11+ QMS Jobs in Mumbai | QMS Job openings in Mumbai

Minimum Qualifications/Experience:

1. B. Pharma, B.Sc./M.Sc. (Chemistry/Microbiology)

2. 8+ Years of experience in QA process in Pharmaceutical / food processing / cosmetics / chemical industries.

Job Responsibilities:  

C1. Principal thrust area:

You shall be responsible for maintaining and improving all QMS activity, GMP and GLP across the company.

C2. Key Deliverables:

1. Ensure manufacturing practices as per cGMP and GLP standards.

2. Handling QMS activities like change control, validations, stability, qualifications, APQR and Risk assessment etc.

3. Applications for AHC to AQCS, EIA and Capexil and coordinate related activities. (AHV/SPD: This is exclusive knowledge related to Capsule and companies manufacturing animal origin products. We have mentioned this as the candidate on joining will be responsible for this work though he/she may not be having exposure to same.)

4. Organize internal and external audits for ISO, GMP+, FDA, Capexil, GMP+, EIA and others. Maintain the documents required for those audits.

5. Organize internal and external audits for ISO, GMP+, FDA, Capexil, GMP+, EIA and others. Maintain the documents required for those audits.6. Evaluation and approval of Suppliers for RM, PM, testing labs and service providers.

7. Assisting HOD in customer complaint analysis and preparation of customer complaint report.

8. Investigation of incidents, deviations, OOS and ensure corrective actions in place.

9. Reviewing the daily availability of operators and allocating work to them.

10. Maintaining and review BMR documents, guide for relevant changes if required.

11. Label artwork review and management.

Competencies: 

D1. Technical Competencies:

a) Analytical skills (spotting trends and patterns)

b) Report writing skills

c) Problem solving abilities

d) GMP and GDP knowledge

e) Good English communication skills (verbal & written).

Behavioural Competencies:

a) Quality and Service Orientation

b) Delivering consistent results

c) Ability to prioritize, organize, manage work and time.

d) Customer Centric

e) Cross Functional Team Working

Reporting & Responsibility:

Position Reports to: Plant Head (M03)

Reportees to this position: Assistant Officer QA – M12 (2 nos)

Job Location:

1. Tarapur MIDC. Tarapur MIDC, Boisar, Dist. Palghar, Maharashtra. 

 Preference will be given to candidates in Tarapur/Boisar area or willing to relocate.

2. For outstation bachelors, Company provides a subsidized bachelor’s flat. For outstation families, Company provides subsidized accommodation in company owned buildings. Relocation allowance is offered.

3.Tarapur- Railway station Boisar takes 1.5 hrs. by train from Borivali Station or by road via Western Express Highway.   

4. Suburban local trains direct from Churchgate to Boisar Railway station available.

G. What’s in it for You:

1. Opportunity to be part of a growing organization offering niche products to Pharma industry.

2. Opportunity to work at Head Office location.

3. Intimate small company culture with MNC professionalism.

4. Company value programs TrANSSCEnD.

5. Employee events like festival celebrations, family fun events etc.

6. Five days working (alternate weeks).

7. Medical Insurance for your immediate family.

8. Housing accommodation for Bachelors & family.

Job Title: Senior Devops Engineer (Full-time)

Location: Mumbai, Onsite

Experience Required: 5+ Years

Job Description

We are seeking an experienced DevOps Engineer to build and manage infrastructure for a FinTech product company operating with stateful microservices. The deployment environments include hybrid cloud and on-premise setups. The ideal candidate must have strong production experience with Kubernetes, cloud platforms, and infrastructure automation.

Key Responsibilities

• Design, build, and manage infrastructure for stateful microservices (databases, queues, caching layers).
• Work on Kubernetes environments—both managed (EKS/AKS/GKE) and self-managed clusters.
• Build, enhance, and maintain custom Helm Charts for complex deployments.
• Set up and manage CI/CD pipelines using ArgoCD, FluxCD, or similar GitOps tools.
• Architect and optimize multi-tenant deployment models.
• Implement and manage high availability, load balancing, certificate management (SSL/TLS).
• Design deployment architectures based on business requirements.
• Manage cloud infrastructure on AWS/Azure including VPC, IAM, cloud networking, and security.
• Work with Infrastructure-as-Code (IaC) tools (Terraform/CloudFormation/Pulumi), including writing reusable modules.
• Monitor, troubleshoot, and optimize performance across production environments.
• Ensure security best practices in networking, access control, and secrets management.

Mandatory Skills

• 5+ years of DevOps experience in product-based companies (not services/consulting).
• Strong hands-on experience with stateful microservices in production.
• Deep expertise in Kubernetes (managed + self-managed).
• Strong ability to write custom Helm Charts.
• Experience with multi-tenant production environments.
• Expertise in AWS or Azure (cloud networking, IAM, VPC, security groups, etc.).
• Experience setting up GitOps-based CI/CD (ArgoCD/FluxCD).
• Strong understanding of HA, load balancing, DNS, SSL/TLS certificates.
• Ability to justify architectural decisions and propose deployment designs.
• Hands-on experience with IaC tools and writing custom Terraform/Pulumi modules.

Nice to Have

• Exposure to hybrid cloud deployments
• Knowledge of on-premise orchestration & networking
• Experience with service mesh (e.g., Istio, Linkerd)
• Experience with monitoring/logging tools (Prometheus, Grafana, Loki, ELK)

Candidate should have minimum 6 years of client-facing experience.

Candidate should have experience in a SaaS Business Model or Health-tech domain.

Candidate should have worked on B2B model.

Candidate should have experience from SAAS or B2B companies.

Candidate must have minimum 2 years of experience in managing and leading teams.

Proven experience in Customer Success lifecycle management from pre-launch to renewal.

Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives

Candidate should have experience in cross-selling and up-selling.

Strong client relationship management and stakeholder engagemen

t skills

Job Title: Telecaller – Insurance Process

Process: Kotak Mahindra Bank Insurance

Location: Malad, Mumbai

Openings: 4 (Female candidates only)

Job Responsibilities:

Make outbound/inbound calls to customers regarding Kotak Mahindra Bank insurance products

Explain insurance plans, benefits, and policy details clearly

Handle customer queries and provide accurate information

Maintain proper call records and customer data

Achieve daily/weekly calling and conversion targets

Follow company scripts and compliance guidelines

Eligibility Criteria:

Qualification: Graduate (any stream)

Good communication skills in English & Hindi (regional language is a plus)

Freshers and experienced candidates both can apply

Basic knowledge of MS Excel/CRM preferred

Salary & Benefits:

Salary: ₹20,000 in-hand

Fixed salary + performance incentives

Day shift

Stable banking & insurance process

Preferred Skills:

Customer handling skills

Convincing and negotiation abilities

Positive attitude and willingness to learn

Job Title: Senior Program Associate

Location: Vashi, Navi Mumbai (On-site)

Experience: 2–5 Years

Type: Full-time

About Grexa

Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses — a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.

Founded by 4 seasoned IIT alumni and former Testbook Founders/CXOs (who scaled Testbook into a $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a proven track record of building at scale.

We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products — this is your calling.

About the Role

We are looking for a Senior Program Associate to take ownership of client success and operational excellence at Grexa AI. This role sits at the intersection of strategy, operations, and client engagement — you’ll ensure that businesses onboarded onto Grexa are not just activated but are actively thriving and scaling through our platform.

You’ll work cross-functionally with product, growth, and leadership teams to design processes, analyze engagement data, and ensure that Grexa becomes a key driver of success for our clients.

If you’re detail-oriented, analytical, and thrive in fast-paced, high-impact environments — you’ll fit right in.

Key Responsibilities

• Create and implement scalable processes to deeply understand client businesses and ensure seamless onboarding and activation
• Continuously monitor client engagement metrics to identify opportunities for optimization and proactively drive platform adoption
• Serve as the strategic bridge between clients and internal teams — ensuring clear communication and fast issue resolution
• Champion the voice of the client by gathering feedback and turning it into actionable insights for product and process improvement
• Strategically identify growth and upsell opportunities within client accounts to drive retention and revenue expansion
• Build and maintain operational dashboards and reporting frameworks to measure program performance
• Collaborate with the founding and leadership teams to refine client journey strategies and ensure alignment with company goals

Requirements

• 2–5 years of experience in Program Management, Customer Success, Operations, or Growth roles, ideally in a product-based startup or SaaS company
• Proven experience in driving renewals, upselling and cross selling.
• Demonstrated experience in designing and scaling processes that improve efficiency and client outcomes
• Strong analytical and problem-solving skills, with a focus on execution and results
• Excellent communication, coordination, and stakeholder management skills
• Hands-on proficiency in CRM systems, Excel/Sheets, and marketing or automation tools
• Highly proactive, detail-oriented, and comfortable working in dynamic environments

Why Join Us

• High-Growth Environment: Take real ownership and make an impact from day one — this is more than a role, it’s a launchpad for your career.
• Direct Collaboration: Work directly with founders and cross-functional teams on key client programs and business-critical initiatives.
• Startup Agility, Structured Growth: Experience the pace of a startup with the support of processes designed for scalability.
• Learning & Mentorship: Access direct mentorship from leaders who’ve built multi-million-dollar businesses.
• Cutting-Edge Technology: Work with AI-driven marketing automation products transforming small business growth.
• Meaningful Impact: Be part of a mission that’s redefining how small and medium businesses scale globally.

The ideal candidate will develop relationships with individuals seeking hair loss treatment consultations, offering tailored solutions based on factors such as facial features, age, profession, personality, and expectations.

Responsibilities:

• Conduct comprehensive hair assessments to determine the stage of hair loss.
• Educate clients on the fundamentals of hair loss and provide personalized counseling based on their needs.
• Understand client expectations, present suitable procedures and products, and articulate achievable outcomes through visual aids.
• Establish daily consultation and conversion targets, analyzing performance regularly.
• Meet monthly conversion goals, contributing to revenue growth at the studio.

Qualifications and Skills:

• Bachelor's degree in Business or equivalent practical experience.
• Preferred age: 32 years and above.
• Minimum 5 years of experience in sales consulting and business intelligence.
• Strong written and verbal communication skills.
• Ability to multitask, organize, and prioritize workload effectively.
• Customer-centric approach to sales and service.

This position offers an opportunity to engage deeply with clients, providing them with informed guidance and solutions tailored to their individual needs, while contributing significantly to the studio's growth objectives.

We’re Hiring: Project Manager – Logi-Sys Modules

📍 Location: Mumbai, Marol

🕒 Full-time | Experience: 8–10 Years

Are you a driven Project Manager with a knack for owning modules, leading teams, and ensuring seamless delivery? At Softlink, we’re expanding our Logi-Sys team and looking for experienced Project Managers to take charge of individual modules and steer them from planning to perfection.

🌐 About the Role:

As a Project Manager, you will take ownership of specific Logi-Sys modules—our industry-leading cloud ERP platform for logistics and freight. You’ll work closely with engineering, QA, and product teams to deliver high-quality features that are robust, timely, and bug-free.

🔧 Responsibilities:

• Own and manage one or more Logi-Sys modules end-to-end
• Define goals, plan execution timelines, and ensure timely delivery
• Work hands-on with cross-functional teams to get work done
• Maintain high quality standards – with a zero-bug mindset
• Break down business requirements into technical deliverables
• Track project progress, identify risks, and resolve blockers swiftly
• Ensure alignment with product vision while focusing on execution

👤 Who We’re Looking For:

• 8–10 years of solid experience in project/delivery management in a tech environment
• Strong understanding of software development life cycles and enterprise product delivery
• Conversant with technology – you speak the language of engineers and can challenge timelines and logic where needed
• Sharp focus on timely delivery without compromising on quality
• Natural leader who takes initiative and owns outcomes
• Exposure to logistics or ERP systems is a plus (but not mandatory)

🧠 If you believe in accountability, love solving real-world problems, and can balance speed with precision—we want to talk to you.

Software Engineer – C++ (3-6 years of experience)

1. Telecom/Volte LTE 2g 3g  Preferred
2. Programming knowledge of multi-threading, sockets, IPCs.
3. Well versed with std and boost libraries.
4. Working knowledge of GNU compilers, optimization techniques on Unix/Linux based systems.
5. Proficient in debugging tools like GDB/Valgrind and profiling tools like oprofile.
6. Knowledge of Diameter (AAA) Stack

• Development experience of communication protocol stacks
• Hands on experience in multi-threaded design techniques and implementation
• Good hands-on experience on data structures and algorithms