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JOB DESCRIPTION
Customer Support - Patient Calling (US Healthcare) Responsibilities: • Patient calling representatives address patients' concerns about their accounts • Help with billing issues and negotiate to collect unpaid debt • Their duties include creating payment plans and taking patients' payments • When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment • Good phone communication skills help working with patients and clearly explaining policies and details.
Desired Candidate Profile: • Experience in AR calling is an added advantage • Excellent verbal and written communication skills • Good knowledge in MS Excel and word • Flexible with Night shift timings • Adaptability and willingness to go the extra mile when needed.
EXPERTISE AND QUALIFICATIONS Competencies required • Basic Computers • Analytical • Excellent Written and Verbal communication • Domain
WE ARE HIRING FOR SENIOR AR CALLER
Min. 1 year to 5 years of experience
Required skills:
Expertise in physician Billing
Strong in Denial Management
Good communication
Notice Period: Immediate joiners or candidates with a maximum 7 day notice period are highly preferred
Shift: Night shift & Day Shift
Location: Bangalore
Position : SAP SuccessFactors RCM Consultant
Experience : 7+ years
Location : Bangalore (Hybrid)
Notice Period : Immediate joiners or currently serving notice
Must-Have :
- Strong hands-on experience with SAP SuccessFactors Recruiting Management (RCM)
Key Responsibilities :
- Implement and configure SAP SF RCM to meet business needs.
- Ensure system integrity and manage RCM configurations.
- Collaborate with HR/IT teams to streamline recruitment processes.
- Train and support end-users on the RCM module.
- Monitor recruitment metrics and recommend improvements.
- Troubleshoot and resolve system issues.
Preferred Skills :
- Experience with other SF modules (Employee Central, Onboarding)
- SAP SF RCM Certification
- Knowledge of HR processes and compliance

Role & responsibilities
- Should handle US Healthcare Physician Billing / Ambulance Billing Accounts Receivable.
- To work closely with the team leader.
- Ensure that the deliverables to the client adhere to the quality standards.
- Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
- Calling the insurance carrier & Document the actions taken in claims billing summary notes.
- To review emails for any updates
- Identify issues and escalate the same to the immediate supervisor
- Update Production logs.
- Strict adherence to the company policies and procedures.
Preferred candidate profile
- Min of 1+ year experience in US Medical Billing
- Should have strong knowledge in Healthcare concept.
- Should have good Verbal and Written communication skills.
- Excellent Knowledge on Denial management.
- Excellent Knowledge on Physician Billing / Ambulance Billing.
- Spot offer for the selected candidates.
- Should be proficient in calling the insurance companies.
- Meet the productivity targets of clients within the stipulated time.
- Ensure accurate and timely follow up on pending claims wherein required
Perks and benefits
- 5 Days Working
- Free two way cabs available
- Health Insurance
- Medical Insurance
GST:
- Verification of Books of accounts, Revenue Data and Computation of GST liability on a monthly basis
- Verification and Computation of RCM Liability on monthly basis,
- Filing of GSTR 1, GSTR 3B & Monthly returns.
- GSTR - 2A/2B reconciliation with books of accounts.
- Filling GSTR 9 – Annual return and GST audit
TDS:
- Working closely with the Tax consultants for advisory and foreign tax-related matters
Handling the assessments and queries if any
- Computation of TDS & Equalisation Levy liability on monthly basis,
- Filing of TDS returns verification of PAN etc for Payroll and Vendor related payouts.,
- Filing of Equalisation Leavy returns,
- Interacting with other functions/departments within the company
- Knowledge of WHT on International Transactions
Transfer Pricing:
- Knowledge of Transfer Pricing transactions and compliance
- Foreign subsidiaries tax compliance and structuring transactions working with foreign consultants
- Monthly/quarterly local compliances relating to International subsidiaries (US, Middle east etc)
- Other matters related to taxation