11+ Policies and procedures Jobs in Bangalore (Bengaluru) | Policies and procedures Job openings in Bangalore (Bengaluru)

Recognizing the manpower needs and taking them to the HR Manager for approval

• Creating job descriptions for various roles and advertising them on various 

platforms

• Managing HR activities like meetings, interviews, and other schedules.

• Managing and handling the orientation of new employees.

• Assessing the training needs and coordinating the training and development 

programs for employees with HR Heads.

• Provide support to employees in various HR related topics such as leaves, 

compensation etc. and resolve issues and problems.

• Process, verify and maintain documentation relating to HR activities such as 

staffing, training and performance evaluations.

• Conduct employee onboarding and help plan training & development

• Maintain employee files and records in electronic and paper form

• Overlooking the daily operations of the HR department.

• Exit interviews and Full & Final Settlement.

• Payroll, Time office and attendance management.

Requirements

• Must have proven experience working as an HR executive or its equivalent.

• Experienced with recruiting and its full cycle.

• Good knowledge of employment/labor laws

• Outstanding knowledge of MS Office

• Excellent verbal and written communication skills

• Excellent communication, interpersonal and collaboration skills

• Strong analytical and problem-solving skills

• Ability to prioritize and multi-task

• High ethical conduct

• BSc/BA in Business administration or relevant field

• Additional HR training is an advantag

Discription:

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

Responsibilities:

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

Salary and Benefits:

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Job title: Engineering Manager

BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of what has been done before. 

We are a global company which has consistently doubled in headcount and revenue YoY, with no external investment. We currently are located in 4 countries: London (our HQ), Mexico, India and the US. A total number of 260+ employees (and increasing every day) from 22 different nationalities and with over 25 languages spoken.

We promote an open minded environment and encourage our employees to create their own success story in this high performance environment. 

Location: Bangalore, India

Department: Engineering

Job summary:

We are seeking an Engineering Manager, with experience in developing scalable SaaS applications and leading and managing high performing distributed teams, to join our growing company and be a part of our success story. 

We are looking for an individual with great leadership and team handling skills, strong hands-on experience in software development, and excited to work in a fun and friendly fast paced environment.

Responsibilities and tasks:

• Manage a team (comprising of Software Engineers, Sr. Software Engineers, QA Engineers), including providing technical direction, task allocation, and code reviews.
• Drive technical projects and provide leadership in an innovative and fast-paced environment.
• Owns overall planning, execution, and success of complex technical projects.
• Contribute technically to projects.
• Work closely with the Product Management team to ensure we're building the best products which deliver value to our clients.
• Set up best practices for development, champion their adoption
• Work closely with team to estimate and plan projects in an Agile environment

• Managing customer issues and escalations and tracking the Customer SLAs closely
• Defining/evolving and enforcing relevant software development processes for the Engineering team.
• Ensuring that the team complies to the quality standards
• Active communication and coordination with clients and internal stakeholder
• Motivating, mentoring, and helping your team with developing their careers and provide guidance for performance appraisals
• Participate in hiring different roles required within the team

What You Need to Succeed at BlueOptima: 

• Minimum Bachelor's degree in Computer Science or equivalent with 10- 12 years in the software industry and 3-5 years of experience managing customer facing software development teams.
• Minimum of 5 years of software product development experience, and hands on technical work with full life cycle implementations.
• Experience in Web application development / Hosted solutions
• Comfortable guiding teams in an Agile environment
• Should have worked in cross functional teams (product management, development, QA, sales, customers), should be able understand team dynamics and priorities of each functional stakeholder and work with them to meet project goals
• Should be assertive, proficient in resolving conflicts and gains consensus in cross functional teams
• Adaptable to changing business requirements and priorities
• Experience with continuous integration and continuous delivery pipelines
• Demonstrated ability to recruit, build effective teams and to motivate, direct and coach team members; ability to manage multi-site teams
• Strong Java, Database fundamentals.
• Knowledge of and experience in, maintaining mission critical applications with 24x7 operations, 5 9’s availability (Desirable)
• Knowledge of AWS, Springboot, ReactJS, Postgres (Desirable)

Why join our team?

Culture and Growth:

• Global team with a creative, innovative and welcoming mindset.
• Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success.
• Freedom to create your own success story in a high performance environment.
• Training programs and Personal Development Plans for each employee

Benefits: 

• 32 days of holidays (this includes public and religious holidays)
• Contributions to your Provident Fund which can be matched by the company above the statutory minimum as agreed
• Gratuity payments
• Private Medical Insurance provided by the company (Employee + Spouse + 2 Children + 2 Parents)
• 12 Weeks Paid Paternity Leave, 6 months Maternity leave
• Support with childcare costs (50%)
• Work From Home assistance and equipment budget
• Flexible Work from Home policy - 2 days home p/w
• Flexible Work from Long Distance - 4 weeks a year
• International travel opportunities & Global annual meet-up
• High-quality equipment (Ergonomic chairs and 32’ screens)

We are looking for a Business Development Executive. With good sales experience.

Roles & Responsibilities:-
1. Responsible for making outbound calls and understanding the needs of the market.
2. Build a strong relationship / trust with our users.
3. Understand the customer requirements and suggesting the right product to the customers.
4. Sell membership over the phone and achieve the targeted sales numbers & value, set quality parameters.
5. Understand the customer requirements, encourage them to upgrade our plans.
6. Address all the issues / grievances of the customer and provide the right solution.
7. Capture the insights from customer interactions and share it with the internal team.
8. Strictly adhere to the process requirements.

Required Candidate profile:-

1. Language skills - English / Hindi.
2. Product Knowledge.
3. Minimum of 6 Months - 2 years' experience in Tele sales / Tele calling / Telemarketing / Collections / Retention / Domestic BPO.
4. Great interpersonal and communication skills.
5. High levels of integrity, autonomy, and self-motivation
6. Basic computer skills - MS Excel, Word.

• Candidate: Female preferable. Hindi and English language Mandatory

About Company:

Working with a multitude of clients populating the FTSE and Fortune 500s, Audit Partnership is a people focused organization with a strong belief in our employees. We hire the best people to provide the best services to our clients.

APL offers profit recovery services to organizations of all sizes across a number of sectors. APL was borne out of a desire to offer an alternative from the stagnant service provision on offer in the profit recovery industry.

Every year we cover million of pounds for our clients and also work closely with them, sharing our audit findings to minimize future losses. Our dedicated and highly experienced audit teams utilize progressive & dynamic financial service solutions & industry leading technology to achieve maximum success.

We provide dynamic work environments focused on delivering data-driven solutions at a rapidly increased pace over traditional development. Be a part of our passionate and motivated team who are excited to use the latest in software technologies within financial services.

Headquartered in the UK, we have expanded from a small team in 2002 to a market leading organization serving clients across the globe while keeping our clients at the heart of all decisions we make.

Job description:

We are looking for a high-potential, enthusiastic SQL Data Engineer with a strong desire to build a career in data analysis, database design and application solutions. Reporting directly to our UK based Technology team, you will provide support to our global operation in the delivery of data analysis, conversion, and application development to our core audit functions.

Duties will include assisting with data loads, using T-SQL to analyse data, front-end code changes, data housekeeping, data administration, and supporting the Data Services team as a whole.  Your contribution will grow in line with your experience and skills, becoming increasingly involved in the core service functions and client delivery.  A self-starter with a deep commitment to the highest standards of quality and customer service. We are offering a fantastic career opportunity, working for a leading international financial services organisation, serving the world’s largest organisations.

What we are looking for:

• 1-2 years of previous experience in a similar role
• Data analysis and conversion skills using Microsoft SQL Server is essential
• An understanding of relational database design and build
• Schema design, normalising data, indexing, query performance analysis
• Ability to analyse complex data to identify patterns and detect anomalies
• Assisting with ETL design and implementation projects
• Knowledge or experience in one or more of the key technologies below would be preferable:
  • Microsoft SQL Server (SQL Server Management Studio, Stored Procedure writing etc)
  • T-SQL
  • Programming languages (C#, VB, Python etc)
  • Use of Python to manipulate and import data
  •  
  • Experience of ETL/automation advantageous but not essential (SSIS/Prefect/Azure)
• A self-starter who can drive projects with minimal guidance
• Meeting stakeholders to agree system requirements
• Someone who is enthusiastic and eager to learn
• Very good command of English and excellent communication skills

Perks & Benefits:

• A fantastic work life balance
• Competitive compensation and benefits
• Exposure of working with Fortune 500 organization
• Expert guidance and nurture from global leaders
• Opportunities for career and personal advancement with our continued global growth strategy
• Industry leading training programs
• A working environment that is exciting, fun and engaging

Opportunity in our Product Team?
Our system has over 4 products & 12 modules designed by product managers working with banking & finance experts. The company’s growth from here is based on a multi-product strategy. The way we’re scaling our product team is in-line with the company’s strategy.

Your customers are the CFOs & Finance Teams in mid to large scale enterprise businesses and you will build these products to solve the problems faced by them.

You’ll become familiar with all parts of our stack from end to end. You’ll design and implement features to be scalable and resilient by working with both our infrastructure engineers and our product engineers. You’ll be a driver for positive change to Finly’s engineering culture, processes and technology.

Here are some examples of the projects in the different products:
Payment automation by building a deep integration with multiple banking systems:

• Governance frameworks with policy controlled workflows.
• Core finance document management system.
• Automating reconciliation of transactions across business
• Collaboration tools among finance, vendors & employees.
• Continuous ETL for integrating with CRMs like Salesforce & Accounting Systems like SAP.

WITHIN 1 MONTH, YOU'LL

• Complete Finly’s new-hire training week, and learn Accounts Payable
• Processes & the various partners we work with to make Finly happen.
• Investigate, solve and release a bug fix to production. In order to do this you will ramp up on Finly’s engineering stack by pair-programming with your teammates and attending engineering training sessions designed and presented by the team.
• Meet with cross-functional peers around the company to learn how the product functions.
• Complete your engineering starter project and deploy your first changes to production.

WITHIN 3 MONTHS, YOU'LL

• Individually contribute reliably ship full features to customers.
• Own major product areas and take features from mock to deploy.
• Estimate technical scope and time to complete major features and initiatives.

WITHIN 6 MONTHS, YOU'LL

• Move to new product vertical & initiative and start designing and architecting scalable systems as per the requirements discussed with Product Manager.
• Have made a visible impact on the product for all the users of Finly.
• Work closely with your team to remove roadblocks, educate on best practices and improve how we work.
• Be comfortable navigating most of our stack and infrastructure
• Be responsible for the planning, scoping, design, and implementation of new features
• Participate in interviewing and hiring, as a way to influence team growth and how our values inform our culture

WITHIN 12 MONTHS, YOU'LL

• Individually contribute and lead teams to reliably ship full features to customers.
• Estimate technical scope and time to complete major products and initiatives.
• Define tools and standards for product engineering to measure performance impact of releases
• Help grow other engineers technically by mentoring, pairing and developing other learning opportunities
• Collaborate with engineering and product leadership to define priorities and set delivery goals.

So in this role, you will work with the respective team’s product manager and other engineers in that team. You may work on the front-end or backend or both based on the requirement of the project.

Join us & have the authority and responsibility to make things happen!

https://www.srclogix.com/">SourceLogix  - is a California based software development company. Founded in 2007, we have successfully built our client base with our values: Talent. Team. Trust.

SourceLogix experts help Fortune 500 clients in the areas of SaaS, eCommerce, VoIP, CRM, Transaction systems & Predictive Analytics.

Our latest venture is to build our own Cloud-based SaaS platform to disrupt the Digital Marketing space with a revolutionary voice & video platform - to help customers significantly improve conversions. The platform is built on Amazon Web Services, Google Cloud, and Salesforce CRM to drive Voice & Video with analytics & deep learning, all to significantly improve conversion rates.

We are setting up our offices in Chennai and Bangalore. Looking for an experienced Lead Developer who can become our employee#1 in India & eventually grow into a CTO role.

Job Requirements:

• Node.js and/ or Python - expert level. Over 5 years.
• Deep Knowledge of Amazon web services (AWS). Over 2 years.
• Expertise building on Lambda, API gateway, AWS Cognito
• Dynamo DB, Amazon RDS.
• S3, EC2, Route 53.

Role and Responsibilities:

• Build the platform from the ground up.
• Work with designers & developers to create signup, login, telephony, dashboards and control panel functions.
• Manage AWS instances and run the platform cost-effectively.
• Work with founders to build the roadmap and prioritize tasks.
• Communicate effectively - daily standups, weekly demos, etc.

Benefits:

• Competitive salary - based on experience.
• 100% remote work. All you need is a good laptop, headset, and internet connectivity.
• Flexible work: don't care when or where you work. We care how you work and how well you deliver.
• US-based team: open & transparent & professional. 
• Ability to make a direct impact & build a great platform.
• Awesome culture! We are a friendly & collaborative team with a learning and growth mindset.