2+ Microsoft BI Jobs in India

Job Summary:

Lead the management, support, and continuous improvement of our enterprise applications landscape. The ideal candidate will have strong expertise in ERP systems (preferably Microsoft Dynamics 365), as well as a broad understanding of enterprise applications including CRM, BI, and other business-critical platforms. This role will play a key part in aligning IT application strategy with business goals, leading cross-functional teams, and driving innovation through technology.

Key Responsibilities:

• Lead and manage the enterprise application portfolio, with a focus on ERP (Microsoft Dynamics 365), CRM, BI tools, and other business applications.
• Drive the implementation, enhancement, and support of Microsoft D365 ERP across all business units.
• Collaborate with business stakeholders to gather requirements, prioritize initiatives, and design scalable application solutions.
• Oversee end-to-end project management for major application initiatives including planning, budgeting, vendor coordination, and change management.
• Provide leadership and strategic direction to application development and support teams.
• Ensure application reliability, availability, and performance through effective governance and support models.
• Manage relationships with external vendors and solution providers, ensuring service quality and contract compliance.
• Apply ITIL best practices in incident, problem, and change management processes.

Required Qualifications & Skills:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
• 10+ years of experience in IT with at least 5+ years in ERP (preferably Microsoft Dynamics 365) implementation and support.
• Strong understanding of business processes across Finance, Supply Chain, and Retail Operations.
• Experience in solution architecture and aligning technology solutions with business strategies.
• Knowledge of ITIL framework and IT service management best practices.
• Demonstrated leadership in managing cross-functional teams and stakeholders.
• Strong communication, negotiation, and vendor management skills.

Preferred Qualifications:

• Certification in Microsoft Dynamics 365 or other relevant ERP systems.
• Certification in ITIL or other service management frameworks.
• Experience in cloud-based applications and integration platforms.
• Exposure to data analytics, AI, or process automation technologies.

BI Head

Exp – Minimum 5+ years

Location Kota

The prospective candidate will be a key pillar standing between business and customers, translating data findings, challenges and processes into data driven product features. S/He will work on a daily basis in a skilled and awesome cross-functional team that will be developing and maintaining the product. S/He will assist the Product Owners and Mobile app business by interpreting internal and external data, providing insights and analytical support to drive customer acquisition, retention, business process, product marketing, on-going and new initiative decisions. S/He is expected to have a holistic analytics overview of the product and all the connected databases.

-   Own the overall design and support of the BI technology environment, including information acquisition, management, warehousing and delivery solutions.

-    Promote and facilitate the development of self-service capabilities for the business in the access and reporting of business information.

-    Setting up & monitoring the Mobile app KPIs to increase the usage and customer engagement

-    Configuring analytical solutions (e.g. Google Analytics) & analyzing insights to support the mobile app product and business strategy

-    Working with management to prioritize business and information needs.

Desired Skills :

- Team handling experience is must

- Candidate should be able to understand the requirement and works accordingly

- Graduate/PostGraduate in Engineering, BS in Mathematics, Economics, Computer Science, Information Management or Statistics

- Must have at least 4+ years of total work experience, + 3 years in data analytics in any e-commerce/marketing organization.

- Prior experience in data analytics in Fintech-Lending/ B2C /Mobile commerce /e-commerce company

- Strong knowledge and experience of reporting packages like Business Objects, databases like SQL.

- Experienced in analyzing customer behavior and large datasets generated by mobile app events

- Should have strong agility, proactive, drive forward and can-do attitude

- Must have strong communication, interpersonal and analytical skill