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About the Role

We’re looking for a Workday Engineer to own and evolve our Workday platform from our Pune, India office. This is a new, high-impact role—you’ll be the primary technical expert responsible for the full integration and configuration lifecycle across HCM, Payroll, Time Tracking, Benefits, Compensation, and Financials.

You’ll transition our Workday operations from a contractor-supported model to dedicated in-house ownership, inheriting a portfolio of integrations and expanding from there. This isn’t just a build role; you’ll own production operations, monitor system health, triage issues, manage semi-annual Workday releases, and continuously improve how our systems talk to each other.

In a sub-1,000-person organization, you won’t be buried in a large team—you’ll have outsized visibility, direct access to stakeholders across HR, Finance, and IT, and the autonomy to shape how Workday works for the business.

What You'll Do

Integration Development & Architecture

• Design, develop, test, and deploy inbound and outbound integrations using Workday Studio, EIBs, Core Connectors, Cloud Connectors, and Web Services (SOAP/REST).
• Build and maintain integrations between Workday and third-party systems across HR, Payroll, Benefits, and Finance using Workato as the primary middleware layer.
• Develop Workday Extend applications and Orchestrations to automate complex, multi-step business processes that go beyond standard configuration.
• Create and maintain custom reports (Advanced, Composite, Matrix) and calculated fields to support integration logic, business reporting, and downstream data needs.
• Author and maintain XSLT/Document Transformations for data format conversion across integration endpoints.

Production Operations & Support

• Own day-to-day production monitoring: scheduled job health, integration error triage, and data validation for all Workday integration points.
• Serve as the go-to technical resource for integration-related incidents, performing root cause analysis and implementing permanent fixes.
• Manage the semi-annual Workday release cycle—review release notes, regression test impacted integrations and configurations, and coordinate with stakeholders on adoption of new features.
• Maintain integration documentation including technical specifications, data mappings, error-handling procedures, and runbooks.

Cross-Functional Collaboration

• Partner with HR, Payroll, Benefits, Finance, and IT stakeholders to translate business requirements into scalable technical solutions.
• Evaluate new Workday features, Extend capabilities, and Community-driven solutions that could improve efficiency or reduce manual effort.
• Advise on integration architecture decisions, data flow design, and security best practices as the organization’s Workday footprint grows.
• Collaborate with US-based teams across time zones; this role requires flexibility for 3–4 hours of overlap with US Eastern hours (typically an adjusted evening schedule a few days per week).

What You Bring

Required

• 5+ years of hands-on Workday technical experience, with deep proficiency in Workday Studio, EIBs, Core Connectors, Cloud Connectors, XSLT/XML/xPath, and Workato (or similar middleware such as MuleSoft or Boomi).
• Experience building integrations across multiple Workday modules: HCM, Payroll, Time Tracking, Benefits, Compensation, and/or Financials.
• Strong experience with API-based integrations, including building and consuming RESTful APIs and Workday Web Services (SOAP/WWS), with familiarity with authentication protocols (OAuth 2.0, WS-Security) and payload design (JSON/XML).
• Solid understanding of the Workday data model, security architecture (security groups, domains, business process policies), and tenant management.
• Experience with the Workday release management process, including regression testing and feature evaluation.
• Proven ability to own production support—comfortable monitoring integration health, diagnosing failures, and resolving issues independently.
• Strong documentation practices (technical specs, data flow diagrams, runbooks) and excellent communication skills with both technical and non-technical stakeholders across time zones.

Preferred

• Workday Pro certification in Integrations, Studio, or one or more functional modules (HCM, Payroll, Benefits, Financials).
• Experience with Workday Extend and Orchestrations.
• Exposure to BIRT reporting or Workforce Management Systems.
• Background working in a smaller organization (<1,000 employees) where you were the primary or sole Workday technical resource.
• Familiarity with agile/scrum methodologies and tools like Jira, Zendesk, etc.

Why This Role Stands Out

• Ownership: You're not a cog in a large shared services team. You'll be the Workday technical authority for the organization.
• Breadth: Full-module coverage (HCM & Financials) means broad exposure and accelerated skill development.
• Impact: In a smaller org, your work directly shapes how the business operates — every integration you build is felt across the company.
• Growth: As the first dedicated Workday Engineer, you'll have the opportunity to define standards, build the practice, and potentially grow the team over time.

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

Job Description: SAP SuccessFactors Cloud Platform Integration (CPI) Developer

Experience: 10+ years of SAP SF Techno-Functional experience

Work Location: Hyderabad, Chennai, Mumbai, Pune, Bangalore

Technical Skills Required:

• 10+ Years of extensive work exp in SAP SF - Employee Central (preferred), Payroll, Compensation, Learning, RBS
• 5+ years of experience working on SAP CPI Implementations and SAP SuccessFactors Employee Central
• Experience with SF-API’s and ODATA Data Dictionary for SuccessFactors
• Hands-on Experience in developing custom complex interfaces with SAP Cloud Platform Integration (SAP CPI/HCI) using various HCI/CPI tools
• Excellent Knowledge of utilizing CPI Standard Adapters and connectivity technologies (SOAP, REST, SFTP, IDOC and etc.)
• Good to have experience in using OAuth Authentication between SAP CPI and SAP SuccessFactors
• Sound knowledge of Groovy Scripting, XSLT Mappings, XMLs
• SAP Certifications – CPI is required
• Optional: SAP Mobile Platform – SMP: Experience in developing mobile apps (hybrid and native) using SAP Mobile Services is added advantage
• Good knowledge around MDF, and associated system configuration is preferred

Roles & Responsibilities:

• Responsible for developing inbound and outbound interfaces to/from the SAP Products cloud to cloud and On-Premises.
• Responsible for Technical Requirement gathering, effort estimation, technical design, and development of interfaces.
• Actively participate in end-to-end project activities to ensure the team delivers effective business systems solution.
• Coordinate extensively with business users, functional and cross-functional team members, developers, integration resources.
• Solution Architecting to ensure that technical designs utilize the appropriate integration pattern and standards
• Proactively scan for troubleshooting and resolve system related issues that could impact end-to-end system functionality.
• Design, implement and support complex business processes in an SAP SuccessFactors Human Capital Management (HCM) environment
• Experience working with international clients at onsite locations will be an added advantage
• Workbook Business Blueprint Preparation Execution of Test Cases, Test Plans, Test scripts, Knowledge of MDF foundation objects associations Business rules and workflows
• Conduct thorough Joint Application Design sessions with the business end users to review business needs and document any additional system/reporting requirements

Inter-Personal & Soft skills required:

• Positive work ethic to deliver results within tight deadlines and in demanding situations
• Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
• Excellent written and verbal communication skills
• Proactive, self-directed, resourceful, and highly organized
• Team player: Team management skills, self-driven and ability to work independently
• Exhibit strong leadership and comprehension abilities to develop business documents and to anchor system support activities
• Ability to explain SAP concept to business in non-technical terms

• Experience of supporting medium/large scale Support / implementation / SAP ECC on HANA .
• Worked with SAP MM, SD, FICO and HCM.Having experience in S4 HANA implementation.
• Absolute understanding of mapping technical designs to Functional Documents (FS) & creating/reviewing corresponding Technical Specs (TS).
• Detailed & exhaustive understanding of coding practices & naming conventions in ABAP.
• Deliver of New Business Request/ Change Request with good quality, the defined timeline and the defined budget Data Dictionary Concepts (Mandatory)Report development classical / Interactive / ALV ,SAP Script / Smart forms /Adobe Forms Module Pool ,SAP BAPI/RFC Performance optimizations
• Proficient in finding correct User Exit / SAP Enhancements Points and SAP BADI.IDOC Configuration, extensions, custom IDOC (Mandatory as working knowledge , if not complete hands-on)