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About the Role

We are looking for a NOC Technical Escalation Lead to serve as the final technical escalation point for the NOC team across Campus and Security technologies. This role owns critical issue resolution, mentors the L2 team, and acts as the primary technical liaison during high severity customer and internal escalations—including driving calls with vendor TAC and external teams.

Key Responsibilities

• Act as the final technical escalation point for the NOC team on Campus technologies.
• Own and delegate escalations to the L2 team, driving issues through to resolution.
• Plan and execute technical upskilling initiatives for the NOC team.
• Handle and resolve escalations from both customers and internal stakeholders.
• Lead and drive technical calls with vendor TAC (Aruba, Juniper, Fortinet) and other external teams during critical incidents.
• Serve as a subject matter expert (SME) across core networking and security domains, staying current with new technologies and vendor solutions.

Required Skills & Qualifications

• Strong hands-on experience with Wired and Wireless networking, Firewalls, NAC, and SDWAN.
• Working knowledge of vendor platforms: Aruba, Juniper, Fortinet.
• Proven experience handling L2/L3 escalations in a NOC or network operations/support environment.
• Experience working directly with vendor TAC teams to resolve complex issues.
• Strong customer-facing communication skills, with the ability to manage high pressure escalations.
• Ability to mentor and upskill junior engineers (L1/L2).
• Willingness to learn new technologies and adapt to evolving vendor stacks.

Preferred Qualifications

• Relevant professional-level certifications (CCNP, ACP, any firewall certifications e.g. NSE4 or above, Palo Alto).

Location: Bangalore preferred / Hybrid as applicable

Experience: 3+ years

Education: B.E/B.Tech in Computer Science, Engineering or a related technical discipline

Salary: Above market standards, flexible for the right candidate

Career growth: Long-term opportunity with potential to lead DevOps architecture and cloud platform operations

About FrontM

FrontM builds software platforms for frontline workforces operating in remote and low-connectivity environments, with a strong focus on the maritime industry. The platform supports communication, collaboration, healthcare, learning, welfare and operational workflows across mobile, web, kiosk and connected device environments.

The platform runs across cloud infrastructure, constrained networks and specialised customer environments, requiring reliable DevOps practices, strong observability, secure architecture and careful operational discipline.

Role Summary

As a Senior DevOps Engineer, you will take ownership of FrontM’s AWS cloud infrastructure, CI/CD pipelines, platform reliability and technical operations. You will work closely with the VP of Delivery, CTO and CEO to maintain secure, scalable and high-availability infrastructure for FrontM’s production systems.

This role requires strong hands-on DevOps experience, broad AWS knowledge, Kubernetes experience and the ability to troubleshoot complex networking and production issues across multi-domain SaaS environments.

Key Responsibilities

Cloud Infrastructure & DevOps Architecture (≈45%)

· Own, maintain and improve AWS cloud infrastructure for FrontM platforms

· Create and maintain Terraform scripts for infrastructure deployment and management

· Manage Kubernetes workloads deployed within AWS EKS

· Support multi-zone AWS infrastructure design for availability, resilience and scale

· Maintain AWS services including Route 53, EC2, API Gateway, VPC, VPN, AWS Cognito, ElastiCache, DynamoDB and Lambda

· Contribute to DevOps architecture planning in line with FrontM’s platform roadmap

CI/CD, Operations & Platform Reliability (≈35%)

· Build, maintain and improve CI/CD pipelines for backend and platform services

· Oversee technical operations with hands-on administration, monitoring and release support

· Ensure continuous server uptime, stability, performance and maintainability

· Debug, respond to and restore system outages in production and staging environments

· Improve observability across infrastructure and applications, including migration from Elastic stack to logz.io

· Support backend stability, scale and performance across Node.js, Java and related services

Security, Networking & Production Support (≈20%)

· Maintain AWS security configurations, access controls and monitoring practices

· Support complex networking requirements across multi-domain SaaS implementations

· Troubleshoot network, infrastructure and access issues with internal teams and customer-side users

· Work with backend teams to support API integrations and infrastructure abstractions for complex requirements

· Document operational procedures, incident findings and technical support steps clearly

Required Technical Skills

Cloud Infrastructure & AWS

· Strong hands-on experience with AWS infrastructure and cloud operations

· Experience with Route 53, EC2, API Gateway, VPC, VPN, AWS Cognito, ElastiCache, DynamoDB and Lambda

· Experience with AWS security setup, monitoring and multi-zone infrastructure

· Ability to manage infrastructure using Terraform

Kubernetes, CI/CD & Observability

· Strong experience with Kubernetes, preferably AWS EKS

· Extensive CI/CD and DevOps experience

· Experience with infrastructure observability and application monitoring tools

· Ability to diagnose production bottlenecks, server failures and performance issues

Backend, Networking & SaaS Operations

· Experience supporting Node.js, Java and backend system procedures for stability and scale

· Good understanding of APIs, integrations and backend service dependencies

· Experience with complex networking and multi-domain SaaS implementations

· Ability to troubleshoot technical issues with non-technical end users

Nice to Have

· Experience with MongoDB clusters in MongoDB Atlas

Personal Attributes

· Strong ownership mindset for uptime, reliability and production stability

· Practical problem-solving approach with the ability to act quickly during incidents

· Clear written and spoken communication in English

· Ability to work independently and coordinate with senior management when required

· Comfortable working in fast-moving engineering teams

· Attention to detail in security, monitoring, documentation and operational processes

Why join FrontM?

Long-Term Career Growth

Opportunity to work on cloud infrastructure used by global maritime and remote workforce customers, with scope to grow into DevOps architecture and platform leadership roles.

Engineering Challenges That Matter

Work on infrastructure that supports applications used in remote, low-bandwidth and operationally demanding environments.

Broad Technical Ownership

Take responsibility across cloud infrastructure, Kubernetes, CI/CD, observability, networking, security and production reliability.

Apply now

Join a team focused on building reliable software infrastructure for real-world use cases and contribute to systems used across the global maritime workforce.

Candidate must be from a product-based company with experience handling large-scale production traffic.

2. Minimum 6 yrs of experience working as a DevOps/Infrastructure Consultant

3. Candidate must have 2 years of experience as an lead (handling team of 3 to 4 members atleast)

4. Own end-to-end infrastructure right from non-prod to prod environment including self-managed

5. Candidate must have Self experience in database migration from scratch

6. Must have a firm hold on the container orchestration tool Kubernetes

7. Should have expertise in configuration management tools like Ansible, Terraform, Chef / Puppet

8. Understanding programming languages like GO/Python, and Java

9. Working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.

10. Working experience on Cloud platform -AWS

11. Candidate should have Minimum 1.5 years stability per organization, and a clear reason for relocation

You will be responsible for:

• Managing all DevOps and infrastructure for Sizzle
• We have both cloud and on-premise servers
• Work closely with all AI and backend engineers on processing requirements and managing both development and production requirements
• Optimize the pipeline to ensure ultra fast processing
• Work closely with management team on infrastructure upgrades

You should have the following qualities:

• 3+ years of experience in DevOps, and CI/CD
• Deep experience in: Gitlab, Gitops, Ansible, Docker, Grafana, Prometheus
• Strong background in Linux system administration
• Deep expertise with AI/ML pipeline processing, especially with GPU processing. This doesn’t need to include model training, data gathering, etc. We’re looking more for experience on model deployment, and inferencing tasks at scale
• Deep expertise in Python including multiprocessing / multithreaded applications
• Performance profiling including memory, CPU, GPU profiling
• Error handling and building robust scripts that will be expected to run for weeks to months at a time
• Deploying to production servers and monitoring and maintaining the scripts
• DB integration including pymongo and sqlalchemy (we have MongoDB and PostgreSQL databases on our backend)
• Expertise in Docker-based virtualization including - creating & maintaining custom Docker images, deployment of Docker images on cloud and on-premise services, monitoring of production Docker images with robust error handling
• Expertise in AWS infrastructure, networking, availability

Optional but beneficial to have:

• Experience with running Nvidia GPU / CUDA-based tasks
• Experience with image processing in python (e.g. openCV, Pillow, etc)
• Experience with PostgreSQL and MongoDB (Or SQL familiarity)
• Excited about working in a fast-changing startup environment
• Willingness to learn rapidly on the job, try different things, and deliver results
• Bachelors or Masters degree in computer science or related field
• Ideally a gamer or someone interested in watching gaming content online

Skills:

DevOps, Ansible, CI/CD, GitLab, GitOps, Docker, Python, AWS, GCP, Grafana, Prometheus, python, sqlalchemy, Linux / Ubuntu system administration

Seniority: We are looking for a mid to senior level engineer

Salary: Will be commensurate with experience. 

Who Should Apply:

If you have the right experience, regardless of your seniority, please apply.

Work Experience: 3 years to 6 years

We will share our workload as a team and we expect you to work on a broad range of tasks. Here’s are some of the things you might have to do on any given day:

• Developing APIs and endpoints for deployments of our product
• Infrastructure Development such as building databases, creating and maintaining automated jobs
• Build out the back-end to deploy and scale our product
• Build POCs for client deployments
• Document your code, write test cases, etc.

Designation : DevOp Engineer

Location : HSR, Bangalore

About the Company

Making impact driven by Data. 

Vumonic Datalabs is a data-driven startup providing business insights to e-commerce & e-tail companies to help them make data-driven decisions to scale up their business and understand their competition better. As one of the EU's fastest growing (and coolest) data companies, we believe in revolutionizing the way businesses make their most important business decisions by providing first-hand transaction based insights in real-time.. 

About the Role

We are looking for an experienced and ambitious DevOps engineer who will be responsible for deploying product updates, identifying production issues and implementing integrations that meet our customers' needs. As a DevOps engineer at Vumonic Datalabs, you will have the opportunity to work with a thriving global team to help us build functional systems that improve customer experience. If you have a strong background in software engineering, are hungry to learn, compassionate about your work and are familiar with the mentioned technical skills, we’d love to speak with you.

What you’ll do

• Optimize and engineer the Devops infrastructure for high availability, scalability and reliability.
• Monitor Logs on servers & Cloud management
• Build and set up new development tools and infrastructure to reduce occurrences of errors 
• Understand the needs of stakeholders and convey this to developers
• Design scripts to automate and improve development and release processes
• Test and examine codes written by others and analyze results
• Ensure that systems are safe and secure against cybersecurity threats
• Identify technical problems, perform root cause analysis for production errors and develop software updates and ‘fixes’
• Work with software developers, engineers to ensure that development follows established processes and actively communicates with the operations team.
• Design procedures for system troubleshooting and maintenance.

What you need to have

TECHNICAL SKILLS

• Experience working with the following tools : Google Cloud Platform, Kubernetes, Docker, Elastic Search, Terraform, Redis

• Experience working with following tools preferred : Python, Node JS, Mongo-DB, Rancher, Cassandra
• Experience with real-time monitoring of cloud infrastructure using publicly available tools and servers
• 2 or more years of experience as a DevOp (startup/technical experience preferred)

You are

• Excited to learn, are a hustler and “Do-er”
• Passionate about building products that create impact.
• Updated with the latest technological developments & enjoy upskilling yourself with market trends.
• Willing to experiment with novel ideas & take calculated risks.
• Someone with a problem-solving attitude with the ability to handle multiple tasks while meeting expected deadlines.
• Interested to work as part of a supportive, highly motivated and fun team.

• As a DevOps engineer, you will be responsible for
• Automated provisioning of infrastructure in AWS/Azure/OpenStack environments.
• Creation of CI/CD pipelines to ensure smooth delivery of projects.
• Proactive Monitoring of overall infrastructure (Logs/Resources etc)
• Deployment of application to various cloud environments.
• Should be able to lead/guide a team towards achieving goals and meeting the milestones defined.
• Practice and implement best practices in every aspect of project deliverable.
• Keeping yourself up to date with new frameworks and tools and enabling the team to use them.

Skills Required

• Experience in Automation of CI/CD processes using tools such as GIT, Gerrit, Jenkins, CircleCI, Azure Pipeline, Gitlab
• Experience in working with AWS and Azure platforms and Cloud-Native automation tools such as AWS cloud formation and Azure Resource Manager.
• Experience in monitoring solutions such as ELK Stack, Splunk, Nagios, Zabbix, Prometheus
• Web Server/Application Server deployments and administration.
• Good Communication, Team Handling, Problem-solving, Work Ethic, and Creativity.
• Work experience of at least 1 year in the following are mandatory.

If you do not have the relevant experience, please do not apply.

• Any cloud provider (AWS, GCP, Azure, OpenStack)
• Any of the configuration management tools (Ansible, Chef, Puppet, Terraform, Powershell DSC)
• Scripting languages (PHP, Python, Shell, Bash, etc.?
• Docker or Kubernetes
• Troubleshoot and debug infrastructure Network and operating system issues.

As DevOps Engineer, you'll be part of the team building the stage for our Software Engineers to work on, helping to enhance our product performance and reliability.

Responsibilities:

• Build & operate infrastructure to support website, backed cluster, ML projects in the organization.
• Helping teams become more autonomous and allowing the Operation team to focus on improving the infrastructure and optimizing processes.
• Delivering system management tooling to the engineering teams.
• Working on your own applications which will be used internally.
• Contributing to open source projects that we are using (or that we may start).
• Be an advocate for engineering best practices in and out of the company.
• Organizing tech talks and participating in meetups and representing Box8 at industry events.
• Sharing pager duty for the rare instances of something serious happening.
• Collaborate with other developers to understand & setup tooling needed for Continuous Integration/Delivery/Deployment (CI/CD) practices.

Requirements:

• 1+ Years Of Industry Experience Scale existing back end systems to handle ever increasing amounts of traffic and new product requirements.
• Ruby On Rails or Python and Bash/Shell skills.
• Experience managing complex systems at scale.
• Experience with Docker, rkt or similar container engine.
• Experience with Kubernetes or similar clustering solutions.
• Experience with tools such as Ansible or Chef Understanding of the importance of smart metrics and alerting.
• Hands on experience with cloud infrastructure provisioning, deployment, monitoring (we are on AWS and use ECS, ELB, EC2, Elasticache, Elasticsearch, S3, CloudWatch).
• Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
• Knowledge of data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
• Experience in working on linux based servers.
• Managing large scale production grade infrastructure on AWS Cloud.
• Good Knowledge on scripting languages like ruby, python or bash.
• Experience in creating in deployment pipeline from scratch.
• Expertise in any of the CI tools, preferably Jenkins.
• Good knowledge of docker containers and its usage.
• Using Infra/App Monitoring tools like, CloudWatch/Newrelic/Sensu.

Good to have:

• Knowledge of Ruby on Rails based applications and its deployment methodologies.
• Experience working on Container Orchestration tools like Kubernetes/ECS/Mesos.
• Extra Points For Experience With Front-end development NewRelic GCP Kafka, Elasticsearch.