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VerveLogic

at VerveLogic

1 recruiter
Archita S
Posted by Archita S

Jaipur · 1 - 2 years · ₹2.4L - ₹3L / yr · Profitable · Posted 31 Aug 2026

Customer Relationship Management (CRM)
Customer Support
Client Management
MOM
Follow ups
+1 more

Experience: 1–2 Years

Location: Jaipur

Employment Type: Full-Time

Industry: Digital Marketing Agency


Job Overview:

We are looking for a CRM Executive to manage day-to-day process coordination, CRM updates, internal team follow-ups, and client-related requirements. The candidate will work closely with Sales, Marketing, SEO, Social Media, Content, Design, and other teams to ensure smooth workflow and timely completion of tasks.


Key Responsibilities:

  • Coordinate with different internal teams to ensure timely task completion.
  • Track project activities, deadlines, pending tasks, and deliverables.
  • Maintain and regularly update CRM with accurate client and lead information.
  • Manage follow-ups with internal teams and clients.
  • Track client requirements, feedback, approvals, and pending information.
  • Ensure proper client onboarding and handover between teams.
  • Monitor CRM follow-ups and ensure no leads or client activities are missed.
  • Identify process delays and escalate issues to the concerned manager.
  • Prepare daily/weekly MIS and process reports for management.
  • Maintain trackers, documentation, and process records.
  • Support the team in improving internal processes and workflow efficiency.


Requirements:

  • 1–2 years of experience in CRM, Operations, Process Coordination, or Client Coordination.
  • Good knowledge of Excel/Google Sheets and CRM tools.
  • Strong communication and follow-up skills.
  • Excellent organizational and time-management abilities.
  • Ability to coordinate with multiple teams simultaneously.
  • Strong attention to detail and problem-solving skills.
  • Basic understanding of digital marketing is preferred.
  • Ability to work in a fast-paced agency environment.


Key Skills:

CRM Management | Process Coordination | Client Coordination | Follow-ups | MIS Reporting | Excel | Team Coordination | Task Management | Communication | Documentation

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