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Khimji Jewellers

Khimji Jewellers

Agency job
via Infinium Associate by Toshi Srivastava
Bhubaneswar
10 - 20 yrs
₹40L - ₹50L / yr
ITIL
Microsoft Dynamics
Office 365
Microsoft BI

Job Summary:

Lead the management, support, and continuous improvement of our enterprise applications landscape. The ideal candidate will have strong expertise in ERP systems (preferably Microsoft Dynamics 365), as well as a broad understanding of enterprise applications including CRM, BI, and other business-critical platforms. This role will play a key part in aligning IT application strategy with business goals, leading cross-functional teams, and driving innovation through technology.

Key Responsibilities:

  • Lead and manage the enterprise application portfolio, with a focus on ERP (Microsoft Dynamics 365), CRM, BI tools, and other business applications.
  • Drive the implementation, enhancement, and support of Microsoft D365 ERP across all business units.
  • Collaborate with business stakeholders to gather requirements, prioritize initiatives, and design scalable application solutions.
  • Oversee end-to-end project management for major application initiatives including planning, budgeting, vendor coordination, and change management.
  • Provide leadership and strategic direction to application development and support teams.
  • Ensure application reliability, availability, and performance through effective governance and support models.
  • Manage relationships with external vendors and solution providers, ensuring service quality and contract compliance.
  • Apply ITIL best practices in incident, problem, and change management processes.

Required Qualifications & Skills:

  • Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
  • 10+ years of experience in IT with at least 5+ years in ERP (preferably Microsoft Dynamics 365) implementation and support.
  • Strong understanding of business processes across Finance, Supply Chain, and Retail Operations.
  • Experience in solution architecture and aligning technology solutions with business strategies.
  • Knowledge of ITIL framework and IT service management best practices.
  • Demonstrated leadership in managing cross-functional teams and stakeholders.
  • Strong communication, negotiation, and vendor management skills.


Preferred Qualifications:

  • Certification in Microsoft Dynamics 365 or other relevant ERP systems.
  • Certification in ITIL or other service management frameworks.
  • Experience in cloud-based applications and integration platforms.
  • Exposure to data analytics, AI, or process automation technologies.


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MedCords

at MedCords

6 recruiters
Monika Goel
Posted by Monika Goel
Kota
3 - 8 yrs
₹12L - ₹122L / yr
Intelligence
Business Intelligence (BI)
Microsoft BI
BI Analytics

BI Head

Exp – Minimum 5+ years

Location Kota

 

 

The prospective candidate will be a key pillar standing between business and customers, translating data findings, challenges and processes into data driven product features. S/He will work on a daily basis in a skilled and awesome cross-functional team that will be developing and maintaining the product. S/He will assist the Product Owners and Mobile app business by interpreting internal and external data, providing insights and analytical support to drive customer acquisition, retention, business process, product marketing, on-going and new initiative decisions. S/He is expected to have a holistic analytics overview of the product and all the connected databases.

 

 

-   Own the overall design and support of the BI technology environment, including information acquisition, management, warehousing and delivery solutions.

-    Promote and facilitate the development of self-service capabilities for the business in the access and reporting of business information.

-    Setting up & monitoring the Mobile app KPIs to increase the usage and customer engagement

-    Configuring analytical solutions (e.g. Google Analytics) & analyzing insights to support the mobile app product and business strategy

-    Working with management to prioritize business and information needs.

 

Desired Skills :

 

- Team handling experience is must

- Candidate should be able to understand the requirement and works accordingly

- Graduate/PostGraduate in Engineering, BS in Mathematics, Economics, Computer Science, Information Management or Statistics

 

- Must have at least 4+ years of total work experience, + 3 years in data analytics in any e-commerce/marketing organization.

 

- Prior experience in data analytics in Fintech-Lending/ B2C /Mobile commerce /e-commerce company

 

- Strong knowledge and experience of reporting packages like Business Objects, databases like SQL.

 

- Experienced in analyzing customer behavior and large datasets generated by mobile app events

 

- Should have strong agility, proactive, drive forward and can-do attitude

 

- Must have strong communication, interpersonal and analytical skill

 

 

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