Location: Chennai
Experience: 0–2 Years
Employment Type: Full-Time
Role Overview
We are looking for a motivated and detail-oriented Junior Sales Analyst to support our sales team in improving lead conversion and revenue growth. This role is ideal for freshers or early-career professionals who are interested in data analysis, sales operations, and business growth in the IT services (MSP/MSSP/GRC) domain.
Key Responsibilities
Sales Data & Reporting
- Assist in collecting and analyzing sales data from CRM and email interactions
- Prepare weekly reports on leads, follow-ups, and potential deals
- Track basic metrics such as lead status, response rates, and conversions
Lead Tracking & Follow-ups
- Monitor incoming leads and email conversations (Outlook-based)
- Identify interested prospects based on responses and engagement
- Support the sales team with follow-up reminders and tracking
Sales Support & Insights
- Help identify patterns in customer interest and inquiries
- Provide simple insights to improve email outreach and proposal effectiveness
- Assist in maintaining and updating sales pipeline data
Process & Automation Support
- Support basic report automation using Excel, Power Automate (training can be provided)
- Ensure data accuracy and consistency in CRM and reports
Collaboration
- Work closely with Sales and Marketing teams
- Assist in preparing simple dashboards or summaries for management
Required Skills & Qualifications
Basic Skills
- Strong knowledge of Excel (filters, basic formulas, reports)
- Good communication skills (written & verbal)
- Basic understanding of business/sales concepts
Analytical Ability
- Ability to interpret data and identify simple trends
- Attention to detail and willingness to learn
Soft Skills
- Proactive mindset and eagerness to grow
- Organized and able to manage multiple tasks
- Team player with good coordination skills
Preferred (Nice to Have)
- Exposure to CRM tools (Zoho, HubSpot, Dynamics, etc.)
- Basic knowledge of IT services / MSP / cybersecurity domain
- Familiarity with Power BI or reporting tools
Key Performance Indicators (KPIs)
- Accuracy and timeliness of weekly sales reports
- Number of qualified leads identified
- Improvement in follow-up efficiency
- Contribution to pipeline visibility and tracking
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