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About the role
We’re hiring an IT Systems Administrator for an NBFC to secure endpoints, SaaS, and networks across ~50 branches, ~250+ field staff, and ~50+ office users.
This is primarily an IT Admin + Security role, with secondary exposure to AWS cloud ops + light DevOps + basic DB access management.
If you’re an IT Admin aiming to break into AWS Cloud Ops + DevOps, this role is a strong next step — you’ll own core IT/security and get hands-on exposure to cloud operations and deployments.
Key responsibilities (Primary: IT Admin + Security)
- Manage endpoint security for laptops and mobiles (policies, patching, encryption, antivirus/EDR); drive MDM implementation now/future (e.g., Intune/Jamf).
- Administer Google Workspace (Gmail/Drive/Calendar): users, groups, permissions, SSO, MFA, sharing controls.
- Own joiner–mover–leaver lifecycle: provisioning/deprovisioning, access controls, periodic access reviews.
- Secure branch connectivity: VPN, internal Wi-Fi, internet usage controls; coordinate troubleshooting and standardization across branches.
- Manage HO security stack: firewall operations, rule changes with change control, monitoring/log review (basic but consistent).
- Secure SaaS tools (CRM/HRMS/comms like Slack/Zoom): role-based access, MFA enforcement, offboarding, integration/OAuth controls.
- Maintain IT asset inventory: procurement coordination, issuance/return, audits, warranty/AMC, license renewals; remote lock/wipe for lost devices.
- Handle security incidents: phishing, account compromise, device loss/theft — contain, investigate, recover, and prevent recurrence.
- Run backups and basic DR testing; maintain SOPs/documentation and train staff on cyber hygiene.
- Provide hands-on user support: laptop builds, software installs, Outlook/Excel issues, VPN/Wi-Fi troubleshooting, escalations and vendor coordination.
Secondary responsibilities (AWS + DevOps + DB ops support)
- Support AWS administration: IAM users/roles/policies, MFA, access key hygiene, basic log review (e.g., CloudTrail).
- Manage AWS access controls: security groups/firewall rules, IP allowlists/whitelisting (admin tools, databases, vendor access).
- Assist engineering with DevOps operations:
- CI/CD support (deployment coordination, rollbacks, environment configuration)
- Secrets/credentials management and rotation (no shared creds)
- DNS + SSL/TLS certificates, basic monitoring/alerting coordination
- Bonus: Docker/Kubernetes and Terraform exposure
- Basic database operations (admin-lite):
- DB user creation, roles/permissions, least-privilege access
- IP allowlisting/whitelisting for DB access via VPN/approved sources
- Backup/restore verification coordination and basic monitoring signals (connections/storage)
Requirements
- 3+ years in IT security / systems administration (BFSI or branch-heavy org preferred).
- Hands-on with Google Workspace administration.
- Strong endpoint/security fundamentals: encryption, patching, AV/EDR, remote support, device compliance.
- Comfortable with networks: VPN/Wi-Fi/LAN troubleshooting; firewall basics and change discipline.
- Strong operational discipline: asset tracking, vendor management, documentation, ticketing, user communication.
- Practical AWS familiarity (IAM, access controls, logging) and ability to support DevOps workflows.
Nice to have
- Experience implementing MDM at scale (Intune/Jamf/SureMDM).
- Exposure to SOC2 / ISO27001 evidence, controls, and audit workflows.
- Scripting for automation (PowerShell/Bash/Python).
- Familiarity with managed databases and secure access patterns.
Linux Administration and VM Management with 6-8 Yrs. Exp: Client is based in US - No of positions -2
- CPU/Memory/Storage Monitoring
- Patch Management
- Disk Space Management
- System Log file management
- User account Management
- Server Start/Shut down
- Incident/SR Handling
- Pro-active monitoring of the customers infrastructure.
- Follow up on tickets with the internal IT Team for resolution/SLA
- Create and modify ansible/scripts to perform SA tasks
- Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
- Collaborate with other teams and team members to develop automation strategies
- and deployment processes
- Lead and manage all Service Requests (SRs) with Oracle Support and Cloud Operations to coordinate and complete SA
- Lead and support Oracle Cloud Infrastructure, Oracle PaaS platform administration, and Security integrations with Oracle Cloud Applications
- Responsible for defining audit procedures to validate user permissions and creating custom user roles based on segregation of duties.
- Monitor and investigate any system performance issues and works with Oracle, project teams and end users to identify and resolve root causes.
- OCI infrastructure administration (Install, configure, migrations, tuning, patching, administration & monitoring).
- Identifies emerging technologies to solve complex business problems.
- Leads and directs all administrative support for new implementations, upgrades, and migrations.
- Effective collaboration with infrastructure teams, application development teams, testing, and release teams.
- Design/develop current and future state user security maps, identifying technical gaps, and building remediation plans with the new system.
- Implementing Disaster Recovery and High Availability.
- Applying automated configuration management & infrastructure provisioning
- Experienced in provisioning and supporting OCI components related to Network (VCN, IPSec, FastConnect, Firewall ….)
- Excellent written and verbal communication skills.
- Work cross functionally with the team on system administration, access management and security management tasks in OCI
- Responsible for coordinating the review of new release details, as well as communicating platform maintenance events to project teams and end users affected by both planned and unplanned events.
- Establish and maintain the security policies for the firewall as new customer locations are added.
- Establish and maintain DR plans for the network topology
- Switch from primary IPSec tunnel to backup tunnel
- Switch back to Primary when appropriate
- Backup policy development and administration for OCI tenant
- VM Backup scripting (includes testing and enhancements as needed).
- Should be willing to work in shifts.


