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About the Role

We are looking for a NOC Technical Escalation Lead to serve as the final technical escalation point for the NOC team across Campus and Security technologies. This role owns critical issue resolution, mentors the L2 team, and acts as the primary technical liaison during high severity customer and internal escalations—including driving calls with vendor TAC and external teams.

Key Responsibilities

• Act as the final technical escalation point for the NOC team on Campus technologies.
• Own and delegate escalations to the L2 team, driving issues through to resolution.
• Plan and execute technical upskilling initiatives for the NOC team.
• Handle and resolve escalations from both customers and internal stakeholders.
• Lead and drive technical calls with vendor TAC (Aruba, Juniper, Fortinet) and other external teams during critical incidents.
• Serve as a subject matter expert (SME) across core networking and security domains, staying current with new technologies and vendor solutions.

Required Skills & Qualifications

• Strong hands-on experience with Wired and Wireless networking, Firewalls, NAC, and SDWAN.
• Working knowledge of vendor platforms: Aruba, Juniper, Fortinet.
• Proven experience handling L2/L3 escalations in a NOC or network operations/support environment.
• Experience working directly with vendor TAC teams to resolve complex issues.
• Strong customer-facing communication skills, with the ability to manage high pressure escalations.
• Ability to mentor and upskill junior engineers (L1/L2).
• Willingness to learn new technologies and adapt to evolving vendor stacks.

Preferred Qualifications

• Relevant professional-level certifications (CCNP, ACP, any firewall certifications e.g. NSE4 or above, Palo Alto).

You have strong experience supporting cloud environments within the AWS platform.

* You have hands-on experience with cloud platforms, Docker, Kubernetes, Jenkins, Terraform, Artifactory, infrastructure automation, CI/CD pipelines, monitoring, and operational support in enterprise environments.

* You have hands-on experience with infrastructure automation, scripting, and configuration management.

* You understand monitoring, logging, alerting, and incident management practices in cloud operations.

* You have experience working with containers, orchestration platforms, and deployment pipelines.

* You are comfortable supporting Linux and/or Windows server environments in cloud-based ecosystems.

* You understand identity and access management, security controls, patching, and operational compliance practices.

* You have experience with disaster recovery, backup processes, and platform resilience planning.

* You have the technical depth required to support and guide Cloud Operations activities while contributing to the overall effectiveness of the function from the India side.

You have experience supporting DevOps or Site Reliability Engineering practices.

* You have exposure to cost management and cloud optimization tools.

* You are comfortable presenting operational updates, recommendations, and risk considerations to stakeholders.

* You work well in team-based environments and contribute to shared goals.

* You have effective documentation skills for processes, runbooks, and support knowledge.

* You have experience working in regulated or enterprise-scale environments.

* You have familiarity with service management tools and structured change management processes.

* You demonstrate the potential to take on broader operational ownership and support the leadership of the Cloud Operations function from the India side.

* You are comfortable coordinating with multiple stakeholders and contributing to operational decision-making in a global delivery model.

Location: Bangalore, India

Experience: 3 Years

Company: Tradelab Technologies

About Tradelab Technologies:

Tradelab Technologies is a leading fintech solutions provider building high-performance trading platforms, brokerage infrastructure, and financial technology products. Our systems handle real-time market data, order management, and analytics for clients across the trading ecosystem.

Role Overview:

We are looking for a skilled DevOps Engineer to manage, optimize, and scale our trading infrastructure. The ideal candidate should have strong experience with CI/CD pipelines, cloud infrastructure, containerization, and system automation, with an emphasis on reliability and performance in production environments.

Key Responsibilities:

• Design, implement, and maintain CI/CD pipelines for automated deployment and monitoring.
• Manage and scale cloud infrastructure (AWS, GCP, or Azure) for high-availability trading systems.
• Work closely with development and QA teams to ensure smooth integration and release processes.
• Automate provisioning, configuration, and monitoring using tools like Ansible, Terraform, or similar.
• Implement logging, alerting, and monitoring systems for proactive issue detection.
• Ensure system reliability, security, and performance in production environments.
• Manage version control and containerized environments (Git, Docker, Kubernetes).
• Troubleshoot infrastructure issues and optimize deployment performance.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or equivalent.
• Minimum 3 years of experience in DevOps, SRE, or Infrastructure Engineering roles.
• Strong hands-on experience with AWS / GCP / Azure.
• Proficiency in CI/CD tools like Jenkins, GitLab CI, or GitHub Actions.
• Expertise in Docker, Kubernetes, and container orchestration.
• Experience with infrastructure-as-code tools like Terraform, Ansible, or CloudFormation.
• Proficient with Linux administration, shell scripting, and Python or Go for automation.
• Knowledge of monitoring tools like Prometheus, Grafana, ELK Stack, or Datadog.
• Familiarity with networking, security, and load balancing concepts.

Nice-to-Have Skills:

• Experience working with trading or low-latency systems.
• Knowledge of message queues (Kafka, RabbitMQ).
• Exposure to microservices architecture and API management.
• Experience with incident management and disaster recovery planning.

Why Join Tradelab Technologies:

• Be part of a fast-paced fintech environment working on scalable trading infrastructure.
• Collaborate with talented teams solving real-world financial technology challenges.
• Competitive pay, flexible work culture, and opportunities for growth.

Senior DevOps Engineer

Experience: Minimum 5 years of relevant experience

Key Responsibilities:

 • Hands-on experience with AWS tools and CI/CD pipelines, Redhat Linux

 • Strong expertise in DevOps practices and principles

 • Experience with infrastructure automation and configuration management

 • Excellent problem-solving skills and attention to detail

Nice to Have:

 • Redhat certification

Role Purpose:

As a DevOps ,  You should be strong in both the Dev and Ops part of DevOps. We are looking for someone who has a deep understanding of systems architecture, understands core CS concepts well, and is able to reason about system behaviour rather than merely working with the toolset of the day. We believe that only such a person will be able to set a compelling direction for the team and excite those around them. 

If you are someone who fits the description above, you will find that the rewards are well worth the high bar. Being one of the early hires of the Bangalore office, you will have a significant impact on the culture and the team; you will work with a set of energetic and hungry peers who will challenge you, and you will have considerable international exposure and opportunity for impact across departments.

Responsibilities

1. Deployment, management, and administration of web services in a public cloud environment
2. Design and develop solutions for deploying highly secure, highly available, performant and scalable services in elastically provisioned environments
3. Design and develop continuous integration and continuous deployment solutions from development through production
4. Own all operational aspects of running web services including automation, monitoring and alerting, reliability and performance
5. Have direct impact on running a business by thinking about innovative solutions to operational problems
6. Drive solutions and communication for production impacting incidents
7. Running technical projects and being responsible for project-level deliveries
8. Partner well with engineering and business teams across continents

Required Qualifications

1. Bachelor’s or advanced degree in Computer Science or closely related field
2. 4 - 6 years professional experience in DevOps, with at least 1/2 years in Linux / Unix
3. Very strong in core CS concepts around operating systems, networks, and systems architecture including web services
4. Strong scripting experience in Python and Bash
5. Deep experience administering, running and deploying AWS based services
6. Solid experience with Terraform, Packer and Docker or their equivalents
7. Knowledge of security protocols and certificate infrastructure.
8. Strong debugging, troubleshooting, and problem solving skills 
9. Broad experience with cloud hosted applications including virtualization platforms, relational and non relational data stores, reverse proxies, and orchestration platforms
10. Curiosity, continuous learning and drive to continually raise the bar
11. Strong partnering and communication skills

Preferred Qualifications

1. Past experience as a senior developer or application architect strongly preferred.
2. Experience building continuous integration and continuous deployment pipelines
3. Experience with Zookeeper, Consul, HAProxy, ELK-Stack, Kafka, PostgreSQL.
4. Experience working with, and preferably designing, a system compliant to any security framework (PCI DSS, ISO 27000, HIPPA, SOC 2, ...)
5. Experience with AWS orchestration services such as ECS and EKS.
6. Experience working with AWS ML pipeline services like AWS Sagemak

• Responsible for the entire infrastructure including Production (both bare metal and AWS).
• Manage and maintain the production systems and operations including SysAdmin, DB activities.
• Improve tools and processes, automate manual efforts, and maintain the health of the system.
• Champion best practices, CI-CD, Metrics Driven Development
• Optimise the company's computing architecture
• Conduct systems tests for security, performance, and availability
• Maintain security of the system
• Develop and maintain design and troubleshooting documentation

• 7+ years of experience into DevOps/Technical Operations
• Extensive experience in operating scripting language like shell, python, etc
• Experience in developing and maintaining CI/CD process for SaaS applications using tools such as Jenkins
• Hands on experience in using configuration management tools such as Puppet, SaltStack, Ansible, etc
• Hands-on experience to build and handle VMs, Containers utilizing tools such as Kubernetes, Docker, etc
• Hands on experience in building, designing and maintaining cloud-based applications with AWS, Azure,GCP, etc
• Knowledge of Databases (MySQL, NoSQL)
• Knowledge of security/ethical hacking

• Have experience with ElasticSearch, Kibana, LogStash
• Have experience with Cassandra, Hadoop, or Spark
• Have experience with Mongo, Hive

• 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
• 2+ years of hands-on experience as a DevOps engineer
• Strong leadership, communication and interpersonal skills geared to getting things done
• Developing themselves and the talent within their charge – fostering and creating opportunity for the team
• Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
• Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
• Own site stability, performance, capacity planning, DevOps recruitment.