Cloud/infra experience (Vercel, AWS, Docker/Kubernetes)

Nice-to-Have:

• Experience in HR or Ed Tech, Experience in assessment platforms
• Experience with SSR (Next.js), GraphQL, WebSockets, or Firebase
• Familiarity with AI API integration (OpenAI, Pinecone, LangChain, etc.)
• Open-source contributions, side projects, or an active GitHub

Company Description

BeBetta is a gamified platform designed for gamers who crave excitement, engagement, and real-world rewards. By playing games and making live predictions, users earn BetCoins, which can be redeemed for tangible prizes. Our unique approach blends gaming, predictions, and rewards, driving an immersive experience that revolutionizes user engagement. We are a high-growth, data-driven, and gamified tech startup committed to innovation and impact.

The Opportunity:

BeBetta is building the future of fan engagement. To do this, we need a backend that can handle millions of concurrent users making real-time predictions during live events. This requires a shift in our technology towards systems built for massive scale and low latency.

That’s where you come in. We are looking for a Senior Backend Engineer to lead our transition to a Go-based microservices architecture. You will be the driving force behind our most critical systems—the prediction engine, the rewards ledger, the real-time data pipelines. While our roots are in Node.js, our future is in Go, and you will be instrumental in building that future.

What You'll Achieve:

• Architect our core backend in Golang: You will design and build the services that are the backbone of the BeBetta experience, ensuring they are blazingly fast and incredibly reliable.
• Solve hard concurrency problems: You'll tackle challenges unique to real-time gaming and betting, ensuring fairness and accuracy for thousands of simultaneous user actions.
• Drive technical strategy: You will own the roadmap for evolving our architecture, including the thoughtful migration of essential services from Node.js to Go.
• Elevate the engineering bar: Through mentorship, exemplary code, and architectural leadership, you will help make our entire team better.
• Ship with impact: You will see your work go live quickly, directly enhancing the experience for our growing user base.

What You'll Bring:

• A track record of building and deploying high-performance backend systems in Golang.
• Senior-level experience (4+ years) in system design, microservices, and API development.
• Pragmatic experience with Node.js and an understanding of how to manage and migrate a monolithic or service-based system.
• Deep knowledge of database principles (PostgreSQL preferred) and high-performance data access patterns (using tools like Redis).
• Expertise in modern infrastructure: Docker, Kubernetes, and a major cloud provider (GCP/AWS).
• A strong belief that testing, observability, and clean architecture are not optional.
• An innate curiosity and a passion for solving complex problems, whether they're in code or on a whiteboard.

Why You'll Love Working Here:

This isn't just another backend role. This is a chance to put your fingerprint on the foundational technology of a fast-growing company in the exciting world of sports tech and gaming. You'll have the autonomy to make big decisions and the support of a team that's all-in on the mission.

SAP APO – PPDS Consultant

We are looking for a skilled SAP APO – PPDS Consultant with at least 6 years of strong experience in Production Planning and Detailed Scheduling (PPDS) using SAP APO.

✅ Key Responsibilities:

• Configure and implement PPDS solutions to meet business requirements
• Work with CIF for master data and transactional data integration
• Develop planning strategies using heuristics and optimization techniques
• Collaborate with cross-functional teams (e.g. SCM, production, IT)
• Analyze and resolve issues in planning and scheduling processes

✅ Must-have Skills:

• SAP APO – PPDS
• Heuristic Planning
• CIF Integration
• Planning Run Configuration
• Experience with SAP SCM modules

📍 Location Options:

• Pune
• Mumbai
• Gandhinagar
• Bangalore

👨‍💻 Experience Required:

• Minimum 6 years in SAP APO – PPDS

Description

• Develop & support Robotic Process Automation (RPA) solutions that add value to DHL Express Functions.
• Manage the day-to-day activities pertaining to Robotic Process Automation (RPA) processes and solutions.
• Required preparation, update and regular review all relevant RPA documentation for the service line and the supporting/enabling functions
• Support the team in cultivating culture of continuous improvement and innovation
• Manage team administrative requirements for the team
• Designing practical and effective solutions to address improvement opportunities – both cost and performance.
• Successfully implement RPA initiatives with DHL Express Business Partners
• Ability to relate to cross-cultural processes and country sensitivities
• Responsible for process documentations (i.e. process maps)

• Qualified University Degree holder specializing in IT field (Software Development)
• At least 4+ years working experience in the Software Development Environment is preferred
• IT knowledge in software development process is a must
• Good understanding of IT development process
• Able to develop tools/solutions using programming language .Net and MSSQL
• Strong interest in Robotic Process Automation area
• Hands on experience on .Net Development will be added advantage
• Hands on experience on RPA tools UiPath,

• 12th Pass/Any graduates
• Min 1 year of work experience is required
• Candidates with excellent communications
• Experience in international voice process(US/UK/UAE/Ireland/Australia etc)
• Flexible with Night shifts
• Location - Andheri (East)