NOC Specialist at Airowire · Bengaluru (Bangalore) · 5 - 8 years · ₹10L - ₹16L / yr · Bootstrapped · Posted 21 Jul 2026

About the Role
We are looking for a NOC Technical Escalation Lead to serve as the final technical escalation point for the NOC team across Campus and Security technologies. This role owns critical issue resolution, mentors the L2 team, and acts as the primary technical liaison during high severity customer and internal escalations—including driving calls with vendor TAC and external teams.
Key Responsibilities
- Act as the final technical escalation point for the NOC team on Campus technologies.
- Own and delegate escalations to the L2 team, driving issues through to resolution.
- Plan and execute technical upskilling initiatives for the NOC team.
- Handle and resolve escalations from both customers and internal stakeholders.
- Lead and drive technical calls with vendor TAC (Aruba, Juniper, Fortinet) and other external teams during critical incidents.
- Serve as a subject matter expert (SME) across core networking and security domains, staying current with new technologies and vendor solutions.
Required Skills & Qualifications
- Strong hands-on experience with Wired and Wireless networking, Firewalls, NAC, and SDWAN.
- Working knowledge of vendor platforms: Aruba, Juniper, Fortinet.
- Proven experience handling L2/L3 escalations in a NOC or network operations/support environment.
- Experience working directly with vendor TAC teams to resolve complex issues.
- Strong customer-facing communication skills, with the ability to manage high pressure escalations.
- Ability to mentor and upskill junior engineers (L1/L2).
- Willingness to learn new technologies and adapt to evolving vendor stacks.
Preferred Qualifications
- Relevant professional-level certifications (CCNP, ACP, any firewall certifications e.g. NSE4 or above, Palo Alto).

About Airowire
About
At Airowire, we help businesses build secure, reliable, and future-ready network infrastructure that enables seamless connectivity and drives digital transformation. Our expertise spans high-speed wired and wireless networking, cybersecurity, cloud and edge computing, and AI-powered network operations. By combining cutting-edge technology with deep technical expertise, we design scalable solutions that help organizations improve performance, strengthen security, and stay ahead in an evolving digital landscape.
We believe that great technology is backed by exceptional support. Our AI-driven Network Operations Center (NOC) proactively monitors and manages network performance to maximize uptime, reduce disruptions, and ensure business continuity. With a customer-first approach, we partner with organizations around the world to deliver responsive service, tailored solutions, and dependable network experiences that empower long-term growth.
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We are looking for an experienced Cisco DNAC Wireless L2+ Engineer with strong hands-on expertise in enterprise wireless infrastructure, Cisco Catalyst Center (formerly DNA Center/DNAC), Cisco Wireless LAN Controllers (WLC), Cisco Identity Services Engine (ISE), and Software-Defined Access (SD-Access/SDA).
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Palo Alto TAC Engineer
Department: Technical Assistance Center (TAC)
Location: Bangalore
Job Type: Full-Time
Company Name
Inflow Technologies
Company Website
https://inflowtechnologies.com/
Company details
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Interview process
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Any other additional information
Commitment Clause of 3 Years
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- Handle LAN/WAN, BGP, OSPF, HSRP/VRRP, VLAN, STP, SVI & LACP.
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Key Skills:
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Job Summary:
We are looking for an experienced Senior Network Engineer with strong hands-on expertise in Cisco Routing & Switching and Core Networking. The role involves providing technical leadership, coordinating network engineering initiatives, improving network reliability, and supporting strategic projects across Branch Data Access and Standalone ATM network infrastructure.
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- Coordinate with cross-functional stakeholders and vendors to ensure smooth project execution.
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- Contribute to network strategy, governance, compliance, and continuous operational improvement.
Required Skills:
- Strong experience in Cisco Routing & Switching.
- Solid understanding of Core Networking concepts.
- Experience in network engineering, implementation, and troubleshooting.
- Experience coordinating network projects and working with cross-functional teams.
- Strong communication, stakeholder management, and problem-solving skills.
Job Description
Education Qualification
Label Value Education Qualification Engineer - B.E / B.Tech / MCA
Skills
Primary -> Technology | WAN/LAN/Security | 4 - Advanced
Primary -> Technology | Cisco | 4 - Advanced
Primary -> Technology | Palo alto | 4 - Advanced
Primary -> Technology | Fortinet | 4 - Advanced
Primary -> Technology | Meraki | 4 - Advanced
Secondary -> Technology | Zscaler | 4 - Advanced
Tertiary -> Technology | Cloud Networking | 4 -
Advanced Certification Technology | NSE4 | PCNSE | CCNP | ECMS1 | ZIA/ZPA - Admin | AZ-900/AWS solutions architect (associate)
Contract - 6 Months
Experience - 10-12 years
Qualifications
- 8+ years of relevant technical I.T. infrastructure or operations experience.
- Experience with, and ability to design, deploy, manage, and troubleshoot wireless & wired network equipment and protocols in a medium-large campus environment.
- In-depth knowledge in WAN transport systems/services, Telecommunications systems/service, LAN switch technology (including Spanning tree, VTP domain management), routing protocols (EIGRP, OSPF, BGP4), Software-Defined technology (SD-WAN).
- Proven ability to manage a multi-vendor WAN, multi-protocol routing, including but not limited to NHRP, EIGRP, BPG4, OSPF and RIPv2.
- Strong hands-on experience on Fortinet SD-WAN, Forti Switch/AP, Forti-Manager, Forti-Analyzer, Fortinet Firewalls.
- Hands-on experience on Switching, Wireless, Firewall and Load balancer technologies (Any OEM).
- Demonstrated ability to manage multiple projects in an efficient manner.
- Proven experience of LAN/WAN/Security design & implementation experience; completing projects wing2wing from planning>design>implementation.
- Work with project managers and other teams to achieve project deadlines.
- Demonstrated excellence in communications, presentation and customer focus skills.
- Certified in Fortinet NSE4 or higher.
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- Understand / discuss solution with customer and internal technical teams.
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Company: Inflow Technologies
Website: https://inflowtechnologies.com
About: Founded in 2005, Inflow Technologies is a niche IT Infrastructure Distribution Services player offering Value Added Distribution in Networking, Cybersecurity, UCC, AIDC, Surveillance, Server, Storage & Software across India/South Asia. HQ in Bangalore, 20+ locations, 120+ certified technical resources, USD 700M+ annual run-rate revenue.
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Process
- Interview Rounds: 2 Virtual + Final Face-to-Face
Roles & Responsibilities
About the Role We are seeking an experienced Senior Network Engineer specializing in Wireless networking to design, implement, and manage enterprise-grade Wi-Fi solutions. The role requires deep expertise in wireless technologies, RF design, security, troubleshooting, and optimization across large-scale environments. Key Responsibilities Wireless Network Design & Architecture • Design and deploy enterprise wireless networks (campus, branch, and large-scale environments). • Conduct RF planning, site surveys, and capacity analysis using tools like Ekahau, AirMagnet, and similar. • Define wireless architecture standards, best practices, and design frameworks. Wireless Implementation • Configure and manage wireless controllers and access points (Cisco, Aruba, Juniper Mist, Ruckus, etc.). • Implement SSIDs, VLAN mappings, mobility groups, and roaming configurations. • Ensure high availability and seamless roaming across wireless environments. 1 Wireless Security • Design and implement secure wireless solutions (WPA3, 802.1X, EAP protocols). • Integrate wireless networks with NAC solutions (Cisco ISE, Aruba ClearPass). • Monitor for rogue APs, unauthorized access, and wireless threats. RF Optimization & Troubleshooting • Analyse RF performance, interference, coverage gaps, and client experience. • Troubleshoot complex wireless issues such as latency, packet loss, roaming delays. • Perform spectrum analysis and continuous optimization. Monitoring & Performance Management • Use monitoring tools (Cisco Meraki/Prime/DNA Center, Aruba Central/AirWave, Mist Cloud) to track performance. • Implement QoS policies for voice/video over Wi-Fi. • Drive improvements in user experience and network reliability. Cloud & Modern Wireless • Work with cloud-managed wireless platforms (Meraki, Mist, Aruba Central). • Support hybrid integration with enterprise and cloud networks. • Stay updated on Wi-Fi 6 / Wi-Fi 6E / Wi-Fi 7 technologies. Automation & Innovation (added advantage) • Develop automation scripts and workflows for wireless provisioning and monitoring. • Leverage APIs and tools (Python, Ansible, Terraform) for configuration management. • Drive continuous improvement initiatives. Incident & Change Management • Provide L3/L4 support for major wireless incidents. • Lead root cause analysis and problem management. • Support change implementation with risk assessment and rollback planning. Documentation & Governance • Maintain detailed documentation (designs, runbooks, SOPs). • Ensure compliance with enterprise security and governance policies. • Support audits and regulatory requirements. 2 Required Skills & Qualifications • Bachelor’s degree in computer science, IT, or related field. • 3–6 years of experience in networking, with strong focus on wireless. • Hands-on expertise with: -Enterprise wireless platforms (Cisco, Aruba, Mist, Ruckus) -RF fundamentals (channel planning, power levels, interference mitigation) -Wireless protocols: 802.11 a/b/g/n/ac/ax (Wi-Fi 6/6E/7) • Strong knowledge of: -TCP/IP networking and network integration (R&S fundamentals) -Authentication protocols (802.1X, RADIUS, EAP) -High-density wireless design.
Ideal Candidate
1Strong Wireless Network Specialist Profile with enterprise Wi-Fi design, implementation, and RF expertis
2Mandatory (Experience 1): Must have 3+ years of experience in networking, with a strong focus on wireless (enterprise Wi-Fi design, implementation, and RF).
3Mandatory (Experience 2): Must have hands-on experience designing and deploying enterprise wireless networks (campus, branch, large-scale), including RF planning, site surveys, and capacity analysis using tools like Ekahau or AirMagnet.
4Mandatory (Experience 3): Must have experience providing L3/L4 support for major wireless incidents, with root-cause analysis and problem management.
5Mandatory (Tech skill 1): Must have hands-on expertise with enterprise wireless platforms (Cisco, Aruba, Mist, Ruckus) — configuring controllers, access points, SSIDs, VLAN mappings, mobility groups, and roaming
6Mandatory (Tech skill 2): Must have strong RF fundamentals (channel planning, power levels, interference mitigation), high-density design, and hands-on experience with 802.11 a/b/g/n/ac/ax (Wi-Fi 6/6E/7).
7Mandatory (Tech skill 3): Must have strong TCP/IP networking / R&S fundamentals and knowledge of authentication protocols (802.1X, RADIUS, EAP) and secure wireless (WPA3)
8Mandatory (Tech skill 4): Must have RF optimization and troubleshooting experience — interference, coverage gaps, latency, packet loss, roaming delays, and spectrum analysis.
9Mandatory (Tech skill 5): Must have hands-on experience planning and executing Wi-Fi 6E / Wi-Fi 7 upgrades and migrations, including the key design and hardware considerations involved
10Mandatory (Education): Must have a Bachelor's degree in Computer Science, IT, or a related field
11Preferred (Certifications): CWNA / CWNP / CWAP / CWDP, CCNP Enterprise (Wireless) / CCIE Enterprise Wireless, or Aruba ACMP / ACP-CA
12Preferred (Adjacent): NAC (Cisco ISE, Aruba ClearPass); monitoring tools (Meraki/Prime/DNA Center, Aruba Central/AirWave, Mist Cloud); automation/scripting (Python, Ansible, Terraform); SD-Access, BLE/IoT, QoS for voice/video.
We are looking for an experienced Senior Network Engineer with strong expertise in Cisco Routing & Switching and Core Networking. The candidate will support strategic network initiatives across Branch Data Access and Standalone ATM environments, ensuring network reliability, operational excellence, and risk reduction. The role involves technical leadership, project coordination, vendor management, and collaboration with cross-functional teams.
Responsibilities
- Design, configure, maintain, and troubleshoot Cisco routing and switching infrastructure.
- Support core networking operations across Branch Data Access and Standalone ATM environments.
- Lead network initiatives, project execution, and Branch Must-Win Battles.
- Manage and track the Book of Work (BoW) for Branch Data Access and Standalone ATM products.
- Coordinate with ATM Banking, Engineering Implementation teams, and service providers such as Verizon and AT&T.
- Identify and resolve complex network issues, minimize operational risks, and improve service reliability.
- Provide technical guidance and mentorship to junior network engineers.
- Collaborate with stakeholders to ensure successful project delivery and adherence to network standards and compliance requirements.
- Contribute to network strategy, governance, capacity planning, and continuous improvement initiatives.
Required Skills
- 7+ years of experience in Network Engineering.
- Strong hands-on experience with Cisco Routing & Switching.
- Good understanding of Core Networking, LAN/WAN, TCP/IP, VLANs, routing protocols, and network troubleshooting.
- Experience in network operations, incident management, and service reliability.
- Strong stakeholder coordination, vendor management, and project execution skills.
- Ability to lead technical initiatives and mentor junior engineers.
- Excellent communication, analytical, and problem-solving skills.
Job Summary:
We are looking for an experienced Senior Network Engineer with strong expertise in Cisco Routing & Switching and Core Networking. The ideal candidate will support enterprise network infrastructure initiatives, drive network reliability improvements, coordinate project delivery, and provide technical guidance to engineering teams.
Key Responsibilities:
- Support network engineering initiatives across Branch Data Access and Standalone ATM infrastructure.
- Provide technical leadership and guidance to network engineers, including mentoring junior team members.
- Manage and track the Book of Work (BoW) related to Branch Data Access and Standalone ATM products.
- Collaborate with ATM Banking, Engineering Implementation teams, and external service providers to ensure successful delivery of network initiatives.
- Coordinate with vendors such as Verizon and AT&T for network implementation, project execution, and operational support.
- Analyze complex network engineering challenges and contribute to effective resolutions.
- Identify and implement initiatives to reduce operational risks and improve network performance and service reliability.
- Participate in network planning, strategy, governance, and continuous improvement initiatives.
- Coordinate with cross-functional teams and client stakeholders to ensure timely delivery of network engineering projects.
- Ensure compliance with established network policies, procedures, and operational standards.
Required Skills:
- 7+ years of experience in Network Engineering.
- Strong hands-on experience in Cisco Routing & Switching.
- Solid understanding of Core Networking concepts and enterprise network infrastructure.
- Experience in network operations, troubleshooting, and issue resolution.
- Experience in network project coordination and infrastructure initiatives.
- Strong communication, stakeholder management, and collaboration skills.
- Ability to provide technical guidance and mentorship to junior engineers.
Preferred Skills:
- Experience supporting ATM and branch network infrastructure.
- Exposure to network service providers such as Verizon and AT&T.
- Experience in vendor coordination, network governance, and risk management.
- Experience managing network project portfolios and cross-functional initiatives.












