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Company Description

Krish is committed to enabling customers to achieve their technological goals by delivering solutions that combine the right technology, people, and costs. Our approach emphasizes building long-term relationships while ensuring customer success through tailored solutions, leveraging the expertise and integrity of our consultants and robust delivery processes.

Location           :             Mumbai – Tech Data Office

Experience      :             5 - 8 years.

Duration          :             1-year contract (extendable)

Job Overview

We are seeking a highly skilled Sales Engineer (L2/L3) with in-depth expertise in Palo Alto Networks solutions. This role requires designing, implementing, and supporting cutting-edge network and security solutions to meet customers' technical and business needs. The ideal candidate will have strong experience in sales engineering and advanced skills in deploying, troubleshooting, and optimizing Palo Alto products and related technologies, with the ability to assist in implementation tasks when required.

Key Responsibilities

Solution Design & Technical Consultation:

• Collaborate with sales teams and customers to understand business and technical requirements.
• Design and propose solutions leveraging Palo Alto Networks technologies, including Next-Generation Firewalls (NGFW), Prisma Access, Panorama, SD-WAN, and Threat Prevention.
• Prepare detailed technical proposals, configurations, and proof-of-concept (POC) demonstrations tailored to client needs.
• Optimize existing customer deployments, ensuring alignment with industry best practices.

Customer Engagement & Implementation:

• Present and demonstrate Palo Alto solutions to stakeholders, addressing technical challenges and business objectives.
• Conduct customer and partner workshops, enablement sessions, and product training.
• Provide post-sales support to address implementation challenges and fine-tune deployments.
• Lead and assist with hands-on implementations of Palo Alto Networks products when required.

Support & Troubleshooting:

• Provide L2-L3 level troubleshooting and issue resolution for Palo Alto Networks products, including advanced debugging and system analysis.
• Assist with upgrades, migrations, and integration of Palo Alto solutions with other security and network infrastructures.
• Develop runbooks, workflows, and documentation for post-sales handover to operations teams.

Partner Enablement & Ecosystem Management:

• Collaborate with channel partners to build technical competency and promote adoption of Palo Alto solutions.
• Support certification readiness and compliance for both internal and partner teams.
• Participate in events, workshops, and seminars to showcase technical expertise.

Skills and Qualifications

Technical Skills:

• Advanced expertise in Palo Alto Networks technologies, including NGFW, Panorama, Prisma Access, SD-WAN, and GlobalProtect.
• Strong knowledge of networking protocols (e.g., TCP/IP, BGP, OSPF) and security frameworks (e.g., Zero Trust, SASE).
• Proficiency in troubleshooting and root-cause analysis for complex networking and security issues.
• Experience with security automation tools and integrations (e.g., API scripting, Ansible, Terraform).

Soft Skills:

• Excellent communication and presentation skills, with the ability to convey technical concepts to diverse audiences.
• Strong analytical and problem-solving skills, with a focus on delivering customer-centric solutions.
• Ability to manage competing priorities and maintain operational discipline under tight deadlines.

Experience:

• 5+ years of experience in sales engineering, solution architecture, or advanced technical support roles in the IT security domain.
• Hands-on experience in designing and deploying large-scale Palo Alto Networks solutions in enterprise environments.

Education and Certifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as PCNSA, PCNSE, or equivalent vendor certifications (e.g., CCNP Security, NSE4) are highly preferred.

Mandatory skills:

• Programming skills in Python, Robot framework, Selenium, Shell scripting
• Experience on L2/L3 protocols of VLAN/DHCP/LACP/IGMP/PPPoE.
• Should be familiar with device configuration protocols of CLI/NETCONF/SNMP.
• Experience in telecom technologies like DSLAM/GPON/G.fast/Next gen broadband technologies is highly recommended
• Knowledge on regression/performance/load/scale/stability test areas
• Hands on experience with Common industry equipment like Spirent test center/ixia/Abacus/Shenick(TeraVM)/N2X Traffic generators.
• Exposure to debug tools such as Wireshark/tcpdump.

Job Requirements:

• Knowledge on software Test cycle, test plan and test case creation
• Understanding of End to end test setup topology and debugging.
• Ability to perform System level Functional and Non-functional tests.
• Familiar with Manual test life cycle
• Designing and writing test automation scripts using automation frameworks
• Exposure to CI/CD pipe line implementation and maintenance using Jenkins, Groovy scripting
• Linux skills (system configuration and administration, containers, networking experience and d) such as sockets and database management
• Good debugging skills and knowledge on various debug tools
• Bug reporting/tracking and providing logs.

Primary Skills – SDA, DNAC, Cisco ISE, Routing and switching and Troubleshooting NAC, 802.1x, Supplicant configuration, 

Switching Skills- IOS upgrade, SNMP, VLAN, STP, VSL

Routing Skills-OSPF, BGP, ISIS

Network Monitoring Tools- Cisco Prime (Integration, monitoring, and troubleshooting)

1. Must have hands on experience in Implementing NAC,802.1x (Wired & Wireless)
2. Strong knowledge on CAMPUS LAN Architecture and implementation
3. Hands on experience in Routing, Switching, Cisco SDA, DNAC, Cisco ISE, Assurance
4. Working experience in Cisco prime infra, Monitoring, Integration and Heat map generation
5. Should have detailed technical understanding, troubleshooting of STP protocols (STP, PVST, RSTP, MSTP)
6. Perform IOS upgrades on Switches and WLCs
7. Troubleshoot skills on Quality of Service, Multicast and HSRP, Dot1x protocols, IPSLA
8. Troubleshooting skills on Cisco VSS, VSL and stacking technologies 
9. Should have detailed technical understanding, troubleshooting and support of, Routing protocols (OSPF, BGP), MPLS in an enterprise environment.
10. Perform root cause and troubleshoot network outages
11. Should be proficient in Wireless technology, implementation, and troubleshooting
12. Deliver reports on the actions performed.
13. Hands-on experience with the networking products Like Cisco 6800, 9500,9400,9300, 3800, 2960x and 3650 switches. Juniper EX8200,EX4200,EX3300 and EX2200 switches
14. Strong ability to troubleshoot complex network issues and Identify, diagnose, and resolve different types of network problems.

Secondary Skills –

1. CCNP Certification
2. Project Management: Managing individual network projects within the scope of the Network Team
3. Excellent technical and business communication skills, both oral and written