11+ Multilingual Jobs in Bangalore (Bengaluru) | Multilingual Job openings in Bangalore (Bengaluru)

Strong Engineering Manager / Lead Profiles

Mandatory (Experience 1) - Must have 8+ years of overall Software Engineering/Development experience

Mandatory (Experience 2) - Must have 3+ years of experience as Engineering Manager / Team Lead role, with ownership of technical direction, delivery, and people management

Mandatory (Experience 3) - Must have hands-on Backend development experience using Python or Java, with frameworks such as FastAPI / Django / Spring / Express (Node.js)

Mandatory (Experience 4) - Must have Frontend development exposure using ReactJS, JavaScript, HTML, CSS

Mandatory (Experience 5) - Must have experience designing and building APIs, services, and integrations, including system design, PR reviews, and architectural decision-making.

Mandatory (Experience 6) - Must have experience leading engineers end-to-end – mentoring, code reviews, execution planning, and improving team productivity/quality

Mandatory (Company) - Must be from Product Companies / Startups (early to growth stage), B2B SaaS + Fintech industry is highly preferred

Mandatory (Note) - This role will be 80% team management and 20% IC (hands on coding required)

Notice Period - 0-15 days Max

Apply only who are currently in Karnataka

F2F interview

Interview - 4 rounds

Job Title: AI Specialist

Company Overview: We are the Technology Center of Excellence for Long Arc Capital

which provides growth capital to businesses with a sustainable competitive advantage and 

a strong management team with whom we can partner to build a category leader. We focus 

on North American and European companies where technology is transforming traditional 

business models in the Financial Services, Business Services, Technology, Media and 

Telecommunications sectors.

As part of our mission to leverage AI for business innovation, we are establishing AI COE to 

develop Generative AI (GenAI) and Agentic AI solutions that enhance decision-making, 

automation, and user experiences.

Job Overview: We are seeking dynamic and talented individuals to join our AI COE. This 

team will focus on developing advanced AI models, integrating them into our cloud-based 

platform, and delivering impactful solutions that drive efficiency, innovation, and customer 

value.

Key Responsibilities:

• As a Full Stack AI Engineer, research, design, and develop AI solutions for text, 

image, audio, and video generation

• Build and deploy Agentic AI systems for autonomous decision-making across 

business outcomes and enhancing associate productivity. 

• Work with domain experts to design and fine-tune AI solutions tailored to portfoliospecific challenges.

• Partner with data engineers across portfolio companies to –

o Preprocess large datasets and ensure high-quality input for training AI 

models.

o Develop scalable and efficient AI pipelines using frameworks like 

TensorFlow, PyTorch, and Hugging Face.

• Implement MLOps best practices for AI model deployment, versioning, and 

monitoring using tools like MLflow and Kubernetes.

• Ensure AI solutions adhere to ethical standards, comply with regulations (e.g., 

GDPR, CCPA), and mitigate biases.

• Design intuitive and user-friendly interfaces for AI-driven applications, collaborating 

with UX designers and frontend developers.

Internal Use Only

• Stay up to date with the latest AI research and tools and evaluate their applicability 

to our business needs.

Key Qualifications:

Technical Expertise:

• Proficiency in full stack application development (specifically using Angular, React).

• Expertise in backend technologies (Django, Flask) and cloud platforms (AWS 

SageMaker/Azure AI Studio).

• Proficiency in deep learning frameworks (TensorFlow, PyTorch, JAX).

• Proficiency with Large Language Models (LLMs) and generative AI tools (e.g., OpenAI 

APIs, LangChain, Stable Diffusion).

• Solid understanding of data engineering workflows, including ETL processes and 

distributed computing tools (Apache Spark, Kafka).

• Experience with data pipelines, big data processing, and database management 

(SQL, NoSQL).

• Knowledge of containerization (Docker) and orchestration (Kubernetes) for scalable 

AI deployment.

• Familiarity with CI/CD pipelines and automation tools (Terraform, Jenkins).

• Good understanding of AI ethics, bias mitigation, and compliance standards.

• Excellent problem-solving abilities and innovative thinking.

• Strong collaboration and communication skills, with the ability to work in crossfunctional teams.

• Proven ability to work in a fast-paced and dynamic environment.

Preferred Qualifications:

• Advanced studies in Artificial Intelligence, or a related field.

• Experience with reinforcement learning, multi-agent systems, or autonomous 

decision-making

Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.

100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.

The world’s largest provider of customer experiences to North American consumers.

We Serve More than 200 Major Clients Worldwide, Including:

• 4 of the top 5 wireless providers
• 4 of the top 8 healthcare companies on the Fortune 500
• 4 of the top 10 banks on the Fortune 500
• 5 of the world’s largest retailers
• 4 of the top 10 largest car manufacturers
• 10 of the top 20 regulated utility companies
• 3 of the 5 largest technology companies
• Provide customer support and resolve customer queries via call.
• Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Candidate should be flexible to work in 24*7 environments (US Shift).
• Freshers to 5yrs of experience with Customer Support * 
• Experience in an International Voice Process.
• The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
• Candidates who have experience into domestic Voice Process can be considered as freshers.

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us. 

At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.

• Job Category
• Customer Experience
• Posting Date
• 10/01/2025, 11:42 AM
• Locations
•  Pritech Park SEZ Block12, IN
• Apply Before
• 10/06/2025, 11:42 AM
• Job Schedule
• Full time
• Job Shift
• Night

• Hands-on embedded C skills (mandatory)
• Experience with any microcontrollers MCU (mandatory) – Renesas/ Infineon/ Cypress/ ST-Micro /TI / Microchip
• Experience with any of peripherals & communication protocols usage in application development (mandatory) – UART, I2C, SPI, I2S, CAN, USB, ADC, DAC, EEPROM, Flash memory
• Experience with any RTOS – FreeRTOS, Azure RTOS, ThreadX
• Experience with any networking &  connectivity modules (preferred & added advantage) – Ethernet, WiFi, BLE, MQTT, COAP

About the Role

As an Android Developer, you will own the Android app and strive to deliver the best learning experience out there to our learners that upGrad is known for. You will be responsible for developing features, taking those features to production and maintaining the existing code. Innovative nature and pro-active involvement in the product is taken very seriously at upGrad, therefore, a major part of your role would involve thinking about new features and new ways to deliver quality learning experience to our learners

Skills/Experience

1. Minimum 6+ years of hands-on Android development experience.
2. Strong Java and object-oriented concepts.
3. Solid understanding of Android architectural patterns especially MVVM and their importance in scalable software development process.
4. Strong understanding of Android fundamentals.
5. Experience in Android UI creation.
6. Experience of Android Live Data, Kotlin and Constraint layout would be a huge plus point.

Years of Exp –  Minimum 6-8 

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

• You are familiar with interaction design or motion graphics
• You find creative ways to solve UX problems (e.g., usability, findability)
• You have a keen eye for aesthetics and problem-solving aptitude
• You have excellent communication skills and can collaborator with other designers and non-designer to produce a final design
• You are experienced adhering to brand guidelines in ways that still push creative boundaries
• You have a never-ending desire to learn new techniques and technology to advance your craft
• You can collaborator with other designers and non-designer to produce a final design
• You can work within the company's design standards and brand guidelines
• You are passionate about contributing to the intersection of social impact, visual communication, and human-centered design and always ask: who am I designing for?

MUST-HAVES

• Fluent in one Indian language (two languages is a significant plus)
• 1.5+ years of work experience in a similar role
• Proven experience as a UX Designer, UI Designer, or similar role
• Hands-on experience of Adobe Suite and standard motion graphics design software
• Ability to learn new tools and do self-guided work within a fast-paced environment
• Experience working in creative, human-centered culture and cross-cultural design
• Portfolio of completed design projects
• Attention to visual details
• Ability to meet deadlines and collaborate with a team
• Excited to use your artistic talents in a social impact context