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Sales Operations Analyst

Client is actively seeking a Sales Operations Analyst to join our Chennai Tech & Data team, with a focus on supporting and maintaining our Salesforce ecosystem and its integrated applications. This role is ideal for candidates with prior experience in Salesforce and a strong analytical mindset, providing opportunities to drive operational improvements and contribute to strategic initiatives. The role will involve close collaboration with our onshore team in Canada/US to ensure the smooth operation and continuous enhancement of our Salesforce infrastructure.

If you're passionate about leveraging Salesforce, eager to expand your expertise, and excited by the idea of working in a dynamic environment that values innovation and efficiency, we invite you to join us in Chennai, where you can make meaningful contributions and advance your career.

Responsibilities

●         Salesforce System Support: Investigate, analyze, and resolve issues and bugs within Salesforce Sales Cloud and its associated applications, escalating complex issues as needed.

●         Enhancement Collaboration: Support the development and deployment of enhancements to the Salesforce ecosystem, working closely with stakeholders to ensure best practices and business needs are met.

●         Quality Assurance: Conduct thorough testing of developed solutions to ensure they function correctly and integrate seamlessly with existing systems.

●         Documentation and Knowledge Sharing: Maintain clear documentation of issues, solutions, and best practices, contributing to knowledge sharing and process improvement within the team.

●         System Monitoring and Optimization: Monitor the performance of Salesforce systems, proactively identifying opportunities for optimization and efficiency improvements.

●         Process Improvement: Contribute to refining and implementing operational processes and workflows, enhancing overall team efficiency and effectiveness.

●         Agile Participation: Actively engage in Agile ceremonies, providing insights and collaborating with cross-functional teams to drive continuous improvement.

Qualifications for Success:                                                                                                            

●         Salesforce Expertise: 2+ years of experience in Salesforce administration, configuration, or customization. Salesforce Administrator certification is preferred but not mandatory.

●         Agile Methodologies: Familiarity with Agile methodologies and tools like JIRA/Confluence is a plus.

●         Analytical and Problem-Solving Skills: Strong ability to analyze issues, identify solutions, and implement process improvements.

●         Communication Skills: Excellent verbal and written English skills to collaborate effectively with global teams.

●         Proactive Learning: A motivated individual with a demonstrated desire to enhance skills and grow professionally in a fast-paced environment.

●         Team Player: Ability to work both independently on assigned tasks and collaboratively within a team to achieve shared goals.

Job Description – Full Stack Development (various levels)

"RAP - Rapid Acceleration Partners" provides practical AI solutions for digital business transformation. Intending to democratize AI, RAP has developed RAPFlow - an AI orchestration platform for building content intelligence solutions and RAPBot - an RPA tool for end-to-end automation. RAP’s vision is to provide a unified Intelligent Process Automation platform centered around Computer Vision and Natural Language Processing, combining it with RPA.

If you have the passion to be part of a fast-growing team that is geared towards redefining how IPA solutions are delivered and have that X Factor to contribute to a world class product, we have a place for you! Visit https://rapidautomation.ai/ for more details about RAP.

Position : Full Stack Developer (various levels)

Location : Chennai

Experience : 1-2 Years

Job type : Permanent

Team: You will be part of an engineering team, developing software that enables customers to automate business processes with low-code/no-code. The product(s) that you will work on have Web Applications, Web Services, AI components/services, Desktop, and Browser automation 

components, Data Pipelines, Analytics, Frameworks for development/testing/CICD, and more.

Responsibilities: Full Stack Engineer, i.e.

• Work on any/all layers of existing or new products, developing end-to-end features

• Build generic or custom solutions for PoCs

• Package/deploy/support/maintain the product in production and dev/test environments

Skills - Must have:

• Full Stack Development

• React

• Node.js

• TypeScript

• Mongodb

Skills – Good to have:

• Docker

• Node-RED

• DevOps - CI/CD

• Cloud deployment, architecture, and technologies

Job Title: Associate / Senior Associate, Sales

Location: Chennai, India

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

The primary purpose of this internship is to provide freshers with knowledge in web development. We conduct weekly communication classes to enhance communication skills. Additionally, special orientation classes covering topics such as customer satisfaction and work ethics. You will be given training on interview preparation. Our training method simulates the corporate training approach, where students report to their mentors. By the end of this internship, you will have a strong foundation in web development.

• Proven industrial experience in software
• Excellent communication skill
• Excellent on Unix and Shell Scripting, Vi Editor (also Python)
• Development for any Test Automation with C++
• Development experience in Test Automation with shell scripting
• Should have good analysis skills, good comprehension and abstraction capability
• Experience / expertise in Docker
• Good experience working on Databases Oracle/MySQL: SQL Queries, Joins, Views etc.
• Good understanding of C++ skills: STL, String Operations, Design Patterns, OOPS concepts
• Know-how of Eclipse
• CI (Continuous Integration), Jenkins, GIT
• Working experience with Agile methodology, JIRA

Roles and responsibilities:

• Mandatory skill in establishing a good relationship with vendors and Handling the vendors
• Manage the Full cycle Recruiting process for Internal Needs, Ensuring a Positive Candidate Experience
• Experience with End-to-End IT Recruitment Processes and Activities Right from Sourcing to Placement
• Learn, Understand, and Practice US Staffing Best Practices
• Sourcing, Screening, and Shortlisting Resumes based on Desired Skills and Experience through Job Portals, Social Networking, Bulk Emails, etc
• Screen Resumes, Interview Qualified Candidates, and facilitate Interviews and Hiring Discussions with Interviewers and Hiring Managers
• Create Talent Pipelines with high potential Candidates for Future Job Opportunities.

Requirements:

• Excellent Verbal and Written Communication is a must
• Good Interpersonal and Decision-Making skills
• Good understanding of Technology and Technical skills
• Male Candidates preferred

Working Mode: Work from Office

Timing: Monday- Friday US shift (6.00 pm to 3.00 am)

Job Type: Full-time

Salary: ₹400,000.00 - ₹600,000.00 per year

Job Description:

• Develop front end User Interface of our UKLB Experience Analysis (Biometrics) tool using SharePoint, PowerApps, Power Automate, and Logic Apps
• Connection of UI with back end SQL Database using Logic Apps - Advise solution design as a Logic Apps expert (specifically around UI)
• Responsible for managing technology in projects and providing technical guidance or solutions for work completion

Skills and Experience

• Experience with Azure services like Azure App Services, Azure Active Directory, Azure SQL, Azure PostgreSQL, Key Vault, Azure DevOps, Application Insights, Azure Storage, Redis Cache
• Microsoft Azure Developer Certification
• Experience with .Net SDK, integration tools, Application and Security frameworks
• C#, ASP.NET, Application development using .Net Framework
• Preferred: Insurance or BFSI domain experience
• .Net
• Azure/

Location: Chennai

• 4-15 year experience in Application Support
• Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
• Good to have knowledge in Agile, JIRA, Splunk, Service Now
• Good understanding and hands-on experience in Incident, Problem and Change Management
• Provide technical leadership to the team & contribute in the skill development within team
  Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
• Good communications skills are necessary, must be team player and inquisitive.
• Strong customer service and support focus with a desire to deliver a high-quality service
• Ability to multi-task, work under pressure and to tight deadlines
• Flexible in working outside of office business hours at short notice (as required)
• Should be able to examine the system and identify the areas for Service Improvements & Value adds.

Digital business is driving a fundamental shift to cloud-native applications, creating a new set of operational and performance challenges ill-suited to the currently available solutions. At OpsCruise, we imagine a world of autonomous operations and are innovating a fundamentally different approach to performance management. OpsCruise’s vision is to automate the performance assurance of cloud applications using a model-driven closed-loop platform. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.

‍ Reach me on shankar at opscruise.com

We are looking for a Lead UI Engineer to design and build multiple channels for user interaction.

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• Design/Architect and develop core features of the UI/frontend.
• Design/Architect and develop policy framework to provide rich UI for various features of the solution.

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The ideal candidate must have the following qualifications.

• Must have 6+ years of experience in working in frontend technologies
• Must have at least 2-3 years. of experience with Angular2 or above versions.
• Must have at least 5+ years of experience with HTML/CSS/JavaScript/TypeScript.
• Experience with PrimeNG and Vega is a plus
• Strong background in developing UI for Monitoring and Management systems, dealing with topology, and different telemetry such as metrics, traces and logs
• Familiar with containerization solutions like Docker/Kubernetes etc.
• Familiar with serverless technologies like AWS Lambda.
• B.E/B.Tech/MS degree in Computer Science, or equivalent

Most importantly, you should be someone who is creative and passionate about building new and innovative products that solve tough real-world problems.

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Chennai, India

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