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Job Title: Associate Software Quality Analyst

Location: Arjan Garh

Job Type: Full-time, On site

*IMMEDIATE JOINERS REQUIRED*

Job Summary: As a Quality Analyst, you will be responsible for ensuring the highest standards of quality for our services. You will collaborate with cross-functional teams to identify areas for improvement, develop and implement testing strategies, and ensure that deliverables meet or exceed customer expectations.

Experience

·      2-3 years of experience in Software Quality Assurance, with at least 1+ years (most recent) focused purely on test automation

·      Proven experience working with one or more automation tools in a team environment

·      Experience working in an Agile environment (Scrum or Kanban)

·      Strong experience working with full-stack applications end-to-end (frontend, backend, databases)

Technical Skills

·      Strong experience in designing and maintaining scalable test automation frameworks (from scratch or by extending existing ones)

·      Hands-on experience with front-end and back-end automation frameworks such as Selenium WebDriver, Cypress, RestAssured, and/or Postman

·      Strong understanding of automation design patterns such as the Page Object Model and Page Factory

·      Strong understanding of web technologies, DOM, HTML, CSS, XPath, etc

·      Good understanding of databases, database concepts, and SQL

·      Proficient in Java and experience with JavaScript/TypeScript

·      Strong understanding of software development concepts, especially OOP

·      Working experience with Bash or Shell scripting

·      Good understanding of testing methodologies and types — unit, integration, end-to-end, regression, UI, API, performance, security, etc

·      Working experience with Git for version control and collaborative workflows

Ability to conduct high-quality and timely code reviews

·      Experience looking at and understanding application base code to ensure automation code being developed is accurately covering the scenarios to be automated

·      Good understanding and experience with coverage strategies and developing automation code aligned with these strategies

Soft Skills

Strong analytical and debugging skills; able to identify and isolate root causes quickly with a strong understanding of the organization’s software development lifecycle such that root causes are accurately prioritized for resolution

·      Excellent written and verbal communication skills, with the ability to clearly articulate technical issues and progress to stakeholders

·      Solid understanding of Agile/Scrum methodologies and QA processes

Desirable Qualifications

• Prior development experience (even briefly) is a plus
• Working experience with security testing, performance testing, and/or accessibility testing
• 
  
• Experience with cloud-based testing platforms (e.g., BrowserStack, Sauce Labs, or similar) for running tests at scale across multiple browsers and devices
• Familiarity with CI/CD integration of automated tests (e.g., Jenkins, GitLab CI/CD).
• Understanding of cloud environments (AWS, GCP, or Azure).
• Familiarity with containerization (e.g., Docker) and/or orchestration (e.g., Kubernetes)
• Familiarity with analytics tools such as Kibana
• Familiar with unit testing frameworks such as JUnit, Jest, Mocha, or Chai

What we expect from you?

• You have the ability to work in a fast-paced environment adapting to changing priorities
• You are focused and detail oriented but know when to seek help from others
• You have excellent written and verbal communication skills to articulate problems and solutions to both technical and non-technical audiences
• You possess superior troubleshooting and analytical skills to determine the root cause of issues
• You strive to identify areas of improvement and work proactively to prevent issues from occurring
• You are a self-starter with an appreciation for tackling technical challenges of varying complexity
• You are diligent when making decisions and can easily justify your actions.
• 
  

Why Join us?

• You hate micromanagement and freedom to work is important to you
• Enjoy flexible and relaxed work environment
• Work life Balance is important to you
• Enjoy Motivating Working Conditions
• A friendly, Supportive, Professional and achievement-oriented management team 

Job Description 

SN 

Required Information 

Details 

1 

Role 

Service Desk Lead 

2 

Required Technical Skill Set 

Excellent Communication skills.  

Team Management,  

Process Governance,  

Reporting,  

Shift & Resource Planning 

Desired Experience Range 

4-8 Yrs. 

Location of Requirement  

Noida 

Keywords 

IT Service Desk, IT Help Desk 

Desired Competencies (Technical/Behavioral Competency) 

Primary Skills 

1.Leadership & People Management - Proven ability to lead large 

teams, manage multiple services or 24/7 services, and build a 

high-performance culture. 

2.Strong knowledge of ITIL framework and service desk 

operations. 

3.Experience in managing IT support teams (minimum 5+ years, 

with at least 2 years in a lead role). 

4.Excellent leadership, communication, and problem-solving 

skills. 

5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy). 

6.Ability to handle high-pressure situations and escalations 

effectively. 

Secondary Skills 

1.Previous ITSM / Incident management or Service desk 

experience managing cases and troubleshooting incidents 

2.Strong knowledge in capacity management, resource planning, 

reporting & analytics. 

Description: 

 4+ Years of experience in systems development and Guidewire Billing experience. 

 4+ years of technical experience in enterprise-level application design, execution, and software deployments. 

 Hands-on development expertise on Guidewire BillingCenter with configuration. 

 Configure business rules and other business logic in Gosu. 

 Design and code integration components including plug-ins and programs that call the GW APIs Create form and letter templates and their supporting XML descriptor files. 

 Skilled in the use of applicable programming languages for the areas of developing code for, to include but are not limited to Java, SQL etc. 

 Experience leveraging source code management, such as GitHub or Bitbucket. 

 Supports production deployments and automation, actively lead monitoring, job control, and production support, and participates in and provides support for production issues related to the Guidewire solution. 

 Expertise configuring and developing several areas of BillingCenter including but not limited to Account/Policy/Producer Handling, Various Plan Types, Billing Instructions, Charges, Charge Patterns, Charge Invoicing, Invoice Items, Direct/List/Agency Bill Processing, Premium Reporting, Holds and writeoffs, Handling of Trouble Tickets/ Collaterals and Return Premium, Funds Tracking and Contacts. 

 Well versed with all Guidewire Billing center configuration areas like PCF, Gosu, Business Rules, Invoicing, Billing Types, Charge Distributions, Payments, Delinquency process, Commissions, etc. 

 Robust understanding of BillingCenter DataModel 

Education: 

 BE/B.Tech, BCA, B.SE, MCA, MBA / Any Graduate/Any Post Graduate

What you need to have:

What you'll be doing :

• You'll be creating the best-in-class mobile designs for users on the Android platform, including visual & motion graphics, flash animation to explain the concepts.

• Asset creations, icon design, for the final deliverable for the release of the phone.

• You'll be continuously keeping an eye on the latest user interactive designs and leveraging those in one's own and the team's work as necessary.

• Create a look consistent with all of Indus OS while pleasing our users.

• Present the user interface visually so information is easy to read, easy to understand and easy to find.

Your Profile :

• Candidate with 4+ years experience.

• B.des, M.des from IIT(IDC) /NID/ Symbiosis/ MIT/ other design colleges.

• Creative and imaginative-, loves to explore.

• Ability to translate a concept into a visual form that explains the concept and able to give justification for each design decision.

• Strong penchant towards all things technology

• Comfortable presenting ideas and designs

• Capable of working within deadlines in a fast-paced environment, often on multiple projects

• Exceptional understanding of the graphic and the functional aspects of design and the ability to execute both

• A strong and creative portfolio with varied projects (this is important to evaluate the capabilities of interested candidates)

• Proficient with Adobe design software (Photoshop, Illustrator, Dreamweaver, Flash)

What you need to have: