11+ QMS Jobs in Delhi, NCR and Gurgaon | QMS Job openings in Delhi, NCR and Gurgaon

Responsibilities

• Manage the QA/RA team

• Author and refine procedures, instructions, templates, and our quality manual to maintain quality management standards

• Maintain and monitor our quality system within the company: changes, CAPA, Non conformities, Complaints, PMS, continuous improvement, trend analysis, etc.

• Train all employees to the QMS, and assess skills, knowledge and QMS application.

• Perform internal audits to assess the company compliance with our QMS.

• Contribute to maintaining quality system related documentation including supplier records, audits, purchase and manufacturing batch information.

• Work with our Notified Body to maintain current certifications and achieve award of a CE mark and FDA approval on new products.

• Build knowledge and maintain surveillance of the many relevant quality standards

• Provide technical support and resolve quality issues with suppliers, customers or auditors including introduction of new or re-designed components and processes.

• Present technical data to internal / external audit and inspection groups as required.

Requirements

• Minimum of 5 years of Medical device QA/RA experience

• In depth familiarity with the FDA, ISO, MDD, EU MDR and the medical device industry quality requirements associated with product development, design controls, and product risk management.

• Quality Management experience in a manufacturing/production environment.

• Conscientious and responsible

• A keen eye for detail and a results driven approach

• Strong communication and presentation skills.

• Excellent organizational and leadership skills

• Proficient in MS Office

• In depth understanding of quality control procedures and relevant legal standards

• Excellent math abilities and working knowledge of data analysis/statistical methods

Hiring for Data Analyst

Exp : 5 - 7 yrs

Edu : BE/B.Tech

Work Location : Noida WFO

Skills :

Expertise in SQL Server, including database design, performance tuning, query optimization, and security.

Hands-on experience developing ETL solutions using SSIS, Azure Data Factory (ADF), and Python.

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

Job Description

Position: Content Writer

Experience Required: 6 Months – 1 Year

Location: Noida Sector 63

Employment Type: Full-Time

Job Overview:

We are looking for a creative and detail-oriented Content Writer with 6 months to 1 year of experience. The candidate should have excellent English writing skills, strong grammar, and good communication abilities. The ideal candidate will be responsible for creating engaging, original, and high-quality content for websites, blogs, social media, and marketing materials.

Key Responsibilities:

• Write clear, engaging, and error-free content for blogs, articles, websites, and social media platforms.
• Research industry-related topics and generate new content ideas.
• Proofread and edit content before publication.
• Ensure content is SEO-friendly and aligned with brand guidelines.
• Collaborate with the marketing and design teams for content planning.
• Maintain consistency in writing style and tone.
• Meet deadlines and manage multiple content projects efficiently.

Required Skills:

• Good command of English writing and grammar.
• Strong communication and creative thinking skills.
• Basic understanding of SEO and digital content writing.
• Ability to research and create original content.
• Knowledge of MS Word, Google Docs, and content management systems is a plus.

Qualifications:

• Bachelor’s degree in English, Journalism, Mass Communication, Marketing, or related field preferred.
• 6 months to 1 year of experience in content writing or copywriting.

Preferred Qualities:

• Attention to detail.
• Ability to work independently and in a team.
• Eagerness to learn and improve writing skills.

Salary:

As per industry standards.

Job Description: Business Development executive

Designation: - Business Development Executive

Experience: - 1-2 Years

Qualification - MBA

Location:-Mumbai, Delhi, Jaipur, Lucknow

No Remote:-(Onsite Only)

CTC: - 4-5 LPA

Timing – 10:30AM to 7:30PM

About the Role

As a Business Development Executive, you will play a critical role in identifying new opportunities, generating leads, and driving revenue growth. You will connect with clients, promote our services, and collaborate with internal teams to deliver impactful solutions.

Key Responsibilities

Lead Generation & Prospecting

• Identify and connect with potential clients through market research, cold calling, networking, and outreach.
• Generate a strong pipeline of leads across media sales, events, BTL campaigns, and digital marketing domains.

Client Engagement & Relationship Management

• Develop and nurture relationships with key decision-makers and stakeholders to understand their business requirements.
• Deliver compelling pitches and presentations tailored to client needs.

Sales Execution

• Achieve business targets by converting leads into long-term clients.
• Coordinate with internal teams to create proposals, quotations, and strategic sales plans.

Market Research & Analysis

• Conduct market research to understand industry trends, competitor activities, and client needs.
• Provide insights to tailor pitches and identify new business opportunities.

Relationship Management

• Develop and nurture long-term relationships with clients to ensure repeat business.
• Serve as the point of contact, delivering exceptional client support and ensuring satisfaction throughout the project lifecycle.

Campaign Planning Support

• Collaborate with internal teams to develop customized proposals and marketing strategies.
• Assist in executing BTL campaigns, digital initiatives, and events to drive client success.

Reporting & CRM Management

• Maintain accurate client and sales data in CRM tools.
• Provide regular updates on leads, opportunities, and sales performance to the leadership team.

What We’re Looking For

• 1-2 years of experience in business development, sales, or client acquisition.
• Strong understanding of branding and brand solution, BTL activations, events, and digital marketing solutions.
• Excellent communication, negotiation, and presentation skills.
• Proven ability to prospect, generate leads, and close deals.
• Familiarity with CRM tools and Microsoft Office Suite.
• Self-motivated with a results-driven mindset and a passion for achieving targets.

Why Join Us?

• Competitive salary with performance-driven incentives.
• Opportunity to work on diverse, high-impact projects with leading brands.
• A collaborative and growth-focused work environment.
• Exposure to the brand solutions, BTL, Marketing technology solutions, events, and digital marketing landscape.
• Fast-track career growth for high-performing individuals.

We are looking for a talented and creative Graphic Designer & Video Editor to join our team. The ideal candidate will be responsible for creating engaging visual content across multiple platforms, including social media, websites, marketing materials, and videos. This role requires a strong design aesthetic, video editing skills, and an ability to work collaboratively with the marketing and creative teams

1.2+ years of experience working as a Product Designer for an e-commerce company.

2.Experience in Figma, Adobe Xd, and CSS is a prerequisite.

3.Demonstrable portfolio of live products (links should be shared).

4.Working/practical knowledge of CSS and front-end libraries/frameworks like Bootstrap & React Material UI.

5.Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.

6.An intuitive eye for customer needs beyond the obvious and excellent attention to detail.

7.Recommend new tools and technologies by staying abreast of the latest trends and techniques.

Job Description

We are looking for a talented UI/UX Designer to join our team. You should transform the software into handy products for the clients. 

Responsibilities

• Collect and examine the needs of the user.
• Consult engineers and product designers regarding the product.
• Plan and develop new visual designs for computers, smartphones, and digital products.
• Creating user flows, PSDs, wireframes, prototypes and mockups.
• Design user interfaces elements mainly menus, widgets, tabs, etc.
• Illustrate the functions of the website and develop UI mock-ups and prototypes.
• Create tables, sketches, filters, images, and other websites/applications graphic designs.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
• Review and edit the mock-ups according to the client's feedback.
• Creating user-centered designs by understanding business requirements, and user feedback.
• Monitor and manage the previously developed systems.
• Conduct user tests of developed applications to evaluate user experience.
• Stay updated with information on the latest UI trends and design skills.
• Designing UI elements such as input controls, navigational components and informational components
  
  Creating original graphic designs (e.g., images, sketches and tables)
  
  Identifying and troubleshooting UX problems (e.g., responsiveness)
• Requirements
• BS in Computer Science or Graphics Designing. BFA applicants will also be preferred.
• Proven 2 years or more of experience as a UX /UI Designer, https://resources.jobsoid.com/job-descriptions/design/ui-designer">UI Designer, https://resources.jobsoid.com/job-descriptions/design/ux-designer">UX Designer or a similar role.
• Proven background of graphic designing projects related to web and mobile applications.
• Proficiency in Adobe XD, Adobe Illustrator, Figma.
• Basic HTML5, CSS3, and JavaScript skills are a plus
• Strong understanding of wireframe tools.
• Strong communication skills and a team-building spirit.
• Good time management skills.
• Strong knowledge of responsive and interactive designs
• Making Wireframes
• Reviewing and Updating Userflow as per needs
• Strong design thinking skills.
• Exceptional attention to detail. 
• You will be responsible for :
• Designing Android and IOS Applications
• - Identifying and troubleshooting UX problem- Implement business rules and validations as per project requirements.
• - Adhere to Design & Code guidelines.

Skills (Mandatory skills)

Planning, implementing and managing company's overall SEO strategy

Experience of web marketing, web analytics, content strategy planing, link building, and keyword strategy

Expert in Competitor analysis

Reporting

Responsible for leading and mentoring SEO team to drive business goals

Off-page seo

Audit

Personality traits-

Sense of ownership and pride in your performance and its impact on company’s success

Critical thinker and Good time-management + problem-solving skills

Excellent written and verbal communication skills

• Serve as the SEO subject-matter-expert and evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
• Identify key SEO KPIs. Brainstorm new and creative SEO growth strategies
• Define requirements, tasks, and resources associated to SEO strategy. As per plan manage and execute implementation of the strategy defined
• Research and analyze ecommerce industry changes/developments in search engine optimization. Developing and continually reassessing a set of strategies to drive growth.
• Monitor and evaluate search results and search performance across the major search channels in order to improve rankings. Analyze and evaluate web analytics dashboards and reports in order to develop and recommend SEO strategies
• Identify new sources for high quality relevant backlinks
• Evaluate the business impacts of SEO programs by designing/enhancing SEO measurement and reporting capabilities. Measuring results and creating actionable insights and recommendations based on data. Collect and analyze data from various sources and identify opportunities

Person who has worked his way up from technical SEO, SEO Manager, Sr Manager, SEO Strategist. Preferably working in SEO agencies handling multiple clients SEO projects strategy

Experience range-

10- 15years