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Location: Chennai

Experience: 0–2 Years

Employment Type: Full-Time

Role Overview

We are looking for a motivated and detail-oriented Junior Sales Analyst to support our sales team in improving lead conversion and revenue growth. This role is ideal for freshers or early-career professionals who are interested in data analysis, sales operations, and business growth in the IT services (MSP/MSSP/GRC) domain.

Key Responsibilities

Sales Data & Reporting

• Assist in collecting and analyzing sales data from CRM and email interactions
• Prepare weekly reports on leads, follow-ups, and potential deals
• Track basic metrics such as lead status, response rates, and conversions

Lead Tracking & Follow-ups

• Monitor incoming leads and email conversations (Outlook-based)
• Identify interested prospects based on responses and engagement
• Support the sales team with follow-up reminders and tracking

Sales Support & Insights

• Help identify patterns in customer interest and inquiries
• Provide simple insights to improve email outreach and proposal effectiveness
• Assist in maintaining and updating sales pipeline data

Process & Automation Support

• Support basic report automation using Excel, Power Automate (training can be provided)
• Ensure data accuracy and consistency in CRM and reports

Collaboration

• Work closely with Sales and Marketing teams
• Assist in preparing simple dashboards or summaries for management

Required Skills & Qualifications

Basic Skills

• Strong knowledge of Excel (filters, basic formulas, reports)
• Good communication skills (written & verbal)
• Basic understanding of business/sales concepts

Analytical Ability

• Ability to interpret data and identify simple trends
• Attention to detail and willingness to learn

Soft Skills

• Proactive mindset and eagerness to grow
• Organized and able to manage multiple tasks
• Team player with good coordination skills

Preferred (Nice to Have)

• Exposure to CRM tools (Zoho, HubSpot, Dynamics, etc.)
• Basic knowledge of IT services / MSP / cybersecurity domain
• Familiarity with Power BI or reporting tools

Key Performance Indicators (KPIs)

• Accuracy and timeliness of weekly sales reports
• Number of qualified leads identified
• Improvement in follow-up efficiency
• Contribution to pipeline visibility and tracking

We are seeking a Technical cum Pre‑Sales Engineer who can effectively bridge technology and business, with a strong focus on driving sales growth. The role involves supporting the sales team through technical expertise, solution design, customer engagement, and on‑field activities such as events and customer meetings. Strong knowledge of Microsoft and AWS infrastructure is essential, and experience with AI and Security solutions adds significant weightage.

This is a hybrid role based in Chennai, offering a mix of on-site customer engagement and remote work flexibility.

Key Responsibilities

Pre‑Sales & Revenue Growth

• Work closely with the sales team to identify opportunities, qualify leads, and close deals
• Understand customer business requirements and recommend suitable cloud, infrastructure, AI, and security solutions
• Deliver technical presentations, product demos, proposals, and proof‑of‑concepts
• Assist in preparing technical inputs for RFPs, RFQs, and solution proposals
• Actively contribute to achieving and exceeding sales and revenue targets

Technical Responsibilities

• Design and propose solutions using Microsoft and AWS platforms
• Provide strong technical expertise on:
• Microsoft 365 & Exchange (Online / Hybrid)
• Active Directory, Azure AD / Entra ID
• Azure infrastructure and core services
• AWS compute, storage, networking, and security services
• Demonstrate practical understanding of AI services (Azure AI, AWS AI/ML services) and relevant business use cases
• Recommend and explain security solutions, including:
• Identity & access management
• Cloud security
• Email, endpoint, and data security
• Compliance and governance best practices

Travel, Events & Customer Engagement

• Travel will be required for:
• Customer meetings
• Industry events, expos, and roadshows
• Partner and networking events
• Represent the organization in customer engagements and technical discussions
• Build strong relationships with customers, partners, and internal teams

Location & Collaboration

• Preferred location: Chennai
• Open to candidates willing to relocate to Chennai
• Work closely with delivery, support, and operations teams to ensure smooth post‑sales handover

Required Skills & Qualifications

• Bachelor’s degree in Engineering, IT, Computer Science, or equivalent experience
• 3–6 years of experience in Pre‑Sales, Solution Consulting, or Technical Sales
• Strong hands‑on or conceptual understanding of:
• Microsoft Exchange & Active Directory
• Azure and AWS infrastructure
• Cloud networking and security fundamentals
• Ability to translate complex technical concepts into business‑friendly solutions
• Excellent communication, presentation, and stakeholder management skills
• Sales‑oriented mindset with the ability to support deal closures

Preferred / Added Advantage

• Experience with AI, automation, or modern cloud workloads
• Exposure to Microsoft Defender, Sentinel, AWS IAM, Security Hub
• Microsoft and/or AWS certifications (Azure Administrator, Solutions Architect, etc.)
• Experience working with System Integrators, MSPs, or Cloud Service Providers

Compensation & Benefits

• Fixed + Variable pay structure, with variable incentives linked directly to performance and sales contributions
• Growth‑oriented role with exposure to advanced cloud, AI, and security solutions
• Opportunity to work with enterprise and mid‑market customers
• Performance‑driven career progression